Do you know what customers are saying about you online?
In this article, we explore a simple yet effective plugin for WordPress users that allows you to legally and ethically manage user reviews.
WordPress Plugin Review …
Power Online Reviews – Client Reviews Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that allows any business to increase their number of positive reviews on 3rd-party review sites like Yelp, Yell.com, etc, and give your business a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are retained on the website for immediate attention by the business owner.
This simple filtering process can help you generate more positive 3rd-party reviews and improves customer experience where the service may have fallen down.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Official Yelp Blog)
How It Works
Upon installation and activation, Power Online Reviews automatically generates a review form for your site.
Ask users to rate your services or products. (Product screenshot: Power Online Reviews website)
The form is uncomplicated for visitors and customers to fill in. Users enter their name and email address (phone number is optional). They are then asked to provide a rating of your services.
What Happens When Users Submit Positive Feedback?
Users rate your business using a simple 5-star system. (Screenshot sourced from Power Online Reviews )
When customers leave a good rating, they are asked to share their review on one or more third-party review sites …
Customers who leave good feedback are asked to write a review on a 3rd-party review site. (Image: plugin website)
Clicking on the icon or logo takes your visitors to the third-party review site where they can then leave their positive review …
The plugin sends users who leave positive feedback to your 3rd-party review pages. (Source: Power Online Reviews website)
What Happens When Users Submit Bad Feedback?
Negative feedback can have a serious impact on your business if issues are not immediately addressed. (Screenshot source: plugin website)
When customers submit poor ratings (e.g. ”1”, “2”, even “3”), they are not sent to 3rd-party review sites.
Instead, the review is saved on your admin area, giving you the opportunity to contact the customer giving you a bad name in public.
The plugin captures poor comments from visitors on your site. (Product screenshot: Power Online Reviews website)
To learn more about the plugin go here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the benefits of using Power Online Reviews to manage customer reviews on your web site:
Be Up And Running In Minutes
Power Online Reviews is really easy to install. Just upload it to your Plugins folder via your WP admin user account and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevent Poor Reviews
Negative feedback can harm your business. Good reviews can explode revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Additional benefits include the following:
- Repair Existing Damage: If you have any existing bad reviews, you can start repairing the damage ethically by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing harmful reviews from continuing to grow.
- Increase Targeting Of Client Reviews With Confidence: Once you create an effective ”gateway” for filtering poor visitor feedback and promoting positive comments about your business, products and services, you can confidently begin to increase your campaigns and user requests for feedback about your business on your site.
Plugin Features
Power Online Reviews provides many features to WordPress users. Here are just some:
Features For Local Business Users
- Easy collection of user feedback.
- Centrally manage user feedback on your site.
- Manage good and negative reviews ethically.
- Positive reviewers are automatically prompted to submit review to third-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and can be used on all computers or tablet screens, or portable devices.
All customer feedback is stored centrally in the Feedback Management area. (Image: Power Online Reviews )
Click on a record to view visitor feedback. (Screenshot source: Power Online Reviews )
Plugin Admin Features
- All forms are automatically created as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Display business image. Customize title/prompt and formatted text. Change form colour background and border, submit button color and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Ratings Section – Select which rating number or above constitutes a “good” review (e.g. “3″). Everything below the level you specify will be categorized as a “bad” review and stored feedback management area, so visitors will not be asked to continue to the third-party review sites). Other editable features in this section include the submit button background colour, and submit button text colour.
Your review form is fully editable. (Product screenshot: plugin website)
Plugin Tips
The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main site.
Plugin Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a risk-free, thirty day, complete money-back guarantee.
Software Price
- Single Edition – Can be installed on a single domain that you own. Cost = $9.75
- Multi-User License Edition – Can be installed on all as many of your own sites as you like. Price = $29.00.
- Developer – Install the plugin on any site you own. Can be installed on all client sites as part of a paid service. Can be included for sale with site installation (transferring single user license). Price = $37.00.
Please Note: Price details for this product can vary, depending on whether there are any promotions or limited-time specials being offered. The above reflects the current price at the time this review was written. This may or may not be the actual price charged by the product seller when you visit the plugin site and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest price:
Additional Information
For a demo video of the plugin in action, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Our Recommendation
Many businesses everywhere are missing out on opportunities to attract new customers and grow their business because they are not managing their online reputations. This plugin offers a simple solution to begin managing customer reviews on your site.
For more information, check out the plugin here: Power Online Reviews – WordPress Plugin For Easy User Reviews Management
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