Are you effectively ignoring your online reputation?
In this article, we review a simple yet effective tool for WordPress users that allows you to legally and ethically manage user feedback.
WordPress Plugin: Editor’s Pick …
Power Online Reviews – Easy User Reviews Management For WordPress
Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that allows any business to increase their number of positive reviews on third-party review sites like Yelp, Yell.com, etc, and give your business a significant boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This simple process ensures more positive 3rd-party reviews and improves customer satisfaction where the service may have fallen down.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp)
How The Plugin Works
Upon installation and activation, the plugin automatically creates a review form on your site.
Ask customers to rate your services or products. (Screenshot source: plugin website)
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to rate your product using a one-click rating feature and submit their response.
What Happens When Customers Leave Good Ratings?
Customers rate your services or products with a simple 5-star rating system. (Screenshot: plugin website)
When users leave a good rating, they are asked to share their review on one or more 3rd-party review sites (you specify which third-party review sites to display) …
Customers who give positive feedback are asked to write a review on a 3rd-party review site. (Product screenshot: Power Online Reviews )
Clicking on the icon or logo takes your customer to the 3rd-party review site where they can then leave a positive review of their experience with your company, services and products …
The plugin sends customers who leave positive feedback to your third-party review pages. (Source: Power Online Reviews )
Bad User Ratings
Negative ratings can have a serious impact on your business and need to be addressed immediately. (Screenshot above sourced from Power Online Reviews website)
When customers leave a bad rating (e.g. ”2″), they are not sent to third-party review sites.
Instead, the customer reviews are saved in your site’s admin area, allowing you to respond directly to any negative feedback giving you a bad name in public.
The plugin captures negative comments from customers on your site. (Product screenshot: plugin website)
For more details, visit the plugin site here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your website:
Easy And Quick To Install
Power Online Reviews is really easy to install. Simply upload a zip folder that contains the plugin to your Plugin folder via your WordPress dashboard and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Early Prevention
Bad reviews can kill your reputation. Great feedback can increase revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can repair any damage before things get out of hand.
Some additional benefits include the following:
- Repair Any Existing Damage: If you have any existing poor reviews, you can start repairing the damage ethically by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing negative reviews from growing.
- Increase Targeting Of Client Reviews With Confidence: Once you put an effective ”net” in place for filtering negative user feedback and promoting positive content about your business, products or services, you can confidently begin to increase your campaigns and user requests for feedback about your business on your site.
Plugin Features
Power Online Reviews provides many unique features to WP users. Here are just a few:
Features For Business Users
- Easy collection of visitor feedback.
- User feedback is centrally managed on local business website.
- Manage favorable and negative reviews ethically and legitimately.
- Positive reviewers are automatically prompted to post a review on third-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and display correctly on all computers, or mobile devices.
Your customer feedback is centrally stored in the “Manage Feedbacks” area. (Screenshot: Power Online Reviews )
Click on an item to view user comments. (Image: Power Online Reviews )
Plugin Admin Features
- Forms are instantly generated as soon as you activate the plugin.
- All review forms are completely editable.
- Main Review Form: Add business image. Add title/prompt and formatted text. Change form color background and border, color of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Select minimum ”positive” star rating level.
Edit your review form. (Image: Power Online Reviews )
Plugin Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main site.
Product Support
The plugin was developed and is supported by Tony Marriott, an experienced software developer, and comes with a risk-free, thirty day, 100% money-back guarantee.
Plugin Pricing
- Single Edition – Install the plugin on one domain that you own. Price = $9.75
- Multi-User – Can be installed on all of your own domains. Cost = $29.00.
- Developer Edition – Install the plugin on any site you own. Install the plugin on all client sites as part of a paid service. Can sell with site installation (passing on single user license). Cost = $37.00.
Note: The price of this product depends on whether there are any promotions or limited-time special offers. Presently, the product retails for the prices shown above. This may not be the actual pricing charged by the plugin author when you visit the product website and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Information
For ”how to” videos showing how the plugin works, including installation instructions and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Many companies all around the world are ignoring opportunities to attract new customers and increase their revenues because they are still ignoring their online reputations. This plugin offers a simple, easy and affordable solution to manage user feedback on your website.
For more information, check out the plugin here: Power Online Reviews – WordPress Plugin For Managing Client Feedback
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