How To Reset Your WordPress Password

Learn how to retrieve a lost, misplaced or forgotten password or username in order to regain access to your website or blog …

WordPress For BeginnersHave you forgotten your WordPress password and can’t get back in?

Finding yourself unable to access your administration area because you have forgotten your password or username can be very frustrating.

Fortunately, if you are a WordPress user, there is always a way to get back into the backend of your website or blog.

In this troubleshooting tutorial, we show you how to retrieve a lost or misplaced password or username and get back into your website. We’ll go as far as we can without getting into complicated technical areas, and then, if the information still doesn’t help you, we’ll explain to you what other options are available for login recovery.

Let’s start with the basics.

Typing In An Incorrect WordPress Login Information

Normally, if you you enter the wrong password or username when you try to login in WordPress, you will see an error message like the one below …

What To Do If You Have Forgotten Or Lost Your Password

Here’s a clue: If you get the login username correct but the password wrong, WordPress will actually tell you this …

WordPress Password Retrieval

Tip

For security reasons, avoid installing sites with the username “admin”.

This is the default installation username for WordPress and one of the first things hackers will test with WordPress sites.

What To Do If You Lose Or Forget Your Login Password

If you need to change your username, see this tutorial:

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If you have lost your password, but you do know your username or email address, then click on the “Lost your password?” link in the error message …

What To Do If You Have Lost Or Forgotten Your Password In WordPress

You can also access the lost password section by clicking on the link below the login box …

WordPress Password Retrieval

Alternatively, type the following URL into your browser (where “domain” is your domain address and “tld” is the domain extension, eg. “com”, “net”, “biz”, etc.) …

What To Do If You Have Forgotten Your Password In WordPress

Type in your username or email address and click the Get New Password button …

What To Do If You Forget Or Lose WordPress Passwords

Important

At this stage, there is no password “recovery” option. You will need to reset your password.

You will receive a system email containing a password reset link. Click on the link to reset your password.

Changing Your Password

Enter your new password into the “Password reset” field. Make sure to choose a strong password containing upper and lower case letters, numbers and symbols, like “$, ^, %, #, @” etc …

What To Do If You Have Lost Your WordPress Password

Tip

Use a password generator tool to help you generate strong passwords.

You can use a free password generator tool like PasswordsGenerator.net (shown below) …

Free Online Password Generator

Or a password management program like RoboForm, which lets you store and manage all of your online passwords …

Roboform - Password Management Software

Use A Password Generator Tool To Help You Create Strong Passwords

To learn more about password management software, see the tutorial below:

After resetting your password, log in using your new password …

How To Change Passwords

How To Change Your Password Inside The WP Administration Area

To change your password inside WordPress, log into your admin and select Edit My Profile from the “Howdy, User” dropdown menu at the top-right hand corner of your Dashboard …

Retrieving Login Passwords In WordPress

You can also access your “Profile” area by selecting Users > Your Profile from your main admin menu.

Towards the bottom part of the screen, you will see the “change password” fields. Enter a new password and confirm this password here.

Note: Use the WordPress password strength meter to help you set up a strong password.

What To Do If You Have Forgotten Or Lost Your WordPress Password

Click the Update Profile button when you’re done to update your password settings.

What To Do If You Lose Or Forget Your Password

What If I’ve Lost My Username And Password?

So far, the above steps work if you’ve lost your password but you have access to your username or email address.

How can you log in if you’ve lost both your username and password?

You can still access your WordPress site, but a little technical knowledge is required.

Info

As this tutorial is really aimed for non-technical WordPress users, we recommend that if the information above hasn’t helped you get back into your WordPress backend, then either contact someone who can provide you with technical assistance (i.e. your webmaster, web management person or your webhost) and ask them to help you change your WordPress Password from phpMyAdmin, or you can try the method below, which will simply reveal your username and email address, so you can at least get your password reset and log back in.

All you need is access to your server’s control panel. Don’t worry, you won’t be changing anything inside your server … you’ll just be taking a look!

Warning

If working inside your web server or database unnerves you, then please ask a professional for assistance.

For this example, the server uses cPanel …

What To Do If You Forget A Password In WordPress

cPanel

Useful Information

Note: For a complete set of step-by-step tutorials on using cPanel, go here: How To Use cPanel.

Log into your server control panel …

Changing Your WordPress Password

cPanel admin area

Scroll down to the “Databases” section and open up phpMyAdmin

What To Do If You Have Forgotten Or Lost Your Password

phpMyAdmin

Click on your WordPress database.

Note: If you have a number of databases set up on your domain, make sure you select the correct one …

What To Do If You Have Forgotten Or Lost Passwords

phpMyAdmin databases

Don’t worry about the complicated-looking screen.

Click on wp_users in the left-hand column …

WordPress Password Retrieval

mySQL database tables

You will see a list of all your site’s users with their usernames and registered emails. Typically, the first line is assigned to the site administrator, but if you have more users and need to locate their username or email, then scroll down the list until you find what you are looking for …

What To Do If You Forget Passwords

Important

Note: The user password is also included in this section of your database (in the “user_pass” column”), but as you can see from the screenshot above, it is encrypted and displays only random-looking characters in the field.

Due to security reasons, WordPress stores all passwords as a cryptographic hash function (MD5 Hash) rather than plain text. This prevents even the site administrator from knowing a user’s password.

To replace this password requires using an encryption tool that lets you generate an MD5 hash, which you would then copy and paste into the password field. You can search for “free MD5 generators online” if you want to change the password yourself, but as suggested earlier, ask for professional assistance if you really don’t know what you are doing, and want to avoid causing errors.

Now that you have retrieved your username and email address, log out of your server, go back to the login screen and request a new password …

Recovering A Password In WordPress

We hope that the above information has helped you log back into your site and you can now resume working.

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"This is AMAZING! I had learnt about how to use WordPress previously, but this covers absolutely everything and more!! Incredible value! Thank you!" - Monique, Warrior Forum

Originally published as How To Reset Your WordPress Password.