Power Online Reviews – WordPress Reputation Management Plugin

Power Online Reviews is a client feedback monitoring plugin for WordPress. This plugin helps you manage your online reputation and helps prevent visitors posting bad reviews online about your business.

Power Online Reviews - User Feedback Management Plugin For WordPress

Do you have a strategy to manage your online reputation in the web economy?

In this article, we explore a tool for WordPress users that can help you avoid the escalation of negative reviews about your products through effective customer review management.

Introducing …

Power Online Reviews – Customer Feedback Management Plugin For WordPress

Power Online Reviews - Customer Feedback Management Plugin For WordPress

Power Online Reviews – Plugin Description

Power Online Reviews is a simple to install plugin for WordPress users that can help you get more positive reviews for your company, services and products, and give your online reputation a significant boost.

Power Online Reviews - Easy User Feedback Management Plugin For WordPress

According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.

Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are captured directly to the website back-end for immediate attention by the business owner.

Power Online Reviews - Easy User Feedback Management For WordPress

This process can help to ensure the submission of more positive third-party reviews and happier customers where the service has fallen down.

information

According to a study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.

(Source: Yelp.com)

How The Plugin Works

Upon installation and activation, the plugin automatically generates a review form for your site.

Power Online Reviews - Easy Client Feedback Management Plugin For WordPress

Ask visitors to rate your services. (Image: plugin website)

The form is uncomplicated for your customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate your services and products using a 5-star rating feature and submit their feedback.

What Happens When Customers Submit Positive Ratings?

Power Online Reviews - Client Reviews Management Plugin For WordPress Users

Customers rate you using a simple 5-star system. (Image source: plugin website)

Users who submit good feedback (e.g. “4″) are then asked to add a review to one or more third-party review sites (you can specify which third-party review sites to display) …

Power Online Reviews - Customer Reviews Management Plugin For WordPress Users

Users who give positive ratings are invited to provide a review on a third-party review site. (Screenshot: plugin website)

Clicking on the icon or logo takes your customer to the 3rd-party review site where they can then leave their positive review of your business, services or products …

Power Online Reviews - WordPress Plugin For Managing Client Feedback

The plugin sends users who leave positive feedback to your 3rd-party review pages. (Image: Power Online Reviews website)

What Happens When Users Leave Bad Feedback?

Power Online Reviews - Easy User Reviews Management Plugin For WordPress

Negative ratings can have a serious impact on your business if issues are not addressed immediately. (Image: plugin website)

Users who leave a poor rating are not sent to 3rd-party review sites.

Instead, the review is saved locally, allowing you to respond directly to any complaints and also avoiding them venting or posting damaging comments on Facebook, social media sites, or other review sites.

Power Online Reviews - Easy User Reviews Management Plugin For WordPress

The plugin stores negative feedback from customers on your site. (Source: Power Online Reviews )

Learn more about this plugin here: Power Online Reviews

Benefits Of Using Power Online Reviews

Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:

Installation Is Easy, Fast And Simple

Power Online Reviews is really easy to install. Simply upload a zip file containing the plugin to your Plugin folder via your WP admin user account and activate.

Very Simple To Use

As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.

Damage Control

Poor reviews can seriously harm your reputation. Positive comment can increase revenues.

If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can repair any damage before things get out of hand.

Some additional benefits include the following:

  • Repair Existing Damage: If you have any existing negative reviews, you can start to repair the damage ethically by increasing the number of positive reviews being made to third-party review sites and preventing harmful reviews from spreading.
  • Increase Targeting Of Client Reviews With Confidence: Once you have an effective system in place to filter bad user reviews and allow only positive content about your business, products and services through, you can confidently begin to increase your campaigns and customer requests for feedback about your business on your site.

Features

Power Online Reviews offers many unique features to website owners. Here are just a few:

Features For Local Business Users
  • Collect customer feedback easily.
  • Review visitor feedback on local business website.
  • Legitimate management of favorable and negative reviews.
  • Good reviewers are automatically prompted to submit review to third-party review sites.
  • Poor reviews are ”quarantined” for the attention of business owner.
  • Forms are fully responsive and can be used on all computers, tablets, or smartphone devices.

Power Online Reviews - Client Reviews Management Plugin For WordPress

All visitor feedback is centrally stored in the Feedback Management screen. (Source: Power Online Reviews website)

Power Online Reviews - Easy Client Feedback Management For WordPress

Click on an entry to view customer feedback. (Source: Power Online Reviews website)

Administration Settings
  • All forms are instantly generated as soon as you activate the plugin.
  • Completely editable review forms.
  • First Review Form: Edit business image, default text title, default text, form background colour, submit button background colour, submit button text colour.
  • Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
  • Good Review Form – Add custom text to review form. Edit submit button background and text color
  • Bad Review Form – Add custom text to review form. Change color of submit button background and text
  • Choose minimum ”positive” star rating option (e.g. ”4”).

Power Online Reviews - Easy Customer Reviews Management Plugin For WordPress

Your review form is fully editable. (Product screenshot: Power Online Reviews website)

Plugin Tips

The plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main website pages.

Support

The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a no-risk, 30 day, full refund guarantee.

Product Cost

  • Single – Can be installed on one site that you own. Cost = $9.75
  • Multi-User – Install the plugin on all sites that you own. Cost = $29.00.
  • Developer Edition – Install the plugin on any site you own. Can be installed on any client site for payment or part of a paid service. Can be flipped with site installation (transferring single user license). Price = $37.00.

Please Note: Price details for Power Online Reviews can vary, depending on whether there are any promotions or limited-time specials being offered. The above reflects the current price when this article was written. This may not be the actual pricing set by the software developer when you visit the product website and you may be shown additional upsells or one-time offers after purchasing.

Check the plugin’s website for the current pricing here:

Additional Plugin Info

For a demo video showing plugin usage, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.

Install This Plugin

Companies everywhere are missing out on opportunities to attract new customers and grow their business because they are not managing their online reputations effectively. Power Online Reviews offers a simple solution to begin managing your customer reviews.

To learn more, visit the plugin website here: Power Online Reviews – Easy Customer Feedback Management For WordPress

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