How well are you managing your online reputation in the web economy?
In this article, we review a simple yet effective tool for WordPress users that lets you legally and ethically manage customer reviews.
Let’s Review …
Power Online Reviews – Easy Client Feedback Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use plugin for WordPress users that lets you manage your customer reviews, and give your online reputation a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are retained on the website for attention by the business owner.
This simple sorting process can help you create more 3rd-party reviews that are positive and happier customers where the service may have been below par.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp Official Blog)
How The Plugin Works
Upon installation and activation, Power Online Reviews automatically creates a review form on your site.
Ask visitors to rate your products or services. (Screenshot: plugin website)
The form is very simple for customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to provide a rating of your products.
Positive User Ratings
Visitors rate your services using a simple 5-star system. (Product screenshot: plugin website)
When users submit good ratings, they are then asked to share their review on one or more third-party review sites …
Customers who give positive ratings are invited to write a review on a third-party review site. (Screenshot above sourced from plugin website)
Clicking on the icon or logo takes your visitors to the third-party review site where they can then leave a positive review …
The plugin sends visitors who leave positive feedback to your third-party review pages. (Source: plugin website)
Negative User Rating
Negative ratings can have a serious impact on your business and need to be immediately addressed. (Image source: plugin website)
Customers who leave a bad rating are not sent to third-party review sites.
Instead, the review is saved on your site’s admin area, allowing you to respond directly to any complaints giving you a bad name in public.
The plugin captures negative feedback from users on your site. (Source: plugin website)
Go here to learn more about the plugin: Power Online Reviews
Benefits
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews from your web site:
Ready To Use In Minutes
Power Online Reviews installs just like any WordPress plugin. Just upload it to your Plugin folder via your WP admin area and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Poor reviews can harm your business. Great feedback can grow revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Additional plugin benefits include the following:
- Repair Any Existing Damage: If you have any existing poor reviews, you can begin to repair the damage legally and ethically by increasing the number of positive reviews being made to 3rd-party review sites and preventing bad reviews from continuing to spread.
- Increase Campaigns For Client Reviews With Confidence: Once you create a process that filters bad visitor feedback and promotes only positive comments about your business, products and services, you can confidently begin increasing your campaigns and requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews provides many features to site owners. Here are just some:
Features For Business Users
- Easy collection of user feedback.
- Central management of user feedback on your site.
- Ethical management of good and bad reviews.
- Positive reviewers are automatically prompted to review at third-party review sites.
- Poor reviews are captured locally for the attention of local business.
- All forms are fully responsive and display correctly on all computers, or smart devices.
Your visitor feedback is stored centrally in the Feedback Management screen. (Screenshot: plugin website)
Click on an item to view customer comments. (Source: plugin website)
Plugin Administration Settings
- All forms are automatically created when plugin is activated.
- All review forms are fully editable.
- First Review Form: Edit image, default text title, default text, form background colour, submit button background color, submit button text color.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Choose minimum ”positive” rating option.
Your review form is fully editable. (Product screenshot source: Power Online Reviews website)
Useful Tips
This plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main website.
Power Online Reviews Plugin Support
This plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, thirty day, 100% money-back guarantee.
Product Pricing
- Single Edition – Can be installed on 1 of your own sites. Cost = $9.75
- Multi-User License Edition – Install the plugin on all as many of your own sites as you want. Cost = $29.00.
- Developer License Edition – Can be installed on any site you own. Can be installed on any client site for payment or part of a paid service. Can sell with site installation (transferring single user license). Cost = $37.00.
Note: Current pricing for Power Online Reviews depends on whether there are any promotions or limited-time special offers. The pricing above was current when this review was published. This may not be the actual pricing set by the software seller when you visit the plugin site and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for current pricing details:
Additional Info
For ”how-to” videos showing plugin usage, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Many businesses all over the world are currently missing out on opportunities to create happier customers and increase their revenues because they are still ignoring their online reputations. This plugin offers a simple and inexpensive way to manage customer reviews on your site.
For more details, check out the plugin here: Power Online Reviews – WordPress Plugin For Easy Management Of Customer Feedback
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