Are you managing your online reputation?
In this article, you will learn about a simple yet effective plugin for WordPress users that lets you legally and ethically manage your customer feedback.
WordPress Plugin Review …
Power Online Reviews – Customer Feedback Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that allows any business to increase their number of positive reviews on 3rd-party review sites like Yelp, TripAdvisor, etc, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are captured directly to your business website back-end for immediate attention by the business owner.
This simple sorting process can help you create more 3rd-party reviews that are positive and happier customers where the service may have been below par.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, Power Online Reviews automatically creates a review form on your site.
Ask users to rate your products or services. (Screenshot: plugin website)
The form is uncomplicated for customers to fill in. Users enter their name and email address (phone number is optional). They are then asked to provide a rating of your products or services.
What Happens When Customers Submit Good Feedback?
Customers rate your products or services using a simple 5-star rating system. (Product screenshot source: plugin website)
Customers who leave positive feedback (e.g. ”4” or “5”) are then asked to add a review to one or more 3rd-party review sites (you specify which 3rd-party review sites to display) …
Customers who leave good feedback are invited to submit a review on a 3rd-party review site. (Product screenshot: Power Online Reviews website)
Clicking on the icon or logo takes your customers to the 3rd-party review site where they can then leave their positive review …
The plugin sends customers who leave good ratings to your 3rd-party review pages. (Image source: Power Online Reviews website)
Bad User Ratings
Poor feedback can have a serious impact on your business and need to be immediately addressed. (Source: Power Online Reviews website)
When customers submit a poor rating, they are not sent to 3rd-party review sites.
Instead, the review is saved locally, allowing you to respond directly to all negative feedback and also minimize the possibility of customers wanting to vent or post damaging comments on Facebook, forums, or other review sites.
The plugin stores negative comments from visitors on your site. (Product screenshot sourced from plugin website)
For more details go here: Power Online Reviews
Plugin Benefits
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews from your site:
Be Up And Running In Minutes
Power Online Reviews installs like every other plugin. Just upload the plugin file to your Plugins folder via your dashboard and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Avoid Bad Reviews From Spreading
Negative comments can ruin your business. Great feedback can grow revenues.
If, for whatever reason, your service has fallen below par, you want to know about it a.s.a.p., so you can rectify the issue before things get out of hand.
Additional benefits and advantages include:
- Repair Any Existing Damage: If you have any existing negative reviews, you can start repairing the damage by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing bad reviews from continuing to spread.
- Increase Targeting Of Customer Reviews With Confidence: Once you create an effective process that filters negative visitor feedback and allows only positive comments about your business, products and services through, you can confidently increase your campaigns and email requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews provides a number of features to website owners. Here are just some:
Features For Business Users
- Easy collection of customer feedback.
- User feedback is centrally managed on your site.
- Legitimate management of positive and poor reviews.
- Positive reviewers are automatically prompted to review at third-party review sites.
- Negative reviews are captured locally for the attention of business owner.
- All forms are fully responsive and can be used on all computers, and mobile devices.
Your customer feedback is centrally stored in the Feedback Management area. (Image source: Power Online Reviews )
Click on an item to view user comments. (Screenshot sourced from Power Online Reviews website)
Plugin Administration Features
- Forms are instantly created when plugin is activated.
- All review forms are fully editable.
- First Review Form: Add business image. Customize title/prompt and default text. Change form color background and border, color of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Choose minimum “good” feedback level.
Edit your review form. (Image: plugin website)
Plugin Tips
Power Online Reviews was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main site.
Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced software developer, and is backed by a risk-free, thirty day, complete refund guarantee.
Product Pricing
- Single Edition – Install the plugin on 1 of your own sites. Cost = $9.75
- Multi-User – Install the plugin on all of your own sites. Cost = $29.00.
- Developer – Can be installed on any site you own. Install the plugin on any client site as part of a paid service. Can sell with site installation (passing on single user license). Cost = $37.00.
Please Note: Pricing for the Power Online Reviews software can vary, depending on whether there are any promotions or limited-time specials being offered. The pricing above was current when this content was written. This may not be the actual pricing set by the product developer when you visit the site and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Plugin Info
For ”how to” videos showing how the plugin works, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Install This Plugin
Businesses all over the world are currently ignoring opportunities to attract new customers and retain existing ones because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple solution to begin managing your customer feedback.
For full details, visit the plugin website here: Power Online Reviews – WordPress Plugin For Management Of User Feedback
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