How To Reset Your WordPress Password

Learn how to retrieve a lost, misplaced or forgotten password or username in order to regain access to your website or blog …

WordPress For BeginnersCan’t log back into your WordPress site?

Finding yourself unable to access your site’s administration area because you’ve forgotten or lost your password or username can be really frustrating.

Fortunately, if you are a WordPress user, there is always a way to get back into the backend of your website or blog.

In this tutorial for non-technical WordPress users, we show you the process of recovering a forgotten password or username and getting back into your website. We’ll go as far as we can without getting into complicated technical areas, and then, if the information still doesn’t help you, we’ll explain to you what your other options for login recovery are.

Let’s start at the beginning.

Typing In The Wrong Login Details

Normally, if you you type in the wrong username and/or password when trying to login in WordPress, you will see an error message like the one below …

Changing The Login Password

Your first clue, is that if you get the username correct but the password is wrong, WordPress will actually tell you this …

What To Do If You Forget Passwords

Useful Tip

For security reasons, using the username “admin”.

This is the default installation username for WordPress and one of the leading causes of brute force attacks and security threats on WordPress sites.

Changing Your Password In WordPress

If you want to learn how to change your username, see this tutorial:


If you have lost your password, but you do know your username or email address, then click on the “Lost your password?” link in the error message …

WordPress Password Retrieval

You can also access the lost password area by clicking on the link at the bottom of the login box …

Retrieving WordPress Passwords

Alternatively, type the URL below into your browser (where “domain” is your domain and “tld” is the domain extension, eg. “com”, “net”, “org”, etc.) …

What To Do If You Lose Or Forget The Login Password

Type in your username or registered email address and click on the Get New Password button …

WordPress Password Retrieval


At this stage, there is no password “recovery” option, only password “reset”.

You will receive a system notification via email with a password reset link. Click on the link to reset your password.

What To Do If You Lose Your Password In WordPress

Enter your new password into the “Password reset” field. Make sure to choose a strong password containing upper and lower case letters, numbers and symbols, like “@, $, %, &, ^” etc …

How To Reset Passwords In WordPress

Useful Tip

Use a password generator tool to help you come up with a secure password.

You can use a free password generator tool like (shown below) …

Free Online Password Generator

Or use a password management program like RoboForm, which is not only great for generating secure passwords, but also for storing and managing all your passwords …


Use A Password Generator Tool If You Need Help Creating A Strong Password

To learn more about password management software, see the tutorial below:

After resetting your password, log in using your new password …

What To Do If You Forget Or Lose Your Password In WordPress

How To Change Your Password Inside WordPress

To change your password inside your admin, log into your site and select Edit My Profile from the “Howdy, User” dropdown menu at the top-right hand corner of your screen …

How To Reset Your Password In WordPress

You can also access your “Profile” screen by selecting Users > Your Profile from your main admin menu.

Towards the bottom section of the page, you will see the “change password” fields. Enter a new password and confirm this password here.

Note: Avoid using weak passwords. Use the built-in WordPress password strength meter to help you set up a strong password.

WordPress Password Recovery

Click the Update Profile button when you’re done to update your password settings.

What To Do If You Have Lost WordPress Passwords

What If I’ve Lost My Username And Password?

So far, the above steps work if you’ve lost your password but you remember your username or email address.

How can you log in if you’ve forgotten both your username and password?

You can still log into your WordPress site, but here is where you will need to have some technical knowledge and be able to change things inside your server.


As this tutorial is mostly designed for non-technical WordPress users, we recommend that if the information above hasn’t helped you get back into your WordPress backend, then either contact someone who can provide you with technical assistance (i.e. your webmaster, website management person or your webhost) and let them know that you need to change your WordPress Password from phpMyAdmin, or you can try using the method below, which will simply reveal your username and email address, so you can at least get your password reset and log back in.

All you need is admin access to your server’s control panel. Don’t worry, you won’t be changing anything … you’ll just be taking a look!


If you don’t feel comfortable taking a look inside your web server or database, then please ask an experienced WordPress user to assist you.

In the example below, we’ll be working with cPanel …

WordPress Password Retrieval

cPanel management application


Note: For a complete set of video tutorials on using cPanel, go here: How To Use cPanel.

Log into your server administration area …

What To Do If You Have Lost Or Forgotten A Password In WordPress

cPanel administration area

Scroll down to the “Databases” section and open phpMyAdmin

What To Do If You Have Lost Your WordPress Password


Open up your WP database.

Note: If you have multiple databases set up on your domain, make sure you select the right one …

Changing Passwords

phpMyAdmin databases

Don’t be concerned about the complicated screen.

Click on wp_users

Retrieving Passwords

mySQL database tables

This section contains a list of all your site’s users with their usernames and emails. Typically, the first line is assigned to the site administrator, but if you have more users and need to locate their username or email, then scroll down the list until you find what you are looking for …

WordPress Password Retrieval


Note: The user password is also included in this section of the database (in the “user_pass” column”), but as you can see from the screenshot above, it is encrypted and displays only random-looking characters in the field.

For security reasons, WordPress stores all passwords as a cryptographic hash function (MD5 Hash) rather than plain text. This prevents even the site administrator from knowing a user’s password.

To change this password you will need an encryption tool that lets you generate an MD5 hash, which you would then copy and paste into the password field. You can search for “free MD5 generators online” if you want to change the password yourself, but as suggested earlier, ask for professional help if you really don’t know what you are doing, and want to avoid causing errors.

Now that you know the username and email address, log out of your server, go back to your login screen and request a new password …

WordPress Password Recovery

We hope that you have found this tutorial useful and can now resume working.

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