Do you know what customers are saying about your business online?
In this article, we look at a tool for WordPress users that allows you to legally and ethically manage your customer reviews.
WordPress Plugin: Editor’s Pick …
Power Online Reviews – WordPress Plugin For Management Of User Reviews
Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that fast, easy and simple way to generate a lot more positive reviews on 3rd-party review sites like Yelp, Yell.com, etc, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are held back on the website for immediate attention by the business owner.
This simple process helps to generate more positive third-party reviews and improves user experience where the service may have been less than stellar.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp.com)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically generates a review form on your site.
Ask users to rate your services or products. (Image: Power Online Reviews )
The form is very simple for your customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to provide a rating of your services and products.
Good User Ratings
Users rate your services with a simple 5-star rating system. (Image: plugin website)
When customers leave a positive rating, they are then invited to add a review to one or more third-party review sites (you can specify which third-party review sites to display) …
Customers who give positive feedback are asked to write a review on a third-party review site. (Image: Power Online Reviews website)
Clicking on the icon or logo takes your user to the third-party review site where they can then leave their positive review of their experience with your business, services and products …
The plugin sends customers who leave good feedback to your third-party review pages. (Product screenshot: plugin website)
Negative Customer Rating
Poor feedback can have a serious impact on your business if issues are not immediately addressed. (Image: plugin website)
When customers submit a bad rating, they are not sent to third-party review sites.
Instead, the review is saved on your admin area, allowing you to respond directly to any dissatisfaction giving you a bad name in public.
The plugin captures poor comments from customers on your site. (Screenshot: Power Online Reviews )
For more details, visit the plugin site here: Power Online Reviews
Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews on your website:
Be Up And Running In Minutes
Power Online Reviews is very easy to install. Just upload the plugin file to your Plugin folder via your WP dashboard and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Avoid Bad Reviews
Poor reviews can hurt your business. Great feedback can explode revenues.
If, for whatever reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can fix the problem before things get out of hand.
Additional benefits and advantages include:
- Repair Any Existing Damage: If you have any existing poor reviews, you can start repairing the damage ethically by increasing the number of positive reviews flowing to 3rd-party review sites and preventing harmful reviews from spreading.
- Increase Targeting Of Client Reviews With Confidence: Once you have an effective system in place for filtering poor customer feedback and promoting positive content about your business, products and services, you can confidently begin increasing your campaigns and customer requests for feedback on your site.
Plugin Features
Power Online Reviews provides many unique features to website owners. Here are just a few of these:
Features For Local Business Users
- Collect customer feedback easily.
- Central management of visitor feedback on local business website.
- Ethical and legitimate management of positive and negative reviews.
- Good reviewers are automatically prompted to submit review to 3rd-party review sites.
- Negative reviews are captured locally for the attention of business owner.
- All forms are fully responsive and display correctly on all computers or tablet screens, or smartphone devices.
Your visitor feedback is centrally stored in the Feedback Management section. (Source: Power Online Reviews website)
Click on a record to view visitor feedback. (Source: Power Online Reviews website)
Plugin Administration Features
- All forms are automatically generated as soon as you activate the plugin.
- All review forms are fully customizable.
- Main Review Form: Add business image. Display title/prompt and default formatted text. Edit form color background and border, color of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Choose minimum ”positive” rating option (e.g. ”4”).
Customize your review form. (Screenshot: Power Online Reviews website)
Useful Tips
The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website navigation menus.
Support
This plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a risk-free, thirty day, 100% money-back guarantee.
Product Price
- Single – Can be installed on a single site that you own. Cost = $9.75
- Multi-User – Can be installed on multiple as many of your own sites as you need. Price = $29.00.
- Developer License Edition – Install the plugin on any site you own. Install the plugin on any client site for payment or part of a paid service. Can be sold or flipped with site installation (passing on single user license). Cost = $37.00.
Please Note: Pricing details of the product depends on whether there are any promotions or limited-time special offers. Currently, the plugin sells for the amounts shown above. This may not be the actual pricing charged by the software developer when you visit the plugin website and there may be additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Plugin Information
For a demo video of the plugin, including help documentation and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
What We Recommend
Businesses around the world are ignoring opportunities to attract new customers and boost their revenues because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple and easy way to manage your online reputation.
For more details, visit the plugin website here: Power Online Reviews – User Feedback Management Plugin For WordPress
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