Do you have an effective online reputation management strategy?
In this article, we’ll look at a simple plugin for WordPress users that allows you to legally and ethically manage user reviews.
Presenting …
Power Online Reviews – Customer Reviews Management Plugin For WordPress Users
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that can help you increase the number of positive reviews for your business, services and products, and give your business a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This helps to generate more third-party reviews that are positive and happier customers where the service has been less than stellar.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically creates a review form for your site.
Ask users to rate your products or services. (Screenshot: Power Online Reviews )
The form is uncomplicated for customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to provide a rating of your services.
What Happens When Users Submit Good Feedback?
Visitors rate you with a simple 5-star system. (Product screenshot: Power Online Reviews )
When customers submit good ratings, they are invited to add a review to one or more 3rd-party review sites …
Users who leave positive ratings are invited to provide a review on a 3rd-party review site. (Product screenshot source: plugin website)
Clicking on the icon or logo takes your customers to the third-party review site where they can then leave a positive review of their experience with your business, services and products …
The plugin sends users who leave positive feedback to your 3rd-party review pages. (Screenshot above sourced from Power Online Reviews )
What Happens When Customers Leave Negative Ratings?
Poor feedback can have a serious impact on your business if issues are not immediately addressed. (Image: Power Online Reviews website)
When users leave a bad rating, they are not sent to third-party review sites.
Instead, the customer review is saved to your admin backend, allowing you to respond directly to all complaints giving you a bad name in public.
The plugin captures poor feedback from visitors on your site. (Image: Power Online Reviews website)
To learn more about this plugin go here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your website:
Ready To Start Using In Minutes
Power Online Reviews installs just like every other plugin. Just upload it to your Plugin folder via your dashboard and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Poor reviews can kill your reputation. Great feedback can grow revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can repair any damage before things get out of hand.
Some additional benefits of this plugin include:
- Repair Existing Damage: If you have any existing bad reviews, you can begin repairing the damage by increasing the number of positive reviews flowing to 3rd-party review sites and preventing harmful reviews from continuing to spread.
- Increase Targeting Of User Reviews With Confidence: Once you create an effective ”net” that filters bad user feedback and promotes positive comments about your products or services, you can confidently begin increasing your campaigns and client requests for feedback on your site.
Plugin Features
Power Online Reviews offers many great features to web site owners. Here are just a few:
User Features
- Collect customer feedback easily.
- User feedback is centrally managed on your website.
- Manage favorable and poor reviews ethically and legitimately.
- Good reviewers are automatically prompted to post reviews on 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of local business.
- All forms are fully responsive and display correctly on all computers or tablet screens, or smart devices.
Your visitor feedback is stored centrally in the “Manage Feedbacks” screen. (Product screenshot sourced from Power Online Reviews )
Click on an item to view customer comments. (Screenshot: plugin website)
Plugin Admin Features
- All forms are automatically created as soon as the plugin is activated.
- Review forms are fully customizable.
- Main Review Form: Add image of business. Display title/prompt and text. Change form colour background and border, submit button color and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Select minimum “good” rating level (e.g. ”4”).
Your review form is fully editable. (Screenshot: Power Online Reviews )
Useful Tips
Power Online Reviews was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main site.
Plugin Support
The plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a no-risk, 30 day, complete money-back guarantee.
Software Cost
- Single Site License – Can be installed on one of your own sites. Price = $9.75
- Multi-User License – Install the plugin on all sites that you own. Cost = $29.00.
- Developer – Install the plugin on any site you own. Install the plugin on all client sites for payment or part of a paid service. Can be sold or flipped with site installation (passing on single user license). Cost = $37.00.
Note: The price of Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. The above reflects the current price at the time this article was written. This may or may not be the actual pricing charged by the product author when you visit the website and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Information
For ”how to” videos of the plugin in action, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Install This Plugin
Companies all over the world are currently missing out on opportunities to attract new customers and boost their revenues because they ignore their online reputations. Power Online Reviews offers a simple way to manage your online reputation.
For more information, check out the plugin here: Power Online Reviews – Easy Client Reviews Management For WordPress
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