Are you effectively ignoring your online reputation?
In this article, we’ll explore a plugin for WordPress users that allows you to legally and ethically manage user feedback.
WordPress Plugin Review …
Power Online Reviews – Easy User Reviews Management For WordPress
Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that allows any business to create positive customer review campaigns, and give your online reputation a revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to the website back-end for immediate attention by the business owner.
This simple sorting process helps to generate more positive third-party reviews and happier customers where the service may have been less than stellar.
According to a recent study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp)
How It Works
Power Online Reviews automatically generates a review form on your site upon installation and activation.
Ask users to rate your products. (Product screenshot: plugin website)
The form is uncomplicated for customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to rate your services with a one-click rating feature and submit their response.
What Happens When Users Leave Good Feedback?
Users rate your services using a simple 5-star rating system. (Image: Power Online Reviews website)
Customers who submit a good rating are then asked to share their review on one or more 3rd-party review sites …
Users who leave positive ratings are asked to write a review on a 3rd-party review site. (Screenshot: Power Online Reviews website)
Clicking on the icon or logo takes your visitor to the third-party review site where they can then leave their positive review of their experience with your company, services or products …
The plugin sends users who leave positive feedback to your third-party review pages. (Screenshot source: plugin website)
What Happens When Customers Leave Negative Feedback?
Negative ratings can have a serious impact on your business if issues are not immediately addressed. (Product screenshot: Power Online Reviews )
Users who leave a negative rating are not sent to third-party review sites.
Instead, the user review is saved locally, allowing you to respond directly to any dissatisfaction and also minimize the possibility of customers venting or posting negative comments on Facebook, social media sites, or other popular review sites.
The plugin stores poor feedback from users on your site. (Image: Power Online Reviews website)
Go here to learn more: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your site:
Be Up And Running In No Time
Power Online Reviews installs just like every WP plugin. Just upload it to your Plugin folder via your admin user login and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Damage Control
Negative comments can harm your business. Good comment can grow revenues.
If, for any reason, your service has fallen short, you want to know about it a.s.a.p., so you can rectify the problem before things get out of hand.
Additional benefits include the following:
- Repair Any Existing Damage: If you have any existing bad reviews, you can start to repair the damage by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing bad reviews from continuing to grow.
- Increase Targeting Of Customer Reviews With Confidence: Once you put a process in place for filtering negative visitor reviews and promoting positive content about your business, products and services, you can confidently begin increasing your campaigns and requests for feedback on your site.
Plugin Features
Power Online Reviews provides many features to WordPress users. Here are just a few of these:
User Features
- Easy collection of visitor feedback.
- Central management of user feedback on local business website.
- Ethical and legitimate management of favorable and negative reviews.
- Positive reviewers are automatically prompted to post reviews on 3rd-party review sites.
- Negative reviews are ”quarantined” for the attention of business owner.
- All forms are fully responsive and can be used on all computers, or portable devices.
All user feedback is stored centrally in the Feedback Management section. (Screenshot source: Power Online Reviews website)
Click on an entry to view customer comments. (Source: Power Online Reviews )
Administration Features
- Forms are automatically created as soon as you activate the plugin.
- Review forms are completely editable.
- Main Review Form: Add image of business. Display title/prompt and default text. Change form color background and border, color of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum ”positive” rating option (e.g. “3″).
Your review form is fully editable. (Screenshot source: Power Online Reviews )
Useful Tips
Power Online Reviews was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main site.
Power Online Reviews Support
The plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, thirty day, 100% money-back guarantee.
Plugin Pricing
- Single Edition – Install the plugin on one site that you own. Price = $9.75
- Multi-User – Install the plugin on all as many of your own domains as you want. Cost = $29.00.
- Developer – Install the plugin on any site you own. Can be installed on any client site for payment or part of a paid service. Can sell with site installation (transferring single user license). Price = $37.00.
Note: Pricing details of the Power Online Reviews product can vary, depending on whether there are any promotions or limited-time specials being offered. The pricing shown above was correct when this review was published. This may not be the actual pricing charged by the product seller when you visit the website and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Plugin Info
For demo videos of the plugin, including help documentation and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Our Recommendation
Many businesses are currently missing out on opportunities to attract new customers and increase their revenues because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple and inexpensive solution to begin managing customer reviews on your site.
For complete details, visit the plugin website: Power Online Reviews – Easy Customer Feedback Management Plugin For WordPress
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