Managing your online reputation should not be avoided if you want your business to grow in the online economy.
In this article, we explore a tool for WordPress users that allows you to legally and ethically manage your customer feedback.
Presenting …
Power Online Reviews – User Reviews Management Plugin For WordPress Users
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that third-party review sites, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to the business website back-end for immediate attention by the business owner.
This simple filtering process can help you generate more positive 3rd-party reviews and happier customers where the service may have been below standard.
According to a study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp Official Blog)
How The Plugin Works
Upon installation and activation, Power Online Reviews automatically generates a review form for your site.
Ask visitors to rate your business. (Product screenshot: plugin website)
The form is uncomplicated for visitors and customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate you using a one-click rating feature and submit their response.
Good User Rating
Visitors rate your products with a simple 5-star system. (Source: Power Online Reviews )
Customers who leave good feedback (e.g. “4″) are asked to add a review to one or more 3rd-party review sites (you can specify which third-party review sites to display) …
Users who leave positive ratings are invited to submit a review on a third-party review site. (Image: Power Online Reviews )
Clicking on the icon or logo takes your visitor to the 3rd-party review site where they can then leave their positive review of their experience with your company, services and products …
The plugin sends users who leave good ratings to your 3rd-party review pages. (Source: Power Online Reviews )
Poor Customer Rating
Poor ratings can have a serious impact on your business if issues are not immediately addressed. (Source: plugin website)
When customers submit negative ratings, they are not sent to 3rd-party review sites.
Instead, the comments are saved locally, allowing you to respond directly to any complaints giving you a bad name in public.
The plugin stores poor feedback from users on your site. (Source: Power Online Reviews website)
For more details go here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Ready To Start Using In Very Little Time
Power Online Reviews installs like any plugin. Just upload it to your Plugins folder via your WordPress dashboard and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative feedback can seriously kill your business. Good comment can explode revenues.
If, for whatever reason, your service has fallen below par, you want to know about it a.s.a.p., so you can repair any damage before things get out of hand.
Some additional benefits of the plugin include:
- Repair Any Existing Damage: If you have any existing negative reviews, you can start repairing the damage legally and ethically by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing harmful reviews from spreading.
- Increase Targeting Of User Reviews With Confidence: Once you create an effective ”gateway” for filtering negative user reviews and promoting positive comments about your business, products and services, you can confidently begin increasing your campaigns and client requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews offers a number of features to WordPress users. Here are just some:
User Features
- Easy collection of user feedback.
- Central management of customer feedback on local business website.
- Manage good and negative reviews ethically and legitimately.
- Positive reviewers are automatically prompted to review at third-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and can be used on any computer or tablet screen, or mobile device.
Your visitor feedback is centrally stored in the “Manage Feedbacks” screen. (Source: Power Online Reviews )
Click on an item to view visitor comments. (Screenshot: Power Online Reviews website)
Admin Features
- All forms are automatically generated when plugin is activated.
- All review forms are completely editable.
- Main Review Form: Edit business image, default text title, default text, form background colour, submit button background color, submit button text color.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Ratings Section – Select which rating option or above will be regarded as being a “good” review (e.g. “3″). Everything below the level you specify will be categorized as a “bad” review and held locally, so your visitors will not be asked to continue to the third-party review sites). Other editable features in this section include the submit button background color, and submit button text colour.
Edit your review form. (Image: plugin website)
Plugin Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main site.
Power Online Reviews Support
This plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, thirty day, 100% money-back guarantee.
Software Pricing
- Single – Can be installed on one of your own domains. Cost = $9.75
- Multi-User Personal License – Can be installed on all of your own domains. Cost = $29.00.
- Developer – Install the plugin on any site you own. Can be installed on any client site for payment or as part of a paid service. Can be sold or flipped with site installation (passing on single user license). Cost = $37.00.
Note: The price of the Power Online Reviews software depends on whether there are any promotions or limited-time special offers. Presently, the plugin sells for the amounts shown above. This may not be the actual price set by the software author when you visit the website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the latest price:
Additional Plugin Info
For demo videos of the plugin in action, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
In Conclusion
Many companies everywhere are currently missing out on opportunities to create happier customers and grow their business because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple and easy way to begin managing your online reputation.
For full details, visit the plugin website here: Power Online Reviews – Customer Reviews Management Plugin For WordPress Users
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