How well do you manage your online reputation in the web economy?
In this article, you will learn about a simple WordPress plugin that lets you legally and ethically manage customer feedback.
Our WordPress Plugin Choice For Users …
Power Online Reviews – WordPress Plugin For Management Of User Feedback
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that allows any business to third-party review sites, and give your business a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are retained on the website for attention by the business owner.
This simple filtering process can help you create more positive third-party reviews and happier customers where the service may have been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
How It Works
Power Online Reviews automatically creates a review form for your site upon installation and activation.
Ask customers to rate your products. (Image: plugin website)
The form is very simple for your customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to rate your product or service with a one-click rating feature and submit their feedback.
Positive User Ratings
Users rate your products or services with a simple 5-star rating system. (Image: Power Online Reviews )
When customers submit good ratings, they are asked to add a review to one or more 3rd-party review sites …
Visitors who leave good feedback are invited to provide a review on a third-party review site. (Screenshot source: Power Online Reviews website)
Clicking on the icon or logo takes your users to the 3rd-party review site where they can then leave a positive review of your company, services or products …
The plugin sends users who leave positive ratings to your 3rd-party review pages. (Screenshot: Power Online Reviews website)
What Happens When Customers Submit Negative Feedback?
Poor ratings can have a serious impact on your business and need to be addressed immediately. (Screenshot sourced from Power Online Reviews website)
When customers leave a poor rating, they are not sent to 3rd-party review sites.
Instead, the comments are saved in your admin area, giving you the option to engage with the customer and hopefully turn them back into happy customers.
The plugin stores negative comments from visitors on your site. (Screenshot: plugin website)
Go here to learn more about the plugin: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews on your site:
Be Up And Running In Minutes
Power Online Reviews installs like any plugin. Just upload a zip file containing the plugin files to your Plugin folder via your WP dashboard and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Poor reviews can seriously ruin your reputation. Good reviews can increase revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can repair any damage before things get out of hand.
Additional benefits include the following:
- Repair Existing Damage: If you have any existing bad reviews, you can begin to repair the damage ethically by increasing the number of positive reviews being made to 3rd-party review sites and not allowing negative reviews from continuing to spread.
- Increase Campaigns For Client Reviews With Confidence: Once you put a system in place to filter poor user feedback and allow only positive comments about your business through, you can confidently increase your campaigns and email requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews provides a number of features to site owners. Here are just some:
User Features
- Easy collection of customer feedback.
- Central management of user feedback on your site.
- Manage favorable and bad reviews ethically and legitimately.
- Good reviewers are automatically prompted to submit review to third-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and display correctly on all computers, tablets, and mobile devices.
All user feedback is centrally stored in the “Manage Feedbacks” area. (Screenshot: plugin website)
Click on an item to view visitor comments. (Product screenshot source: Power Online Reviews website)
Plugin Admin Features
- Forms are automatically generated as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Edit image, default text title, default text, form background color, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Ratings Section – Choose which rating number or higher will be regarded as being a “good” review (e.g. “3″). Everything below the number you specify will be considered a “bad” review and stored feedback management area, so visitors will not be invited to proceed to the third-party review sites). Other customizable features in this section include the submit button background colour, and submit button text colour.
Edit your review form. (Screenshot above sourced from plugin website)
Plugin Tips
Power Online Reviews was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website.
Support
This plugin was developed and is maintained by Tony Marriott, an experienced software developer, and is backed by a no-risk, thirty day, 100% money-back guarantee.
Product Licensing Pricing
- Single Site Personal License – Install the plugin on a single of your own domains. Price = $9.75
- Multi-User License Edition – Can be installed on multiple sites that you own. Price = $29.00.
- Developer License Edition – Can be installed on any site you own. Install the plugin on all client sites for payment or as part of a paid service. Can be flipped with site installation (transferring single user license). Price = $37.00.
Note: Price details for this product depends on whether there are any promotions or limited-time specials being offered. The above reflects the pricing when this review was written. This may or may not be the actual pricing charged by the product seller when you visit the product site and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for current pricing details:
Additional Plugin Info
For demo videos showing plugin usage, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Get This Plugin
Many businesses around the world are missing out on opportunities to attract new customers and increase their revenues because they ignore their online reputations. Power Online Reviews offers a simple way to manage user feedback on your site.
For full details, visit the plugin website: Power Online Reviews – Easy User Reviews Management For WordPress
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