Are you managing your online reputation?
In this article, we’ll look at a simple yet effective WordPress plugin that lets you legally and ethically manage your customer feedback.
Introducing …
Power Online Reviews – WordPress Plugin For Easy Customer Feedback Management
Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that fast, simple and easy way to generate masses of positive reviews on 3rd-party review sites like Yelp, Yell.com, etc, and give your business a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews encourages positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are captured directly to the business website back-end for immediate attention by the business owner.
This simple process helps to create more third-party reviews that are positive and happier customers where the service has been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp Blog)
Power Online Reviews – How It Works
Power Online Reviews automatically creates a review form on your site upon installation and activation.
Ask users to rate your products. (Image source: Power Online Reviews )
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to rate your service with a 5-star rating feature and submit their feedback.
What Happens When Customers Leave Positive Feedback?
Customers rate you using a simple 5-star system. (Product screenshot sourced from plugin website)
Customers who leave good feedback (e.g. “4″) are then invited to share their review on one or more 3rd-party review sites …
Visitors who give good feedback are invited to provide a review on a 3rd-party review site. (Image source: plugin website)
Clicking on the icon or logo takes your visitors to the 3rd-party review site where they can then leave their positive review of their experience with your company, services and products …
The plugin sends users who leave good ratings to your third-party review pages. (Screenshot: plugin website)
Negative Customer Ratings
Negative feedback can have a serious impact on your business and need to be immediately addressed. (Source: plugin website)
Customers who submit a negative rating are not sent to third-party review sites.
Instead, the comments are saved on your site’s admin area, giving you the option to contact the user and also help prevent the venting or posting of negative comments on Facebook, social media sites, or other review sites.
The plugin stores negative feedback from visitors on your site. (Screenshot: Power Online Reviews )
To learn more about this plugin go here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews from your website:
Be Up And Running In Minutes
Power Online Reviews is very easy to install. Just upload it to your Plugin folder via your WordPress admin section and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Early Prevention
Negative comments can seriously harm your business. Great feedback can boost revenues.
If, for whatever reason, your service has fallen short, you want to know about it a.s.a.p., so you can fix the issue before things get worse.
Additional benefits include:
- Repair Existing Damage: If you have any existing poor reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews being made to third-party review sites and not allowing bad reviews from continuing to grow.
- Increase Targeting Of User Reviews With Confidence: Once you create an effective system that filters bad visitor reviews and promotes only positive comments about your products or services, you can confidently begin to increase your campaigns and customer requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers many features to WP users. Here are just a few of these:
User Features
- Easy collection of visitor feedback.
- Centrally manage user feedback on local business website.
- Manage favorable and poor reviews ethically.
- Positive reviewers are automatically prompted to submit review to 3rd-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and display correctly on any computer or tablet screen, and smartphone device.
All customer feedback is centrally stored in the “Manage Feedbacks” screen. (Product screenshot: Power Online Reviews website)
Click on an item to view customer feedback. (Screenshot above sourced from plugin website)
Plugin Admin Settings
- Forms are automatically generated as soon as you activate the plugin.
- Review forms are fully customizable.
- Main Review Form: Edit image, default text title, default text, form background color, submit button background colour, submit button text color.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum “good” feedback option.
Edit your review form. (Product screenshot: Power Online Reviews )
Plugin Tips
This plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main website navigation menus.
Power Online Reviews Plugin Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a no-risk, thirty day, 100% refund guarantee.
Product Pricing
- Single Edition – Install the plugin on 1 site that you own. Cost = $9.75
- Multi-User – Can be installed on multiple domains that you own. Price = $29.00.
- Developer License – Install the plugin on any site you own. Install the plugin on all client sites as part of a paid service. Can be sold or flipped with site installation (transferring single user license). Price = $37.00.
Note: The price of the Power Online Reviews product can vary, depending on whether there are any promotions or limited-time specials being offered. Currently, the product retails for the pricing shown above. This may not be the actual price charged by the product seller when you visit the product website and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for current pricing details:
Additional Information
For demo videos of the plugin in action, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Install This Plugin
Many businesses all around the world are currently ignoring opportunities to attract new customers and boost their revenues because they are not managing their online reputations effectively. Power Online Reviews offers a simple and easy solution to begin managing user feedback on your site.
For complete details, check out the plugin here: Power Online Reviews – Customer Feedback Management Plugin For WordPress Users
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