In Part 1 of this article, we looked at some of the reasons why WordPress provides an ideal platform for marketing your business on social media.
In this section, we look at a number of tracking tools that let you:
- Search, find, segment, filter and organize users according to demographic criteria, psychographics, etc.
- Monitor online social conversations
- Identify consumer buying signals.
With this information, you can start meaningful conversations with buyers and pitch them information about your products or services.
Let’s move on now to some of the actual tools you can use to monitor social media activity. If you are looking for cost-effective ways to improve your business results using social media, then here are the best social media monitoring tools and resources
for WordPress users.
Social Media Tracking Tools For WordPress

(Discover what consumers are saying about you, your brand, and your competitors on social media)
Is there a free, simple and easy way to find out what is going on in your niche or industry so that you are not wasting a huge amount of time doing research? Yes, there is, and it’s called …
Google Alerts

(Google Alerts – free web monitoring service)
Google Alerts is a free, simple and useful tool for keeping up with the latest news and information about all kinds of topics, staying informed about people and companies, and tracking what other people are saying online about you and your business.
Google Alerts is not only great for helping you manage your reputation online, but also for automatically gathering information about people, companies, or any other subject you want to know about.
With Google Alerts, you just subscribe to a keyword or topic and you’re done. Whenever Google’s indexing robots crawl a new web page, news update, blog post, press release, a video, tweet, or any other content related to the topic you’ve subscribed to, you will automatically receive an email or RSS update.
To learn how to set up Google alerts, see this simple tutorial: How To Set Up Google Alerts - Three Simple Steps
Hootsuite

(Hootsuite.com)
Hootsuite is a social management application that lets you manage all of your social profiles from one dashboard.
Hootsuite provides solutions for social media management, social marketing, social selling, and social customer service. Users can schedule Tweets and Facebook posts, monitor conversations, quickly create and customize analytics reports, share the workload amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations from the dashboard, and add employees and clients to teams without sharing passwords.
Hootsuite is one of the most used social media management tools (SMMT). It allows you to post to a large number of social networks (including their app directory), and provides integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
Visit this website to learn more: Hootsuite
Buffer

(Buffer.com)
Buffer lets you schedule social content. You add updates to your Buffer account and Buffer will then automatically post it for you at spaced out intervals over the day.
Buffer allows you to schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to the web interface, Buffer is also available as a browser extension and as a mobile app.
More information: Buffer
Social Metrics Pro
(SocialMetrics)
Social Metrics Pro is a plugin that tracks Tweets, Likes, Pins, +1s and other social signals from your WP Dashboard.
Some of the powerful features included in Social Metrics Pro include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, one-click auto-update functionality, and a simple social search improvement system.
We have written a comprehensive article about SocialMetrics. For more details about this plugin, go here: Social Metrics Social Analytics Plugin For WordPress
Sociocaster
(Sociocaster – Social media management for online marketers)
Sociocaster is easy to use and works in any marketing campaign. You can easily engage with audiences, manage your social media networks, schedule messages, and measure ROI from one easy-to-use dashboard.
Sociocaster is ideal for entrepreneurs and internet marketers. It includes powerful social and marketing features: image-sharing designs, Facebook fanpage search tool, responsive mobile UI, unlimited social account management (agency license), and much more.
For more information, go here: Sociocaster
SproutSocial

(SproutSocial.com)
SproutSocial is a premium social media management tool aimed at small to large businesses as well as the enterprise sector.
SproutSocial has a built-in Customer Relationship Management system, advanced scheduling tools, monitoring, support for teams and multiple profiles, helpdesk for customer support, team collaboration tools, security features, analytics and custom reports, mobile apps, RSS feed integration, etc.
Go here to learn more: SproutSocial
SocialReport

(SocialReport.com)
SocialReport is an all-in-one social media management and reporting tool that allows you to track and manage all of your social media accounts from one place.
It tracks the performance of your Facebook pages and Twitter profiles, website performance and blogs, and returns your social channel data using a simple and intuitive dashboard. You can quickly and easily organize your data by customers or business, and track competitor profiles in addition to your own.
For more information, go here: SocialReport
Followerwonk

