How good is your reputation online?
In this article, we explore a simple yet effective tool for WordPress users that can help to avoid the escalation of negative reviews about your products through effective user review management.
Our WordPress Plugin Choice For Users …
Power Online Reviews – User Reviews Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that fast, simple and easy way to generate masses of positive reviews on third-party review sites like Yelp, TripAdvisor, etc, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are sent directly to the business website back-end for attention by the business owner.
This can help you generate more positive third-party reviews and improves user satisfaction where the service has fallen down.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp)
How It Works
Power Online Reviews automatically creates a review form on your site upon installation and activation.
Ask users to rate your products or services. (Image: Power Online Reviews )
The form is uncomplicated for your customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to rate your services or products using a 5-star rating feature and submit their response.
What Happens When Users Submit Positive Feedback?
Users rate your products with a simple 5-star rating system. (Product screenshot: Power Online Reviews website)
Users who leave a positive rating are asked to add a review to one or more third-party review sites …
Customers who give good ratings are asked to submit a review on a third-party review site. (Product screenshot source: Power Online Reviews website)
Clicking on the icon or logo takes your user to the third-party review site where they can then leave their positive review of their experience …
The plugin sends users who leave good feedback to your third-party review pages. (Source: plugin website)
Bad Customer Rating
Negative feedback can have a serious impact on your business and need to be addressed immediately. (Source: Power Online Reviews )
Customers who submit a bad rating (e.g. ”3″ or less) are not sent to 3rd-party review sites.
Instead, the comments are saved locally, allowing you to respond directly to all dissatisfied users giving you a bad name in public.
The plugin stores negative feedback from visitors on your site. (Screenshot source: Power Online Reviews )
For more details go here: Power Online Reviews
Plugin Benefits
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews from your website:
Be Up And Running In Very Little Time
Power Online Reviews is really easy to install. Simply upload the plugin file to your Plugins folder via your WP admin section and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Help Prevent Poor Reviews From Spreading
Bad reviews can damage your business. Positive comment can explode revenues.
If, for whatever reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Additional benefits include the following:
- Repair Any Existing Damage: If you have any existing bad reviews, you can start to repair the damage ethically by increasing the number of positive reviews being made to third-party review sites and preventing negative reviews from spreading.
- Increase Campaigns For User Reviews With Confidence: Once you put a process in place to filter bad visitor feedback and allow only positive comments about your products or services through, you can confidently increase your campaigns and email requests for feedback on your site.
Features
Power Online Reviews provides many features to WP users. Here are just a few:
User Features
- Easy collection of customer feedback.
- Centrally manage customer feedback on your site.
- Ethical management of favorable and poor reviews.
- Positive reviewers are automatically prompted to submit a review to third-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and can be used on all computers, tablets, and smartphone devices.
Your user feedback is centrally stored in the “Manage Feedbacks” area. (Image source: Power Online Reviews )
Click on a record to view user feedback. (Source: Power Online Reviews website)
Administration Features
- Forms are instantly created as soon as the plugin is activated.
- Review forms are completely customizable.
- Main Review Form: Edit business image, default text title, default text, form background colour, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Select minimum “good” rating level.
Customize your review form. (Source: plugin website)
Useful Tips
The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main website navigation menus.
Power Online Reviews Plugin Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced software developer, and comes with a no-risk, thirty day, 100% money-back guarantee.
Plugin Cost
- Single – Can be installed on one of your own sites. Price = $9.75
- Multi-User – Can be installed on multiple domains that you own. Cost = $29.00.
- Developer License – Can be installed on any site you own. Can be installed on any client site for payment or as part of a paid service. Can sell with site installation (passing on single user license). Cost = $37.00.
Please Note: Current pricing for the product can vary, depending on whether there are any promotions or limited-time specials being offered. Presently, the plugin retails for the amounts shown above. This may not be the actual price charged by the product seller when you visit the plugin website and there may be additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the latest price here:
Additional Info
For ”how to” videos of the plugin, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
The Bottom Line
Businesses are currently ignoring opportunities to create happier customers and retain existing ones because they are not effectively managing their online reputations. Power Online Reviews offers a simple, easy and inexpensive solution to begin managing your customer reviews.
To learn more, check out the plugin here: Power Online Reviews – WordPress Plugin For Management Of Customer Feedback
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