How good is your reputation online?
In this article, we look at a simple yet effective WordPress plugin that lets you legally and ethically manage user reviews.
Let’s Review …
Power Online Reviews – Easy Client Reviews Management For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use tool for WordPress users that allows any business to increase their number of positive reviews on third-party review sites like Yelp, TripAdvisor, etc, and give your business a revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This can help you generate more 3rd-party reviews that are positive and improves user experience where the service has been below standard.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Yelp.com)
How The Plugin Works
Power Online Reviews automatically generates a review form for your site upon installation and activation.
Ask users to rate your services. (Source: plugin website)
The form is uncomplicated for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to provide a rating of your products.
What Happens When Customers Submit Positive Feedback?
Users rate your products using a simple 5-star system. (Product screenshot sourced from Power Online Reviews )
When users leave a positive rating (e.g. “4″), they are invited to share their review on one or more third-party review sites (you can specify which third-party review sites to display) …
Visitors who leave good feedback are asked to write a review on a 3rd-party review site. (Source: Power Online Reviews website)
Clicking on the icon or logo takes your customer to the 3rd-party review site where they can then leave their positive review of their experience with your business, services and products …
The plugin sends users who leave positive feedback to your third-party review pages. (Image source: Power Online Reviews website)
What Happens When Users Leave Negative Feedback?
Negative ratings can have a serious impact on your business and need to be addressed immediately. (Screenshot: Power Online Reviews )
Users who submit a poor rating are not sent to third-party review sites.
Instead, the review is saved on your site, giving you the opportunity to engage with the customer giving you a bad name in public.
The plugin captures poor comments from customers on your site. (Product screenshot: Power Online Reviews website)
Go here to learn more about this plugin: Power Online Reviews
Plugin Benefits
Here are just some of the benefits of using Power Online Reviews to manage customer reviews on your website:
Fast And Easy To Install And Configure
Power Online Reviews installs like any other plugin. Just upload the plugin file to your Plugin folder via your WordPress dashboard and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Early Prevention
Bad reviews can harm your business. Positive comment can grow revenues.
If, for whatever reason, your service has fallen below par, you want to know about it a.s.a.p., so you can fix any problems before things get worse.
Additional benefits and advantages include:
- Repair Any Existing Damage: If you have any existing poor reviews, you can begin repairing the damage by increasing the number of positive reviews flowing to third-party review sites and preventing negative reviews from continuing to grow.
- Increase Campaigns For User Reviews With Confidence: Once you have an effective ”net” in place to filter poor user feedback and allow only positive comments about your business, products or services through, you can confidently increase your campaigns and customer requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews provides a number of features to WP users. Here are just a few of these:
Features For Business Users
- Allows easy collection of visitor feedback.
- Review visitor feedback on your site.
- Ethical and legitimate management of good and negative reviews.
- Good reviewers are automatically prompted to review at third-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and display correctly on any computer or tablet screen, and smartphone device.
All customer feedback is centrally stored in the “Manage Feedbacks” area. (Screenshot source: plugin website)
Click on an entry to view visitor comments. (Image: plugin website)
Plugin Admin Features
- Forms are instantly generated as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Add image of business. Customize title/prompt and default formatted text. Edit form color background and border, color of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Choose minimum “good” rating level (e.g. “3″).
Your review form is fully editable. (Screenshot: Power Online Reviews website)
Useful Tips
This plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main website navigation menus.
Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a risk-free, 30 day, 100% refund guarantee.
Software Pricing
- Single User License – Install the plugin on 1 domain that you own. Price = $9.75
- Multi-User Edition – Install the plugin on all as many of your own domains as you like. Price = $29.00.
- Developer Edition – Install the plugin on all sites that you own. Install the plugin on all client sites as part of a paid service. Can be sold or flipped with site installation (transferring single user license). Price = $37.00.
Please Note: Pricing for the Power Online Reviews product can vary, depending on whether there are any promotions or limited-time special offers. Presently, the product is being retailed for the prices shown above. This may not be the actual price charged by the product author when you visit the website and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest pricing details:
Additional Info
For a demo video of the plugin, including help documentation and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
We Recommend
Many businesses everywhere are missing out on opportunities to attract new customers and grow their business because they ignore their online reputations. This plugin offers a simple and inexpensive solution to manage your online reputation.
For complete details, visit the plugin website: Power Online Reviews – Easy Client Feedback Management For WordPress
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