How good is your reputation online?
In this article, you will learn about a simple WordPress plugin that lets you legally and ethically manage customer reviews.
Let’s Review …
Power Online Reviews – WordPress Plugin For Managing User Reviews
Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that allows any business to create positive customer review campaigns, and give your business a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are filtered on the website for attention by the business owner.
This simple filtering process helps to generate more positive third-party reviews and happier customers where the service has fallen down.
According to a recent study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, the plugin automatically creates a review form on your site.
Ask customers to rate your services. (Image: plugin website)
The form is uncomplicated for customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to rate your services or products using a one-click rating feature and submit their response.
What Happens When Users Leave Good Ratings?
Customers rate you using a simple 5-star rating system. (Product screenshot: Power Online Reviews )
Customers who submit a positive rating (e.g. “4″) are invited to add a review to one or more 3rd-party review sites (you specify which third-party review sites to display) …
Customers who leave good ratings are invited to write a review on a third-party review site. (Image: Power Online Reviews )
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave a positive review of their experience …
The plugin sends users who leave good ratings to your 3rd-party review pages. (Screenshot: plugin website)
Bad User Ratings
Negative feedback can have a serious impact on your business if issues are not immediately addressed. (Screenshot: Power Online Reviews )
Customers who leave bad feedback (e.g. ”3″ or less) are not sent to third-party review sites.
Instead, the comments are saved locally, allowing you to respond directly to any unhappy customers and hopefully turn them back into happy users.
The plugin captures poor feedback from visitors on your site. (Source: Power Online Reviews )
More info: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews from your site:
Quick Installation
Power Online Reviews installs like any WP plugin. Simply upload the plugin file to your Plugin folder via your WP admin user login and activate.
Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Negative comments can ruin your reputation. Good feedback can boost revenues.
If, for whatever reason, your service has fallen short, you want to know about it a.s.a.p., so you can rectify the issue before things get out of hand.
Additional benefits and advantages include the following:
- Repair Existing Damage: If you have any existing bad reviews, you can start to repair the damage ethically by increasing the number of positive reviews flowing to 3rd-party review sites and preventing negative reviews from continuing to grow.
- Increase Campaigns For Customer Reviews With Confidence: Once you have an effective ”gateway” in place for filtering bad user reviews and promoting positive content about your business, products and services, you can confidently begin to increase your campaigns and client requests for feedback about your business on your site.
Plugin Features
Power Online Reviews provides a number of features to WordPress users. Here are just a few of these:
User Features
- Allows easy collection of customer feedback.
- Central management of user feedback on your site.
- Legitimate management of good and bad reviews.
- Positive reviewers are automatically prompted to submit a review to third-party review sites.
- Negative reviews are ”quarantined” for the attention of business owner.
- All forms are fully responsive and can be used on all computers, tablets, or mobile devices.
All customer feedback is centrally stored in the Feedback Management screen. (Source: Power Online Reviews )
Click on an item to view visitor feedback. (Source: plugin website)
Administration Settings
- All forms are automatically created as soon as you activate the plugin.
- Review forms are completely editable.
- First Review Form: Add image of business. Display title/prompt and default text. Change form colour background and border, colour of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum “good” feedback option.
Your review form is fully editable. (Screenshot: Power Online Reviews )
Plugin Tips
Power Online Reviews was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website navigation menus.
Power Online Reviews Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a risk-free, 30 day, complete money-back guarantee.
Software Pricing
- Single – Can be installed on a single site that you own. Price = $9.75
- Multi-User License Edition – Can be installed on all of your own sites. Cost = $29.00.
- Developer License Edition – Can be installed on all sites that you own. Install the plugin on any client site as part of a paid service. Can sell with site installation (passing on single user license). Cost = $37.00.
Please Note: Pricing details of Power Online Reviews can vary, depending on whether there are any promotions or limited-time specials being offered. When we last checked, the product is selling for the prices shown above. This may or may not be the actual pricing set by the plugin seller when you visit the plugin website and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Info
For demo videos of the plugin, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
In Conclusion
Companies all around the world are ignoring opportunities to attract new customers and increase their revenues because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple and easy solution to manage customer feedback on your website.
To learn more, visit the plugin website here: Power Online Reviews – WordPress Plugin For Easy Management Of Client Reviews
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