Do you have a system to manage your online reputation in the digital economy?
In this article, you will learn about a plugin for WordPress users that can help you avoid the escalation of negative reviews about your products through effective customer review management.
Announcing …
Power Online Reviews – WordPress Plugin For Managing Customer Reviews
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that 3rd-party review sites, and give your online reputation a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are captured directly to the website back-end for attention by the business owner.
This simple screening process can help you create more positive third-party reviews and happier customers where the service may have fallen down.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Official Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically creates a review form for your site.
Ask visitors to rate your services or products. (Product screenshot sourced from plugin website)
The form is very simple for your customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to provide a rating of your business.
Positive User Rating
Visitors rate your products using a simple 5-star rating system. (Product screenshot source: Power Online Reviews )
When users submit a positive rating, they are then invited to add a review to one or more 3rd-party review sites (you can specify which 3rd-party review sites to display) …
Users who leave positive feedback are asked to write a review on a 3rd-party review site. (Screenshot: Power Online Reviews website)
Clicking on the icon or logo takes your customer to the 3rd-party review site where they can then leave their positive review …
The plugin sends customers who leave good feedback to your third-party review pages. (Source: Power Online Reviews )
Poor Customer Rating
Negative feedback can have a serious impact on your business and need to be immediately addressed. (Screenshot: Power Online Reviews )
Customers who leave poor ratings are not sent to third-party review sites.
Instead, the comments are saved to your admin area, giving you the opportunity to engage with the user giving you a bad name in public.
The plugin stores negative feedback from visitors on your site. (Screenshot: Power Online Reviews website)
Go here to learn more: Power Online Reviews
Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews from your site:
Be Up And Running In Minutes
Power Online Reviews installs just like every WordPress plugin. Just upload the plugin file to your Plugins folder via your dashboard and activate.
Simple To Use
As shown in the previous section, the plugin automatically creates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative comments can seriously hurt your reputation. Great comment can boost revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can rectify the problem before things get worse.
Additional benefits and advantages include:
- Repair Any Existing Damage: If you have any existing negative reviews, you can begin to repair the damage legally and ethically by increasing the number of positive reviews being made to third-party review sites and preventing negative reviews from continuing to spread.
- Increase Targeting Of User Reviews With Confidence: Once you create an effective ”net” for filtering poor user reviews and promoting positive comments about your products and services, you can confidently begin to increase your campaigns and client requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers many unique features to website owners. Here are just some of these features:
User Features
- Collect customer feedback easily.
- Visitor feedback is centrally managed on your site.
- Manage good and negative reviews ethically.
- Positive reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and can be used on any computer, and smartphone device.
All customer feedback is centrally stored in the “Manage Feedbacks” section. (Product screenshot sourced from Power Online Reviews )
Click on a record to view user feedback. (Screenshot: plugin website)
Plugin Administration Features
- Forms are instantly generated as soon as the plugin is activated.
- Completely editable review forms.
- First Review Form: Edit image, default text title, default text, form background color, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum ”positive” star rating level (e.g. ”4”).
Customize your review form. (Screenshot sourced from plugin website)
Plugin Tips
Power Online Reviews was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main site.
Product Support
This plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, thirty day, full money-back guarantee.
Plugin Cost
- Single License Edition – Can be installed on a single domain that you own. Cost = $9.75
- Multi-User Edition – Can be installed on multiple of your own domains. Cost = $29.00.
- Developer Edition – Can be installed on any site you own. Can be installed on all client sites for payment or part of a paid service. Can be included for sale with site installation (transferring single user license). Cost = $37.00.
Please Note: The cost to purchase the Power Online Reviews software can vary, depending on whether there are any promotions or limited-time specials being offered. Presently, the software is selling for the pricing shown above. This may or may not be the actual price charged by the product developer when you visit the site and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest pricing:
Additional Info
For demo videos of the plugin in action, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Companies are currently ignoring opportunities to attract new customers and retain existing ones because they are still ignoring their online reputations. Power Online Reviews offers a simple way to manage your online reputation.
For full details, visit the plugin website here: Power Online Reviews – WordPress Plugin For Customer Reviews Management
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