Do you have an effective strategy to manage your online reputation?
In this article, we explore a simple yet effective tool for WordPress users that lets you legally and ethically manage your customer reviews.
Introducing …
Power Online Reviews – User Feedback Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple and easy-to-use plugin for WordPress users that can help you generate hundreds, if not thousands, of positive reviews for your business, services or products, and give your business a boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are captured on the website for attention by the business owner.
This simple process helps to create more positive 3rd-party reviews and happier customers where the service has fallen down.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp Official Blog)
How The Plugin Works
Upon installation and activation, the plugin automatically creates a review form on your site.
Ask users to rate your services or products. (Screenshot source: Power Online Reviews website)
The form is very simple for customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to provide a rating of your services.
What Happens When Users Submit Positive Feedback?
Customers rate your services or products using a simple 5-star system. (Screenshot: Power Online Reviews website)
Users who submit positive feedback (e.g. ”5″) are invited to add a review to one or more 3rd-party review sites (you specify which third-party review sites to display) …
Visitors who leave good ratings are asked to write a review on a 3rd-party review site. (Screenshot: plugin website)
Clicking on the icon or logo takes your customer to the third-party review site where they can then leave their positive review of their experience …
The plugin sends visitors who leave positive feedback to your third-party review pages. (Product screenshot: Power Online Reviews website)
Bad Customer Rating
Poor feedback can have a serious impact on your business if issues are not immediately addressed. (Source: plugin website)
Customers who leave a negative rating (e.g. ”3″ or less) are not sent to third-party review sites.
Instead, the user reviews are saved on your site, giving you the opportunity to engage with the user giving you a bad name in public.
The plugin stores poor comments from visitors on your site. (Product screenshot: Power Online Reviews )
More info: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your website:
Ready To Start Using In No Time
Power Online Reviews is quite easy to install. Simply upload it to your Plugin folder via your WP admin section and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Damage Control
Bad reviews can seriously kill your business. Good comment can explode revenues.
If, for whatever reason, your service has fallen below par, you want to know about it a.s.a.p., so you can repair any damage before things get out of hand.
Some additional plugin benefits include:
- Repair Any Existing Damage: If you have any existing bad reviews, you can begin repairing the damage by increasing the number of positive reviews flowing to 3rd-party review sites and preventing negative reviews from continuing to spread.
- Increase Targeting Of User Reviews With Confidence: Once you put a ”gateway” in place that filters bad customer reviews and allows only positive comments about your business to get through, you can confidently begin increasing your campaigns and requests for feedback about your business on your site.
Features
Power Online Reviews offers many great features to website owners. Here are just some of these:
Features For Local Business Users
- Allows easy collection of visitor feedback.
- Centrally manage user feedback on your website.
- Manage good and poor reviews ethically.
- Good reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- Forms are fully responsive and can be used on any computer or tablet screen, and portable device.
Your visitor feedback is centrally stored in the Feedback Management section. (Image: plugin website)
Click on an entry to view user comments. (Source: Power Online Reviews website)
Administration Features
- Forms are instantly created as soon as the plugin is activated.
- Completely editable review forms.
- Main Review Form: Edit business image, default text title, default text, form background color, submit button background color, submit button text color.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Choose minimum ”positive” feedback level.
Edit your review form. (Source: plugin website)
Useful Tips
This plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website pages.
Power Online Reviews Support
This plugin was developed and is maintained by Tony Marriott, an experienced software developer, and is sold with a no-risk, thirty day, complete money-back guarantee.
Software Pricing
- Single – Can be installed on 1 domain that you own. Price = $9.75
- Multi-User – Can be installed on multiple of your own domains. Price = $29.00.
- Developer – Install the plugin on all sites that you own. Install the plugin on all client sites as part of a paid service. Can be flipped with site installation (passing on single user license). Price = $37.00.
Please Note: The price of the product can vary, depending on whether there are any promotions or limited-time special offers. The above reflects the pricing when this review was published. This may or may not be the actual pricing set by the plugin author when you visit the product site and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Info
For demo videos of the plugin, including help documentation and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
We Recommend
Businesses are currently missing out on opportunities to attract new customers and retain existing ones because they are not managing their online reputations. Power Online Reviews offers a simple, easy and affordable way to begin managing your customer reviews.
To learn more, visit the plugin website here: Power Online Reviews – WordPress Plugin For Managing User Reviews
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