How good is your reputation online?
In this article, we’ll look at a simple plugin for WordPress users that lets you legally and ethically manage your customer reviews.
Let’s Review …
Power Online Reviews – Easy User Reviews Management For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that allows any business to create positive customer review campaigns, and give your business a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews encourages positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are retained on the website for attention by the business owner.
This simple process can help you generate more positive 3rd-party reviews and happier customers where the service may have fallen down.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically generates a review form on your site.
Ask visitors to rate your products or services. (Screenshot source: Power Online Reviews website)
The form is uncomplicated for visitors and customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate your service or product with a 5-star rating feature and submit their response.
What Happens When Users Submit Good Ratings?
Customers rate your business with a simple 5-star system. (Image: Power Online Reviews website)
Users who leave a good rating (e.g. “4″) are then asked to add a review to one or more third-party review sites (you specify which 3rd-party review sites to display) …
Customers who leave positive ratings are invited to write a review on a third-party review site. (Image: Power Online Reviews website)
Clicking on the icon or logo takes your customer to the third-party review site where they can then leave their positive review of their experience with your business, services and products …
The plugin sends visitors who leave positive ratings to your third-party review pages. (Product screenshot: Power Online Reviews )
Bad User Rating
Poor feedback can have a serious impact on your business if issues are not immediately addressed. (Image: plugin website)
Users who submit a poor rating (e.g. ”2″) are not sent to 3rd-party review sites.
Instead, the reviews are saved in your admin backend, giving you the opportunity to contact the customer and also minimize the possibility of users venting or posting damaging comments on Facebook, social media sites, or other third-party review sites.
The plugin stores poor feedback from customers on your site. (Image: Power Online Reviews website)
Learn more about the plugin here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews from your web site:
Quick And Easy To Install And Set Up
Power Online Reviews installs just like every WordPress plugin. Just upload a zip file containing the plugin to your Plugin folder via your admin area and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically creates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Negative comments can seriously ruin your reputation. Positive comment can explode revenues.
If, for whatever reason, your service has fallen below par, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Additional benefits of using the plugin include the following:
- Repair Any Existing Damage: If you have any existing bad reviews, you can begin to repair the damage by increasing the number of positive reviews being made to third-party review sites and not allowing negative reviews from continuing to grow.
- Increase Campaigns For Client Reviews With Confidence: Once you create a system to filter negative user reviews and allow only positive comments about your business, products or services through, you can confidently begin increasing your campaigns and email requests for feedback on your site.
Plugin Features
Power Online Reviews offers a number of features to WordPress users. Here are just a few of these:
Features For Local Business Users
- Easy collection of visitor feedback.
- User feedback is centrally managed on your website.
- Ethical management of favorable and poor reviews.
- Good reviewers are automatically prompted to post a review on third-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and display correctly on all computers, or portable devices.
All user feedback is centrally stored in the “Manage Feedbacks” area. (Screenshot source: Power Online Reviews website)
Click on an entry to view user comments. (Source: Power Online Reviews website)
Plugin Admin Settings
- All forms are instantly created when plugin is activated.
- Completely editable review forms.
- Main Review Form: Display business image. Display title/prompt and default text. Edit form colour background and border, color of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Select minimum ”positive” star rating level (e.g. ”4”).
Your review form is completely editable. (Screenshot: Power Online Reviews )
Plugin Tips
The plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main site.
Power Online Reviews Support
This plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a no-risk, 30 day, 100% refund guarantee.
Software Cost
- Single Edition – Can be installed on a single domain that you own. Cost = $9.75
- Multi-User License Edition – Can be installed on multiple of your own domains. Price = $29.00.
- Developer Edition – Can be installed on any site you own. Can be installed on any client site for payment or as part of a paid service. Can sell with site installation (passing on single user license). Price = $37.00.
Note: Current pricing for the product depends on whether there are any promotions or limited-time special offers. When we last checked, the software retails for the amounts shown above. This may not be the actual price set by the plugin author when you visit the plugin site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current price here:
Additional Information
For a demo video of the plugin, including help documentation and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
In Conclusion
Many companies are currently ignoring opportunities to create happier customers and increase their revenues because they ignore their online reputations. Power Online Reviews offers a simple and easy way to begin managing customer feedback on your website.
For full details, visit the plugin website here: Power Online Reviews – Easy User Reviews Management For WordPress
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