Power Online Reviews – WordPress Reputation Management Plugin

Power Online Reviews is a client feedback monitoring plugin for WordPress. This plugin helps you manage your online reputation and helps prevent visitors posting bad reviews online about your business.

Power Online Reviews - Client Feedback Management Plugin For WordPress Users

Do you know what customers are saying about you online?

In this article, we look at a simple yet effective tool for WordPress users that can help to avoid the escalation of negative reviews about your business, products or services through effective user review management.

WordPress Plugin Review …

Power Online Reviews – Easy User Feedback Management For WordPress

Power Online Reviews - User Feedback Management Plugin For WordPress Users

Plugin Description

Power Online Reviews is a simple to install, easy-to-use WordPress plugin that can help you increase the number of positive reviews for your business, services and products, and give your business a significant boost.

Power Online Reviews - Customer Reviews Management Plugin For WordPress Users

According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.

Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are sent directly to the website back-end for attention by the business owner.

Power Online Reviews - WordPress Plugin For Managing User Reviews

This process helps to create more 3rd-party reviews that are positive and improves user satisfaction where the service has been less than stellar.

useful info

According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.

(Source: Yelp Official Blog)

How It Works

Upon installation and activation, Power Online Reviews automatically creates a review form for your site.

Power Online Reviews - WordPress Plugin For Managing User Reviews

Ask users to rate your products. (Product screenshot sourced from Power Online Reviews )

The form is uncomplicated for customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to provide a rating of your business.

What Happens When Users Submit Good Feedback?

Power Online Reviews - Easy Customer Feedback Management For WordPress

Visitors rate you with a simple 5-star rating system. (Product screenshot: plugin website)

When customers submit a positive rating (e.g. ”4” or “5”), they are then asked to share their review on one or more third-party review sites (you specify which third-party review sites to display) …

Power Online Reviews - Easy Customer Reviews Management For WordPress

Customers who give good feedback are asked to submit a review on a 3rd-party review site. (Image: plugin website)

Clicking on the icon or logo takes your users to the third-party review site where they can then leave their positive review of their experience …

Power Online Reviews - Client Feedback Management Plugin For WordPress Users

The plugin sends users who leave positive feedback to your 3rd-party review pages. (Image: Power Online Reviews website)

What Happens When Users Submit Negative Ratings?

Power Online Reviews - WordPress Plugin For Managing Customer Reviews

Negative ratings can have a serious impact on your business and need to be addressed immediately. (Image source: Power Online Reviews website)

When customers submit a poor rating (e.g. “1″), they are not sent to third-party review sites.

Instead, the comments are saved locally, allowing you to respond directly to all negative feedback and hopefully turn the situation around.

Power Online Reviews - WordPress Plugin For Managing Customer Reviews

The plugin captures poor feedback from customers on your site. (Product screenshot: Power Online Reviews )

Learn more about this plugin here: Power Online Reviews

Benefits

Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews from your web site:

Quick And Simple To Install And Use

Power Online Reviews is really easy to install. Simply upload it to your Plugin folder via your WP administrator area and activate.

Simple To Use

As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.

Damage Control

Negative feedback can seriously hurt your reputation. Good feedback can grow revenues.

If, for whatever reason, your service has fallen below par, you want to know about it a.s.a.p., so you can repair any damage before things get out of hand.

Additional benefits and advantages include:

  • Repair Existing Damage: If you have any existing negative reviews, you can begin to repair the damage by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing negative reviews from spreading.
  • Increase Targeting Of Client Reviews With Confidence: Once you create an effective ”gateway” to filter negative customer reviews and allow only positive comments about your products and services to get through, you can confidently begin to increase your campaigns and customer requests for feedback on your site.

Power Online Reviews Features

Power Online Reviews provides a number of features to WP users. Here are just a few:

Features For Business Users
  • Allows easy collection of customer feedback.
  • Centrally manage user feedback on your site.
  • Legitimate management of favorable and poor reviews.
  • Good reviewers are automatically prompted to post reviews on third-party review sites.
  • Poor reviews are ”quarantined” for the business owner’s attention.
  • All forms are fully responsive and display correctly on all computers, and smartphone devices.

Power Online Reviews - Easy Customer Reviews Management Plugin For WordPress

Your user feedback is stored centrally in the “Manage Feedbacks” screen. (Screenshot: plugin website)

Power Online Reviews - Easy Customer Reviews Management Plugin For WordPress

Click on an entry to view customer comments. (Product screenshot source: Power Online Reviews website)

Administration Features
  • Forms are automatically created when plugin is activated.
  • Review forms are fully customizable.
  • First Review Form: Edit business image, default text title, default text, form background colour, submit button background colour, submit button text color.
  • Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
  • Good Review Form – Add custom text to review form. Edit colour of submit button background and text
  • Bad Review Form – Add custom text to review form. Change color of submit button background and text
  • Choose minimum “good” rating level (e.g. ”4”).

Power Online Reviews - Easy User Reviews Management Plugin For WordPress

Edit your review form. (Source: Power Online Reviews website)

Plugin Tips

The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main site.

Power Online Reviews Plugin Support

This plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a risk-free, 30 day, full refund guarantee.

Plugin Price

  • Single – Can be installed on one of your own domains. Cost = $9.75
  • Multi-User – Can be installed on all as many of your own domains as you like. Price = $29.00.
  • Developer Licensing – Install the plugin on any site you own. Install the plugin on all client sites for payment or part of a paid service. Can include for sale with site installation (passing on single user license). Price = $37.00.

Note: The price of the product can vary, depending on whether there are any promotions or limited-time special offers. Presently, the software sells for the pricing shown above. This may not be the actual price set by the plugin author when you visit the product website and there may be additional upsells or one-time offers after you’ve purchased.

Check the plugin’s website for current pricing details:

Additional Information

For demo videos showing plugin usage, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.

The Bottom Line

Businesses are currently missing out on opportunities to create happier customers and grow their business because they are not managing their online reputations effectively. Power Online Reviews offers a simple, easy and affordable solution to begin managing your customer reviews.

For more information, check out the plugin here: Power Online Reviews – WordPress Plugin For Easy Client Feedback Management

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Originally published as Power Online Reviews – WordPress Reputation Management Plugin.