Do you have an effective system in place to manage your online reputation?
In this article, we’ll look at a simple yet effective WordPress plugin that lets you legally and ethically manage user reviews.
Announcing …
Power Online Reviews – Easy Client Feedback Management For WordPress
Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that allows any business to increase their number of positive reviews on third-party review sites like Yelp, TripAdvisor, etc, and give your business a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are captured directly to the business website back-end for immediate attention by the business owner.
This simple process helps to generate more third-party reviews that are positive and happier customers where the service has been below standard.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, Power Online Reviews automatically creates a review form for your site.
Ask customers to rate your business. (Source: Power Online Reviews )
The form is uncomplicated for your customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to provide a rating of your services and products.
Positive Customer Ratings
Users rate your services using a simple 5-star rating system. (Source: Power Online Reviews website)
Customers who submit a good rating (e.g. ”4” or “5”) are asked to share their review on one or more 3rd-party review sites (you can specify which third-party review sites to display) …
Users who leave positive feedback are asked to provide a review on a third-party review site. (Product screenshot: Power Online Reviews )
Clicking on the icon or logo takes your users to the 3rd-party review site where they can then leave their positive review …
The plugin sends visitors who leave good feedback to your third-party review pages. (Source: Power Online Reviews website)
Bad Customer Ratings
Negative ratings can have a serious impact on your business and need to be immediately addressed. (Screenshot above sourced from plugin website)
When users leave a bad rating, they are not sent to third-party review sites.
Instead, the reviews are saved in your website, giving you the opportunity to engage with the user giving you a bad name in public.
The plugin stores negative comments from customers on your site. (Source: Power Online Reviews )
For more details, visit the plugin site here: Power Online Reviews
Plugin Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews from your site:
Quick And Simple To Install And Configure
Power Online Reviews is really easy to install. Simply upload it to your Plugins folder via your WordPress dashboard and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevent Negative Reviews From Spreading
Negative comments can seriously damage your business. Good feedback can explode revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can fix the issue before things get worse.
Some additional plugin benefits include the following:
- Repair Any Existing Damage: If you have any existing poor reviews, you can begin to repair the damage ethically by increasing the number of positive reviews being made to third-party review sites and not allowing bad reviews from continuing to grow.
- Increase Campaigns For Client Reviews With Confidence: Once you put a process in place that filters poor user reviews and allows only positive content about your business to get through, you can confidently begin to increase your campaigns and requests for feedback on your site.
Features
Power Online Reviews offers many features to WP users. Here are just a few of these:
User Features
- Collect visitor feedback easily.
- Customer feedback is centrally managed on local business website.
- Ethical and legitimate management of good and poor reviews.
- Good reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Negative reviews are captured locally for the attention of business owner.
- Forms are fully responsive and can be used on any computer, tablet, and mobile device.
All visitor feedback is centrally stored in the Feedback Management screen. (Screenshot sourced from plugin website)
Click on a record to view customer comments. (Screenshot above sourced from Power Online Reviews )
Plugin Administration Features
- All forms are automatically generated as soon as you activate the plugin.
- All review forms are fully customizable.
- First Review Form: Add business image. Add title/prompt and default formatted text. Edit form colour background and border, submit button colour and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum ”positive” rating level.
Edit your review form. (Image: Power Online Reviews )
Plugin Tips
Power Online Reviews was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main site.
Power Online Reviews Support
This plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, thirty day, 100% money-back guarantee.
Software Cost
- Single – Can be installed on a single domain that you own. Price = $9.75
- Multi-User License – Install the plugin on all domains that you own. Cost = $29.00.
- Developer Licensing – Install the plugin on any site you own. Can be installed on all client sites for payment or part of a paid service. Can be flipped with site installation (transferring single user license). Price = $37.00.
Please Note: The cost of purchasing Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Currently, the software is selling for the prices shown above. This may or may not be the actual pricing charged by the product seller when you visit the product website and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for the current price here:
Additional Info
For a demo video showing how the plugin works, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Many companies are missing out on opportunities to create happier customers and grow their business because they are not managing their online reputations effectively. This plugin offers a simple, easy and inexpensive solution to begin managing your customer reviews.
For more details, check out the plugin here: Power Online Reviews – Easy Client Feedback Management For WordPress
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