Are you ignoring your online reputation?
In this article, we explore a simple plugin for WordPress users that allows you to legally and ethically manage your customer reviews.
Our WordPress Plugin Choice For Users …
Power Online Reviews – User Reviews Management Plugin For WordPress Users
Plugin Description
Power Online Reviews is a simple and easy-to-use plugin for WordPress users that allows any business to increase their number of positive reviews on 3rd-party review sites like Yelp, TripAdvisor, etc, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to your website back-end for immediate attention by the business owner.
This simple sorting process can help to ensure the submission of more third-party reviews that are positive and happier customers where the service has been below standard.
According to a study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Yelp)
How The Plugin Works
Power Online Reviews automatically generates a review form for your site upon installation and activation.
Ask users to rate you. (Product screenshot: Power Online Reviews )
The form is very simple for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your products and services.
What Happens When Customers Submit Positive Ratings?
Customers rate you using a simple 5-star rating system. (Screenshot: Power Online Reviews )
When customers leave a good rating (e.g. ”5″), they are then asked to share their review on one or more third-party review sites (you specify which 3rd-party review sites to display) …
Customers who leave positive ratings are asked to leave a review on a 3rd-party review site. (Product screenshot sourced from Power Online Reviews )
Clicking on the icon or logo takes your visitors to the 3rd-party review site where they can then leave a positive review …
The plugin sends visitors who leave good ratings to your third-party review pages. (Image: plugin website)
Negative User Ratings
Poor feedback can have a serious impact on your business and need to be addressed immediately. (Image: plugin website)
When users submit a negative rating, they are not sent to third-party review sites.
Instead, the review is saved locally, giving you the option to contact the customer and hopefully turn them back into a happy user.
The plugin stores poor comments from users on your site. (Image: Power Online Reviews website)
To learn more about the plugin go here: Power Online Reviews
Plugin Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Be Up And Running In Minutes
Power Online Reviews installs like any plugin. Simply upload a zip file containing the plugin files to your Plugin folder via your admin user area and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically creates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevent Negative Reviews From Spreading
Poor reviews can seriously harm your business. Positive feedback can boost revenues.
If, for whatever reason, your service has fallen short, you want to know about it a.s.a.p., so you can fix any problems before things get worse.
Additional plugin benefits include the following:
- Repair Existing Damage: If you have any existing negative reviews, you can begin to repair the damage legally and ethically by increasing the number of positive reviews flowing to third-party review sites and not allowing negative reviews from growing.
- Increase Campaigns For User Reviews With Confidence: Once you create an effective system to filter negative customer reviews and let through only positive comments about your products and services, you can confidently begin to increase your campaigns and email requests for feedback about your business on your site.
Features
Power Online Reviews provides a number of great features to WP users. Here are just some:
User Features
- Easy collection of user feedback.
- Visitor feedback is centrally managed on your site.
- Manage favorable and bad reviews ethically.
- Positive reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of business owner.
- Forms are fully responsive and can be used on all computers, tablets, or mobile devices.
Your customer feedback is stored centrally in the “Manage Feedbacks” screen. (Product screenshot sourced from Power Online Reviews website)
Click on an entry to view user feedback. (Product screenshot source: Power Online Reviews )
Administration Features
- All forms are automatically generated as soon as you activate the plugin.
- All review forms are completely customizable.
- First Review Form: Add image of business. Display title/prompt and default text. Change form color background and border, submit button color and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Ratings Section – Specify which rating number or above is to be considered a “good” review (e.g. “3″). Everything below this level will be categorized as a “bad” review and stored feedback management area, so visitors will not be asked to continue to the 3rd-party review sites). Other editable features of this section include the submit button background colour, and submit button text colour.
Your review form is fully editable. (Image source: plugin website)
Plugin Tips
The plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main website.
Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced software developer, and comes with a risk-free, thirty day, full money-back guarantee.
Product Cost
- Single Edition – Can be installed on 1 site that you own. Cost = $9.75
- Multi-User Personal License – Can be installed on multiple as many of your own domains as you need. Cost = $29.00.
- Developer Licensing – Can be installed on any site you own. Install the plugin on any client site for payment or as part of a paid service. Can sell with site installation (passing on single user license). Price = $37.00.
Please Note: Pricing for the Power Online Reviews software can vary, depending on whether there are any promotions or limited-time specials being offered. Currently, the plugin is selling for the prices shown above. This may not be the actual pricing charged by the product developer when you visit the site and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for the current pricing details here:
Additional Info
For a demo video showing plugin usage, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
The Bottom Line
Many companies around the world are currently ignoring opportunities to create happier customers and grow their business because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple, easy and inexpensive way to manage your customer feedback.
To learn more, check out the plugin here: Power Online Reviews – Easy User Feedback Management For WordPress
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