(Followerwonk)
Followerwonk is a Twitter analytics tools that lets you sort your followers by any criteria to find your most important and influential followers, breakdown your followers by social authority, tweet count, follower count, view interactive charts of new followers and unfollows, correlate with your tweets, RTs, and mentions, and explore and grow your social graph..
For more information, go here: Followerwonk Twitter Analytics
ManageFlitter

(ManageFlitter)
ManageFlitter provides a set of easy to use tools that empowers work smarter and faster with Twitter.
ManageFlitter lets you sort your followers and following lists by a range of criteria, find out when most of your followers are online and schedule tweets appropriately, easily search inside your Twitter stream to find and follow the right accounts for your business, use tweet analytics to track keywords and beat your competitors, manage multiple Twitter accounts, and more.
For more details, visit this website: ManageFlitter
Beevolve

(Beevolve)
Beevolve is a social media monitoring tool for SMBs, online marketers, content marketers, community managers, and analysts. Beevolve allows you to track your brand mentions, schedule and launch social media posts, and measure engagement and sales, buzz, sentiment, and more of posts from one platform.
For more details, go here: Beevolve
HowSociable

(HowSociable)
HowSociable is a simple tool that lets you monitor brand mentions across various social properties.
HowSociable displays brand viability metrics and delivers you a “social magnitude” score. This social numerical view lets you know how well you are doing across social sites.
To learn more, go here: HowSociable
Mention

(Mention)
Mention provides social media monitoring for businesses, agencies, CEOs, marketers, etc..
Mention’s algorithms monitor billions of data points, so when someone mentions your brand online, you have access to real time actionable data that can help you with your business goals. Mention also allows you to collaborate with different team members.
More info: Mention
Google Analytics

(Google Analytics)
With so many great social media monitoring tools available, it’s easy to forget that tools like Google Analytics can help you track your social media campaigns.
Visit the Hootsuite blog to read a six-step tutorial on how to track social media links with Google Analytics.
Facebook Insights

(Facebook.com)
Facebook not only lets you integrate follow, share, and like social plugins and commenting features with your site, it also provides a comprehensive analytics tool called Facebook Insights. Facebook Insights lets you see how your site is performing on Facebook’s social platform.

(Facebook.com – Insights)
Facebook Insights can be seen by all the admins a page and can help you with your business marketing efforts by allowing you to analyze page metrics like post reach, engagement, page likes, etc.
You can use Facebook’s Page Insights to see which of your posts have the most shares, likes, and comments and to learn about audience demographics. You can then use this information to publish targeted content when your ideal audience is on Facebook.
More info: Facebook Insights
Twitter Analytics

(Twitter Analytics)
Twitter Analytics let you see how your content is performing and provides a breakdown of your top tweets, profile views, tweet impressions, followers, and top tweets linking back to you.
The Twitter Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to better plan your Twitter marketing strategy.

(Twitter.com – Tweet activity)
Go here for more info: Twitter Analytics
YouTube Analytics

(YouTube.com)
YouTube Analytics provides analytics to video publishers.
You can monitor the performance of your YouTube channel and videos with up-to-date metrics and reports like the real-time, overview, watch-time, revenue, and engagement reports.
More information: YouTube Analytics
Pinterest Analytics

