How good is your reputation online?
In this article, we look at a simple yet effective WordPress plugin that can help to avoid the escalation of negative reviews about your business, products or services through effective user review management.
Let’s Review …
Power Online Reviews – Client Reviews Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that third-party review sites, and give your online reputation a revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are captured on the website for immediate attention by the business owner.
This simple process ensures more positive 3rd-party reviews and happier customers where the service has been below standard.
According to a study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Yelp Official Blog)
Power Online Reviews – How It Works
Power Online Reviews automatically generates a review form on your site upon installation and activation.
Ask users to rate your products or services. (Image: Power Online Reviews website)
The form is very simple for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to provide a rating of your products and services.
What Happens When Customers Submit Positive Feedback?
Users rate your services or products using a simple 5-star rating system. (Image: Power Online Reviews website)
Customers who leave good ratings are asked to share their review on one or more third-party review sites …
Visitors who give positive ratings are asked to provide a review on a third-party review site. (Product screenshot: plugin website)
Clicking on the icon or logo takes your customer to the 3rd-party review site where they can then leave their positive review …
The plugin sends customers who leave positive feedback to your 3rd-party review pages. (Product screenshot sourced from Power Online Reviews website)
What Happens When Users Leave Poor Feedback?
Negative ratings can have a serious impact on your business and need to be addressed immediately. (Screenshot source: plugin website)
When customers submit bad feedback, they are not sent to 3rd-party review sites.
Instead, the comments are saved on your admin backend, allowing you to respond directly to any dissatisfaction and hopefully turn the situation around.
The plugin stores poor feedback from users on your site. (Product screenshot source: Power Online Reviews website)
For more details, visit the plugin site here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews from your site:
Ready To Go To Work In Very Little Time
Power Online Reviews installs just like any WP plugin. Just upload it to your Plugins folder via your dashboard and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Prevent Poor Reviews From Spreading
Negative feedback can seriously ruin your reputation. Good reviews can boost revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Additional benefits of this plugin include the following:
- Repair Any Existing Damage: If you have any existing poor reviews, you can start repairing the damage by increasing the number of positive reviews being made to third-party review sites and not allowing negative reviews from continuing to grow.
- Increase Campaigns For Client Reviews With Confidence: Once you create a ”net” for filtering bad customer reviews and letting through only positive content about your products and services, you can confidently increase your campaigns and customer requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews offers many unique features to web site owners. Here are just some:
Features For Business Users
- Allows easy collection of user feedback.
- Customer feedback is centrally managed on your site.
- Manage positive and poor reviews ethically and legitimately.
- Good reviewers are automatically prompted to submit review to third-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and display correctly on all computers or tablet screens, or smart devices.
All visitor feedback is stored centrally in the Feedback Management area. (Product screenshot source: plugin website)
Click on a record to view user feedback. (Screenshot source: plugin website)
Plugin Admin Settings
- All forms are instantly generated as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Edit image, default text title, default text, form background color, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum ”positive” rating level.
Customize your review form. (Image: Power Online Reviews website)
Useful Tips
This plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main site.
Product Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and is backed by a risk-free, thirty day, 100% refund guarantee.
Plugin Cost
- Single – Install the plugin on one of your own domains. Cost = $9.75
- Multi-User Licensing – Can be installed on all as many of your own domains as you like. Price = $29.00.
- Developer License – Can be installed on any site you own. Can be installed on any client site for payment or part of a paid service. Can sell with site installation (transferring single user license). Price = $37.00.
Please Note: Pricing for Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. Presently, the plugin is selling for the prices shown above. This may or may not be the actual pricing charged by the product developer when you visit the product site and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for the current pricing information:
Additional Plugin Info
For a demo video of the plugin, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Many businesses are ignoring opportunities to create happier customers and grow their business because they are not managing their online reputations effectively. Power Online Reviews offers a simple way to begin managing customer reviews on your website.
For more details, visit the plugin website here: Power Online Reviews – User Feedback Management Plugin For WordPress
***
***