Are you managing your online reputation?
In this article, you will learn about a simple yet effective plugin for WordPress users that can help you avoid the escalation of negative reviews about your business through effective user review management.
Introducing …
Power Online Reviews – WordPress Plugin For Managing Customer Reviews
Plugin Description
Power Online Reviews is a simple to install, easy-to-use plugin for WordPress users that can help you increase the number of positive reviews for your business, services or products, and give your online reputation a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are captured directly to the business website back-end for immediate attention by the business owner.
This simple process can help you create more positive 3rd-party reviews and improves user satisfaction where the service has been less than stellar.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, Power Online Reviews automatically generates a review form for your site.
Ask customers to rate you. (Image: Power Online Reviews website)
The form is uncomplicated for customers to fill in. Users enter their name and email address (phone number is optional). They are then asked to provide a rating of your services or products.
What Happens When Customers Submit Good Feedback?
Visitors rate your services using a simple 5-star rating system. (Product screenshot: Power Online Reviews )
When users submit good feedback (e.g. ”5″), they are then invited to add a review to one or more third-party review sites (you can specify which third-party review sites to display) …
Users who leave positive feedback are asked to submit a review on a third-party review site. (Image: plugin website)
Clicking on the icon or logo takes your users to the third-party review site where they can then leave a positive review of their experience with your company, services and products …
The plugin sends users who leave good feedback to your third-party review pages. (Product screenshot: Power Online Reviews )
What Happens When Customers Submit Bad Feedback?
Negative feedback can have a serious impact on your business if issues are not immediately addressed. (Product screenshot: Power Online Reviews website)
When customers leave a bad rating (e.g. ”2″), they are not sent to 3rd-party review sites.
Instead, the reviews are saved to your admin area, giving you the option to engage with the user and hopefully turn them back into a happy user.
The plugin stores poor comments from customers on your site. (Source: plugin website)
Learn more here: Power Online Reviews
Benefits
Here are just some of the benefits of using Power Online Reviews to manage customer reviews on your web site:
Ready To Use In Very Little Time
Power Online Reviews is very easy to install. Just upload the plugin file to your Plugins folder via your admin user login and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Bad reviews can harm your reputation. Good reviews can explode revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can repair any damage before things get out of hand.
Additional benefits of using this plugin include:
- Repair Existing Damage: If you have any existing bad reviews, you can start to repair the damage legally and ethically by increasing the number of positive reviews flowing to third-party review sites and preventing bad reviews from spreading.
- Increase Campaigns For User Reviews With Confidence: Once you have an effective ”net” in place for filtering negative user reviews and promoting positive comments about your business, you can confidently begin increasing your campaigns and requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews provides a number of features to web site owners. Here are just a few:
Features For Local Business Users
- Allows easy collection of visitor feedback.
- Central management of user feedback on local business website.
- Manage positive and poor reviews ethically and legitimately.
- Good reviewers are automatically prompted to post a review on third-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and display correctly on all computers, or smart devices.
All customer feedback is centrally stored in the “Manage Feedbacks” screen. (Image: plugin website)
Click on an item to view visitor feedback. (Source: Power Online Reviews website)
Plugin Administration Features
- All forms are automatically generated as soon as you activate the plugin.
- All review forms are fully editable.
- Main Review Form: Edit business image, default text title, default text, form background color, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Ratings Section – Choose which rating option or above will be considered a “good” review (e.g. “3″). Everything below this number will be considered a “bad” review and held in your site, so your visitors will not be asked to continue to the 3rd-party review sites). Other customizable features in this section include the submit button background color, and submit button text colour.
Your review form is completely editable. (Screenshot: plugin website)
Plugin Tips
This plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website.
Power Online Reviews Plugin Support
This plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a risk-free, thirty day, full money-back guarantee.
Product Cost
- Single Edition – Install the plugin on a single site that you own. Price = $9.75
- Multi-User License Edition – Install the plugin on multiple as many of your own domains as you want. Price = $29.00.
- Developer – Can be installed on any site you own. Install the plugin on any client site as part of a paid service. Can sell with site installation (passing on single user license). Price = $37.00.
Please Note: Pricing for Power Online Reviews depends on whether there are any promotions or limited-time special offers. Currently, the software sells for the amounts shown above. This may or may not be the actual price set by the plugin seller when you visit the site and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for the current pricing:
Additional Information
For demo videos of the plugin, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Download The Plugin
Companies all around the world are currently ignoring opportunities to attract new customers and retain existing ones because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple way to manage user reviews on your site.
For more information, check out the plugin here: Power Online Reviews – WordPress Plugin For Managing Client Reviews
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