Do you know what visitors are saying about you online?
In this article, we explore a simple yet effective tool for WordPress users that allows you to legally and ethically manage customer reviews.
Announcing …
Power Online Reviews – Client Feedback Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that allows any business to create positive customer review campaigns, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are captured on the website for immediate attention by the business owner.
This simple filtering process helps to generate more positive third-party reviews and happier customers where the service has fallen down.
According to a study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Official Yelp Blog)
How It Works
Upon installation and activation, the plugin automatically generates a review form for your site.
Ask users to rate your services or products. (Image: Power Online Reviews )
The form is very simple for your customers to fill in. Users enter their name and email address (phone number is optional). They are then asked to rate your product or service using a one-click rating feature and submit their feedback.
Good User Ratings
Visitors rate your products with a simple 5-star system. (Screenshot above sourced from plugin website)
When customers leave a good rating (e.g. ”5″), they are then asked to share their review on one or more third-party review sites …
Users who leave good feedback are invited to provide a review on a 3rd-party review site. (Image: plugin website)
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave their positive review of your company, services and products …
The plugin sends users who leave positive feedback to your 3rd-party review pages. (Product screenshot: Power Online Reviews website)
Negative User Rating
Negative feedback can have a serious impact on your business and need to be immediately addressed. (Product screenshot: Power Online Reviews )
Customers who leave bad ratings are not sent to third-party review sites.
Instead, the review is saved to your admin backend, giving you the opportunity to contact the user and hopefully turn the situation around.
The plugin stores poor comments from users on your site. (Source: Power Online Reviews )
For more details, visit the plugin site here: Power Online Reviews
Plugin Benefits
Here are just some of the benefits of using Power Online Reviews to manage customer reviews from your site:
Installation Is Easy & Simple
Power Online Reviews installs just like any WP plugin. Simply upload it to your Plugin folder via your dashboard and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Avoid Negative Reviews
Negative comments can seriously damage your business. Good feedback can explode revenues.
If, for whatever reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can repair any damage before things get worse.
Some additional benefits include the following:
- Repair Existing Damage: If you have any existing poor reviews, you can start repairing the damage legally and ethically by increasing the number of positive reviews being made to 3rd-party review sites and preventing bad reviews from continuing to spread.
- Increase Campaigns For Customer Reviews With Confidence: Once you have an effective ”gateway” in place for filtering negative user reviews and promoting positive comments about your business, you can confidently begin increasing your campaigns and client requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews offers many features to website owners. Here are just some:
User Features
- Easy collection of user feedback.
- User feedback is centrally managed on your site.
- Manage favorable and poor reviews ethically and legitimately.
- Positive reviewers are automatically prompted to post a review on third-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and display correctly on all computers, tablets, or mobile devices.
Your user feedback is centrally stored in the “Manage Feedbacks” screen. (Product screenshot: Power Online Reviews website)
Click on a record to view visitor comments. (Product screenshot: Power Online Reviews website)
Plugin Admin Features
- Forms are instantly created when plugin is activated.
- Completely editable review forms.
- Main Review Form: Edit image, default text title, default text, form background color, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Select minimum ”positive” star rating level.
Your review form is fully editable. (Screenshot source: Power Online Reviews )
Useful Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main site.
Plugin Support
This plugin was developed and is supported by Tony Marriott, an experienced software developer, and comes with a no-risk, thirty day, full money-back guarantee.
Plugin Price
- Single – Install the plugin on one domain that you own. Cost = $9.75
- Multi-User – Install the plugin on all as many of your own domains as you want. Cost = $29.00.
- Developer – Can be installed on any site you own. Install the plugin on all client sites as part of a paid service. Can be sold with site installation (passing on single user license). Cost = $37.00.
Note: Price details for the product depends on whether there are any promotions or limited-time special offers. The above reflects the current pricing at the time this content was written. This may or may not be the actual price set by the plugin developer when you visit the website and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for the current pricing information:
Additional Information
For a demo video showing plugin usage, including help documentation and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Get This Plugin
Companies everywhere are currently ignoring opportunities to create happier customers and retain existing ones because they are not managing their online reputations effectively. Power Online Reviews offers a simple and easy way to manage user feedback on your site.
For full details, visit the plugin website here: Power Online Reviews – WordPress Plugin For Management Of User Feedback
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