How are you managing your online reputation in the web economy?
In this article, we’ll look at a tool for WordPress users that lets you legally and ethically manage user feedback.
WordPress Plugin: Editor’s Pick …
Power Online Reviews – WordPress Plugin For Easy Management Of Customer Feedback
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that fast, simple and easy way to generate masses of positive reviews on 3rd-party review sites like Yelp, TripAdvisor, etc, and give your business a revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to your website back-end for attention by the business owner.
This simple process can help you create more third-party reviews that are positive and happier customers where the service may have been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
How It Works
The plugin automatically generates a review form for your site upon installation and activation.
Ask customers to rate your products or services. (Source: Power Online Reviews )
The form is very simple for your customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to rate your product with a 5-star rating feature and submit their response.
Positive User Rating
Users rate your products with a simple 5-star rating system. (Screenshot: Power Online Reviews website)
Users who leave good ratings (e.g. ”4” or “5”) are asked to share their review on one or more 3rd-party review sites (you specify which 3rd-party review sites to display) …
Customers who leave positive ratings are invited to provide a review on a 3rd-party review site. (Screenshot: plugin website)
Clicking on the icon or logo takes your visitor to the third-party review site where they can then leave their positive review …
The plugin sends users who leave good ratings to your 3rd-party review pages. (Image source: Power Online Reviews )
Bad User Ratings
Negative ratings can have a serious impact on your business and need to be immediately addressed. (Product screenshot: Power Online Reviews website)
When customers submit a bad rating, they are not sent to 3rd-party review sites.
Instead, the comments are saved locally, giving you the option to engage with the user giving you a bad name in public.
The plugin stores poor feedback from users on your site. (Product screenshot sourced from Power Online Reviews )
More info: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews from your website:
Fast And Easy To Install And Implement
Power Online Reviews installs like every plugin. Simply upload the plugin file to your Plugin folder via your WP admin login and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Poor reviews can seriously damage your reputation. Positive reviews can grow revenues.
If, for whatever reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get worse.
Additional benefits of using the plugin include:
- Repair Any Existing Damage: If you have any existing bad reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews being made to third-party review sites and not allowing harmful reviews from growing.
- Increase Targeting Of Customer Reviews With Confidence: Once you create a system to filter bad user feedback and promote positive content about your business, products or services, you can confidently increase your campaigns and customer requests for feedback on your site.
Features
Power Online Reviews offers many features to web site owners. Here are just some:
Features For Local Business Users
- Allows easy collection of visitor feedback.
- User feedback is centrally managed on your website.
- Manage favorable and negative reviews ethically and legitimately.
- Good reviewers are automatically prompted to post a review on third-party review sites.
- Negative reviews are captured locally for the attention of local business.
- All forms are fully responsive and can be used on all computers or tablet screens, and mobile devices.
Your customer feedback is stored centrally in the Feedback Management area. (Screenshot: Power Online Reviews )
Click on an entry to view customer feedback. (Product screenshot: plugin website)
Plugin Admin Features
- Forms are automatically created when plugin is activated.
- Completely editable review forms.
- Main Review Form: Add image of business. Add title/prompt and default text. Change form colour background and border, color of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change color of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Choose minimum ”positive” feedback option (e.g. ”4”).
Edit your review form. (Product screenshot sourced from Power Online Reviews )
Plugin Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website pages.
Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, 30 day, complete money-back guarantee.
Product Price
- Single License Edition – Install the plugin on 1 of your own sites. Cost = $9.75
- Multi-User License Edition – Can be installed on all of your own sites. Price = $29.00.
- Developer – Install the plugin on any site you own. Can be installed on all client sites for payment or as part of a paid service. Can sell with site installation (passing on single user license). Price = $37.00.
Please Note: Pricing details of the product can vary, depending on whether there are any promotions or limited-time special offers. The above reflects the current pricing at the time this content was written. This may or may not be the actual price charged by the software seller when you visit the plugin site and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for current pricing details:
Additional Information
For demo videos showing plugin usage, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
In Conclusion
Many businesses around the world are currently missing out on opportunities to attract new customers and grow their business because they are not managing their online reputations effectively. Power Online Reviews offers a simple and easy way to begin managing user feedback on your site.
For full details, visit the plugin website: Power Online Reviews – Customer Feedback Management Plugin For WordPress
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