How do you manage your online reputation in the online economy?
In this article, we show you a simple WordPress plugin that allows you to legally and ethically manage user feedback.
Our WordPress Plugin Choice For Users …
Power Online Reviews – User Reviews Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that 3rd-party review sites, and give your business a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are held back on the website for immediate attention by the business owner.
This simple process helps to generate more 3rd-party reviews that are positive and improves user satisfaction where the service has fallen down.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp Official Blog)
How The Plugin Works
Upon installation and activation, the plugin automatically generates a review form on your site.
Ask customers to rate your services. (Product screenshot: plugin website)
The form is very simple for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to rate you with a 5-star rating feature and submit their response.
What Happens When Users Submit Positive Ratings?
Users rate your business using a simple 5-star system. (Image: plugin website)
Customers who submit a positive rating are then asked to share their review on one or more 3rd-party review sites …
Visitors who give positive ratings are invited to provide a review on a 3rd-party review site. (Product screenshot: Power Online Reviews )
Clicking on the icon or logo takes your customers to the 3rd-party review site where they can then leave a positive review of your business, services or products …
The plugin sends users who leave positive ratings to your third-party review pages. (Image: Power Online Reviews website)
What Happens When Customers Leave Negative Ratings?
Poor ratings can have a serious impact on your business if issues are not addressed immediately. (Product screenshot: Power Online Reviews )
When customers submit bad ratings, they are not sent to 3rd-party review sites.
Instead, the comments are saved locally, giving you the option to engage with the customer giving you a bad name in public.
The plugin stores poor comments from users on your site. (Source: plugin website)
For more details go here: Power Online Reviews
Benefits
Here are just some of the benefits of using Power Online Reviews to manage customer reviews on your website:
Fast And Easy Installation
Power Online Reviews is really easy to install. Simply upload a zip folder that contains the plugin files to your Plugins folder via your dashboard and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative comments can hurt your reputation. Good comment can explode revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get worse.
Some additional plugin benefits include the following:
- Repair Any Existing Damage: If you have any existing poor reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews being made to third-party review sites and not allowing bad reviews from continuing to spread.
- Increase Targeting Of Client Reviews With Confidence: Once you create a system for filtering bad customer feedback and promoting positive content about your business, you can confidently increase your campaigns and requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers a number of great features to WP users. Here are just some of these features:
Features For Business Users
- Collect user feedback easily.
- Centrally manage customer feedback on local business website.
- Manage favorable and negative reviews ethically.
- Positive reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and can be used on any computer, or smartphone device.
All visitor feedback is stored centrally in the Feedback Management section. (Product screenshot sourced from Power Online Reviews website)
Click on an item to view visitor comments. (Image: Power Online Reviews )
Plugin Administration Features
- All forms are instantly generated as soon as the plugin is activated.
- Completely editable review forms.
- First Review Form: Edit business image, default text title, default text, form background color, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Choose minimum “good” star rating option (e.g. “3″).
Your review form is completely editable. (Screenshot source: plugin website)
Plugin Tips
The plugin was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main site.
Power Online Reviews Plugin Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a no-risk, 30 day, 100% refund guarantee.
Plugin Cost
- Single Edition – Can be installed on 1 site that you own. Cost = $9.75
- Multi-User Edition – Can be installed on multiple as many of your own sites as you like. Cost = $29.00.
- Developer – Can be installed on any site you own. Install the plugin on any client site for payment or part of a paid service. Can include for sale with site installation (transferring single user license). Price = $37.00.
Note: Current pricing for Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Currently, the software is being retailed for the amounts shown above. This may not be the actual pricing set by the product developer when you visit the plugin site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current pricing here:
Additional Plugin Information
For a demo video showing plugin usage, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
We Recommend
Businesses all around the world are currently ignoring opportunities to attract new customers and increase their revenues because they are still ignoring their online reputations. Power Online Reviews offers a simple and easy solution to manage your online reputation.
For complete details, check out the plugin here: Power Online Reviews – Easy Client Reviews Management For WordPress
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