Do you know what people are saying about you online?
In this article, we show you a simple yet effective tool for WordPress users that can help to avoid the escalation of problem reviews about your products through effective customer review management.
Presenting …
Power Online Reviews – Easy Client Feedback Management For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use tool for WordPress users that allows any business to third-party review sites, and give your business a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are held back on the website for attention by the business owner.
This process helps to generate more third-party reviews that are positive and happier customers where the service has fallen down.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Yelp Official Blog)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically creates a review form for your site.
Ask visitors to rate you. (Image: Power Online Reviews )
The form is uncomplicated for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to provide a rating of your products or services.
Positive Customer Ratings
Visitors rate your products or services with a simple 5-star rating system. (Image: Power Online Reviews website)
When customers submit positive ratings (e.g. “4″), they are then invited to share their review on one or more third-party review sites (you can specify which third-party review sites to display) …
Visitors who leave good feedback are invited to submit a review on a 3rd-party review site. (Product screenshot source: plugin website)
Clicking on the icon or logo takes your customers to the third-party review site where they can then leave a positive review …
The plugin sends users who leave positive ratings to your third-party review pages. (Screenshot: Power Online Reviews )
Bad User Ratings
Negative ratings can have a serious impact on your business if issues are not immediately addressed. (Screenshot above sourced from plugin website)
When users submit poor feedback (e.g. “1″), they are not sent to 3rd-party review sites.
Instead, the user review is saved to your admin area, allowing you to respond directly to all unhappy customers giving you a bad name in public.
The plugin stores negative feedback from customers on your site. (Screenshot source: plugin website)
For more details, visit the plugin site here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your site:
Quick And Easy To Install And Configure
Power Online Reviews is really easy to install. Just upload it to your Plugin folder via your admin user area and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevent Negative Reviews
Negative comments can seriously harm your business. Great feedback can boost revenues.
If, for whatever reason, your service has fallen below par, you want to know about it a.s.a.p., so you can fix any problems before things get worse.
Additional benefits and advantages include:
- Repair Any Existing Damage: If you have any existing bad reviews, you can begin repairing the damage by increasing the number of positive reviews being made to 3rd-party review sites and preventing bad reviews from spreading.
- Increase Targeting Of Customer Reviews With Confidence: Once you have an effective ”net” in place for filtering negative visitor reviews and promoting positive content about your business, you can confidently begin increasing your campaigns and customer requests for feedback about your business on your site.
Plugin Features
Power Online Reviews provides a number of features to website owners. Here are just a few of these:
User Features
- Collect user feedback easily.
- Central management of visitor feedback on local business website.
- Ethical management of good and poor reviews.
- Positive reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and display correctly on any computer or tablet screen, or smartphone device.
All user feedback is stored centrally in the Feedback Management screen. (Image source: Power Online Reviews )
Click on a record to view user feedback. (Screenshot above sourced from plugin website)
Plugin Administration Settings
- All forms are instantly generated as soon as you activate the plugin.
- Review forms are completely customizable.
- Main Review Form: Add image of business. Display title/prompt and default text. Edit form color background and border, submit button color and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Ratings Section – Choose which rating option or above constitutes a “good” review (e.g. “3″). Everything below this number will be categorized as a “bad” review and captured feedback management area, so visitors will not be asked to proceed to the third-party review sites). Other customizable features in this section include the submit button background colour, and submit button text colour.
Your review form is completely editable. (Image: Power Online Reviews website)
Plugin Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main site.
Product Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a risk-free, thirty day, 100% refund guarantee.
Software Cost
- Single – Can be installed on one domain that you own. Price = $9.75
- Multi-User – Can be installed on all domains that you own. Price = $29.00.
- Developer License – Can be installed on all sites that you own. Can be installed on all client sites as part of a paid service. Can include for sale with site installation (transferring single user license). Price = $37.00.
Please Note: The cost to purchase the Power Online Reviews plugin can vary, depending on whether there are any promotions or limited-time special offers. The pricing above was correct when this review was written. This may or may not be the actual pricing charged by the plugin seller when you visit the plugin website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current price:
Additional Information
For a demo video showing how the software works, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Install This Plugin
Many businesses are currently ignoring opportunities to attract new customers and boost their revenues because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple and inexpensive way to begin managing your online reputation.
For more details, visit the plugin website: Power Online Reviews – WordPress Plugin For Managing User Reviews
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