How good is your reputation online?
In this article, we review a plugin for WordPress users that lets you legally and ethically manage your customer reviews.
Introducing …
Power Online Reviews – Easy Customer Reviews Management For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that can help you generate more positive reviews for your business, services and products, and give your online reputation a boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to the business website back-end for immediate attention by the business owner.
This process can help to ensure the submission of more positive 3rd-party reviews and improves user experience where the service has been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Yelp Blog)
Power Online Reviews – How It Works
The plugin automatically generates a review form for your site upon installation and activation.
Ask customers to rate your services. (Screenshot: Power Online Reviews )
The form is very simple for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to provide a rating of your products.
Good Customer Rating
Users rate your products or services with a simple 5-star rating system. (Screenshot: plugin website)
When customers submit a positive rating, they are asked to add a review to one or more 3rd-party review sites (you can specify which third-party review sites to display) …
Customers who give positive feedback are invited to leave a review on a 3rd-party review site. (Screenshot source: Power Online Reviews )
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave a positive review …
The plugin sends customers who leave positive ratings to your 3rd-party review pages. (Screenshot: Power Online Reviews website)
Bad User Ratings
Negative ratings can have a serious impact on your business and need to be immediately addressed. (Screenshot: Power Online Reviews )
Customers who submit negative feedback are not sent to third-party review sites.
Instead, the reviews are saved on your site, allowing you to respond directly to all dissatisfied users and hopefully turn them back into a happy user.
The plugin captures poor comments from visitors on your site. (Source: plugin website)
To learn more about this plugin go here: Power Online Reviews
Plugin Benefits
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews on your website:
Be Up And Running In Very Little Time
Power Online Reviews installs just like any plugin. Simply upload a zip folder that contains the plugin files to your Plugin folder via your WordPress dashboard and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Poor reviews can ruin your reputation. Positive feedback can increase revenues.
If, for whatever reason, your service has fallen short, you want to know about it a.s.a.p., so you can repair any damage before things get worse.
Additional benefits of this plugin include the following:
- Repair Any Existing Damage: If you have any existing poor reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews being made to third-party review sites and preventing bad reviews from spreading.
- Increase Campaigns For Client Reviews With Confidence: Once you create an effective ”net” that filters bad visitor feedback and promotes only positive comments about your business, you can confidently begin to increase your campaigns and user requests for feedback about your business on your site.
Features
Power Online Reviews provides many features to WP users. Here are just some of these features:
Features For Local Business Users
- Allows easy collection of customer feedback.
- Review visitor feedback on local business website.
- Ethical and legitimate management of positive and poor reviews.
- Good reviewers are automatically prompted to review at third-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and display correctly on all computers, and smartphone devices.
Your visitor feedback is stored centrally in the “Manage Feedbacks” section. (Product screenshot: plugin website)
Click on an item to view user comments. (Screenshot sourced from Power Online Reviews website)
Plugin Administration Settings
- Forms are instantly created as soon as the plugin is activated.
- Completely editable review forms.
- First Review Form: Edit business image, default text title, default text, form background colour, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum “good” feedback option.
Your review form is completely editable. (Screenshot sourced from Power Online Reviews )
Useful Tips
This plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main website navigation menus.
Product Support
This plugin was developed and is supported by Tony Marriott, an experienced software developer, and is sold with a risk-free, thirty day, full refund guarantee.
Plugin Price
- Single License Edition – Install the plugin on a single site that you own. Cost = $9.75
- Multi-User – Install the plugin on all of your own sites. Price = $29.00.
- Developer License – Can be installed on all sites that you own. Can be installed on all client sites for payment or part of a paid service. Can be sold or flipped with site installation (transferring single user license). Cost = $37.00.
Note: The cost of purchasing Power Online Reviews depends on whether there are any promotions or limited-time special offers. Currently, the software is selling for the pricing shown above. This may or may not be the actual pricing charged by the software seller when you visit the plugin website and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Information
For ”how-to” videos showing how the plugin works, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
The Bottom Line
Businesses all over the world are currently missing out on opportunities to create happier customers and grow their business because they are not monitoring their online reputations effectively. This plugin offers a simple and inexpensive solution to begin managing your customer feedback.
For more details, check out the plugin here: Power Online Reviews – WordPress Plugin For User Reviews Management
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