How good is your reputation online?
In this article, you will learn about a plugin for WordPress users that lets you legally and ethically manage customer reviews.
WordPress Plugin: Editor’s Pick …
Power Online Reviews – Easy Client Feedback Management For WordPress
Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that fast, simple and easy way to generate a lot more positive reviews on third-party review sites like Yelp, TripAdvisor, etc, and give your business a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are retained on the website for immediate attention by the business owner.
This simple filtering process helps to create more 3rd-party reviews that are positive and improves customer experience where the service may have been below standard.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Yelp)
How It Works
The plugin automatically creates a review form on your site upon installation and activation.
Ask visitors to rate your products or services. (Product screenshot: Power Online Reviews )
The form is very simple for your customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to provide a rating of your business.
Good Customer Rating
Users rate your business using a simple 5-star rating system. (Product screenshot: Power Online Reviews website)
Customers who leave a positive rating are then asked to add a review to one or more 3rd-party review sites …
Visitors who leave positive feedback are asked to submit a review on a third-party review site. (Image: plugin website)
Clicking on the icon or logo takes your customers to the 3rd-party review site where they can then leave their positive review of your company, services or products …
The plugin sends customers who leave good ratings to your third-party review pages. (Image: Power Online Reviews )
Poor User Rating
Negative ratings can have a serious impact on your business if issues are not addressed immediately. (Image source: plugin website)
When users leave a bad rating, they are not sent to 3rd-party review sites.
Instead, the review is saved locally, allowing you to respond directly to any dissatisfied users and also help prevent the venting or posting of damaging comments on Facebook, forums, or other 3rd-party review sites.
The plugin stores negative feedback from visitors on your site. (Image: Power Online Reviews )
Go here to learn more: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews from your site:
Ready To Start Using In Minutes
Power Online Reviews is quite easy to install. Simply upload a zip file containing the plugin files to your Plugins folder via your dashboard and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically creates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Help Avoid Bad Reviews From Spreading
Negative comments can ruin your reputation. Positive feedback can boost revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Additional benefits of using the plugin include:
- Repair Existing Damage: If you have any existing poor reviews, you can start to repair the damage legally and ethically by increasing the number of positive reviews flowing to 3rd-party review sites and preventing bad reviews from continuing to spread.
- Increase Campaigns For Client Reviews With Confidence: Once you create an effective ”gateway” to filter bad visitor feedback and allow only positive content about your business, products and services to get through, you can confidently increase your campaigns and email requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers a number of features to website owners. Here are just a few:
User Features
- Easy collection of visitor feedback.
- Customer feedback is centrally managed on your website.
- Manage good and negative reviews ethically.
- Positive reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of local business.
- Forms are fully responsive and can be used on any computer, and smart device.
Your visitor feedback is centrally stored in the Feedback Management screen. (Screenshot source: plugin website)
Click on an entry to view user feedback. (Screenshot: plugin website)
Administration Features
- All forms are instantly created as soon as the plugin is activated.
- Completely editable review forms.
- First Review Form: Edit business image, default text title, default text, form background color, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum “good” rating option (e.g. “3″).
Customize your review form. (Screenshot: Power Online Reviews website)
Useful Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main site navigation menus.
Power Online Reviews Plugin Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced software developer, and is backed by a risk-free, 30 day, complete refund guarantee.
Product License Price
- Single Edition – Install the plugin on 1 domain that you own. Price = $9.75
- Multi-User License – Can be installed on multiple sites that you own. Cost = $29.00.
- Developer – Can be installed on all sites that you own. Install the plugin on all client sites as part of a paid service. Can include for sale with site installation (passing on single user license). Price = $37.00.
Please Note: The cost of purchasing Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. Presently, the software retails for the amounts shown above. This may not be the actual price charged by the product author when you visit the product site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Plugin Information
For a demo video of the plugin, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
The Bottom Line
Companies around the world are currently ignoring opportunities to create happier customers and retain existing ones because they are not monitoring their online reputations. Power Online Reviews offers a simple, easy and affordable way to manage your online reputation.
For complete details, visit the plugin website: Power Online Reviews – Client Reviews Management Plugin For WordPress
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