(Pinterest.com)
Pinterest Analytics lets you explore metrics about the people who engage with your business, what people like from your profile, what they save from your website, and how much traffic your site gets when you pin new content. With Pin insights, you can use the information to improve the way you pin.
More info: Pinterest Analytics
Additional Social Media Web Applications
New tools and technologies are being launched each year to help businesses make sense of social media.
The list below contains a number of other social media worth knowing about. Keep in mind that new web technologies continually evolve. If any of the tools below change, please contact us.
Wunderlist
A task management tool with a social twist. It lets you create professional and personal to-do lists and share these lists with colleagues, friends and family.
SDL/Alterian
SDL Web (formerly Alterian) is an all-in-one global web experience management solution that lets you create engaging digital experiences with online consumers.
Answerbase
Create your own social Q&A community. The Answerbase Q&A Platform allows users to ask questions, browse Q&A content, and receive quality answers.
Appinions
Appinions is a content marketing and live publishing SaaS platform for planning, creating and distributing content. Appinions’ technology enables customers to optimize every stage of the content marketing lifecycle. Appinions enables brands to view the web through the lens of people’s opinions. This tool provides answers to questions like “what should we write about?”, ”what keywords do we use to make content discoverable?”, etc.
ViralHeat
Viralheat is part of Cision, a global media intelligence software company. Viralheat is a powerful data analytics platform that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream that combines monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Customers can track conversations, access metrics and KPI, schedule and publish updates, and deliver presentation-ready reports.
Bambuser
Broadcast live using your webcam or mobile device, share to your favorite social network or blog and interact with your viewers. Share via your smartphone and stream content to your blog.
BlogDash
BlogDash links brands searching for ways to promote their products and services with bloggers who are willing to write content designed to bring brands the positive media attention they are looking for.
BrandWatch
BrandWatch is a social monitoring platform that helps marketers capture, analyze and share insights from social data to better evaluate the value of marketing in the socialsphere.
Buzzflash
Buzzflash is an independent platform for transformative ideas featuring daily headlines aimed at inspiring direct action and participation.
CircleCount
CircleCount helps users better understand how to use Google Plus. CircleCount lets you discover all of the Google+ circles in which you are included. If your profile isn’t already being tracked on CircleCount.com, you can easily add your GooglePlus profile and it will start tracking your circles.
Commun.it
Commun.it lets you manage your Twitter relationships, focus on influencers and customers, manage multiple profiles and schedule posts, and analyze Twitter data.
Contax.io
Contaxio is a contact management tool for your social networks that tracks your friends and followers on Twitter and provides detail to help you decide when to follow back.
Conversocial
Never miss another comment about your brand. Conversocial lets you manage the flow of customer service enquiries and social media discussions on channels such as Facebook, Twitter, Instagram and YouTube.
SocialStudio
Social Studio lets you understand which topics are generating interest and where the most influential conversations are happening on social media, and use that information to make informed business decisions.
Disqus
Disqus is a social tool that helps improve conversations online. Millions of websites covering pretty much any topic imaginable use Disqus.
Echofon
Echofon provides users with social apps for Twitter and Facebook. Echofon apps notify you of mentions and messages. Echofon for Twitter automatically keeps unread tweets in sync between apps on different devices, makes sharing media simple, and Echofon for Facebook provides real-time chat that lets you quickly send and receive messages to any of your friends online, browse your newsfeed and timelines, comment and like with ease and post videos or photos.
Everytime
Everytime is a creative social media tool. With Everytime, you can save moments from Youtube, Vimeo, Soundcloud and any media on your computer. Those moments are then easy to share, publicly or privately, easy to discuss about and easy to find.
Icerocket
Icerocket is a social media search engine which allows you to search Facebook, the blogosphere, Twitter, or all at once for any keywords you like.
GroupHigh
GroupHigh is a blogger outreach software that lets you sort, search, and filter to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh’s blog search makes it easy to build a list of bloggers based on topics, location, content, and more.
Klout
Klout is a website and mobile app that helps you analyze user’s social media influence using the “Klout Score”, which is a numerical value between 1 and 100. You can use Klout to suggest shareable content that your friends, fans, and followers haven’t seen yet, and track how retweets, likes, and shares affect your Klout Score.
KnowAboutIt
Know About It is a simple service that monitors popular news sources for stories that are generating a lot of conversation. The stories are gathered from the Know About It system from the previous 24 hours, and are ranked by the number of comments that the stories attract.
LiveFyre
LiveFyre lets you access user-generated content (UGC) from the social web.
TailWind
Tailwind is a Pinterest marketing tool. Tailwind lets you schedule pins, monitor Pinterest analytics, analyze industry trends and measure results and performance.
ViralWoot
Viralwoot is a social media marketing tool for small and medium sized businesses using Pinterest. Viralwoot lets you view how your pins are performing, find which are your top performing boards, etc. using built-in analytics reports.
TweetReach
TweetReach allows you to measure how well your tweets, search queries, hashtags, and keywords are doing on Twitter. TweetReach estimates the potential reach of your tweets for your given query.
