Online reputation management is a vital aspect of doing business online.
In this article, you will learn about a simple yet effective plugin for WordPress users that can help to avoid the escalation of problem reviews about your business, products or services through effective user review management.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Easy Customer Feedback Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that can help you increase the number of positive reviews for your business, services and products, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews encourages positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are held back on the website for immediate attention by the business owner.
This simple screening process ensures more 3rd-party reviews that are positive and improves user satisfaction where the service has been below par.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp)
Power Online Reviews – How It Works
Power Online Reviews automatically generates a review form for your site upon installation and activation.
Ask visitors to rate your services or products. (Image source: Power Online Reviews )
The form is very simple for visitors and customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate your products or services with a one-click rating feature and submit their feedback.
Positive User Ratings
Customers rate you using a simple 5-star system. (Screenshot: Power Online Reviews )
When users leave a positive rating, they are invited to add a review to one or more third-party review sites (you specify which third-party review sites to display) …
Visitors who give positive feedback are asked to leave a review on a 3rd-party review site. (Screenshot: Power Online Reviews )
Clicking on the icon or logo takes your visitor to the 3rd-party review site where they can then leave their positive review of their experience with your company, services and products …
The plugin sends customers who leave good feedback to your 3rd-party review pages. (Product screenshot: plugin website)
Poor Customer Rating
Poor ratings can have a serious impact on your business if issues are not addressed immediately. (Product screenshot: Power Online Reviews website)
When users submit a poor rating (e.g. ”1”, “2”, even “3”), they are not sent to 3rd-party review sites.
Instead, the customer review is saved locally, allowing you to respond directly to any unhappy customers giving you a bad name in public.
The plugin captures negative comments from users on your site. (Product screenshot sourced from Power Online Reviews )
More info: Power Online Reviews
Plugin Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Ready To Use In Minutes
Power Online Reviews installs like every WP plugin. Simply upload the plugin file to your Plugin folder via your WP admin user area and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Negative feedback can seriously harm your business. Good reviews can increase revenues.
If, for whatever reason, your service has fallen short, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Additional benefits of using the plugin include the following:
- Repair Any Existing Damage: If you have any existing poor reviews, you can start repairing the damage legally and ethically by increasing the number of positive reviews being made to 3rd-party review sites and not allowing harmful reviews from growing.
- Increase Campaigns For Customer Reviews With Confidence: Once you create an effective ”net” to filter bad visitor reviews and promote positive comments about your business, products or services, you can confidently begin to increase your campaigns and email requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers many unique features to WP users. Here are just some:
User Features
- Easy collection of user feedback.
- User feedback is centrally managed on your site.
- Legitimate management of good and negative reviews.
- Good reviewers are automatically prompted to review at third-party review sites.
- Poor reviews are captured locally for the attention of local business.
- All forms are fully responsive and can be used on any computer or tablet screen, or mobile device.
Your visitor feedback is centrally stored in the Feedback Management screen. (Screenshot source: plugin website)
Click on an entry to view visitor feedback. (Screenshot: Power Online Reviews website)
Administration Settings
- All forms are instantly created as soon as the plugin is activated.
- Completely editable review forms.
- First Review Form: Add image of business. Add title/prompt and default formatted text. Edit form color background and border, submit button colour and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Choose minimum ”positive” star rating level.
Your review form is fully editable. (Product screenshot source: Power Online Reviews website)
Plugin Tips
Power Online Reviews was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main site pages.
Plugin Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, 30 day, 100% refund guarantee.
Software Price
- Single Edition – Install the plugin on 1 domain that you own. Price = $9.75
- Multi-User License Edition – Install the plugin on all sites that you own. Price = $29.00.
- Developer License – Can be installed on any site you own. Can be installed on all client sites for payment or as part of a paid service. Can include for sale with site installation (transferring single user license). Price = $37.00.
Note: The price of the Power Online Reviews software depends on whether there are any promotions or limited-time special offers. Currently, the product is being retailed for the amounts shown above. This may not be the actual pricing set by the plugin developer when you visit the site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the latest pricing details here:
Additional Information
For a demo video showing how the plugin works, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
What We Recommend
Many businesses around the world are missing out on opportunities to create happier customers and boost their revenues because they are not managing their online reputations. Power Online Reviews offers a simple way to begin managing user feedback on your website.
For more details, visit the plugin website here: Power Online Reviews – WordPress Plugin For Managing User Feedback
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