How good is your reputation online?
In this article, we look at a simple plugin for WordPress users that allows you to legally and ethically manage user reviews.
Introducing …
Power Online Reviews – WordPress Plugin For User Feedback Management
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that allows any business to third-party review sites, and give your business a significant boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to the website back-end for attention by the business owner.
This simple process helps to generate more positive 3rd-party reviews and improves customer experience where the service has fallen down.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp Blog)
How It Works
The plugin automatically creates a review form for your site upon installation and activation.
Ask users to rate your services or products. (Screenshot source: Power Online Reviews website)
The form is uncomplicated for customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to rate your product using a one-click rating feature and submit their response.
Positive Customer Ratings
Customers rate your products with a simple 5-star system. (Screenshot: Power Online Reviews )
Customers who leave good ratings are asked to add a review to one or more 3rd-party review sites (you specify which 3rd-party review sites to display) …
Customers who leave good ratings are asked to submit a review on a third-party review site. (Product screenshot: Power Online Reviews website)
Clicking on the icon or logo takes your customers to the 3rd-party review site where they can then leave a positive review of their experience with your company, services or products …
The plugin sends visitors who leave positive ratings to your 3rd-party review pages. (Product screenshot sourced from plugin website)
What Happens When Customers Leave Negative Ratings?
Negative ratings can have a serious impact on your business if issues are not addressed immediately. (Source: plugin website)
Customers who leave poor ratings are not sent to 3rd-party review sites.
Instead, the user review is saved locally, allowing you to respond directly to any complaints giving you a bad name in public.
The plugin stores poor feedback from visitors on your site. (Screenshot: plugin website)
Learn more here: Power Online Reviews
Benefits
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews from your web site:
Ready To Go To Work In Minutes
Power Online Reviews installs like every plugin. Simply upload it to your Plugin folder via your admin section and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Help Prevent Negative Reviews
Poor reviews can seriously harm your reputation. Great feedback can boost revenues.
If, for whatever reason, your service has fallen short, you want to know about it a.s.a.p., so you can repair any damage before things get out of hand.
Additional benefits and advantages include the following:
- Repair Any Existing Damage: If you have any existing bad reviews, you can start repairing the damage by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing negative reviews from spreading.
- Increase Campaigns For Customer Reviews With Confidence: Once you create an effective system for filtering negative visitor feedback and promoting only positive content about your business, products or services, you can confidently begin increasing your campaigns and requests for feedback on your site.
Plugin Features
Power Online Reviews offers a number of great features to website owners. Here are just some:
User Features
- Allows easy collection of visitor feedback.
- Centrally manage user feedback on local business website.
- Ethical management of favorable and bad reviews.
- Good reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and can be used on all computers, tablets, or smart devices.
All user feedback is centrally stored in the Feedback Management section. (Image: Power Online Reviews )
Click on an item to view customer feedback. (Screenshot: plugin website)
Admin Features
- Forms are instantly created when plugin is activated.
- Review forms are completely customizable.
- First Review Form: Edit business image, default text title, default text, form background color, submit button background colour, submit button text color.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Choose minimum ”positive” rating level.
Edit your review form. (Image: Power Online Reviews )
Useful Tips
Power Online Reviews was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main site.
Product Support
The plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a no-risk, 30 day, 100% money-back guarantee.
Product Licensing Price
- Single License Edition – Install the plugin on a single site that you own. Price = $9.75
- Multi-User Edition – Can be installed on multiple as many of your own sites as you want. Price = $29.00.
- Developer Edition – Can be installed on all sites that you own. Can be installed on any client site for payment or part of a paid service. Can be included for sale with site installation (passing on single user license). Price = $37.00.
Note: The price of Power Online Reviews depends on whether there are any promotions or limited-time special offers. The above reflects the current pricing when this article was published. This may not be the actual price set by the software seller when you visit the product website and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Information
For ”how to” videos of the plugin in action, including installation instructions and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Businesses are currently ignoring opportunities to create happier customers and increase their revenues because they are not managing their online reputations effectively. This plugin offers a simple solution to begin managing your customer feedback.
For more details, check out the plugin here: Power Online Reviews – Customer Feedback Management Plugin For WordPress Users
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