Do you have a strategy to manage your online reputation in the online economy?
In this article, you will learn about a simple yet effective WordPress plugin that allows you to legally and ethically manage customer feedback.
WordPress Plugin: Editor’s Pick …
Power Online Reviews – WordPress Plugin For User Reviews Management
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that lets you legally and ethically manage your customer reviews, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This simple process can help you generate more positive third-party reviews and improves user experience where the service may have been less than stellar.
According to a recent study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically creates a review form on your site.
Ask customers to rate you. (Image: Power Online Reviews )
The form is uncomplicated for visitors and customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to rate your products or services with a 5-star rating feature and submit their feedback.
What Happens When Users Leave Good Feedback?
Customers rate your services or products using a simple 5-star rating system. (Source: Power Online Reviews website)
When users submit positive ratings, they are then invited to share their review on one or more 3rd-party review sites …
Visitors who leave positive ratings are asked to provide a review on a third-party review site. (Product screenshot source: plugin website)
Clicking on the icon or logo takes your visitor to the 3rd-party review site where they can then leave a positive review …
The plugin sends visitors who leave positive feedback to your third-party review pages. (Screenshot: Power Online Reviews website)
What Happens When Customers Leave Poor Ratings?
Negative feedback can have a serious impact on your business if issues are not immediately addressed. (Screenshot above sourced from Power Online Reviews website)
Customers who submit poor feedback are not sent to 3rd-party review sites.
Instead, the reviews are saved on your website, allowing you to respond directly to all dissatisfied users and hopefully turn the situation around.
The plugin captures negative comments from visitors on your site. (Screenshot: Power Online Reviews )
More info: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your website:
Ready To Start Using In Minutes
Power Online Reviews installs like any regular WordPress plugin. Just upload the plugin file to your Plugin folder via your WordPress administrator section and activate.
Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Bad reviews can seriously ruin your reputation. Good comment can grow revenues.
If, for whatever reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can repair any damage before things get out of hand.
Additional benefits of using the plugin include:
- Repair Any Existing Damage: If you have any existing poor reviews, you can start to repair the damage legally and ethically by increasing the number of positive reviews flowing to third-party review sites and not allowing harmful reviews from spreading.
- Increase Targeting Of User Reviews With Confidence: Once you put an effective system in place that filters negative visitor feedback and allows only positive content about your business, products or services through, you can confidently begin to increase your campaigns and user requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews provides many features to WP users. Here are just a few of these:
User Features
- Allows easy collection of visitor feedback.
- Central management of visitor feedback on local business website.
- Ethical management of favorable and negative reviews.
- Positive reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- Forms are fully responsive and display correctly on all computers or tablet screens, and mobile devices.
All customer feedback is stored centrally in the “Manage Feedbacks” section. (Screenshot sourced from plugin website)
Click on an entry to view visitor comments. (Image source: plugin website)
Plugin Administration Settings
- Forms are instantly generated as soon as you activate the plugin.
- Review forms are fully editable.
- Main Review Form: Display image of business. Display title/prompt and formatted text. Edit form colour background and border, submit button color and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Select minimum ”positive” star rating level (e.g. “3″).
Your review form is completely editable. (Source: plugin website)
Useful Tips
Power Online Reviews was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main website.
Power Online Reviews Support
This plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, 30 day, 100% money-back guarantee.
Product Price
- Single – Install the plugin on 1 domain that you own. Cost = $9.75
- Multi-User Licensing – Install the plugin on all as many of your own domains as you like. Price = $29.00.
- Developer Edition – Can be installed on all sites that you own. Install the plugin on all client sites for payment or part of a paid service. Can sell with site installation (transferring single user license). Price = $37.00.
Please Note: Pricing details of the Power Online Reviews product depends on whether there are any promotions or limited-time special offers. The above reflects the pricing when this article was written. This may or may not be the actual pricing charged by the product seller when you visit the plugin site and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Plugin Info
For demo videos of the plugin in action, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
In Conclusion
Companies are ignoring opportunities to attract new customers and grow their business because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple way to begin managing customer feedback on your site.
For full details, check out the plugin here: Power Online Reviews – WordPress Plugin For Easy Management Of Client Reviews
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