Online reputation management should not be avoided if you want your business to grow in the web economy.
In this article, we explore a tool for WordPress users that can help to avoid the escalation of negative reviews about your business through effective user review management.
WordPress Plugin Review …
Power Online Reviews – Easy User Reviews Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple to install, easy-to-use tool for WordPress users that fast, simple and easy way to generate a lot more positive reviews on third-party review sites like Yelp, TripAdvisor, etc, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are retained on the website for attention by the business owner.
This can help you create more positive third-party reviews and improves user satisfaction where the service may have been below par.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp Official Blog)
How The Plugin Works
The plugin automatically generates a review form on your site upon installation and activation.
Ask users to rate you. (Product screenshot: Power Online Reviews )
The form is uncomplicated for your customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to provide a rating of your business.
What Happens When Users Submit Positive Feedback?
Customers rate your products or services using a simple 5-star system. (Source: plugin website)
Users who leave a positive rating are asked to add a review to one or more 3rd-party review sites …
Customers who give good ratings are invited to submit a review on a third-party review site. (Source: Power Online Reviews )
Clicking on the icon or logo takes your visitors to the 3rd-party review site where they can then leave their positive review of your business, services or products …
The plugin sends visitors who leave positive feedback to your 3rd-party review pages. (Screenshot: Power Online Reviews website)
What Happens When Users Submit Negative Ratings?
Poor feedback can have a serious impact on your business and need to be immediately addressed. (Image source: plugin website)
Users who submit bad feedback are not sent to third-party review sites.
Instead, the customer reviews are saved to your website, giving you the option to contact the user and hopefully turn the situation around.
The plugin captures negative feedback from users on your site. (Screenshot: Power Online Reviews website)
More info: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Ready To Go To Work In Minutes
Power Online Reviews is very easy to install. Simply upload the plugin file to your Plugins folder via your dashboard and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative comments can seriously kill your reputation. Positive comment can boost revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Some additional benefits of using this plugin include:
- Repair Any Existing Damage: If you have any existing poor reviews, you can begin to repair the damage legally and ethically by increasing the number of positive reviews flowing to third-party review sites and preventing bad reviews from continuing to grow.
- Increase Targeting Of Customer Reviews With Confidence: Once you create a system to filter bad user feedback and allow only positive content about your business, products or services through, you can confidently increase your campaigns and client requests for feedback on your site.
Features
Power Online Reviews provides many great features to WP users. Here are just a few:
Features For Local Business Users
- Collect user feedback easily.
- Central management of user feedback on local business website.
- Ethical management of positive and negative reviews.
- Good reviewers are automatically prompted to submit a review to third-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- Forms are fully responsive and can be used on all computers, and smart devices.
All user feedback is centrally stored in the “Manage Feedbacks” area. (Screenshot above sourced from plugin website)
Click on an entry to view user feedback. (Product screenshot: plugin website)
Plugin Admin Features
- All forms are instantly created as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Add image of business. Customize title/prompt and default text. Edit form color background and border, submit button colour and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Choose minimum “good” feedback level (e.g. ”4”).
Edit your review form. (Product screenshot: Power Online Reviews website)
Useful Tips
The plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main website pages.
Power Online Reviews Support
This plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, thirty day, full money-back guarantee.
Product Price
- Single – Install the plugin on one site that you own. Cost = $9.75
- Multi-User Personal License – Install the plugin on multiple of your own domains. Cost = $29.00.
- Developer – Can be installed on any site you own. Install the plugin on all client sites for payment or part of a paid service. Can be included for sale with site installation (passing on single user license). Cost = $37.00.
Note: Price details for Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Currently, the plugin sells for the prices shown above. This may or may not be the actual pricing charged by the software seller when you visit the product website and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest price here:
Additional Plugin Info
For a demo video showing how the plugin works, including help documentation and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
We Recommend
Many businesses around the world are currently missing out on opportunities to attract new customers and grow their business because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple and easy solution to begin managing user reviews on your site.
For full details, check out the plugin here: Power Online Reviews – Customer Reviews Management Plugin For WordPress
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