How good is your reputation online?
In this article, we look at a simple tool for WordPress users that allows you to legally and ethically manage user reviews.
WordPress Plugin Review …
Power Online Reviews – Customer Reviews Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple to install, easy-to-use tool for WordPress users that third-party review sites, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are held back on the website for attention by the business owner.
This process helps to create more positive 3rd-party reviews and happier customers where the service may have been less than stellar.
According to a recent study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
Power Online Reviews – How It Works
Power Online Reviews automatically generates a review form for your site upon installation and activation.
Ask customers to rate you. (Screenshot: plugin website)
The form is uncomplicated for your customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to provide a rating of your products and services.
What Happens When Users Submit Positive Ratings?
Visitors rate your services with a simple 5-star rating system. (Image: Power Online Reviews )
When customers submit a good rating, they are asked to share their review on one or more third-party review sites …
Customers who give good ratings are asked to write a review on a 3rd-party review site. (Source: Power Online Reviews )
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave their positive review of their experience with your company, services and products …
The plugin sends visitors who leave positive feedback to your 3rd-party review pages. (Image: plugin website)
Poor Customer Rating
Poor feedback can have a serious impact on your business if issues are not addressed immediately. (Product screenshot sourced from Power Online Reviews website)
Users who submit a bad rating are not sent to 3rd-party review sites.
Instead, the review is saved in your admin backend, allowing you to respond directly to all dissatisfaction giving you a bad name in public.
The plugin captures poor feedback from users on your site. (Image source: Power Online Reviews website)
More info: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your website:
Ready To Go To Work In Minutes
Power Online Reviews is quite easy to install. Simply upload a zip file that contains the plugin to your Plugins folder via your dashboard and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevent Bad Reviews
Negative feedback can damage your business. Positive reviews can boost revenues.
If, for whatever reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Additional benefits and advantages include the following:
- Repair Any Existing Damage: If you have any existing negative reviews, you can start to repair the damage legally and ethically by increasing the number of positive reviews flowing to 3rd-party review sites and preventing bad reviews from growing.
- Increase Targeting Of Customer Reviews With Confidence: Once you have an effective ”gateway” in place to filter negative user feedback and promote positive content about your business, you can confidently increase your campaigns and customer requests for feedback about your business on your site.
Features
Power Online Reviews provides many great features to web site owners. Here are just some:
User Features
- Collect user feedback easily.
- Central management of user feedback on your website.
- Manage favorable and negative reviews ethically and legitimately.
- Good reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and can be used on all computers, or smart devices.
All user feedback is centrally stored in the “Manage Feedbacks” area. (Product screenshot: plugin website)
Click on a record to view user comments. (Screenshot: Power Online Reviews website)
Plugin Admin Features
- Forms are automatically created as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Display business image. Customize title/prompt and default formatted text. Edit form colour background and border, submit button colour and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Select minimum ”positive” star rating option (e.g. “3″).
Your review form is completely editable. (Screenshot source: Power Online Reviews website)
Useful Tips
This plugin was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main site.
Plugin Support
The plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a risk-free, 30 day, 100% refund guarantee.
Software Pricing
- Single – Can be installed on a single of your own sites. Cost = $9.75
- Multi-User Personal License – Can be installed on multiple as many of your own domains as you want. Cost = $29.00.
- Developer Licensing – Install the plugin on all sites that you own. Can be installed on all client sites as part of a paid service. Can be sold or flipped with site installation (passing on single user license). Price = $37.00.
Please Note: Price details for the Power Online Reviews software depends on whether there are any promotions or limited-time specials being offered. When we last checked, the software is selling for the amounts shown above. This may or may not be the actual price charged by the plugin developer when you visit the plugin site and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest price:
Additional Plugin Information
For a demo video showing plugin usage, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Install This Plugin
Many companies are currently ignoring opportunities to create happier customers and retain existing ones because they are not monitoring their online reputations. Power Online Reviews offers a simple and easy way to begin managing customer feedback on your site.
For more information, visit the plugin website: Power Online Reviews – Customer Reviews Management Plugin For WordPress Users
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