Are you effectively managing your online reputation?
In this article, we show you a simple yet effective plugin for WordPress users that can help you avoid the escalation of problem reviews about your products through effective user review management.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Easy Client Reviews Management For WordPress
Plugin Description
Power Online Reviews is a simple to install WordPress plugin that can help you get more positive reviews for your company, services and products, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are retained on the website for attention by the business owner.
This simple sorting process helps to generate more third-party reviews that are positive and happier customers where the service may have been less than stellar.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp Official Blog)
Power Online Reviews – How It Works
Power Online Reviews automatically creates a review form for your site upon installation and activation.
Ask customers to rate your business. (Image: plugin website)
The form is uncomplicated for visitors and customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate your products with a 5-star rating feature and submit their feedback.
Positive User Rating
Users rate your products using a simple 5-star rating system. (Product screenshot: plugin website)
When customers submit positive feedback (e.g. ”4” or “5”), they are invited to share their review on one or more 3rd-party review sites …
Customers who give good ratings are asked to leave a review on a 3rd-party review site. (Product screenshot sourced from Power Online Reviews )
Clicking on the icon or logo takes your visitor to the third-party review site where they can then leave a positive review of your company, services and products …
The plugin sends users who leave positive ratings to your 3rd-party review pages. (Product screenshot sourced from plugin website)
What Happens When Customers Leave Poor Ratings?
Negative feedback can have a serious impact on your business and need to be addressed immediately. (Source: Power Online Reviews )
When customers submit poor ratings, they are not sent to 3rd-party review sites.
Instead, the reviews are saved in your site, allowing you to respond directly to any dissatisfaction and also help avoid the venting or posting of damaging remarks on Facebook, social media sites, or other popular review sites.
The plugin stores poor feedback from customers on your site. (Image: Power Online Reviews website)
Go here to learn more: Power Online Reviews
Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews from your website:
Quick And Simple To Install And Configure
Power Online Reviews is really easy to install. Simply upload the plugin file to your Plugins folder via your WP administrator area and activate.
Simple To Use
As shown in the previous section, the plugin automatically creates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Avoid Bad Reviews
Bad reviews can seriously damage your business. Positive feedback can explode revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can rectify the issue before things get out of hand.
Additional benefits and advantages include the following:
- Repair Any Existing Damage: If you have any existing poor reviews, you can start repairing the damage by increasing the number of positive reviews being made to 3rd-party review sites and not allowing harmful reviews from growing.
- Increase Targeting Of User Reviews With Confidence: Once you create a system to filter poor visitor feedback and allow only positive comments about your business, products and services to get through, you can confidently increase your campaigns and customer requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews provides many features to web site owners. Here are just some:
Features For Local Business Users
- Collect customer feedback easily.
- Visitor feedback is centrally managed on your site.
- Manage good and bad reviews ethically and legitimately.
- Positive reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and can be used on any computer, and smart device.
All visitor feedback is stored centrally in the “Manage Feedbacks” area. (Screenshot source: Power Online Reviews website)
Click on a record to view user comments. (Screenshot: Power Online Reviews website)
Plugin Administration Features
- All forms are instantly generated as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Edit business image, default text title, default text, form background colour, submit button background colour, submit button text color.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Ratings Section – Specify which rating option or higher will be regarded as being a “good” review (e.g. ”4”). Everything below the number you specify will be considered a “bad” review and stored feedback management area, so your visitors will not be invited to submit feedback to the 3rd-party review sites). Other customizable features in this section include the submit button background color, and submit button text color.
Customize your review form. (Product screenshot: Power Online Reviews website)
Plugin Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main site navigation menus.
Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a no-risk, 30 day, complete money-back guarantee.
Plugin Cost
- Single License Edition – Can be installed on one site that you own. Price = $9.75
- Multi-User Edition – Install the plugin on all as many of your own domains as you need. Price = $29.00.
- Developer – Can be installed on all sites that you own. Install the plugin on all client sites for payment or as part of a paid service. Can sell with site installation (transferring single user license). Price = $37.00.
Please Note: The cost to purchase this product depends on whether there are any promotions or limited-time special offers. Presently, the plugin retails for the pricing shown above. This may or may not be the actual price set by the software author when you visit the product site and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest pricing:
Additional Plugin Information
For a demo video of the plugin in action, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Many companies everywhere are currently ignoring opportunities to create happier customers and increase their revenues because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple way to begin managing your customer feedback.
For more details, visit the plugin website here: Power Online Reviews – WordPress Plugin For Easy Management Of Customer Reviews
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