Are you effectively ignoring your online reputation?
In this article, you will learn about a simple yet effective tool for WordPress users that allows you to legally and ethically manage user reviews.
Announcing …
Power Online Reviews – Easy Customer Feedback Management For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that allows any business to third-party review sites, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are sent directly to the business website back-end for attention by the business owner.
This can help to ensure the submission of more positive third-party reviews and improves customer satisfaction where the service has been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp.com)
How The Plugin Works
Upon installation and activation, Power Online Reviews automatically generates a review form on your site.
Ask users to rate your business. (Screenshot: plugin website)
The form is uncomplicated for your customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to provide a rating of your services.
What Happens When Customers Submit Positive Feedback?
Visitors rate your products using a simple 5-star system. (Source: Power Online Reviews )
Customers who submit good ratings are then invited to add a review to one or more third-party review sites …
Customers who give positive feedback are invited to provide a review on a 3rd-party review site. (Product screenshot: Power Online Reviews )
Clicking on the icon or logo takes your visitors to the 3rd-party review site where they can then leave a positive review …
The plugin sends customers who leave good ratings to your third-party review pages. (Screenshot: Power Online Reviews )
Bad User Ratings
Negative ratings can have a serious impact on your business if issues are not immediately addressed. (Screenshot: Power Online Reviews )
When customers submit a poor rating (e.g. ”1”, “2”, even “3”), they are not sent to 3rd-party review sites.
Instead, the review is saved on your admin area, allowing you to respond directly to all dissatisfaction giving you a bad name in public.
The plugin stores poor comments from users on your site. (Image: plugin website)
For more details, visit the plugin site here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Quick And Simple To Install And Use
Power Online Reviews is very easy to install. Just upload the plugin file to your Plugin folder via your admin user account and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative feedback can seriously damage your reputation. Great feedback can grow revenues.
If, for whatever reason, your service has fallen short, you want to know about it as soon as possible, so you can rectify the problem before things get out of hand.
Additional benefits of using this plugin include:
- Repair Existing Damage: If you have any existing bad reviews, you can start repairing the damage by increasing the number of positive reviews flowing to third-party review sites and not allowing harmful reviews from growing.
- Increase Targeting Of Customer Reviews With Confidence: Once you have a ”net” in place that filters poor user feedback and allows only positive content about your business through, you can confidently begin increasing your campaigns and client requests for feedback on your site.
Features
Power Online Reviews offers many features to web site owners. Here are just a few of these:
User Features
- Collect customer feedback easily.
- Visitor feedback is centrally managed on your website.
- Ethical and legitimate management of positive and bad reviews.
- Good reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of business owner.
- All forms are fully responsive and display correctly on any computer or tablet screen, and portable device.
All user feedback is centrally stored in the Feedback Management screen. (Screenshot sourced from Power Online Reviews )
Click on an item to view visitor feedback. (Image: Power Online Reviews website)
Administration Features
- All forms are instantly created as soon as you activate the plugin.
- Review forms are completely customizable.
- First Review Form: Display image of business. Customize title/prompt and default text. Change form colour background and border, colour of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum “good” rating option.
Customize your review form. (Screenshot source: Power Online Reviews )
Useful Tips
The plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main site pages.
Power Online Reviews Plugin Support
This plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a risk-free, 30 day, full money-back guarantee.
Software Cost
- Single User License – Install the plugin on 1 of your own domains. Cost = $9.75
- Multi-User Edition – Can be installed on multiple sites that you own. Cost = $29.00.
- Developer – Can be installed on all sites that you own. Can be installed on all client sites as part of a paid service. Can sell with site installation (transferring single user license). Price = $37.00.
Note: Current pricing for Power Online Reviews can vary, depending on whether there are any promotions or limited-time specials being offered. The above reflects the current price when this review was published. This may or may not be the actual price charged by the plugin developer when you visit the plugin site and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Information
For ”how-to” videos showing plugin usage, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Install The Plugin
Companies are currently ignoring opportunities to create happier customers and grow their business because they are not effectively monitoring their online reputations. This plugin offers a simple solution to manage customer feedback on your website.
For more information, check out the plugin here: Power Online Reviews – WordPress Plugin For Easy User Feedback Management
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