Do you know what visitors are saying about you online?
In this article, you will learn about a simple plugin for WordPress users that allows you to legally and ethically manage user feedback.
Introducing …
Power Online Reviews – WordPress Plugin For User Feedback Management
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that can help you get more positive reviews for your company, services and products, and give your online reputation a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to the website back-end for attention by the business owner.
This simple filtering process helps to generate more positive third-party reviews and improves customer satisfaction where the service has been less than stellar.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp)
How It Works
Upon installation and activation, Power Online Reviews automatically creates a review form on your site.
Ask customers to rate your business. (Product screenshot sourced from Power Online Reviews )
The form is very simple for customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to rate your product with a one-click rating feature and submit their response.
Good User Ratings
Users rate you with a simple 5-star system. (Source: plugin website)
Customers who submit positive feedback (e.g. “4″) are then asked to add a review to one or more 3rd-party review sites (you can specify which 3rd-party review sites to display) …
Visitors who give positive feedback are asked to provide a review on a 3rd-party review site. (Source: Power Online Reviews )
Clicking on the icon or logo takes your users to the third-party review site where they can then leave their positive review …
The plugin sends customers who leave positive feedback to your 3rd-party review pages. (Image: plugin website)
Poor User Ratings
Negative feedback can have a serious impact on your business if issues are not immediately addressed. (Source: Power Online Reviews )
When customers submit negative ratings, they are not sent to third-party review sites.
Instead, the customer reviews are saved to your site, allowing you to respond directly to all unhappy customers and hopefully turn them back into happy customers.
The plugin stores negative feedback from users on your site. (Screenshot: plugin website)
For more details go here: Power Online Reviews
Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews from your website:
Quick And Easy To Install And Configure
Power Online Reviews is really easy to install. Simply upload it to your Plugin folder via your admin user section and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative feedback can seriously harm your reputation. Good comment can grow revenues.
If, for whatever reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Additional benefits of the plugin include:
- Repair Existing Damage: If you have any existing bad reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews flowing to 3rd-party review sites and preventing negative reviews from continuing to spread.
- Increase Campaigns For Client Reviews With Confidence: Once you create an effective system to filter bad customer reviews and allow only positive comments about your business, products or services through, you can confidently increase your campaigns and requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews provides many features to site owners. Here are just some:
Features For Local Business Users
- Collect user feedback easily.
- Centrally manage visitor feedback on local business website.
- Manage good and bad reviews ethically and legitimately.
- Good reviewers are automatically prompted to review at third-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and can be used on any computer, tablet, or mobile device.
Your customer feedback is stored centrally in the “Manage Feedbacks” area. (Screenshot: Power Online Reviews )
Click on an item to view user comments. (Product screenshot: plugin website)
Admin Settings
- All forms are instantly generated when plugin is activated.
- All review forms are fully editable.
- First Review Form: Display image of business. Add title/prompt and default text. Change form colour background and border, submit button colour and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Choose minimum ”positive” feedback level.
Your review form is completely editable. (Product screenshot: plugin website)
Useful Tips
Power Online Reviews was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main website.
Power Online Reviews Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a risk-free, 30 day, complete refund guarantee.
Software Price
- Single Site License – Can be installed on one of your own sites. Price = $9.75
- Multi-User – Install the plugin on all as many of your own sites as you like. Cost = $29.00.
- Developer License Edition – Install the plugin on all sites that you own. Install the plugin on any client site as part of a paid service. Can be included for sale with site installation (transferring single user license). Price = $37.00.
Please Note: The price of the Power Online Reviews software can vary, depending on whether there are any promotions or limited-time special offers. Currently, the plugin retails for the pricing shown above. This may not be the actual price set by the product seller when you visit the site and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Info
For a demo video of the plugin in action, including installation instructions and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Download The Plugin
Businesses all around the world are missing out on opportunities to attract new customers and boost their revenues because they ignore their online reputations. Power Online Reviews offers a simple way to manage your customer feedback.
For more information, visit the plugin website here: Power Online Reviews – WordPress Plugin For Easy User Feedback Management
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