How good is your reputation online?
In this article, you will learn about a simple yet effective WordPress plugin that can help to avoid the escalation of problem reviews about your services through effective user review management.
Introducing …
Power Online Reviews – WordPress Plugin For Managing Client Feedback
Plugin Description
Power Online Reviews is a simple to install WordPress plugin that can help you generate hundreds, if not thousands, of positive reviews for your business, services or products, and give your business a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are captured on the website for attention by the business owner.
This simple process helps to generate more third-party reviews that are positive and happier customers where the service may have been below par.
According to a recent study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, the plugin automatically generates a review form for your site.
Ask customers to rate your services or products. (Screenshot: plugin website)
The form is uncomplicated for visitors and customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to provide a rating of your products and services.
Good Customer Rating
Customers rate your business with a simple 5-star system. (Screenshot source: Power Online Reviews )
Customers who leave good ratings are asked to share their review on one or more third-party review sites …
Visitors who leave positive feedback are invited to submit a review on a 3rd-party review site. (Screenshot: plugin website)
Clicking on the icon or logo takes your user to the third-party review site where they can then leave their positive review …
The plugin sends visitors who leave good ratings to your third-party review pages. (Image: Power Online Reviews website)
What Happens When Users Submit Negative Feedback?
Negative ratings can have a serious impact on your business if issues are not addressed immediately. (Image: plugin website)
Customers who leave a poor rating (e.g. ”2″) are not sent to third-party review sites.
Instead, the review is saved locally, allowing you to respond directly to all negative feedback giving you a bad name in public.
The plugin stores poor comments from users on your site. (Screenshot: Power Online Reviews )
To learn more about the plugin go here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews from your site:
Ready To Use In No Time
Power Online Reviews is quite easy to install. Just upload a zip folder containing the plugin files to your Plugin folder via your dashboard and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Bad reviews can seriously harm your business. Good reviews can increase revenues.
If, for whatever reason, your service has fallen short, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Some additional benefits of using the plugin include:
- Repair Any Existing Damage: If you have any existing poor reviews, you can begin repairing the damage ethically by increasing the number of positive reviews flowing to 3rd-party review sites and preventing harmful reviews from growing.
- Increase Targeting Of User Reviews With Confidence: Once you have an effective system in place to filter poor customer reviews and promote positive comments about your products and services, you can confidently increase your campaigns and client requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews offers a number of great features to WP users. Here are just some:
User Features
- Collect user feedback easily.
- Central management of visitor feedback on local business website.
- Legitimate management of positive and poor reviews.
- Good reviewers are automatically prompted to post reviews on third-party review sites.
- Poor reviews are ”quarantined” for the attention of business owner.
- Forms are fully responsive and can be used on any computer or tablet screen, and smartphone device.
Your user feedback is centrally stored in the “Manage Feedbacks” area. (Screenshot: Power Online Reviews )
Click on an entry to view user feedback. (Product screenshot: Power Online Reviews )
Plugin Admin Features
- All forms are instantly generated when plugin is activated.
- Completely editable review forms.
- Main Review Form: Edit business image, default text title, default text, form background colour, submit button background color, submit button text color.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Choose minimum ”positive” rating option.
Edit your review form. (Source: plugin website)
Plugin Tips
Power Online Reviews was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main website.
Power Online Reviews Plugin Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and is sold with a no-risk, 30 day, 100% refund guarantee.
Product License Cost
- Single License Edition – Can be installed on 1 site that you own. Cost = $9.75
- Multi-User – Can be installed on multiple of your own sites. Price = $29.00.
- Developer License Edition – Can be installed on any site you own. Install the plugin on all client sites for payment or part of a paid service. Can include for sale with site installation (transferring single user license). Cost = $37.00.
Note: Pricing for Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Currently, the plugin is being retailed for the amounts shown above. This may or may not be the actual pricing set by the plugin author when you visit the plugin website and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Info
For a demo video of the plugin, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Many businesses all over the world are ignoring opportunities to create happier customers and grow their business because they are not monitoring their online reputations. This plugin offers a simple, easy and inexpensive solution to manage customer reviews on your site.
To learn more, check out the plugin here: Power Online Reviews – WordPress Plugin For Customer Feedback Management
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