Do you have a system in place for managing your online reputation?
In this article, we’ll explore a simple yet effective WordPress plugin that allows you to legally and ethically manage user reviews.
Introducing …
Power Online Reviews – Customer Feedback Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that can help you generate hundreds, if not thousands, of positive reviews for your business, services and products, and give your business a boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This simple sorting process helps to generate more positive third-party reviews and improves customer satisfaction where the service may have been less than stellar.
According to a recent study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp Official Blog)
Power Online Reviews – How It Works
The plugin automatically creates a review form on your site upon installation and activation.
Ask users to rate you. (Image: plugin website)
The form is uncomplicated for your customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to rate your services and products using a one-click rating feature and submit their response.
What Happens When Customers Submit Good Feedback?
Visitors rate your services with a simple 5-star system. (Screenshot sourced from Power Online Reviews )
When customers leave a positive rating (e.g. ”5″), they are then asked to add a review to one or more 3rd-party review sites (you specify which 3rd-party review sites to display) …
Users who give good ratings are invited to write a review on a third-party review site. (Product screenshot: Power Online Reviews website)
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave a positive review of their experience …
The plugin sends users who leave positive feedback to your third-party review pages. (Source: Power Online Reviews )
What Happens When Customers Leave Bad Feedback?
Poor feedback can have a serious impact on your business and need to be addressed immediately. (Screenshot: Power Online Reviews website)
When customers submit negative feedback, they are not sent to third-party review sites.
Instead, the reviews are saved to your website, giving you the opportunity to engage with the user and hopefully turn them back into happy users.
The plugin captures poor feedback from users on your site. (Image source: Power Online Reviews website)
For more details go here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the benefits of using Power Online Reviews to manage customer reviews from your website:
Really Easy To Install
Power Online Reviews installs just like every other plugin. Just upload the plugin file to your Plugins folder via your admin user login and activate.
Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevent Bad Reviews
Negative comments can seriously kill your business. Good feedback can explode revenues.
If, for any reason, your service has fallen short, you want to know about it a.s.a.p., so you can fix the problem before things get out of hand.
Additional benefits and advantages include:
- Repair Existing Damage: If you have any existing bad reviews, you can begin to repair the damage by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing negative reviews from continuing to spread.
- Increase Campaigns For User Reviews With Confidence: Once you put a ”net” in place to filter poor visitor feedback and promote only positive comments about your products or services, you can confidently begin increasing your campaigns and client requests for feedback on your site.
Plugin Features
Power Online Reviews provides a number of features to WordPress users. Here are just a few of these:
Features For Local Business Users
- Collect user feedback easily.
- Centrally manage customer feedback on local business website.
- Ethical and legitimate management of positive and negative reviews.
- Good reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and display correctly on any computer, or portable device.
Your visitor feedback is centrally stored in the “Manage Feedbacks” screen. (Source: Power Online Reviews )
Click on an item to view user comments. (Image source: Power Online Reviews )
Plugin Admin Features
- All forms are instantly generated when plugin is activated.
- All review forms are fully customizable.
- First Review Form: Add image of business. Add title/prompt and default text. Change form colour background and border, colour of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum ”positive” star rating level (e.g. ”4”).
Edit your review form. (Product screenshot: plugin website)
Plugin Tips
Power Online Reviews was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main site.
Product Support
This plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, thirty day, complete refund guarantee.
Software Cost
- Single License Edition – Install the plugin on a single of your own sites. Price = $9.75
- Multi-User Personal License – Install the plugin on all as many of your own domains as you like. Price = $29.00.
- Developer Licensing – Can be installed on any site you own. Can be installed on any client site as part of a paid service. Can be flipped with site installation (transferring single user license). Price = $37.00.
Please Note: The cost to purchase Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Currently, the software sells for the pricing shown above. This may or may not be the actual price charged by the product developer when you visit the plugin website and there may be additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the latest price here:
Additional Info
For a demo video showing how the software works, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
We Recommend
Companies everywhere are currently ignoring opportunities to create happier customers and boost their revenues because they are not monitoring their online reputations. Power Online Reviews offers a simple and easy way to manage customer feedback on your site.
For more information, check out the plugin here: Power Online Reviews – Customer Reviews Management Plugin For WordPress Users
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