How well are you managing your online reputation in the web economy?
In this article, we look at a simple WordPress plugin that can help you avoid the escalation of negative reviews about your business through effective user review management.
WordPress Plugin: Editor’s Pick …
Power Online Reviews – Client Reviews Management Plugin For WordPress Users
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that 3rd-party review sites, and give your business a revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are sent directly to your business website back-end for immediate attention by the business owner.
This simple process can help to ensure the submission of more positive 3rd-party reviews and improves customer experience where the service has been less than stellar.
According to a study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, Power Online Reviews automatically creates a review form on your site.
Ask customers to rate your products or services. (Product screenshot: Power Online Reviews website)
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to provide a rating of your services.
Good User Rating
Customers rate your services using a simple 5-star system. (Image: plugin website)
When customers submit positive ratings (e.g. ”5″), they are asked to add a review to one or more 3rd-party review sites (you specify which 3rd-party review sites to display) …
Customers who leave good feedback are asked to provide a review on a third-party review site. (Image: Power Online Reviews website)
Clicking on the icon or logo takes your visitor to the third-party review site where they can then leave their positive review of their experience …
The plugin sends visitors who leave positive ratings to your 3rd-party review pages. (Image source: Power Online Reviews )
What Happens When Users Leave Negative Ratings?
Negative ratings can have a serious impact on your business and need to be immediately addressed. (Image source: Power Online Reviews website)
When customers leave a negative rating, they are not sent to third-party review sites.
Instead, the review is saved locally, allowing you to respond directly to all negative feedback giving you a bad name in public.
The plugin captures negative feedback from users on your site. (Screenshot: Power Online Reviews website)
Go here to learn more: Power Online Reviews
Benefits
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews from your web site:
Fast And Easy To Install And Implement
Power Online Reviews installs like any WP plugin. Simply upload the plugin file to your Plugin folder via your WP admin section and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative feedback can hurt your business. Positive reviews can boost revenues.
If, for whatever reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can rectify the situation before things get worse.
Additional plugin benefits include:
- Repair Existing Damage: If you have any existing poor reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews being made to 3rd-party review sites and preventing bad reviews from spreading.
- Increase Targeting Of Client Reviews With Confidence: Once you put an effective system in place for filtering bad visitor feedback and letting through only positive content about your business, you can confidently begin to increase your campaigns and user requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews provides many unique features to WordPress users. Here are just a few of these:
Features For Business Users
- Allows easy collection of visitor feedback.
- User feedback is centrally managed on your website.
- Manage good and poor reviews ethically and legitimately.
- Good reviewers are automatically prompted to submit a review to third-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and can be used on all computers, tablets, and smart devices.
All customer feedback is stored centrally in the Feedback Management screen. (Product screenshot: Power Online Reviews website)
Click on a record to view customer comments. (Image: Power Online Reviews )
Plugin Admin Features
- All forms are instantly created as soon as you activate the plugin.
- All review forms are completely editable.
- Main Review Form: Add business image. Customize title/prompt and default formatted text. Edit form colour background and border, submit button color and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum ”positive” feedback option.
Edit your review form. (Screenshot: Power Online Reviews )
Plugin Tips
This plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main site pages.
Power Online Reviews Support
This plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a no-risk, 30 day, complete refund guarantee.
Plugin Pricing
- Single – Can be installed on a single site that you own. Cost = $9.75
- Multi-User – Can be installed on all domains that you own. Price = $29.00.
- Developer License Edition – Install the plugin on any site you own. Install the plugin on all client sites as part of a paid service. Can include for sale with site installation (transferring single user license). Cost = $37.00.
Note: The price of the product can vary, depending on whether there are any promotions or limited-time specials being offered. The price shown above was correct at the time this content was published. This may not be the actual pricing set by the software seller when you visit the site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the latest price:
Additional Info
For ”how-to” videos showing plugin usage, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
What We Recommend
Many businesses all over the world are currently ignoring opportunities to attract new customers and grow their business because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple, easy and affordable way to manage your customer feedback.
For more details, visit the plugin website here: Power Online Reviews – WordPress Plugin For Easy Client Feedback Management
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