Are you managing your online reputation?
In this article, we discuss a simple yet effective tool for WordPress users that can help to avoid the escalation of negative reviews about your business, products or services through effective user review management.
Introducing …
Power Online Reviews – WordPress Plugin For Easy Client Feedback Management
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use tool for WordPress users that allows you to legally and ethically manage customer reviews, and give your business a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews encourages positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to the business website back-end for immediate attention by the business owner.
This simple screening process can help you create more positive 3rd-party reviews and improves customer satisfaction where the service has been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp Blog)
How It Works
Upon installation and activation, Power Online Reviews automatically creates a review form for your site.
Ask customers to rate your services or products. (Screenshot: Power Online Reviews )
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to rate your service using a one-click rating feature and submit their response.
Good User Rating
Users rate your products or services with a simple 5-star system. (Source: plugin website)
When users submit good ratings, they are then invited to share their review on one or more third-party review sites (you can specify which third-party review sites to display) …
Customers who give good ratings are asked to leave a review on a 3rd-party review site. (Source: Power Online Reviews )
Clicking on the icon or logo takes your customer to the third-party review site where they can then leave their positive review of their experience with your company, services and products …
The plugin sends customers who leave positive ratings to your 3rd-party review pages. (Source: Power Online Reviews website)
Negative User Ratings
Negative feedback can have a serious impact on your business and need to be addressed immediately. (Product screenshot: Power Online Reviews website)
Users who leave poor ratings are not sent to third-party review sites.
Instead, the reviews are saved locally, allowing you to respond directly to any dissatisfaction and hopefully turn the situation around.
The plugin stores poor comments from users on your site. (Screenshot: Power Online Reviews website)
Learn more here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your website:
Installation Is Easy & Simple
Power Online Reviews is quite easy to install. Simply upload it to your Plugins folder via your WordPress administrator area and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevent Negative Reviews
Poor reviews can seriously hurt your reputation. Great reviews can explode revenues.
If, for whatever reason, your service has fallen short, you want to know about it a.s.a.p., so you can fix any problems before things get worse.
Additional benefits include:
- Repair Existing Damage: If you have any existing poor reviews, you can begin to repair the damage by increasing the number of positive reviews flowing to 3rd-party review sites and preventing bad reviews from continuing to spread.
- Increase Targeting Of Client Reviews With Confidence: Once you create a ”net” for filtering bad user reviews and letting through only positive content about your products and services, you can confidently begin increasing your campaigns and client requests for feedback about your business on your site.
Plugin Features
Power Online Reviews provides many unique features to website owners. Here are just a few of these:
User Features
- Collect user feedback easily.
- Central management of user feedback on local business website.
- Manage good and bad reviews ethically.
- Positive reviewers are automatically prompted to submit a review to third-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and can be used on all computers, or portable devices.
Your visitor feedback is stored centrally in the “Manage Feedbacks” section. (Image: Power Online Reviews website)
Click on an item to view user comments. (Screenshot sourced from Power Online Reviews )
Admin Features
- All forms are automatically generated as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Edit image, default text title, default text, form background colour, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum “good” star rating level.
Your review form is fully editable. (Source: Power Online Reviews website)
Useful Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main site.
Power Online Reviews Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced software developer, and comes with a risk-free, 30 day, 100% refund guarantee.
Plugin Pricing
- Single User Personal License – Install the plugin on 1 site that you own. Cost = $9.75
- Multi-User Licensing – Install the plugin on all as many of your own sites as you like. Price = $29.00.
- Developer License – Install the plugin on any site you own. Can be installed on all client sites as part of a paid service. Can be sold with site installation (transferring single user license). Price = $37.00.
Note: The price of Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. Currently, the software is selling for the amounts shown above. This may or may not be the actual price set by the product author when you visit the product website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the latest pricing information:
Additional Plugin Info
For ”how-to” videos of the plugin in action, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
The Bottom Line
Companies are missing out on opportunities to attract new customers and grow their business because they are not monitoring their online reputations effectively. This plugin offers a simple solution to begin managing customer reviews on your site.
To learn more, check out the plugin here: Power Online Reviews – WordPress Plugin For User Feedback Management
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