Managing your online reputation is important in the online economy.
In this article, you will learn about a simple plugin for WordPress users that allows you to legally and ethically manage user reviews.
WordPress Plugin Review …
Power Online Reviews – Easy User Reviews Management For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that allows any business to create positive customer review campaigns, and give your business a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are captured directly to your website back-end for attention by the business owner.
This process helps to generate more third-party reviews that are positive and improves customer satisfaction where the service may have fallen down.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Yelp Blog)
How It Works
Upon installation and activation, Power Online Reviews automatically creates a review form for your site.
Ask customers to rate your products or services. (Image: plugin website)
The form is uncomplicated for visitors and customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to provide a rating of your business.
What Happens When Users Leave Positive Ratings?
Visitors rate your services or products with a simple 5-star rating system. (Source: Power Online Reviews )
Customers who submit a good rating are asked to share their review on one or more third-party review sites …
Users who give good feedback are invited to write a review on a third-party review site. (Image: Power Online Reviews website)
Clicking on the icon or logo takes your visitor to the 3rd-party review site where they can then leave a positive review …
The plugin sends customers who leave positive ratings to your 3rd-party review pages. (Screenshot above sourced from Power Online Reviews )
Bad User Rating
Poor ratings can have a serious impact on your business if issues are not addressed immediately. (Screenshot source: plugin website)
When users submit bad feedback, they are not sent to 3rd-party review sites.
Instead, the customer review is saved on your website, allowing you to respond directly to all complaints and hopefully turn them back into a happy user.
The plugin stores poor feedback from visitors on your site. (Product screenshot source: plugin website)
Go here to learn more: Power Online Reviews
Benefits
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews from your site:
Installation Is Easy & Simple
Power Online Reviews installs like every other WordPress plugin. Just upload a zip folder containing the plugin to your Plugins folder via your dashboard and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Poor reviews can seriously damage your business. Great reviews can grow revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get worse.
Additional benefits and advantages include the following:
- Repair Any Existing Damage: If you have any existing bad reviews, you can begin repairing the damage by increasing the number of positive reviews flowing to third-party review sites and not allowing harmful reviews from spreading.
- Increase Campaigns For Customer Reviews With Confidence: Once you create an effective process to filter poor customer feedback and allow only positive content about your business, products and services through, you can confidently begin to increase your campaigns and requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers many features to WP users. Here are just a few of these:
User Features
- Allows easy collection of visitor feedback.
- Review visitor feedback on your site.
- Legitimate management of positive and poor reviews.
- Positive reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and can be used on any computer, tablet, or smart device.
Your user feedback is stored centrally in the Feedback Management section. (Source: Power Online Reviews website)
Click on an entry to view visitor comments. (Image: plugin website)
Administration Features
- All forms are automatically created as soon as the plugin is activated.
- Review forms are fully editable.
- Main Review Form: Edit image, default text title, default text, form background color, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Select minimum “good” feedback level (e.g. ”4”).
Your review form is completely editable. (Screenshot above sourced from Power Online Reviews )
Useful Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website.
Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced software developer, and comes with a risk-free, thirty day, full money-back guarantee.
Plugin Price
- Single License Edition – Can be installed on a single domain that you own. Price = $9.75
- Multi-User Edition – Can be installed on multiple sites that you own. Price = $29.00.
- Developer Edition – Can be installed on all sites that you own. Install the plugin on any client site for payment or as part of a paid service. Can sell with site installation (transferring single user license). Cost = $37.00.
Please Note: Pricing for the Power Online Reviews product depends on whether there are any promotions or limited-time special offers. Currently, the product sells for the pricing shown above. This may not be the actual pricing set by the software seller when you visit the plugin site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current pricing here:
Additional Plugin Info
For ”how-to” videos of the plugin in action, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
What We Recommend
Companies are missing out on opportunities to create happier customers and grow their business because they are not managing their online reputations effectively. Power Online Reviews offers a simple and inexpensive way to begin managing user reviews on your site.
For more details, visit the plugin website: Power Online Reviews – User Feedback Management Plugin For WordPress Users
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