Managing online reputation should not be avoided if you want your business to grow in the online economy.
In this article, you will learn about a plugin for WordPress users that allows you to legally and ethically manage your customer feedback.
Presenting …
Power Online Reviews – WordPress Plugin For Managing User Reviews
Plugin Description
Power Online Reviews is a simple to install, easy-to-use plugin for WordPress users that fast, simple and easy way to help you generate a lot more positive reviews on 3rd-party review sites like Yelp, Yell.com, etc, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews encourages positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are captured on the website for immediate attention by the business owner.
This can help to ensure the submission of more third-party reviews that are positive and happier customers where the service has fallen down.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Yelp.com)
How It Works
Upon installation and activation, Power Online Reviews automatically generates a review form for your site.
Ask users to rate your products or services. (Product screenshot sourced from Power Online Reviews )
The form is uncomplicated for customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to rate your service or product using a one-click rating feature and submit their response.
Positive Customer Rating
Users rate your business with a simple 5-star rating system. (Product screenshot: Power Online Reviews )
When users submit good ratings (e.g. “4″), they are then asked to share their review on one or more 3rd-party review sites …
Visitors who give positive feedback are invited to leave a review on a third-party review site. (Screenshot above sourced from Power Online Reviews website)
Clicking on the icon or logo takes your visitors to the 3rd-party review site where they can then leave a positive review of their experience …
The plugin sends customers who leave good ratings to your third-party review pages. (Product screenshot: Power Online Reviews website)
Poor User Ratings
Poor ratings can have a serious impact on your business and need to be addressed immediately. (Image: Power Online Reviews )
Users who submit bad ratings are not sent to 3rd-party review sites.
Instead, the review is saved to your admin backend, allowing you to respond directly to any negative feedback and hopefully turn the situation around.
The plugin stores poor feedback from customers on your site. (Product screenshot: plugin website)
Learn more here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews from your site:
Be Up And Running In No Time
Power Online Reviews installs just like every WordPress plugin. Just upload a zip folder that contains the plugin files to your Plugin folder via your WP dashboard and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Poor reviews can damage your reputation. Good comment can boost revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get worse.
Some additional benefits and advantages include the following:
- Repair Any Existing Damage: If you have any existing poor reviews, you can start to repair the damage legally and ethically by increasing the number of positive reviews being made to third-party review sites and not allowing harmful reviews from spreading.
- Increase Campaigns For Customer Reviews With Confidence: Once you have a ”net” in place to filter negative visitor feedback and let through only positive comments about your products or services, you can confidently increase your campaigns and email requests for feedback on your site.
Plugin Features
Power Online Reviews offers many features to WordPress users. Here are just a few:
Features For Business Users
- Collect user feedback easily.
- Centrally manage user feedback on local business website.
- Ethical management of positive and bad reviews.
- Good reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Negative reviews are ”quarantined” for the attention of local business.
- Forms are fully responsive and can be used on any computer, and mobile device.
Your visitor feedback is centrally stored in the “Manage Feedbacks” screen. (Screenshot sourced from Power Online Reviews )
Click on an entry to view user feedback. (Image: Power Online Reviews website)
Plugin Administration Features
- Forms are instantly created as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Edit business image, default text title, default text, form background color, submit button background color, submit button text color.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change color of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Select minimum “good” star rating level (e.g. “3″).
Your review form is completely editable. (Source: Power Online Reviews )
Useful Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main site.
Power Online Reviews Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a risk-free, 30 day, complete refund guarantee.
Software Pricing
- Single – Install the plugin on 1 site that you own. Price = $9.75
- Multi-User – Install the plugin on all as many of your own domains as you want. Price = $29.00.
- Developer – Install the plugin on any site you own. Can be installed on all client sites for payment or as part of a paid service. Can sell with site installation (transferring single user license). Price = $37.00.
Please Note: Price details for Power Online Reviews can vary, depending on whether there are any promotions or limited-time specials being offered. When we last checked, the software sells for the pricing shown above. This may not be the actual price charged by the product developer when you visit the site and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for the latest price:
Additional Info
For a demo video showing plugin usage, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Our Recommendation
Businesses everywhere are currently ignoring opportunities to attract new customers and grow their business because they are not effectively monitoring their online reputations. Power Online Reviews offers a simple, easy and affordable way to manage your customer feedback.
For more information, visit the plugin website: Power Online Reviews – WordPress Plugin For Managing Customer Reviews
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