Are you effectively managing your online reputation?
In this article, we discuss a WordPress plugin that can help you avoid the escalation of problem reviews about your business through effective user review management.
Announcing …
Power Online Reviews – Easy User Reviews Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that can help you generate more positive reviews for your business, services and products, and give your business a boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are sent directly to the business website back-end for immediate attention by the business owner.
This can help you create more positive 3rd-party reviews and happier customers where the service may have fallen down.
According to a recent study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically generates a review form for your site.
Ask customers to rate your services or products. (Product screenshot source: Power Online Reviews )
The form is uncomplicated for visitors and customers to fill in. Users enter their name and email address (phone number is optional). They are then asked to rate your products or services with a one-click rating feature and submit their response.
Good User Ratings
Users rate you using a simple 5-star rating system. (Image: plugin website)
When users leave a good rating, they are asked to share their review on one or more third-party review sites (you can specify which third-party review sites to display) …
Visitors who give positive feedback are invited to provide a review on a 3rd-party review site. (Image: Power Online Reviews website)
Clicking on the icon or logo takes your customer to the 3rd-party review site where they can then leave their positive review of their experience with your business, services and products …
The plugin sends visitors who leave positive ratings to your 3rd-party review pages. (Image: plugin website)
What Happens When Users Leave Poor Feedback?
Poor ratings can have a serious impact on your business if issues are not immediately addressed. (Image: plugin website)
Customers who leave poor feedback are not sent to third-party review sites.
Instead, the comments are saved locally, allowing you to respond directly to any dissatisfaction and hopefully turn them back into happy customers.
The plugin captures poor comments from users on your site. (Screenshot above sourced from plugin website)
To learn more about the plugin go here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews from your website:
Fast And Simple To Install And Implement
Power Online Reviews installs like every other WordPress plugin. Simply upload a zip folder containing the plugin to your Plugins folder via your admin login and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Prevent Bad Reviews
Negative comments can ruin your reputation. Positive comment can boost revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Additional plugin benefits include:
- Repair Existing Damage: If you have any existing poor reviews, you can start to repair the damage by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing bad reviews from spreading.
- Increase Campaigns For Client Reviews With Confidence: Once you put an effective ”gateway” in place that filters negative visitor feedback and allows only positive content about your business to pass through, you can confidently begin increasing your campaigns and client requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers many unique features to web site owners. Here are just some of these features:
Features For Business Users
- Collect visitor feedback easily.
- Review visitor feedback on your website.
- Ethical management of positive and poor reviews.
- Good reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are captured locally for the attention of business owner.
- All forms are fully responsive and display correctly on any computer, and smartphone device.
Your visitor feedback is centrally stored in the Feedback Management section. (Screenshot sourced from Power Online Reviews website)
Click on an entry to view user comments. (Source: Power Online Reviews website)
Administration Settings
- Forms are instantly created when plugin is activated.
- Review forms are fully editable.
- Main Review Form: Edit business image, default text title, default text, form background colour, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Select minimum “good” star rating level.
Edit your review form. (Screenshot: Power Online Reviews )
Useful Tips
This plugin was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main website pages.
Support
The plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a no-risk, thirty day, complete money-back guarantee.
Software Cost
- Single Edition – Install the plugin on 1 site that you own. Price = $9.75
- Multi-User – Can be installed on multiple of your own sites. Cost = $29.00.
- Developer License – Install the plugin on all sites that you own. Can be installed on any client site for payment or as part of a paid service. Can include for sale with site installation (transferring single user license). Cost = $37.00.
Note: Current pricing for the Power Online Reviews software depends on whether there are any promotions or limited-time specials being offered. When we last checked, the plugin retails for the prices shown above. This may not be the actual price set by the plugin seller when you visit the website and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Plugin Information
For a demo video of the plugin, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Companies are ignoring opportunities to create happier customers and increase their revenues because they are not managing their online reputations. Power Online Reviews offers a simple solution to manage customer reviews on your website.
For more information, check out the plugin here: Power Online Reviews – User Feedback Management Plugin For WordPress
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