Do you have an online reputation management strategy?
In this article, you will learn about a simple WordPress plugin that can help to avoid the escalation of negative reviews about your business through effective user review management.
Let’s Review …
Power Online Reviews – WordPress Plugin For Easy User Reviews Management
Plugin Description
Power Online Reviews is a simple to install WordPress plugin that fast, easy and simple way to help you generate masses of positive reviews on third-party review sites like Yelp, Yell.com, etc, and give your business a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are captured directly to the business website back-end for attention by the business owner.
This simple filtering process helps to generate more positive third-party reviews and improves customer satisfaction where the service may have fallen down.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp.com)
How It Works
Upon installation and activation, Power Online Reviews automatically creates a review form on your site.
Ask visitors to rate your products or services. (Screenshot: plugin website)
The form is uncomplicated for visitors and customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to provide a rating of your services.
What Happens When Users Submit Good Feedback?
Customers rate your products or services using a simple 5-star rating system. (Image: Power Online Reviews website)
Customers who submit a positive rating are then invited to share their review on one or more 3rd-party review sites (you can specify which 3rd-party review sites to display) …
Visitors who give positive feedback are asked to leave a review on a third-party review site. (Product screenshot source: Power Online Reviews website)
Clicking on the icon or logo takes your visitor to the 3rd-party review site where they can then leave a positive review …
The plugin sends customers who leave good feedback to your third-party review pages. (Product screenshot: plugin website)
What Happens When Customers Submit Poor Ratings?
Poor feedback can have a serious impact on your business and need to be addressed immediately. (Screenshot: plugin website)
Users who submit a bad rating (e.g. ”2″) are not sent to third-party review sites.
Instead, the review is saved to your site, giving you the option to contact the customer giving you a bad name in public.
The plugin captures negative comments from users on your site. (Image: Power Online Reviews website)
For more details, visit the plugin site here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews from your web site:
Ready To Use In Minutes
Power Online Reviews is very easy to install. Simply upload a zip file that contains the plugin to your Plugin folder via your WordPress dashboard and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative comments can harm your reputation. Positive comment can increase revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Some additional plugin benefits include the following:
- Repair Existing Damage: If you have any existing poor reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing bad reviews from growing.
- Increase Campaigns For Customer Reviews With Confidence: Once you have an effective process in place to filter negative user reviews and let through only positive content about your products and services, you can confidently begin increasing your campaigns and email requests for feedback about your business on your site.
Features
Power Online Reviews offers many features to WP users. Here are just a few:
Features For Business Users
- Easy collection of user feedback.
- Central management of visitor feedback on your site.
- Manage good and bad reviews ethically and legitimately.
- Good reviewers are automatically prompted to post a review on third-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and display correctly on any computer, tablet, or smartphone device.
Your visitor feedback is centrally stored in the “Manage Feedbacks” area. (Screenshot sourced from plugin website)
Click on an item to view user feedback. (Source: Power Online Reviews )
Administration Features
- Forms are automatically generated when plugin is activated.
- All review forms are fully editable.
- First Review Form: Edit image, default text title, default text, form background colour, submit button background color, submit button text color.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Ratings Section – Choose which rating level or above will be regarded as being a “good” review (e.g. “3″). Everything below this level will be considered a “bad” review and stored feedback management section, so your visitors will not be asked to continue to the 3rd-party review sites). Other editable features of this section include the submit button background colour, and submit button text colour.
Your review form is completely editable. (Product screenshot: Power Online Reviews )
Useful Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main website pages.
Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a no-risk, thirty day, full money-back guarantee.
Plugin Pricing
- Single – Install the plugin on 1 site that you own. Cost = $9.75
- Multi-User – Install the plugin on all as many of your own sites as you want. Price = $29.00.
- Developer Licensing – Install the plugin on all sites that you own. Install the plugin on all client sites for payment or as part of a paid service. Can be sold with site installation (transferring single user license). Cost = $37.00.
Please Note: Pricing details of Power Online Reviews can vary, depending on whether there are any promotions or limited-time specials being offered. The pricing above was correct when this content was written. This may not be the actual price charged by the product author when you visit the product site and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for current pricing details:
Additional Information
For demo videos showing plugin usage, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Many companies everywhere are currently ignoring opportunities to attract new customers and grow their business because they are not effectively monitoring their online reputations. This plugin offers a simple, easy and inexpensive solution to begin managing user reviews on your site.
For complete details, check out the plugin here: Power Online Reviews – Client Reviews Management Plugin For WordPress
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