Power Online Reviews – WordPress Reputation Management Plugin

Power Online Reviews is a client feedback monitoring plugin for WordPress. This plugin helps you manage your online reputation and helps prevent visitors posting bad reviews online about your business.

Power Online Reviews - Client Feedback Management Plugin For WordPress

Are you effectively ignoring your online reputation?

In this article, we look at a simple WordPress plugin that allows you to legally and ethically manage your customer reviews.

WordPress Plugin: Editor’s Pick …

Power Online Reviews – WordPress Plugin For Managing User Feedback

Power Online Reviews - WordPress Plugin For Easy Management Of Client Feedback

Plugin Description

Power Online Reviews is a simple and easy-to-use plugin for WordPress users that fast, easy and simple way to generate a lot more positive reviews on third-party review sites like Yelp, Yell.com, etc, and give your online reputation a boost.

Power Online Reviews - Easy User Feedback Management Plugin For WordPress

According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.

Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are captured on the website for immediate attention by the business owner.

Power Online Reviews - Client Reviews Management Plugin For WordPress Users

This process can help to ensure the submission of more positive third-party reviews and improves customer satisfaction where the service may have been less than stellar.

information

According to a study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.

(Source: Yelp)

How The Plugin Works

Upon installation and activation, the plugin automatically creates a review form on your site.

Power Online Reviews - Client Reviews Management Plugin For WordPress

Ask customers to rate you. (Product screenshot source: Power Online Reviews website)

The form is very simple for your customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to provide a rating of your products or services.

What Happens When Customers Submit Good Ratings?

Power Online Reviews - Customer Reviews Management Plugin For WordPress

Users rate you with a simple 5-star rating system. (Image: Power Online Reviews website)

When customers submit good feedback (e.g. ”4” or “5”), they are asked to add a review to one or more third-party review sites …

Power Online Reviews - Client Feedback Management Plugin For WordPress Users

Visitors who give positive feedback are invited to leave a review on a third-party review site. (Screenshot: Power Online Reviews )

Clicking on the icon or logo takes your visitor to the third-party review site where they can then leave their positive review of your company, services or products …

Power Online Reviews - Easy Customer Feedback Management Plugin For WordPress

The plugin sends users who leave good ratings to your 3rd-party review pages. (Source: Power Online Reviews )

What Happens When Users Submit Poor Feedback?

Power Online Reviews - Customer Reviews Management Plugin For WordPress

Poor ratings can have a serious impact on your business and need to be immediately addressed. (Image: plugin website)

Customers who submit a negative rating are not sent to 3rd-party review sites.

Instead, the comments are saved locally, allowing you to respond directly to all dissatisfaction giving you a bad name in public.

Power Online Reviews - Customer Feedback Management Plugin For WordPress Users

The plugin stores negative feedback from customers on your site. (Screenshot: plugin website)

For more details, visit the plugin site here: Power Online Reviews

Benefits

Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your website:

Fast Installation

Power Online Reviews installs just like any plugin. Just upload it to your Plugins folder via your WordPress admin user area and activate.

Very Simple To Use

As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.

Help Avoid Bad Reviews

Negative comments can hurt your reputation. Good reviews can grow revenues.

If, for whatever reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can rectify the situation before things get out of hand.

Additional benefits and advantages include the following:

  • Repair Existing Damage: If you have any existing poor reviews, you can start to repair the damage by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing harmful reviews from growing.
  • Increase Targeting Of Client Reviews With Confidence: Once you create an effective system to filter negative visitor feedback and allow only positive content about your business, products and services to get through, you can confidently begin to increase your campaigns and client requests for feedback about your business on your site.

Plugin Features

Power Online Reviews offers many features to WP users. Here are just a few:

Features For Local Business Users
  • Easy collection of user feedback.
  • Visitor feedback is centrally managed on local business website.
  • Ethical management of positive and negative reviews.
  • Positive reviewers are automatically prompted to post a review on 3rd-party review sites.
  • Poor reviews are ”quarantined” for the business owner’s attention.
  • Forms are fully responsive and display correctly on all computers or tablet screens, and portable devices.

Power Online Reviews - WordPress Plugin For User Feedback Management

Your user feedback is centrally stored in the Feedback Management area. (Source: plugin website)

Power Online Reviews - Customer Reviews Management Plugin For WordPress

Click on an entry to view user comments. (Screenshot source: Power Online Reviews )

Plugin Admin Features
  • Forms are automatically created when plugin is activated.
  • Completely editable review forms.
  • First Review Form: Add business image. Add title/prompt and text. Edit form colour background and border, colour of submit button and text.
  • Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
  • Good Review Form – Add custom text to review form. Change color of submit button background and text
  • Bad Review Form – Add custom text to review form. Change colour of submit button background and text
  • Choose minimum “good” star rating option (e.g. ”4”).

Power Online Reviews - Easy Customer Feedback Management Plugin For WordPress

Edit your review form. (Source: plugin website)

Useful Tips

The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main website.

Power Online Reviews Support

The plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a no-risk, 30 day, complete money-back guarantee.

Software Pricing

  • Single – Install the plugin on 1 of your own sites. Cost = $9.75
  • Multi-User License Edition – Can be installed on multiple of your own sites. Cost = $29.00.
  • Developer Edition – Install the plugin on any site you own. Install the plugin on any client site for payment or as part of a paid service. Can be sold with site installation (passing on single user license). Price = $37.00.

Please Note: Price details for the product can vary, depending on whether there are any promotions or limited-time special offers. The above reflects the price when this review was published. This may or may not be the actual pricing charged by the software author when you visit the site and you may be shown additional upsells or one-time offers after purchasing.

Check the plugin’s website for current pricing details:

Additional Plugin Info

For a demo video of the plugin, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.

Our Recommendation

Businesses are ignoring opportunities to create happier customers and grow their business because they are still ignoring their online reputations. Power Online Reviews offers a simple solution to begin managing your customer feedback.

For more details, visit the plugin website: Power Online Reviews – WordPress Plugin For Easy Customer Feedback Management

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Originally published as Power Online Reviews – WordPress Reputation Management Plugin.