Do you have an effective system in place for managing your online reputation in the digital economy?
In this article, you will learn about a tool for WordPress users that can help to avoid the escalation of problem reviews about your business, products or services through effective user review management.
WordPress Plugin Review …
Power Online Reviews – Easy Client Reviews Management For WordPress
Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that allows any business to third-party review sites, and give your online reputation a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This ensures more positive 3rd-party reviews and happier customers where the service may have been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Official Yelp Blog)
Power Online Reviews – How It Works
The plugin automatically generates a review form for your site upon installation and activation.
Ask users to rate your products or services. (Product screenshot: plugin website)
The form is uncomplicated for your customers to fill in. Users enter their name and email address (phone number is optional). They are then asked to provide a rating of your products and services.
What Happens When Users Submit Positive Feedback?
Visitors rate you with a simple 5-star system. (Image: plugin website)
Users who submit a good rating (e.g. “4″) are asked to share their review on one or more 3rd-party review sites (you can specify which third-party review sites to display) …
Customers who give good feedback are invited to provide a review on a third-party review site. (Screenshot source: Power Online Reviews website)
Clicking on the icon or logo takes your customer to the 3rd-party review site where they can then leave a positive review …
The plugin sends customers who leave good feedback to your third-party review pages. (Screenshot: Power Online Reviews website)
Poor User Ratings
Negative feedback can have a serious impact on your business and need to be immediately addressed. (Image: Power Online Reviews website)
Customers who submit a negative rating (e.g. “1″) are not sent to third-party review sites.
Instead, the comments are saved locally, giving you the option to engage with the user and also minimize the possibility of customers venting or posting damaging comments on Facebook, social media sites, or other review sites.
The plugin stores negative comments from visitors on your site. (Screenshot sourced from Power Online Reviews )
Go here to learn more about this plugin: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Quick And Easy To Install And Implement
Power Online Reviews is really easy to install. Just upload a zip file containing the plugin to your Plugins folder via your administrator account and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Bad reviews can harm your business. Great feedback can increase revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can rectify the problem before things get out of hand.
Some additional benefits include the following:
- Repair Any Existing Damage: If you have any existing bad reviews, you can start to repair the damage ethically by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing bad reviews from continuing to grow.
- Increase Targeting Of User Reviews With Confidence: Once you create a ”net” to filter negative customer reviews and let through only positive comments about your business, you can confidently begin to increase your campaigns and email requests for feedback on your site.
Plugin Features
Power Online Reviews offers many features to WordPress users. Here are just some:
Features For Business Users
- Easy collection of user feedback.
- Visitor feedback is centrally managed on your site.
- Manage positive and negative reviews ethically and legitimately.
- Good reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and can be used on all computers, tablets, or smart devices.
All user feedback is stored centrally in the “Manage Feedbacks” area. (Source: Power Online Reviews website)
Click on a record to view customer comments. (Source: Power Online Reviews )
Plugin Admin Settings
- All forms are automatically created as soon as the plugin is activated.
- All review forms are completely customizable.
- First Review Form: Display business image. Add title/prompt and formatted text. Change form colour background and border, submit button colour and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change color of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Ratings Section – Select which rating number or above will be regarded as being a “good” review (e.g. ”4”). Everything below the level you set will be considered a “bad” review and held in your site, so visitors will not be asked to proceed to the 3rd-party review sites). Other editable features of this section include the submit button background colour, and submit button text color.
Your review form is completely editable. (Screenshot source: Power Online Reviews website)
Useful Tips
This plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main website navigation menus.
Power Online Reviews Plugin Support
The plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a no-risk, 30 day, 100% money-back guarantee.
Product Licensing Pricing
- Single – Can be installed on a single of your own domains. Cost = $9.75
- Multi-User – Install the plugin on all as many of your own sites as you want. Cost = $29.00.
- Developer – Install the plugin on all sites that you own. Can be installed on any client site for payment or as part of a paid service. Can be sold or flipped with site installation (transferring single user license). Cost = $37.00.
Please Note: The cost to purchase Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Presently, the plugin retails for the pricing shown above. This may not be the actual pricing set by the product seller when you visit the product website and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest pricing here:
Additional Info
For a demo video of the plugin, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Install The Plugin
Companies all over the world are currently missing out on opportunities to attract new customers and boost their revenues because they are still ignoring their online reputations. Power Online Reviews offers a simple, easy and affordable way to manage your customer reviews.
For complete details, check out the plugin here: Power Online Reviews – Easy User Feedback Management Plugin For WordPress
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