Do you have an online reputation management strategy in place?
In this article, you will learn about a simple plugin for WordPress users that allows you to legally and ethically manage your customer reviews.
WordPress Plugin Review …
Power Online Reviews – User Reviews Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that allows any business to increase their number of positive reviews on 3rd-party review sites like Yelp, TripAdvisor, etc, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are captured on the website for immediate attention by the business owner.
This simple process can help you create more third-party reviews that are positive and improves user experience where the service has been less than stellar.
According to a recent study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp)
Power Online Reviews – How It Works
The plugin automatically creates a review form on your site upon installation and activation.
Ask visitors to rate your services or products. (Image source: Power Online Reviews )
The form is uncomplicated for your customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to provide a rating of your services and products.
What Happens When Users Leave Good Ratings?
Users rate your products with a simple 5-star rating system. (Image source: Power Online Reviews website)
When customers leave a positive rating, they are then asked to share their review on one or more third-party review sites …
Users who leave positive feedback are asked to write a review on a third-party review site. (Product screenshot: plugin website)
Clicking on the icon or logo takes your visitors to the third-party review site where they can then leave their positive review of their experience …
The plugin sends customers who leave good ratings to your third-party review pages. (Screenshot source: plugin website)
Bad User Rating
Poor feedback can have a serious impact on your business and need to be addressed immediately. (Source: plugin website)
Customers who leave bad ratings are not sent to third-party review sites.
Instead, the reviews are saved locally, giving you the opportunity to contact the user and hopefully turn them back into happy customers.
The plugin stores negative comments from customers on your site. (Image: Power Online Reviews website)
For more details, visit the plugin site here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews from your web site:
Quick And Simple To Install And Configure
Power Online Reviews installs like every other plugin. Simply upload it to your Plugin folder via your administrator area and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Bad reviews can seriously harm your reputation. Great reviews can grow revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get worse.
Some additional benefits include:
- Repair Existing Damage: If you have any existing poor reviews, you can begin to repair the damage legally and ethically by increasing the number of positive reviews flowing to third-party review sites and preventing harmful reviews from spreading.
- Increase Campaigns For User Reviews With Confidence: Once you have a ”net” in place to filter poor customer reviews and promote positive comments about your products or services, you can confidently begin increasing your campaigns and email requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers many features to WP users. Here are just a few:
Features For Business Users
- Collect customer feedback easily.
- Visitor feedback is centrally managed on your site.
- Ethical and legitimate management of favorable and bad reviews.
- Positive reviewers are automatically prompted to post a review on 3rd-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and display correctly on all computers, tablets, or smartphone devices.
All customer feedback is stored centrally in the “Manage Feedbacks” area. (Product screenshot: Power Online Reviews )
Click on a record to view customer comments. (Screenshot source: Power Online Reviews website)
Plugin Administration Settings
- All forms are instantly generated as soon as the plugin is activated.
- Review forms are completely editable.
- First Review Form: Add business image. Add title/prompt and default formatted text. Change form colour background and border, color of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Select minimum “good” feedback level.
Edit your review form. (Image: Power Online Reviews )
Plugin Tips
Power Online Reviews was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main website pages.
Power Online Reviews Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, thirty day, full refund guarantee.
Plugin Pricing
- Single – Install the plugin on one domain that you own. Price = $9.75
- Multi-User – Can be installed on multiple as many of your own domains as you need. Cost = $29.00.
- Developer License Edition – Can be installed on all sites that you own. Can be installed on any client site for payment or part of a paid service. Can sell with site installation (passing on single user license). Price = $37.00.
Please Note: The cost of purchasing the Power Online Reviews software depends on whether there are any promotions or limited-time specials being offered. The price shown above was correct at the time this article was published. This may not be the actual pricing charged by the product author when you visit the plugin website and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the current price:
Additional Information
For a demo video showing plugin usage, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
We Recommend
Companies all over the world are ignoring opportunities to create happier customers and grow their business because they are not monitoring their online reputations effectively. This plugin offers a simple solution to manage customer feedback on your website.
For more details, visit the plugin website: Power Online Reviews – Easy Customer Reviews Management Plugin For WordPress
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