Are you effectively managing your online reputation?
In this article, we’ll look at a simple tool for WordPress users that can help you avoid the escalation of problem reviews about your business through effective user review management.
Introducing …
Power Online Reviews – Easy Client Feedback Management For WordPress
Plugin Description
Power Online Reviews is a simple and easy-to-use plugin for WordPress users that can help you get more positive reviews for your company, services and products, and give your business a revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This helps to create more positive third-party reviews and happier customers where the service has been below standard.
According to a study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Yelp)
How The Plugin Works
Upon installation and activation, the plugin automatically creates a review form for your site.
Ask visitors to rate your services. (Screenshot: Power Online Reviews website)
The form is very simple for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to rate your product using a 5-star rating feature and submit their response.
What Happens When Users Leave Good Ratings?
Customers rate your products using a simple 5-star rating system. (Product screenshot sourced from Power Online Reviews website)
When users submit positive ratings, they are asked to add a review to one or more third-party review sites …
Users who give good ratings are invited to write a review on a 3rd-party review site. (Image source: plugin website)
Clicking on the icon or logo takes your customers to the 3rd-party review site where they can then leave a positive review of your company, services or products …
The plugin sends visitors who leave good feedback to your third-party review pages. (Product screenshot sourced from plugin website)
What Happens When Customers Leave Poor Feedback?
Poor ratings can have a serious impact on your business if issues are not addressed immediately. (Product screenshot: plugin website)
When users leave a poor rating, they are not sent to third-party review sites.
Instead, the review is saved locally, allowing you to respond directly to any unhappy customers giving you a bad name in public.
The plugin captures poor comments from users on your site. (Product screenshot source: Power Online Reviews )
Learn more about the plugin here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your website:
Be Up And Running In Minutes
Power Online Reviews is very easy to install. Just upload a zip file containing the plugin files to your Plugins folder via your dashboard and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative comments can seriously ruin your business. Positive reviews can boost revenues.
If, for whatever reason, your service has fallen below par, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Some additional benefits include:
- Repair Any Existing Damage: If you have any existing poor reviews, you can start to repair the damage ethically by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing harmful reviews from continuing to spread.
- Increase Targeting Of Customer Reviews With Confidence: Once you have an effective ”gateway” in place to filter poor customer reviews and allow only positive comments about your business to get through, you can confidently increase your campaigns and email requests for feedback on your site.
Features
Power Online Reviews provides many great features to WP users. Here are just some:
Features For Business Users
- Collect customer feedback easily.
- Central management of user feedback on your website.
- Ethical and legitimate management of good and poor reviews.
- Positive reviewers are automatically prompted to submit a review to third-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and can be used on all computers, tablets, and smart devices.
All customer feedback is centrally stored in the “Manage Feedbacks” screen. (Screenshot: Power Online Reviews )
Click on a record to view user feedback. (Image: Power Online Reviews )
Plugin Admin Settings
- Forms are automatically created when plugin is activated.
- Completely editable review forms.
- Main Review Form: Edit image, default text title, default text, form background colour, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Ratings Section – Specify which rating level or above is to be considered a “good” review (e.g. “3″). Everything below the level you set will be categorized as a “bad” review and captured locally, so visitors will not be asked to submit comments to the 3rd-party review sites). Other editable features in this section include the submit button background color, and submit button text colour.
Your review form is completely editable. (Screenshot source: Power Online Reviews )
Useful Tips
The plugin was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main website.
Support
This plugin was developed and is supported by Tony Marriott, an experienced software developer, and comes with a risk-free, thirty day, 100% money-back guarantee.
Plugin Price
- Single License Edition – Install the plugin on 1 domain that you own. Cost = $9.75
- Multi-User Edition – Install the plugin on all as many of your own sites as you want. Cost = $29.00.
- Developer License Edition – Install the plugin on all sites that you own. Can be installed on all client sites as part of a paid service. Can include for sale with site installation (passing on single user license). Cost = $37.00.
Note: The cost of purchasing Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. When we last checked, the software is selling for the prices shown above. This may not be the actual price charged by the product seller when you visit the plugin website and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest price:
Additional Plugin Info
For demo videos showing how the software works, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Download The Plugin
Businesses all over the world are missing out on opportunities to attract new customers and grow their business because they ignore their online reputations. Power Online Reviews offers a simple solution to manage your online reputation.
To learn more, visit the plugin website: Power Online Reviews – Easy Customer Feedback Management For WordPress
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