Online reputation management is important in the web economy.
In this article, you will learn about a simple WordPress plugin that can help you avoid the escalation of problem reviews about your business through effective user review management.
WordPress Plugin Review …
Power Online Reviews – User Reviews Management Plugin For WordPress Users
Plugin Description
Power Online Reviews is a simple and easy-to-use plugin for WordPress users that fast, simple and easy way to generate masses of positive reviews on third-party review sites like Yelp, TripAdvisor, etc, and give your business a boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are captured directly to your business website back-end for attention by the business owner.
This simple process helps to create more 3rd-party reviews that are positive and happier customers where the service may have fallen down.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
How It Works
The plugin automatically creates a review form for your site upon installation and activation.
Ask visitors to rate you. (Image source: Power Online Reviews )
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to rate your service or product using a 5-star rating feature and submit their feedback.
What Happens When Customers Submit Positive Ratings?
Users rate your services using a simple 5-star rating system. (Screenshot sourced from Power Online Reviews )
Customers who leave a good rating are asked to share their review on one or more third-party review sites …
Customers who give positive ratings are invited to write a review on a 3rd-party review site. (Source: Power Online Reviews website)
Clicking on the icon or logo takes your customers to the third-party review site where they can then leave a positive review …
The plugin sends visitors who leave good ratings to your third-party review pages. (Image: plugin website)
What Happens When Users Leave Poor Ratings?
Poor feedback can have a serious impact on your business if issues are not addressed immediately. (Source: Power Online Reviews website)
Customers who leave bad feedback are not sent to third-party review sites.
Instead, the review is saved on your website, allowing you to respond directly to all dissatisfied users and hopefully turn them back into a happy user.
The plugin stores poor comments from users on your site. (Product screenshot: plugin website)
Learn more here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Ready To Go To Work In Minutes
Power Online Reviews is very easy to install. Simply upload it to your Plugins folder via your admin user account and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Bad reviews can seriously damage your business. Good feedback can explode revenues.
If, for whatever reason, your service has fallen below par, you want to know about it as soon as possible, so you can fix any problems before things get worse.
Some additional benefits and advantages include:
- Repair Existing Damage: If you have any existing poor reviews, you can start repairing the damage legally and ethically by increasing the number of positive reviews being made to third-party review sites and not allowing negative reviews from growing.
- Increase Campaigns For User Reviews With Confidence: Once you create an effective ”net” that filters poor customer feedback and promotes only positive content about your products and services, you can confidently increase your campaigns and customer requests for feedback about your business on your site.
Features
Power Online Reviews offers many unique features to site owners. Here are just some of these:
Features For Business Users
- Collect customer feedback easily.
- User feedback is centrally managed on local business website.
- Ethical and legitimate management of positive and negative reviews.
- Positive reviewers are automatically prompted to submit review to third-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and can be used on all computers, tablets, and mobile devices.
Your customer feedback is stored centrally in the Feedback Management section. (Product screenshot: Power Online Reviews )
Click on a record to view customer comments. (Source: Power Online Reviews )
Plugin Administration Settings
- Forms are automatically created as soon as the plugin is activated.
- All review forms are completely customizable.
- First Review Form: Display business image. Customize title/prompt and default formatted text. Edit form color background and border, submit button colour and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Ratings Section – Select which rating number or higher will be regarded as being a “good” review (e.g. “3″). Everything below this number will be considered a “bad” review and held ”Manage Feedbacks” screen, so visitors will not be invited to proceed to the third-party review sites). Other editable features in this section include the submit button background color, and submit button text colour.
Edit your review form. (Product screenshot: Power Online Reviews )
Plugin Tips
Power Online Reviews was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main website.
Plugin Support
The plugin was developed and is supported by Tony Marriott, an experienced software developer, and comes with a risk-free, 30 day, 100% refund guarantee.
Plugin Pricing
- Single Site Licensing – Install the plugin on a single of your own domains. Price = $9.75
- Multi-User License Edition – Can be installed on multiple domains that you own. Cost = $29.00.
- Developer Licensing – Install the plugin on any site you own. Can be installed on all client sites for payment or as part of a paid service. Can be sold with site installation (transferring single user license). Cost = $37.00.
Please Note: Price details for Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Presently, the plugin retails for the amounts shown above. This may not be the actual price charged by the product author when you visit the plugin site and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for the current pricing:
Additional Plugin Information
For a demo video showing plugin usage, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Our Recommendation
Many businesses all over the world are currently ignoring opportunities to attract new customers and retain existing ones because they are not effectively managing their online reputations. Power Online Reviews offers a simple and inexpensive way to manage user reviews on your website.
For full details, check out the plugin here: Power Online Reviews – WordPress Plugin For Easy User Reviews Management
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