How good is your reputation online?
In this article, we’ll explore a simple yet effective tool for WordPress users that can help you avoid the escalation of negative reviews about your products through effective customer review management.
Announcing …
Power Online Reviews – Easy Client Feedback Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that allows you to legally and ethically manage customer reviews, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are retained on the website for attention by the business owner.
This simple sorting process helps to create more positive 3rd-party reviews and improves customer satisfaction where the service has been below standard.
According to a study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp Blog)
Power Online Reviews – How It Works
Power Online Reviews automatically creates a review form for your site upon installation and activation.
Ask users to rate your business. (Screenshot: plugin website)
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to provide a rating of your products or services.
Good Customer Ratings
Users rate your services using a simple 5-star rating system. (Product screenshot sourced from Power Online Reviews )
Customers who leave a positive rating (e.g. ”5″) are then asked to share their review on one or more 3rd-party review sites (you specify which third-party review sites to display) …
Customers who give good feedback are asked to leave a review on a 3rd-party review site. (Product screenshot source: plugin website)
Clicking on the icon or logo takes your visitors to the 3rd-party review site where they can then leave their positive review of your business, services and products …
The plugin sends visitors who leave positive ratings to your 3rd-party review pages. (Product screenshot source: Power Online Reviews )
What Happens When Users Leave Poor Feedback?
Negative ratings can have a serious impact on your business if issues are not addressed immediately. (Source: plugin website)
When customers submit a poor rating, they are not sent to 3rd-party review sites.
Instead, the reviews are saved locally, giving you the opportunity to engage with the customer and also avoiding them venting or posting negative remarks on Facebook, social media sites, or other review sites.
The plugin captures poor comments from users on your site. (Source: plugin website)
For more details, visit the plugin site here: Power Online Reviews
Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your website:
Quick And Simple To Install And Configure
Power Online Reviews is really easy to install. Simply upload it to your Plugins folder via your dashboard and activate.
Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Bad reviews can seriously harm your business. Positive reviews can grow revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can fix the problem before things get worse.
Additional plugin benefits include:
- Repair Existing Damage: If you have any existing poor reviews, you can begin to repair the damage ethically by increasing the number of positive reviews being made to third-party review sites and preventing harmful reviews from continuing to spread.
- Increase Campaigns For Customer Reviews With Confidence: Once you create a system for filtering negative customer feedback and promoting only positive content about your business, products or services, you can confidently begin to increase your campaigns and user requests for feedback on your site.
Plugin Features
Power Online Reviews offers many unique features to WordPress users. Here are just a few:
User Features
- Allows easy collection of visitor feedback.
- Centrally manage customer feedback on local business website.
- Ethical and legitimate management of favorable and negative reviews.
- Good reviewers are automatically prompted to submit a review to third-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- Forms are fully responsive and can be used on any computer, and mobile device.
All customer feedback is centrally stored in the “Manage Feedbacks” area. (Screenshot sourced from Power Online Reviews )
Click on an entry to view user comments. (Screenshot source: Power Online Reviews )
Plugin Admin Features
- All forms are automatically created as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Add business image. Customize title/prompt and default formatted text. Edit form color background and border, color of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum ”positive” rating option.
Edit your review form. (Image: Power Online Reviews website)
Useful Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main website navigation menus.
Product Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and is backed by a no-risk, thirty day, full refund guarantee.
Plugin Price
- Single License Edition – Install the plugin on a single of your own domains. Price = $9.75
- Multi-User License – Install the plugin on all as many of your own sites as you want. Price = $29.00.
- Developer License Edition – Install the plugin on all sites that you own. Install the plugin on any client site for payment or part of a paid service. Can be flipped with site installation (passing on single user license). Price = $37.00.
Please Note: Price details for the product can vary, depending on whether there are any promotions or limited-time specials being offered. The pricing above was current at the time this review was published. This may not be the actual price charged by the software seller when you visit the site and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for current pricing details:
Additional Information
For demo videos of the plugin in action, including installation instructions and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Businesses around the world are missing out on opportunities to attract new customers and increase their revenues because they are not monitoring their online reputations effectively. This plugin offers a simple and easy solution to manage your online reputation.
To learn more, visit the plugin website here: Power Online Reviews – WordPress Plugin For Easy User Reviews Management
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