Online reputation management is becoming more important in the online economy.
In this article, you will learn about a simple plugin for WordPress users that lets you legally and ethically manage your customer feedback.
Our WordPress Plugin Choice For Users …
Power Online Reviews – WordPress Plugin For Easy Management Of User Reviews
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that 3rd-party review sites, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews encourages positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to your business website back-end for attention by the business owner.
This simple process can help to ensure the submission of more third-party reviews that are positive and improves user satisfaction where the service may have been below par.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Yelp Blog)
How It Works
Upon installation and activation, the plugin automatically creates a review form for your site.
Ask visitors to rate your services. (Image: Power Online Reviews website)
The form is very simple for your customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to provide a rating of your products and services.
Good User Ratings
Users rate your products or services using a simple 5-star rating system. (Screenshot sourced from Power Online Reviews website)
When users submit a good rating (e.g. ”5″), they are then invited to add a review to one or more 3rd-party review sites (you can specify which third-party review sites to display) …
Visitors who give positive ratings are asked to submit a review on a 3rd-party review site. (Screenshot source: Power Online Reviews )
Clicking on the icon or logo takes your visitor to the 3rd-party review site where they can then leave a positive review of their experience …
The plugin sends customers who leave positive feedback to your third-party review pages. (Source: plugin website)
Bad User Rating
Negative feedback can have a serious impact on your business if issues are not addressed immediately. (Product screenshot source: plugin website)
When customers submit poor ratings, they are not sent to 3rd-party review sites.
Instead, the review is saved locally, allowing you to respond directly to any dissatisfaction and hopefully turn them back into a happy user.
The plugin stores negative comments from customers on your site. (Screenshot sourced from Power Online Reviews website)
Go here to learn more about the plugin: Power Online Reviews
Plugin Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews from your site:
Fast And Simple To Install And Use
Power Online Reviews installs like every WordPress plugin. Just upload a zip folder that contains the plugin to your Plugins folder via your dashboard and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Help Prevent Poor Reviews From Spreading
Bad reviews can seriously harm your reputation. Good feedback can grow revenues.
If, for any reason, your service has fallen short, you want to know about it a.s.a.p., so you can fix any problems before things get worse.
Additional benefits include the following:
- Repair Existing Damage: If you have any existing negative reviews, you can start to repair the damage ethically by increasing the number of positive reviews being made to third-party review sites and preventing harmful reviews from spreading.
- Increase Campaigns For Client Reviews With Confidence: Once you create an effective system that filters bad customer reviews and allows only positive comments about your products or services through, you can confidently begin to increase your campaigns and customer requests for feedback on your site.
Features
Power Online Reviews offers many unique features to website owners. Here are just a few of these:
Features For Business Users
- Easy collection of user feedback.
- Customer feedback is centrally managed on local business website.
- Manage favorable and negative reviews ethically and legitimately.
- Good reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Negative reviews are ”quarantined” for the attention of business owner.
- Forms are fully responsive and display correctly on all computers or tablet screens, and smart devices.
Your customer feedback is stored centrally in the “Manage Feedbacks” screen. (Product screenshot sourced from plugin website)
Click on a record to view user feedback. (Screenshot above sourced from plugin website)
Admin Features
- All forms are automatically generated as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Display business image. Customize title/prompt and text. Edit form colour background and border, colour of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Select minimum “good” rating level.
Your review form is completely editable. (Product screenshot: plugin website)
Plugin Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main website pages.
Plugin Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a no-risk, thirty day, 100% refund guarantee.
Plugin Cost
- Single Edition – Install the plugin on 1 of your own sites. Cost = $9.75
- Multi-User Licensing – Install the plugin on multiple of your own domains. Price = $29.00.
- Developer License Edition – Can be installed on all sites that you own. Can be installed on any client site for payment or part of a paid service. Can be flipped with site installation (transferring single user license). Cost = $37.00.
Please Note: Price details for this product depends on whether there are any promotions or limited-time specials being offered. Currently, the software retails for the prices shown above. This may not be the actual pricing charged by the software author when you visit the plugin website and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for current pricing details:
Additional Information
For ”how-to” videos of the plugin in action, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Companies everywhere are ignoring opportunities to attract new customers and retain existing ones because they are not monitoring their online reputations. Power Online Reviews offers a simple solution to begin managing your online reputation.
For complete details, visit the plugin website here: Power Online Reviews – Client Feedback Management Plugin For WordPress
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