How are you managing your online reputation?
In this article, we look at a simple yet effective plugin for WordPress users that can help to avoid the escalation of problem reviews about your products through effective user review management.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Client Reviews Management Plugin For WordPress Users
Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that third-party review sites, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to your business website back-end for attention by the business owner.
This simple process can help to ensure the submission of more positive 3rd-party reviews and improves user satisfaction where the service has been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Yelp Official Blog)
How It Works
Power Online Reviews automatically generates a review form for your site upon installation and activation.
Ask customers to rate you. (Image source: Power Online Reviews website)
The form is very simple for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to rate you using a 5-star rating feature and submit their feedback.
What Happens When Customers Leave Good Feedback?
Visitors rate your products or services with a simple 5-star system. (Screenshot: Power Online Reviews )
When users leave a positive rating (e.g. “4″), they are invited to add a review to one or more 3rd-party review sites …
Users who leave good feedback are asked to write a review on a third-party review site. (Image: Power Online Reviews website)
Clicking on the icon or logo takes your users to the third-party review site where they can then leave a positive review of their experience …
The plugin sends customers who leave good feedback to your third-party review pages. (Screenshot: plugin website)
What Happens When Users Leave Bad Feedback?
Negative feedback can have a serious impact on your business and need to be addressed immediately. (Product screenshot sourced from Power Online Reviews )
When users submit bad ratings (e.g. ”1”, “2”, or “3”), they are not sent to third-party review sites.
Instead, the user reviews are saved on your site, allowing you to respond directly to all dissatisfied users and hopefully turn the situation around.
The plugin stores poor feedback from users on your site. (Screenshot: Power Online Reviews )
For more details, visit the plugin site here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your site:
Installation Is Easy, Quick And Simple
Power Online Reviews is quite easy to install. Simply upload it to your Plugins folder via your admin user account and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Damage Control
Poor reviews can seriously harm your reputation. Good comment can grow revenues.
If, for whatever reason, your service has fallen short, you want to know about it a.s.a.p., so you can fix any problems before things get worse.
Additional benefits include the following:
- Repair Any Existing Damage: If you have any existing bad reviews, you can start to repair the damage by increasing the number of positive reviews being made to third-party review sites and not allowing bad reviews from spreading.
- Increase Targeting Of Client Reviews With Confidence: Once you create an effective system to filter negative visitor feedback and let through only positive content about your business, you can confidently begin to increase your campaigns and client requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers many features to website owners. Here are just some of these:
Features For Business Users
- Collect user feedback easily.
- Centrally manage customer feedback on your site.
- Legitimate management of good and poor reviews.
- Positive reviewers are automatically prompted to submit a review to third-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and display correctly on all computers, or smartphone devices.
All user feedback is centrally stored in the Feedback Management section. (Product screenshot sourced from Power Online Reviews website)
Click on a record to view visitor comments. (Image: plugin website)
Admin Features
- All forms are instantly created as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Add business image. Add title/prompt and default formatted text. Edit form color background and border, submit button colour and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum “good” star rating level.
Your review form is fully editable. (Screenshot above sourced from plugin website)
Useful Tips
Power Online Reviews was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main website navigation menus.
Power Online Reviews Plugin Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a risk-free, 30 day, full money-back guarantee.
Product Licensing Price
- Single – Can be installed on one of your own domains. Cost = $9.75
- Multi-User – Install the plugin on multiple of your own domains. Cost = $29.00.
- Developer License – Install the plugin on all sites that you own. Can be installed on any client site for payment or part of a paid service. Can sell with site installation (passing on single user license). Price = $37.00.
Please Note: The price of Power Online Reviews depends on whether there are any promotions or limited-time special offers. Currently, the software retails for the amounts shown above. This may not be the actual pricing set by the product author when you visit the plugin site and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for current pricing details:
Additional Info
For demo videos showing plugin usage, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Many companies around the world are ignoring opportunities to create happier customers and grow their business because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple solution to begin managing user reviews on your site.
For full details, visit the plugin website here: Power Online Reviews – Easy Client Reviews Management Plugin For WordPress
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