Power Online Reviews – WordPress Reputation Management Plugin

Power Online Reviews is a client feedback monitoring plugin for WordPress. This plugin helps you manage your online reputation and helps prevent visitors posting bad reviews online about your business.

Power Online Reviews - Client Feedback Management Plugin For WordPress Users

How good is your reputation online?

In this article, we review a simple WordPress plugin that can help you avoid the escalation of problem reviews about your services through effective customer review management.

Announcing …

Power Online Reviews – Client Reviews Management Plugin For WordPress Users

Power Online Reviews - User Feedback Management Plugin For WordPress

Plugin Description

Power Online Reviews is a simple to install, easy-to-use WordPress plugin that allows any business to increase their number of positive reviews on 3rd-party review sites like Yelp, Yell.com, etc, and give your business a significant boost.

Power Online Reviews - WordPress Plugin For Client Feedback Management

According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.

Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are filtered on the website for attention by the business owner.

Power Online Reviews - Client Reviews Management Plugin For WordPress

This simple process helps to generate more third-party reviews that are positive and happier customers where the service may have fallen down.

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According to a recent study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.

(Source: Yelp Official Blog)

Power Online Reviews – How It Works

Upon installation and activation, Power Online Reviews automatically generates a review form on your site.

Power Online Reviews - WordPress Plugin For User Reviews Management

Ask users to rate your products. (Product screenshot: Power Online Reviews website)

The form is uncomplicated for your customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate your service with a one-click rating feature and submit their response.

Positive Customer Rating

Power Online Reviews - WordPress Plugin For Management Of Client Feedback

Customers rate your products or services using a simple 5-star rating system. (Screenshot sourced from Power Online Reviews website)

When users submit a positive rating, they are asked to share their review on one or more 3rd-party review sites …

Power Online Reviews - User Feedback Management Plugin For WordPress

Customers who give good feedback are invited to submit a review on a 3rd-party review site. (Product screenshot: Power Online Reviews website)

Clicking on the icon or logo takes your users to the 3rd-party review site where they can then leave their positive review of their experience …

Power Online Reviews - User Reviews Management Plugin For WordPress

The plugin sends users who leave positive ratings to your 3rd-party review pages. (Product screenshot: plugin website)

What Happens When Users Leave Poor Ratings?

Power Online Reviews - Easy User Feedback Management For WordPress

Negative ratings can have a serious impact on your business and need to be addressed immediately. (Image: Power Online Reviews website)

When users leave a poor rating, they are not sent to 3rd-party review sites.

Instead, the user review is saved locally, allowing you to respond directly to all negative feedback and hopefully turn the situation around.

Power Online Reviews - WordPress Plugin For Customer Reviews Management

The plugin captures poor comments from users on your site. (Screenshot: Power Online Reviews )

More info: Power Online Reviews

Benefits Of Using Power Online Reviews

Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your website:

Ready To Go To Work In No Time

Power Online Reviews installs just like every plugin. Simply upload the plugin file to your Plugins folder via your dashboard and activate.

Really Simple To Use

As shown in the previous section, Power Online Reviews automatically creates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.

Prevention Is Better Than The Cure

Bad reviews can seriously kill your business. Good feedback can increase revenues.

If, for any reason, your service has fallen below par, you want to know about it a.s.a.p., so you can repair any damage before things get out of hand.

Additional plugin benefits include:

  • Repair Any Existing Damage: If you have any existing negative reviews, you can begin repairing the damage by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing bad reviews from continuing to grow.
  • Increase Campaigns For User Reviews With Confidence: Once you create an effective ”net” for filtering negative visitor reviews and letting through only positive content about your business, products or services, you can confidently begin to increase your campaigns and user requests for feedback on your site.

Features

Power Online Reviews provides a number of great features to WordPress users. Here are just a few of these:

User Features
  • Easy collection of user feedback.
  • Central management of customer feedback on your website.
  • Ethical management of favorable and negative reviews.
  • Good reviewers are automatically prompted to post reviews on 3rd-party review sites.
  • Poor reviews are captured locally for the attention of business owner.
  • All forms are fully responsive and display correctly on any computer or tablet screen, and portable device.

Power Online Reviews - Easy User Feedback Management Plugin For WordPress

All customer feedback is stored centrally in the “Manage Feedbacks” section. (Product screenshot: Power Online Reviews )

Power Online Reviews - User Reviews Management Plugin For WordPress

Click on an item to view visitor comments. (Screenshot: Power Online Reviews website)

Administration Features
  • All forms are instantly generated as soon as you activate the plugin.
  • Completely editable review forms.
  • First Review Form: Add image of business. Customize title/prompt and default text. Change form colour background and border, colour of submit button and text.
  • Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
  • Good Review Form – Add custom text to review form. Edit submit button background and text color
  • Bad Review Form – Add custom text to review form. Change colour of submit button background and text
  • Ratings Section – Select which rating level or above is to be considered a “good” review (e.g. “3″). Everything below the level you set will be deemed a “bad” review and held in your site, so visitors will not be invited to submit comments to the third-party review sites). Other customizable features of this section include the submit button background colour, and submit button text color.

Power Online Reviews - User Feedback Management Plugin For WordPress

Customize your review form. (Image source: Power Online Reviews )

Plugin Tips

The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main site.

Power Online Reviews Support

The plugin was developed and is supported by Tony Marriott, an experienced software developer, and is backed by a no-risk, thirty day, complete money-back guarantee.

Product Licensing Price

  • Single User Personal License – Install the plugin on one domain that you own. Cost = $9.75
  • Multi-User License Edition – Install the plugin on multiple as many of your own domains as you want. Price = $29.00.
  • Developer License Edition – Install the plugin on any site you own. Can be installed on any client site as part of a paid service. Can be sold with site installation (passing on single user license). Price = $37.00.

Note: Price details for the Power Online Reviews software can vary, depending on whether there are any promotions or limited-time specials being offered. The above reflects the current pricing when this article was written. This may or may not be the actual price set by the plugin author when you visit the product site and you may be shown additional upsells or one-time offers after purchasing.

Check the plugin’s website for the latest price here:

Additional Plugin Information

For a demo video showing how the plugin works, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.

The Bottom Line

Companies all around the world are missing out on opportunities to create happier customers and grow their business because they ignore their online reputations. Power Online Reviews offers a simple solution to manage customer reviews on your website.

For full details, check out the plugin here: Power Online Reviews – User Feedback Management Plugin For WordPress

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