Do you know what users are saying about your business online?
In this article, you will learn about a simple tool for WordPress users that lets you legally and ethically manage customer feedback.
WordPress Plugin: Editor’s Pick …
Power Online Reviews – Easy User Reviews Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that fast, easy and simple way to help you generate a lot more positive reviews on 3rd-party review sites like Yelp, TripAdvisor, etc, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are captured directly to your business website back-end for immediate attention by the business owner.
This ensures more positive third-party reviews and happier customers where the service may have fallen down.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Official Yelp Blog)
Power Online Reviews – How It Works
Power Online Reviews automatically creates a review form on your site upon installation and activation.
Ask visitors to rate your products or services. (Screenshot source: plugin website)
The form is uncomplicated for customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to provide a rating of your services.
Positive Customer Ratings
Customers rate your business using a simple 5-star rating system. (Image: plugin website)
When users submit a positive rating (e.g. ”4” or “5”), they are invited to add a review to one or more 3rd-party review sites (you can specify which third-party review sites to display) …
Customers who leave good ratings are asked to write a review on a 3rd-party review site. (Screenshot above sourced from Power Online Reviews )
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave their positive review …
The plugin sends users who leave positive ratings to your 3rd-party review pages. (Source: plugin website)
Poor Customer Rating
Poor ratings can have a serious impact on your business if issues are not addressed immediately. (Screenshot above sourced from plugin website)
Users who submit a poor rating are not sent to 3rd-party review sites.
Instead, the review is saved locally, giving you the opportunity to engage with the customer and also minimize the possibility of customers wanting to vent or post negative comments on Facebook, forums, or other 3rd-party review sites.
The plugin captures poor comments from users on your site. (Product screenshot: Power Online Reviews website)
Learn more here: Power Online Reviews
Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your web site:
Be Up And Running In Minutes
Power Online Reviews installs like every plugin. Simply upload a zip file that contains the plugin files to your Plugins folder via your WP dashboard and activate.
Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Prevent Bad Reviews From Spreading
Negative feedback can seriously hurt your business. Positive feedback can boost revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can rectify the issue before things get worse.
Additional benefits of this plugin include:
- Repair Any Existing Damage: If you have any existing negative reviews, you can start to repair the damage legally and ethically by increasing the number of positive reviews being made to third-party review sites and not allowing negative reviews from spreading.
- Increase Targeting Of Customer Reviews With Confidence: Once you have a ”gateway” in place to filter negative visitor feedback and promote only positive comments about your business, you can confidently begin increasing your campaigns and requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers many features to website owners. Here are just some:
Features For Business Users
- Easy collection of user feedback.
- Centrally manage user feedback on local business website.
- Ethical and legitimate management of favorable and poor reviews.
- Positive reviewers are automatically prompted to review at third-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- Forms are fully responsive and display correctly on any computer, tablet, or smartphone device.
Your visitor feedback is stored centrally in the “Manage Feedbacks” area. (Product screenshot: Power Online Reviews )
Click on an entry to view customer feedback. (Product screenshot: Power Online Reviews website)
Administration Features
- All forms are automatically created when plugin is activated.
- Completely editable review forms.
- Main Review Form: Display business image. Add title/prompt and default text. Edit form color background and border, submit button colour and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Choose minimum ”positive” star rating option (e.g. “3″).
Your review form is completely editable. (Screenshot: Power Online Reviews website)
Useful Tips
Power Online Reviews was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main site.
Product Support
This plugin was developed and is supported by Tony Marriott, an experienced software developer, and is backed by a no-risk, thirty day, 100% money-back guarantee.
Software Price
- Single License Edition – Can be installed on one site that you own. Cost = $9.75
- Multi-User Edition – Install the plugin on all of your own domains. Cost = $29.00.
- Developer – Can be installed on any site you own. Install the plugin on any client site for payment or as part of a paid service. Can include for sale with site installation (passing on single user license). Price = $37.00.
Please Note: The cost of purchasing Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. When we last checked, the software sells for the prices shown above. This may not be the actual price set by the product seller when you visit the plugin site and there may be additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Plugin Information
For demo videos of the plugin in action, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Our Recommendation
Many businesses are currently ignoring opportunities to attract new customers and grow their business because they ignore their online reputations. This plugin offers a simple way to begin managing your online reputation.
For complete details, visit the plugin website: Power Online Reviews – Easy User Reviews Management For WordPress
***
***