Are you effectively managing your online reputation?
In this article, we show you a simple yet effective WordPress plugin that allows you to legally and ethically manage user reviews.
Let’s Review …
Power Online Reviews – WordPress Plugin For Easy User Reviews Management
Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that allows you to legally and ethically manage your customer reviews, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are captured on the website for immediate attention by the business owner.
This simple filtering process can help to ensure the submission of more positive 3rd-party reviews and improves customer experience where the service has been less than stellar.
According to a recent study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp Official Blog)
How The Plugin Works
Upon installation and activation, the plugin automatically creates a review form for your site.
Ask visitors to rate your business. (Product screenshot: Power Online Reviews website)
The form is uncomplicated for your customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate your product or service with a 5-star rating feature and submit their feedback.
What Happens When Users Leave Positive Feedback?
Visitors rate your business with a simple 5-star rating system. (Product screenshot: Power Online Reviews )
Users who leave a good rating are invited to share their review on one or more 3rd-party review sites (you can specify which third-party review sites to display) …
Visitors who give positive feedback are invited to write a review on a third-party review site. (Source: plugin website)
Clicking on the icon or logo takes your customers to the 3rd-party review site where they can then leave a positive review of your company, services or products …
The plugin sends visitors who leave good ratings to your 3rd-party review pages. (Product screenshot source: Power Online Reviews )
What Happens When Users Submit Poor Feedback?
Poor ratings can have a serious impact on your business if issues are not addressed immediately. (Product screenshot: Power Online Reviews )
Users who submit bad ratings are not sent to 3rd-party review sites.
Instead, the reviews are saved on your website, allowing you to respond directly to any unhappy customers and hopefully turn them back into happy customers.
The plugin captures poor feedback from users on your site. (Source: plugin website)
Learn more here: Power Online Reviews
Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Quick And Easy To Install And Implement
Power Online Reviews installs like every WP plugin. Simply upload a zip file containing the plugin files to your Plugin folder via your dashboard and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Early Prevention
Negative feedback can damage your business. Good reviews can boost revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can fix any problems before things get out of hand.
Some additional benefits include the following:
- Repair Any Existing Damage: If you have any existing poor reviews, you can start repairing the damage by increasing the number of positive reviews flowing to 3rd-party review sites and preventing harmful reviews from continuing to grow.
- Increase Campaigns For Client Reviews With Confidence: Once you create an effective process that filters bad user feedback and promotes only positive comments about your products or services, you can confidently begin to increase your campaigns and customer requests for feedback on your site.
Plugin Features
Power Online Reviews offers many unique features to WP users. Here are just a few of these:
Features For Business Users
- Collect customer feedback easily.
- Centrally manage user feedback on local business website.
- Ethical and legitimate management of good and poor reviews.
- Good reviewers are automatically prompted to post a review on third-party review sites.
- Poor reviews are ”quarantined” for the attention of business owner.
- Forms are fully responsive and can be used on all computers, or smart devices.
Your user feedback is centrally stored in the Feedback Management section. (Product screenshot: plugin website)
Click on a record to view user feedback. (Product screenshot sourced from Power Online Reviews website)
Plugin Administration Features
- All forms are automatically generated as soon as the plugin is activated.
- Completely editable review forms.
- Main Review Form: Add business image. Customize title/prompt and formatted text. Change form color background and border, color of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Ratings Section – Select which rating level or above will be considered a “good” review (e.g. ”4”). Everything below this level will be considered a “bad” review and stored in the plugin management section, so visitors will not be asked to submit comments to the third-party review sites). Other customizable features of this section include the submit button background color, and submit button text color.
Edit your review form. (Screenshot: Power Online Reviews )
Useful Tips
The plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main website navigation menus.
Support
This plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a no-risk, 30 day, complete money-back guarantee.
Product Price
- Single – Can be installed on 1 of your own domains. Cost = $9.75
- Multi-User – Can be installed on all of your own domains. Cost = $29.00.
- Developer – Can be installed on any site you own. Can be installed on any client site as part of a paid service. Can include for sale with site installation (passing on single user license). Price = $37.00.
Note: Current pricing for Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Currently, the product sells for the pricing shown above. This may or may not be the actual price set by the software seller when you visit the product site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current pricing details:
Additional Plugin Information
For ”how to” videos showing plugin usage, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Our Recommendation
Businesses all around the world are ignoring opportunities to create happier customers and retain existing ones because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple and inexpensive way to begin managing user reviews on your site.
For complete details, check out the plugin here: Power Online Reviews – Customer Reviews Management Plugin For WordPress
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