Do you know what visitors are saying about your business online?
In this article, you will learn about a WordPress plugin that can help to avoid the escalation of problem reviews about your products through effective customer review management.
Announcing …
Power Online Reviews – User Reviews Management Plugin For WordPress Users
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that can help you get more positive reviews for your company, services or products, and give your online reputation a boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to the business website back-end for attention by the business owner.
This simple process can help you create more positive 3rd-party reviews and happier customers where the service has been less than stellar.
According to a recent study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp Blog)
Power Online Reviews – How It Works
The plugin automatically creates a review form for your site upon installation and activation.
Ask users to rate your services or products. (Screenshot: plugin website)
The form is very simple for visitors and customers to fill in. Users enter their name and email address (phone number is optional). They are then asked to provide a rating of your business.
What Happens When Users Leave Positive Ratings?
Visitors rate you with a simple 5-star system. (Product screenshot: Power Online Reviews website)
Customers who leave a positive rating (e.g. ”4” or “5”) are then asked to add a review to one or more 3rd-party review sites (you can specify which 3rd-party review sites to display) …
Customers who leave positive feedback are asked to submit a review on a 3rd-party review site. (Image: Power Online Reviews )
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave a positive review of your company, services or products …
The plugin sends users who leave good ratings to your third-party review pages. (Screenshot: Power Online Reviews website)
Bad User Rating
Poor feedback can have a serious impact on your business and need to be addressed immediately. (Product screenshot: Power Online Reviews )
When customers submit negative ratings, they are not sent to third-party review sites.
Instead, the review is saved locally, giving you the opportunity to contact the user giving you a bad name in public.
The plugin captures poor comments from users on your site. (Image: Power Online Reviews website)
To learn more about this plugin go here: Power Online Reviews
Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your website:
Installation Is Easy
Power Online Reviews installs just like every other plugin. Just upload it to your Plugin folder via your dashboard and activate.
Simple To Use
As shown in the previous section, the plugin automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Damage Control
Poor reviews can seriously harm your business. Good reviews can boost revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can rectify the situation before things get out of hand.
Additional benefits of using the plugin include the following:
- Repair Existing Damage: If you have any existing poor reviews, you can start to repair the damage by increasing the number of positive reviews flowing to third-party review sites and not allowing harmful reviews from spreading.
- Increase Targeting Of Client Reviews With Confidence: Once you create an effective ”gateway” for filtering poor user feedback and promoting only positive comments about your business, you can confidently begin to increase your campaigns and email requests for feedback on your site.
Plugin Features
Power Online Reviews provides many features to WP users. Here are just a few:
Features For Business Users
- Allows easy collection of user feedback.
- Visitor feedback is centrally managed on local business website.
- Ethical and legitimate management of positive and bad reviews.
- Positive reviewers are automatically prompted to review at third-party review sites.
- Negative reviews are ”quarantined” for the attention of business owner.
- Forms are fully responsive and can be used on any computer or tablet screen, and portable device.
Your visitor feedback is centrally stored in the “Manage Feedbacks” screen. (Screenshot above sourced from Power Online Reviews )
Click on an item to view visitor comments. (Source: Power Online Reviews website)
Admin Settings
- All forms are instantly created as soon as you activate the plugin.
- Review forms are completely customizable.
- First Review Form: Display image of business. Display title/prompt and default text. Edit form colour background and border, color of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Select minimum ”positive” feedback option (e.g. ”4”).
Your review form is fully editable. (Product screenshot: Power Online Reviews website)
Useful Tips
This plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main site navigation menus.
Support
The plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a risk-free, 30 day, complete refund guarantee.
Product Cost
- Single Edition – Can be installed on one site that you own. Cost = $9.75
- Multi-User License Edition – Can be installed on multiple domains that you own. Price = $29.00.
- Developer – Can be installed on any site you own. Can be installed on any client site as part of a paid service. Can sell with site installation (passing on single user license). Cost = $37.00.
Note: The price of the Power Online Reviews plugin can vary, depending on whether there are any promotions or limited-time special offers. The above reflects the current pricing when this content was written. This may not be the actual pricing set by the software author when you visit the website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Info
For ”how to” videos showing plugin usage, including installation instructions and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Download The Plugin
Many businesses are currently missing out on opportunities to create happier customers and grow their business because they are not managing their online reputations effectively. Power Online Reviews offers a simple and easy solution to begin managing user feedback on your website.
For complete details, visit the plugin website here: Power Online Reviews – Easy User Feedback Management For WordPress
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