How do you manage your online reputation?
In this article, you will learn about a tool for WordPress users that lets you legally and ethically manage customer feedback.
Announcing …
Power Online Reviews – Easy Client Feedback Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that fast, easy and simple way to help you generate a lot more positive reviews on third-party review sites like Yelp, TripAdvisor, etc, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are retained on the website for attention by the business owner.
This can help you create more positive third-party reviews and improves customer experience where the service has fallen down.
According to a recent study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Official Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, Power Online Reviews automatically generates a review form for your site.
Ask visitors to rate your products. (Screenshot: Power Online Reviews )
The form is uncomplicated for customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your services.
What Happens When Customers Leave Positive Feedback?
Visitors rate your services using a simple 5-star rating system. (Screenshot: plugin website)
When users submit a good rating (e.g. ”5″), they are invited to share their review on one or more 3rd-party review sites (you specify which third-party review sites to display) …
Visitors who leave good feedback are asked to write a review on a 3rd-party review site. (Screenshot: plugin website)
Clicking on the icon or logo takes your customers to the third-party review site where they can then leave their positive review of their experience with your company, services and products …
The plugin sends visitors who leave good ratings to your third-party review pages. (Image: Power Online Reviews )
Bad User Ratings
Poor ratings can have a serious impact on your business if issues are not addressed immediately. (Product screenshot sourced from Power Online Reviews website)
Customers who submit a poor rating are not sent to third-party review sites.
Instead, the review is saved on your admin backend, allowing you to respond directly to all unhappy customers and hopefully turn them back into happy customers.
The plugin captures poor feedback from customers on your site. (Product screenshot: Power Online Reviews website)
More info: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews from your site:
Be Up And Running In Minutes
Power Online Reviews installs just like every other WP plugin. Just upload it to your Plugin folder via your dashboard and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Prevent Bad Reviews
Negative feedback can seriously kill your business. Positive reviews can grow revenues.
If, for whatever reason, your service has fallen below par, you want to know about it a.s.a.p., so you can rectify the situation before things get worse.
Some additional benefits of using the plugin include:
- Repair Existing Damage: If you have any existing negative reviews, you can begin repairing the damage ethically by increasing the number of positive reviews being made to third-party review sites and preventing harmful reviews from spreading.
- Increase Campaigns For Customer Reviews With Confidence: Once you put an effective ”gateway” in place that filters negative visitor feedback and allows only positive comments about your business, products or services to get through, you can confidently increase your campaigns and requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers a number of features to WP users. Here are just a few of these:
User Features
- Easy collection of visitor feedback.
- Visitor feedback is centrally managed on your site.
- Manage favorable and poor reviews ethically and legitimately.
- Positive reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of local business.
- Forms are fully responsive and can be used on all computers, tablets, or smart devices.
All user feedback is stored centrally in the Feedback Management area. (Product screenshot: plugin website)
Click on an item to view visitor feedback. (Product screenshot source: Power Online Reviews website)
Admin Settings
- Forms are instantly created as soon as the plugin is activated.
- Completely editable review forms.
- Main Review Form: Edit business image, default text title, default text, form background color, submit button background colour, submit button text color.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum ”positive” star rating option (e.g. “3″).
Your review form is fully editable. (Screenshot: Power Online Reviews )
Plugin Tips
Power Online Reviews was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main site.
Power Online Reviews Plugin Support
The plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a no-risk, 30 day, full money-back guarantee.
Software Pricing
- Single Edition – Can be installed on a single of your own domains. Cost = $9.75
- Multi-User License – Can be installed on multiple as many of your own domains as you want. Price = $29.00.
- Developer License Edition – Can be installed on all sites that you own. Can be installed on all client sites for payment or part of a paid service. Can include for sale with site installation (passing on single user license). Cost = $37.00.
Please Note: Pricing details of Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Presently, the plugin sells for the prices shown above. This may not be the actual pricing charged by the plugin seller when you visit the website and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Info
For ”how-to” videos showing how the software works, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Install This Plugin
Companies are currently ignoring opportunities to create happier customers and retain existing ones because they are not monitoring their online reputations. Power Online Reviews offers a simple way to manage your online reputation.
For complete details, visit the plugin website: Power Online Reviews – Easy Customer Reviews Management For WordPress
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