Keyhole
Keyhole’s real-time dashboard shows how many people posted with your hashtag, along with the number of Retweets, Likes and Impressions your campaign is generating on Twitter and Instagram. Users can monitor their analytics using easy to understand visual reports.
Riffle
Riffle integrates with 16 Twitter platforms (Mention, Shoutlet, Spinklr, etc) and provides you with insight into the current and potential value of Twitter users, engagement, and real-time tracking tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii lets you link online merchants, bloggers, and consumers by tagging images on the web. Merchii provides a financial incentive for creating social engagement. Approved users can earn money from every purchase made.
MutualMind
MutualMind provides a complete social data platform for conducting social business One web-based solution gives you all the tools you need to display data on collaborative screens, detect trends or moments in social data and instantly route insights back to the enterprise.
Unified Social / PageLevel
PageLever, a leading Facebook analytics company, was acquired by Unified Social in January 2013. Since being acquired, Pagelever’s comprehensive, real-time reporting has been integrated in the Unified Social operating platform. These tools form a complete marketing suite allowing top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow provides powerful tools designed to grow and manage your social media presence.
RetweetRank
RetweetRank lets you get insights into your tweets, track engagement and monitor your brand.
Searchmetrics
Searchmetrics delivers enterprise SEO and content marketing analysis, recommendations, forecasting and reporting for companies that want potential customers to find them faster.
SimplyMeasured
SimplyMeasured provides a powerful social analytics solution for global brands.
SocialBakers
SocialBakers delivers deep, competitive social media stats that let you see how your social performance stacks against wider industry benchmarks and the competition. You can create, manage, and optimize all your Twitter and Facebook ads in one place, quickly identify your best content and top posting times, gain insights about your audience, and track long-term brand performance.
Synthesio
Synthesio is a social media intelligence and social listening tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of leading brands and agencies around the world. Users can cut through the social noise, listen into the conversations that matter, measure their digital reputation, manage their consumer relationships and boost the ROI of their social activities.
Sysomos
Sysomos provides powerful social media analytics that lets you monitor, analyze, gather insights and make decisions that allow you to create better services and products for your customers. Type in your keyword and instantly see what people are saying on any topic both in real-time and historically across all social channels. Find new and related topics, discover influencers, and get insights into the audiences and communities that matter most to you.
ThisMoment
ThisMoment allows businesses to engage with everyone, everywhere. Depending on what business you run, ThisMoment’s Content Cloud helps you find, mix and share a variety of content through many channels across the Enterprise.
Trackur
Trackur provides affordable, simple, and fast social media monitoring and social analytics insights including trends, keyword discovery, automated sentiment analysis & influence scoring.
TrapIt
Trapit is a social selling, employee advocacy and content marketing tool. With one click of a button, your teams can share content with their social networks, customers, and prospects.
Tweepi
Tweepi provides a number of different ways of searching for users that could be interested in your brand. After finding your targeted group of users, you can easily interact with them by ‘following’, ‘adding to list’ or ‘@mentioning’ them. Twitter then notifies those users via email and mobile notifications, and interested users may check your profile and follow back.
Followadder
Followadder provides automated social networking Instagram management tools. It lets you get real Instagram followers, real photo likes and comments, follow/unfollow Instagram users, schedule posts, like back photos, automate photo likes and direct messaging, search by hashtag, create lists, and more.
Twellow
Twellow is like the Yellow Pages for Twitter. You can search for followers on Twitter in dozens of relevant business categories or search your geographical area.
TwentyFeet
TwentyFeet was acquired by SumAll, and provides users with a powerful social reporting tool that lets you visualize your Facebook, Twitter, YouTube and Instagram accounts and any other service you use. You can quickly find out which of your posts, tweets, photos, or videos get the most engagement.
TwitterFall
Twitterfall is a UK-based website that lets users on Twitter access upcoming trends and patterns posted by users in the form of tweets.
Wajam
Wajam gives you search results based on what your friends share on top of your normal search results.
Addictomatic
Instantly create a page that displays the latest buzz on any topic of your choice.
Bitly
Bitly can help you analyze social media engagement, optimize content, and measure exactly how you’re spending your budget.
MyTopTweet
My Top Tweet is a simple social monitoring tool that shows your top 10 performing tweets.
SocialMention
SocialMention is a real-time social media search engine and analysis platform.
Twazzup
Twazzup provides real-time monitoring and analytics for Twitter.
TweetDeck
TweetDeck is a powerful Twitter tool for real-time tracking, organizing, and social engagement.
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We hope you have found this information useful. To learn more about the benefits of using the WordPress CMS software to grow your business online, please see our related posts section below.

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"This is an awesome training series. I have a pretty good understanding of WordPress already, but this is helping me to move somewhere from intermediate to advanced user!" - Kim Lednum











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