Do you have a system in place for managing your online reputation in the digital economy?
In this article, we’ll explore a plugin for WordPress users that lets you legally and ethically manage customer feedback.
Our WordPress Plugin Choice For Users …
Power Online Reviews – WordPress Plugin For Easy Client Reviews Management
Plugin Description
Power Online Reviews is a simple to install, easy-to-use plugin for WordPress users that allows you to manage user reviews, and give your business a revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are retained on the website for immediate attention by the business owner.
This can help to ensure the submission of more positive third-party reviews and happier customers where the service may have been below par.
According to a study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Yelp.com)
Power Online Reviews – How It Works
Power Online Reviews automatically creates a review form for your site upon installation and activation.
Ask visitors to rate your services. (Screenshot sourced from plugin website)
The form is uncomplicated for visitors and customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to rate your services or products using a one-click rating feature and submit their response.
What Happens When Users Leave Positive Feedback?
Visitors rate your products or services using a simple 5-star rating system. (Product screenshot sourced from plugin website)
Users who submit positive feedback (e.g. ”4” or “5”) are then invited to add a review to one or more third-party review sites (you can specify which 3rd-party review sites to display) …
Users who give positive ratings are invited to write a review on a 3rd-party review site. (Product screenshot source: Power Online Reviews website)
Clicking on the icon or logo takes your visitors to the 3rd-party review site where they can then leave their positive review of your company, services and products …
The plugin sends users who leave good ratings to your 3rd-party review pages. (Source: plugin website)
What Happens When Customers Leave Poor Feedback?
Negative ratings can have a serious impact on your business if issues are not addressed immediately. (Product screenshot: Power Online Reviews website)
When users leave a negative rating (e.g. ”3″ or less), they are not sent to 3rd-party review sites.
Instead, the customer review is saved locally, giving you the option to engage with the user giving you a bad name in public.
The plugin captures negative feedback from visitors on your site. (Screenshot: Power Online Reviews )
For more details go here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews on your website:
Quick And Simple To Install And Implement
Power Online Reviews installs just like every other WordPress plugin. Just upload it to your Plugin folder via your WordPress administrator account and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Early Prevention
Negative comments can kill your reputation. Good reviews can boost revenues.
If, for whatever reason, your service has fallen below par, you want to know about it a.s.a.p., so you can fix any problems before things get out of hand.
Some additional benefits and advantages include the following:
- Repair Any Existing Damage: If you have any existing negative reviews, you can start repairing the damage by increasing the number of positive reviews being made to third-party review sites and preventing harmful reviews from continuing to grow.
- Increase Campaigns For Client Reviews With Confidence: Once you create a ”gateway” for filtering poor user reviews and promoting positive comments about your business, you can confidently begin to increase your campaigns and email requests for feedback on your site.
Plugin Features
Power Online Reviews offers a number of features to WordPress users. Here are just some of these:
Features For Business Users
- Allows easy collection of visitor feedback.
- User feedback is centrally managed on your website.
- Ethical management of good and bad reviews.
- Good reviewers are automatically prompted to post a review on third-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and can be used on any computer, tablet, and smart device.
Your customer feedback is centrally stored in the Feedback Management section. (Screenshot sourced from Power Online Reviews website)
Click on a record to view customer feedback. (Product screenshot sourced from Power Online Reviews website)
Plugin Admin Features
- Forms are automatically created when plugin is activated.
- Completely editable review forms.
- Main Review Form: Edit business image, default text title, default text, form background colour, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Ratings Section – Choose which rating level or above constitutes a “good” review (e.g. “3″). Everything below this level will be categorized as a “bad” review and held in the plugin management area, so your visitors will not be invited to submit comments to the 3rd-party review sites). Other customizable features of this section include the submit button background colour, and submit button text colour.
Customize your review form. (Product screenshot sourced from plugin website)
Useful Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website.
Plugin Support
This plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a no-risk, thirty day, complete refund guarantee.
Product License Pricing
- Single Edition – Can be installed on one of your own domains. Price = $9.75
- Multi-User – Install the plugin on all as many of your own sites as you like. Price = $29.00.
- Developer – Can be installed on all sites that you own. Can be installed on all client sites for payment or part of a paid service. Can be included for sale with site installation (transferring single user license). Price = $37.00.
Note: Current pricing for Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. When we last checked, the software is selling for the pricing shown above. This may not be the actual pricing set by the plugin seller when you visit the plugin site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Plugin Info
For a demo video showing plugin usage, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
What We Recommend
Businesses everywhere are ignoring opportunities to create happier customers and boost their revenues because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple solution to begin managing your customer reviews.
To learn more, visit the plugin website: Power Online Reviews – User Feedback Management Plugin For WordPress Users
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