How well are you managing your online reputation in the online economy?
In this article, you will learn about a simple WordPress plugin that can help to avoid the escalation of problem reviews about your services through effective user review management.
WordPress Plugin: Editor’s Pick …
Power Online Reviews – Customer Feedback Management Plugin For WordPress Users
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that fast, easy and simple way to help you generate a lot more positive reviews on 3rd-party review sites like Yelp, TripAdvisor, etc, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to the website back-end for immediate attention by the business owner.
This simple filtering process helps to create more 3rd-party reviews that are positive and happier customers where the service has been less than stellar.
According to a study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp)
How The Plugin Works
Power Online Reviews automatically creates a review form for your site upon installation and activation.
Ask customers to rate your products. (Screenshot sourced from Power Online Reviews )
The form is uncomplicated for your customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to provide a rating of your products.
Good Customer Ratings
Users rate your services with a simple 5-star system. (Product screenshot: plugin website)
When users submit positive ratings (e.g. “4″), they are then invited to add a review to one or more 3rd-party review sites (you specify which third-party review sites to display) …
Visitors who leave good ratings are invited to submit a review on a 3rd-party review site. (Product screenshot: Power Online Reviews )
Clicking on the icon or logo takes your users to the 3rd-party review site where they can then leave their positive review of their experience …
The plugin sends visitors who leave good ratings to your 3rd-party review pages. (Source: Power Online Reviews website)
What Happens When Users Leave Poor Ratings?
Poor feedback can have a serious impact on your business and need to be addressed immediately. (Product screenshot: Power Online Reviews website)
When users submit bad ratings, they are not sent to third-party review sites.
Instead, the review is saved to your admin area, allowing you to respond directly to all dissatisfaction giving you a bad name in public.
The plugin captures negative comments from customers on your site. (Product screenshot: plugin website)
More info: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews from your web site:
Quick Installation
Power Online Reviews installs like every WordPress plugin. Just upload it to your Plugin folder via your administrator section and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative comments can kill your business. Good comment can boost revenues.
If, for any reason, your service has fallen short, you want to know about it a.s.a.p., so you can fix any problems before things get worse.
Some additional benefits and advantages include:
- Repair Any Existing Damage: If you have any existing bad reviews, you can begin to repair the damage ethically by increasing the number of positive reviews being made to 3rd-party review sites and preventing harmful reviews from continuing to spread.
- Increase Targeting Of Client Reviews With Confidence: Once you have an effective system in place to filter negative visitor reviews and allow only positive content about your products or services through, you can confidently begin to increase your campaigns and client requests for feedback about your business on your site.
Plugin Features
Power Online Reviews provides many features to web site owners. Here are just some:
Features For Local Business Users
- Easy collection of customer feedback.
- User feedback is centrally managed on your website.
- Ethical and legitimate management of favorable and poor reviews.
- Positive reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of local business.
- Forms are fully responsive and can be used on all computers, tablets, and smartphone devices.
Your visitor feedback is stored centrally in the “Manage Feedbacks” section. (Source: Power Online Reviews )
Click on an item to view visitor comments. (Product screenshot source: Power Online Reviews )
Plugin Administration Features
- Forms are automatically created as soon as you activate the plugin.
- All review forms are completely customizable.
- Main Review Form: Add business image. Display title/prompt and formatted text. Change form colour background and border, submit button color and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Choose minimum ”positive” feedback level (e.g. “3″).
Customize your review form. (Product screenshot: Power Online Reviews )
Plugin Tips
This plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website.
Support
The plugin was developed and is supported by Tony Marriott, an experienced software developer, and comes with a risk-free, thirty day, complete refund guarantee.
Product Price
- Single Site Licensing – Can be installed on 1 of your own domains. Price = $9.75
- Multi-User Edition – Can be installed on all domains that you own. Cost = $29.00.
- Developer License Edition – Install the plugin on all sites that you own. Install the plugin on any client site for payment or as part of a paid service. Can include for sale with site installation (transferring single user license). Cost = $37.00.
Note: Current pricing for Power Online Reviews can vary, depending on whether there are any promotions or limited-time specials being offered. Presently, the software is selling for the pricing shown above. This may or may not be the actual pricing set by the plugin seller when you visit the plugin site and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest pricing here:
Additional Plugin Information
For a demo video of the plugin in action, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Install This Plugin
Many companies all around the world are currently ignoring opportunities to attract new customers and retain existing ones because they are not managing their online reputations. This plugin offers a simple, easy and inexpensive solution to begin managing your customer feedback.
For more details, check out the plugin here: Power Online Reviews – Easy User Reviews Management For WordPress
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