Do you have an online reputation management strategy in place?
In this article, you will learn about a simple yet effective tool for WordPress users that can help to avoid the escalation of negative reviews about your business through effective user review management.
Announcing …
Power Online Reviews – User Reviews Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that fast, simple and easy way to help you generate more positive reviews on third-party review sites like Yelp, Yell.com, etc, and give your business a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to the business website back-end for attention by the business owner.
This simple process helps to generate more positive third-party reviews and happier customers where the service has been below standard.
According to a study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, Power Online Reviews automatically generates a review form for your site.
Ask visitors to rate your products. (Source: Power Online Reviews website)
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your services.
What Happens When Customers Leave Positive Feedback?
Users rate your products or services with a simple 5-star system. (Product screenshot: Power Online Reviews )
Users who submit a positive rating are then asked to share their review on one or more third-party review sites (you can specify which 3rd-party review sites to display) …
Visitors who give good ratings are invited to provide a review on a 3rd-party review site. (Product screenshot: Power Online Reviews )
Clicking on the icon or logo takes your users to the 3rd-party review site where they can then leave their positive review of your company, services or products …
The plugin sends customers who leave positive feedback to your 3rd-party review pages. (Screenshot source: Power Online Reviews )
Poor Customer Ratings
Poor ratings can have a serious impact on your business and need to be addressed immediately. (Image: Power Online Reviews website)
When customers leave a poor rating, they are not sent to 3rd-party review sites.
Instead, the review is saved to your admin backend, giving you the option to engage with the user and also minimize the possibility of users venting or posting damaging comments on Facebook, social media sites, or other popular review sites.
The plugin stores poor feedback from customers on your site. (Screenshot: plugin website)
For more details go here: Power Online Reviews
Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews from your site:
Installation Is Easy & Fast
Power Online Reviews is very easy to install. Simply upload it to your Plugin folder via your dashboard and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevent Bad Reviews From Spreading
Negative comments can hurt your reputation. Positive reviews can increase revenues.
If, for whatever reason, your service has fallen below par, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Some additional benefits include the following:
- Repair Existing Damage: If you have any existing negative reviews, you can start to repair the damage ethically by increasing the number of positive reviews being made to third-party review sites and not allowing negative reviews from growing.
- Increase Campaigns For Customer Reviews With Confidence: Once you have a system in place that filters bad user reviews and lets through only positive content about your business, you can confidently increase your campaigns and email requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers a number of great features to web site owners. Here are just some:
User Features
- Collect customer feedback easily.
- Review visitor feedback on your website.
- Legitimate management of favorable and negative reviews.
- Positive reviewers are automatically prompted to submit review to third-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and display correctly on all computers, and smartphone devices.
Your visitor feedback is centrally stored in the Feedback Management section. (Product screenshot sourced from Power Online Reviews )
Click on an item to view customer comments. (Source: Power Online Reviews )
Admin Settings
- All forms are automatically created as soon as the plugin is activated.
- Completely editable review forms.
- Main Review Form: Display business image. Display title/prompt and default formatted text. Change form color background and border, colour of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Ratings Section – Select which rating level or higher will be regarded as being a “good” review (e.g. “3″). Everything below the number you specify will be categorized as a “bad” review and stored feedback management area, so visitors will not be asked to submit feedback to the third-party review sites). Other customizable features of this section include the submit button background color, and submit button text colour.
Your review form is fully editable. (Product screenshot source: Power Online Reviews website)
Useful Tips
Power Online Reviews was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main website.
Power Online Reviews Plugin Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a risk-free, 30 day, 100% refund guarantee.
Product Price
- Single License Edition – Can be installed on one of your own domains. Price = $9.75
- Multi-User Edition – Can be installed on multiple domains that you own. Price = $29.00.
- Developer License Edition – Install the plugin on any site you own. Install the plugin on all client sites for payment or as part of a paid service. Can include for sale with site installation (transferring single user license). Price = $37.00.
Note: The cost to purchase the Power Online Reviews plugin can vary, depending on whether there are any promotions or limited-time specials being offered. The above reflects the pricing when this review was written. This may or may not be the actual pricing set by the plugin author when you visit the product website and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for the latest pricing:
Additional Information
For ”how to” videos showing how the software works, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
In Conclusion
Many companies all over the world are missing out on opportunities to create happier customers and boost their revenues because they are not managing their online reputations effectively. Power Online Reviews offers a simple and easy solution to manage your customer reviews.
For more details, check out the plugin here: Power Online Reviews – Easy User Reviews Management For WordPress
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