How do you manage your online reputation?
In this article, we show you a tool for WordPress users that allows you to legally and ethically manage your customer reviews.
WordPress Plugin Review …
Power Online Reviews – User Feedback Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use tool for WordPress users that fast, easy and simple way to generate a lot more positive reviews on 3rd-party review sites like Yelp, TripAdvisor, etc, and give your business a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are sent directly to your business website back-end for attention by the business owner.
This helps to generate more third-party reviews that are positive and happier customers where the service may have fallen down.
According to a study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp Blog)
Power Online Reviews – How It Works
Power Online Reviews automatically generates a review form on your site upon installation and activation.
Ask customers to rate your business. (Image source: Power Online Reviews website)
The form is very simple for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your products.
What Happens When Customers Submit Good Ratings?
Users rate your business with a simple 5-star rating system. (Screenshot sourced from Power Online Reviews website)
Customers who submit a good rating (e.g. ”5″) are then invited to add a review to one or more 3rd-party review sites (you can specify which third-party review sites to display) …
Customers who give positive feedback are invited to leave a review on a third-party review site. (Image source: plugin website)
Clicking on the icon or logo takes your visitor to the third-party review site where they can then leave their positive review of your company, services or products …
The plugin sends users who leave good ratings to your 3rd-party review pages. (Screenshot sourced from plugin website)
Bad User Rating
Poor feedback can have a serious impact on your business and need to be immediately addressed. (Source: Power Online Reviews )
Users who leave a bad rating (e.g. “1″) are not sent to third-party review sites.
Instead, the review is saved locally, allowing you to respond directly to any negative feedback and also minimize the possibility of users venting or posting damaging remarks on Facebook, forums, or other third-party review sites.
The plugin captures negative feedback from visitors on your site. (Screenshot above sourced from Power Online Reviews website)
Go here to learn more about the plugin: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews from your web site:
Be Up And Running In No Time
Power Online Reviews installs like any WP plugin. Just upload a zip folder that contains the plugin files to your Plugin folder via your administrator area and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Help Prevent Negative Reviews
Negative comments can harm your business. Good comment can boost revenues.
If, for whatever reason, your service has fallen short, you want to know about it as soon as possible, so you can repair any damage before things get out of hand.
Additional plugin benefits include:
- Repair Any Existing Damage: If you have any existing bad reviews, you can begin repairing the damage ethically by increasing the number of positive reviews flowing to third-party review sites and not allowing harmful reviews from growing.
- Increase Campaigns For User Reviews With Confidence: Once you put a ”gateway” in place for filtering poor visitor feedback and promoting positive comments about your business, you can confidently begin to increase your campaigns and requests for feedback on your site.
Plugin Features
Power Online Reviews offers a number of great features to WP users. Here are just a few of these:
Features For Business Users
- Collect customer feedback easily.
- Review user feedback on your website.
- Ethical and legitimate management of favorable and poor reviews.
- Positive reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of local business.
- All forms are fully responsive and can be used on any computer, and portable device.
All visitor feedback is stored centrally in the Feedback Management section. (Product screenshot sourced from plugin website)
Click on a record to view customer comments. (Image: plugin website)
Admin Settings
- All forms are automatically created when plugin is activated.
- Review forms are completely customizable.
- First Review Form: Edit business image, default text title, default text, form background color, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change color of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Ratings Section – Select which rating number or above constitutes a “good” review (e.g. “3″). Everything below the level you specify will be categorized as a “bad” review and held feedback management area, so visitors will not be invited to submit comments to the third-party review sites). Other customizable features in this section include the submit button background colour, and submit button text colour.
Customize your review form. (Image: Power Online Reviews website)
Plugin Tips
The plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main website.
Product Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced software developer, and is sold with a no-risk, 30 day, full refund guarantee.
Product License Pricing
- Single Site License – Can be installed on 1 site that you own. Cost = $9.75
- Multi-User License – Can be installed on all of your own domains. Price = $29.00.
- Developer License – Can be installed on all sites that you own. Can be installed on all client sites as part of a paid service. Can sell with site installation (passing on single user license). Cost = $37.00.
Note: The cost to purchase Power Online Reviews can vary, depending on whether there are any promotions or limited-time specials being offered. When we last checked, the software sells for the amounts shown above. This may not be the actual pricing set by the product seller when you visit the site and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Plugin Info
For a demo video showing how the plugin works, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
What We Recommend
Companies are missing out on opportunities to create happier customers and retain existing ones because they are not managing their online reputations effectively. Power Online Reviews offers a simple and easy solution to manage user reviews on your site.
For more details, visit the plugin website here: Power Online Reviews – Client Feedback Management Plugin For WordPress
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