Power Online Reviews – WordPress Reputation Management Plugin

Power Online Reviews is a client feedback monitoring plugin for WordPress. This plugin helps you manage your online reputation and helps prevent visitors posting bad reviews online about your business.

Power Online Reviews - Easy Customer Reviews Management For WordPress

How good is your reputation online?

In this article, we explore a simple yet effective tool for WordPress users that can help you avoid the escalation of problem reviews about your business through effective user review management.

Let’s Review …

Power Online Reviews – User Reviews Management Plugin For WordPress

Power Online Reviews - Easy Customer Feedback Management For WordPress

Power Online Reviews – Plugin Description

Power Online Reviews is a simple to install, easy-to-use WordPress plugin that 3rd-party review sites, and give your online reputation a boost.

Power Online Reviews - WordPress Plugin For Managing User Reviews

According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.

Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are captured on the website for attention by the business owner.

Power Online Reviews - Customer Reviews Management Plugin For WordPress

This process helps to generate more positive 3rd-party reviews and improves user experience where the service has been less than stellar.

information

According to a recent study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.

(Source: Yelp Blog)

How It Works

Power Online Reviews automatically creates a review form for your site upon installation and activation.

Power Online Reviews - Easy User Reviews Management For WordPress

Ask customers to rate you. (Image source: Power Online Reviews )

The form is very simple for your customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to rate your products with a one-click rating feature and submit their response.

What Happens When Customers Leave Positive Ratings?

Power Online Reviews - WordPress Plugin For Client Reviews Management

Customers rate your business using a simple 5-star rating system. (Image: Power Online Reviews )

Customers who leave a positive rating (e.g. ”5″) are invited to share their review on one or more third-party review sites …

Power Online Reviews - Easy User Reviews Management Plugin For WordPress

Customers who give positive ratings are asked to leave a review on a third-party review site. (Image: Power Online Reviews website)

Clicking on the icon or logo takes your visitor to the third-party review site where they can then leave their positive review of their experience …

Power Online Reviews - WordPress Plugin For Management Of Customer Feedback

The plugin sends visitors who leave positive ratings to your 3rd-party review pages. (Image: Power Online Reviews website)

Negative Customer Rating

Power Online Reviews - Easy Customer Feedback Management For WordPress

Negative feedback can have a serious impact on your business and need to be addressed immediately. (Source: Power Online Reviews )

Customers who submit poor ratings are not sent to 3rd-party review sites.

Instead, the customer review is saved to your admin area, allowing you to respond directly to all dissatisfied users and also help prevent the venting or posting of damaging remarks on Facebook, forums, or other popular review sites.

Power Online Reviews - Easy User Reviews Management For WordPress

The plugin captures negative feedback from users on your site. (Image source: plugin website)

Learn more here: Power Online Reviews

Plugin Benefits

Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews from your web site:

Quick And Simple To Install And Implement

Power Online Reviews installs like any other WP plugin. Just upload the plugin file to your Plugin folder via your WP administrator account and activate.

Really Simple To Use

As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.

Damage Control

Bad reviews can seriously harm your reputation. Good reviews can boost revenues.

If, for whatever reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can repair any damage before things get worse.

Additional benefits and advantages include:

  • Repair Any Existing Damage: If you have any existing poor reviews, you can start to repair the damage ethically by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing bad reviews from spreading.
  • Increase Campaigns For Client Reviews With Confidence: Once you create an effective system to filter poor user reviews and let through only positive content about your business, you can confidently begin increasing your campaigns and client requests for feedback about your business on your site.

Power Online Reviews Features

Power Online Reviews provides many great features to WordPress users. Here are just a few:

Features For Business Users
  • Collect customer feedback easily.
  • Centrally manage user feedback on your website.
  • Manage positive and bad reviews ethically and legitimately.
  • Positive reviewers are automatically prompted to submit review to third-party review sites.
  • Negative reviews are ”quarantined” for the attention of local business.
  • All forms are fully responsive and can be used on any computer or tablet screen, and smart device.

Power Online Reviews - Customer Feedback Management Plugin For WordPress

All customer feedback is stored centrally in the “Manage Feedbacks” screen. (Image source: Power Online Reviews website)

Power Online Reviews - Easy Client Reviews Management Plugin For WordPress

Click on an entry to view customer comments. (Screenshot sourced from Power Online Reviews website)

Plugin Admin Features
  • All forms are instantly created as soon as you activate the plugin.
  • Completely editable review forms.
  • Main Review Form: Display business image. Customize title/prompt and formatted text. Change form colour background and border, colour of submit button and text.
  • Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
  • Good Review Form – Add custom text to review form. Edit color of submit button background and text
  • Bad Review Form – Add custom text to review form. Change color of submit button background and text
  • Ratings Section – Select which rating option or above is to be considered a “good” review (e.g. ”4”). Everything below the level you set will be deemed a “bad” review and stored feedback management section, so visitors will not be asked to continue to the 3rd-party review sites). Other customizable features of this section include the submit button background color, and submit button text color.

Power Online Reviews - Easy Customer Feedback Management For WordPress

Customize your review form. (Screenshot above sourced from Power Online Reviews )

Plugin Tips

This plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main website pages.

Power Online Reviews Plugin Support

This plugin was developed and is maintained by Tony Marriott, an experienced software developer, and is backed by a risk-free, 30 day, full refund guarantee.

Software Price

  • Single – Can be installed on a single of your own domains. Cost = $9.75
  • Multi-User Personal License – Install the plugin on multiple domains that you own. Price = $29.00.
  • Developer Licensing – Install the plugin on any site you own. Can be installed on all client sites for payment or as part of a paid service. Can include for sale with site installation (transferring single user license). Cost = $37.00.

Please Note: Pricing details of Power Online Reviews depends on whether there are any promotions or limited-time special offers. Currently, the plugin is selling for the prices shown above. This may or may not be the actual pricing charged by the software developer when you visit the website and there may be additional upsells or one-time offers after your purchase.

Check the plugin’s website for the latest price here:

Additional Info

For a demo video of the plugin in action, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.

The Bottom Line

Companies around the world are ignoring opportunities to create happier customers and increase their revenues because they are not managing their online reputations. This plugin offers a simple, easy and inexpensive solution to begin managing user feedback on your site.

To learn more, check out the plugin here: Power Online Reviews – Customer Reviews Management Plugin For WordPress Users

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