How well do you manage your online reputation in the online economy?
In this article, we’ll explore a simple yet effective tool for WordPress users that allows you to legally and ethically manage your customer feedback.
Introducing …
Power Online Reviews – Easy User Reviews Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that fast, simple and easy way to help you generate more positive reviews on third-party review sites like Yelp, Yell.com, etc, and give your business a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are retained on the website for attention by the business owner.
This process helps to create more positive third-party reviews and improves user experience where the service has been below standard.
According to a recent study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, the plugin automatically creates a review form on your site.
Ask users to rate your business. (Screenshot: plugin website)
The form is very simple for visitors and customers to fill in. Users enter their name and email address (phone number is optional). They are then asked to provide a rating of your services and products.
Positive Customer Ratings
Customers rate your services or products using a simple 5-star system. (Screenshot: Power Online Reviews )
Customers who leave good ratings are invited to share their review on one or more 3rd-party review sites …
Customers who give positive ratings are asked to submit a review on a 3rd-party review site. (Image: Power Online Reviews website)
Clicking on the icon or logo takes your users to the third-party review site where they can then leave their positive review of their experience with your business, services or products …
The plugin sends users who leave positive feedback to your third-party review pages. (Image source: plugin website)
What Happens When Customers Submit Negative Ratings?
Poor ratings can have a serious impact on your business and need to be addressed immediately. (Image: Power Online Reviews website)
Customers who submit a bad rating (e.g. ”1”, “2”, or “3”) are not sent to 3rd-party review sites.
Instead, the customer reviews are saved locally, allowing you to respond directly to all dissatisfied users giving you a bad name in public.
The plugin captures negative feedback from users on your site. (Screenshot source: Power Online Reviews )
For more details, visit the plugin site here: Power Online Reviews
Benefits
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews from your site:
Fast And Easy To Install And Configure
Power Online Reviews is very easy to install. Just upload it to your Plugin folder via your WP dashboard and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically creates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative feedback can seriously hurt your business. Good feedback can explode revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Additional plugin benefits include the following:
- Repair Existing Damage: If you have any existing negative reviews, you can begin to repair the damage ethically by increasing the number of positive reviews being made to 3rd-party review sites and not allowing harmful reviews from continuing to spread.
- Increase Targeting Of User Reviews With Confidence: Once you put an effective ”net” in place that filters poor customer reviews and allows only positive content about your business, products and services to pass through, you can confidently increase your campaigns and customer requests for feedback on your site.
Plugin Features
Power Online Reviews offers a number of great features to site owners. Here are just some:
User Features
- Collect visitor feedback easily.
- Central management of visitor feedback on your website.
- Manage good and bad reviews ethically.
- Good reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of local business.
- All forms are fully responsive and display correctly on any computer or tablet screen, and smart device.
All visitor feedback is centrally stored in the Feedback Management area. (Product screenshot source: plugin website)
Click on a record to view visitor comments. (Image: plugin website)
Plugin Administration Features
- Forms are automatically created as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Edit business image, default text title, default text, form background color, submit button background color, submit button text color.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum “good” star rating level.
Edit your review form. (Image: Power Online Reviews )
Useful Tips
The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main site.
Plugin Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a no-risk, thirty day, 100% money-back guarantee.
Plugin Pricing
- Single Site Personal License – Install the plugin on one of your own sites. Price = $9.75
- Multi-User Licensing – Can be installed on multiple sites that you own. Price = $29.00.
- Developer – Install the plugin on any site you own. Can be installed on all client sites for payment or part of a paid service. Can sell with site installation (transferring single user license). Cost = $37.00.
Note: The cost to purchase the product depends on whether there are any promotions or limited-time specials being offered. Presently, the plugin is being retailed for the pricing shown above. This may not be the actual price set by the plugin seller when you visit the product website and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the current pricing here:
Additional Info
For ”how to” videos showing plugin usage, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Many companies are ignoring opportunities to create happier customers and grow their business because they are still ignoring their online reputations. Power Online Reviews offers a simple solution to begin managing your online reputation.
For complete details, visit the plugin website here: Power Online Reviews – Easy Customer Feedback Management Plugin For WordPress
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