In Part 1 of this article, we looked at some of the reasons why WordPress provides an ideal platform to market your business on social media.
In this section, we look at a number of monitoring tools, services and applications that let you:
- Search, find, sort, organize and target users according to specific demographic criteria, their interests, etc.
- Monitor social conversations online
- Identify key buying signals.
With this information, you can engage in meaningful conversations with buyers and pitch them information about your products or services.
Let’s move on now to some of the actual tools and applications you can use for monitoring social media activity. If you are looking for ways to improve your business results with social media, then check out our list of dozens of social monitoring tools for helping you gain a better understanding of your audience.
Social Media Resources That Can Help Grow Your Business Online

(Discover what consumers are saying about you, your brand, and your competition on social media)
Is there a free, simple and easy way to find out what is going on in your industry or niche that will save you time doing research? Yes, there is, and it’s called …
Google Alerts

(You can monitor the web for new content with Google Alerts)
Google Alerts is simple, useful and free tool from Google that lets you keep up-to-date with news and information about all kinds of topics, stay informed about people and companies, and monitor what other people are saying about you and your business online.
Google Alerts is not only useful for managing your reputation online, but also for receiving news about people, companies, or any other subject you are interested in.
With Google Alerts, you just subscribe to a keyword or topic and you’re done. Whenever Google’s indexing robots (Googlebot) crawl a new web page, blog post, press release, news update, a video, tweet, or any other content related to the topic you’ve subscribed to, it will automatically send you an email or RSS update.
To learn how to set up Google alerts, see this tutorial: Google Alerts – A Simple & Easy Tutorial
Hootsuite

(Hootsuite)
Hootsuite is a social media management application that lets you manage all of your social media profiles from a single dashboard.
Hootsuite provides solutions for social media management, social selling, social marketing, and social customer service. Users can schedule Tweets and Facebook posts, monitor conversations, create and customize analytics reports, share the workload amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations from the dashboard, and collaborate with teams.
Hootsuite is one of the leading social media management tools (SMMT). It allows you to post to many social networks, and provides integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
Go here for more information: Hootsuite
Buffer

(Buffer)
Buffer lets you schedule social content. Add updates to your Buffer account and Buffer will post the content for you.
Buffer allows you to schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to a web interface, Buffer also provides mobile apps and a browser extension.
Go here for more details: Buffer
SocialMetricsPro
(SocialMetrics WordPress Social Analytics Plugin)
Social Metrics is a WordPress plugin that monitors social activity across many leading social networks like Facebook, Twitter, GooglePlus, StumbleUpon, LinkedIn, Digg, and Pinterest.
Some of the powerful features included in SocialMetrics include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, one-click autoupdate functionality, and a simple social SEO improvement system.
To learn more about SocialMetrics, refer to this article: Social Metrics Pro
Sociocaster
(Sociocaster – Social media management for internet marketers)
Posting to your Facebook, Linkedin, Twitter, and WordPress accounts can be very time-consuming and to get all of these tasks done usually requires using different web apps, and tools, plugins. Sociocaster lets you do it all from one location.
Sociocaster is a powerful tool for entrepreneurs and internet marketers. It includes lots of powerful social and marketing features: a powerful visual designer, the ability to spy on your competition, built-in comments, likes, favorites, and retweets tool, unlimited social account management (agency license), and much more.
More information: Sociocaster
SproutSocial

(SproutSocial)
SproutSocial is a premium tool aimed at small to large businesses as well as the enterprise sector.
SproutSocial has a built-in social Customer Relationship Management system (CRM), advanced scheduling tools, monitoring, support for teams and multiple profiles, helpdesk, team collaboration tools, permission levels and roles, reports and analytics, mobile apps, RSS feed integration, etc.
To learn more, go here: SproutSocial
SocialReport

(SocialReport.com)
SocialReport is an all-in-one social media management solution that lets you track and manage all of your social media accounts from one place.
It tracks the performance of your Facebook pages and Twitter profiles, business reviews, website performance and blogs, and displays data from your social channels using a simple and intuitive dashboard. You can organize your data by customers or business, and track competitor profiles in addition to your own.
Go here to learn more: SocialReport
Followerwonk

(Followerwonk)
Followerwonk is a Twitter analytics tools that lets you search Twitter bios, compare users, analyze their tweeting habits, track, sort and compare followers, match your activities to gains and losses in followers to give your followers what they like best, find and connect with new influencers in your niche, where they are located, when do they tweet, hone your social graph by following and unfollowing users, etc.
For more details, go here: Followerwonk
ManageFlitter

(ManageFlitter)
ManageFlitter provides you with a set of powerful tools that help you work smarter and faster with Twitter.
ManageFlitter lets you sort followers and following lists by a range of criteria, post tweets at the best time to reach your followers, easily search inside your Twitter stream to find and follow influencers for your business, use tweet analytics to track keywords and beat your competitors, find out which inactive accounts you follow, and more.
To learn more, go here: ManageFlitter
Beevolve

(Beevolve.com)
Beevolve.com is a social media monitoring tool for SMBs, analysts, content marketers, online marketers, and community managers. It allows you to track your social media mentions, schedule and launch social media posts, and measure resulting engagement, conversion, and sales ROI, sentiment, buzz, and more of all posts from one platform.
More information: Beevolve
HowSociable

(HowSociable)
HowSociable is a simple tool that allows you to monitor how business and brands are mentioned across different social media properties.
HowSociable.com displays brand viability metrics and gives you a “social magnitude” score that lets you know how well you are doing across social media sites, and what areas can be improved.
Go here for more details: HowSociable
Mention

(Mention.com)
Mention can help any type of business monitor the web.
Mention’s algorithms monitor billions of data points, so when someone mentions your brand online, you have real time actionable data that can help you with your business goals. Mention provides apps for both desktop and mobile devices.
More information: Mention
Google Analytics

(Google Analytics)
With so many great social media monitoring tools available, it’s easy to forget that applications like Google Analytics can help you monitor posts made from your WordPress website or blog to your social media accounts.
Hootsuite has published a simple six-step tutorial that shows you how to track your social media links with Google Analytics on this blog post.
Facebook Insights

(Facebook)
Facebook not only lets you add follow, share, and like social buttons and commenting features to your website, it also provides a comprehensive analytics tool called Facebook Insights. This tool lets you see how your content is performing on the Facebook platform.

(Facebook – Insight Types)
Facebook Insights lets you analyze metrics like page likes, engagement, post reach, etc. to help improve your business marketing efforts.
You can use Facebook’s Page Insights to learn about your posts — which have the most likes, shares, and comments and to learn about your the demographics of your audience. You can then use this data to publish content when your posts are most likely to reach more targeted people.
For more details, visit this website: Facebook Insights
Twitter Analytics

(Twitter Analytics)
Twitter Analytics let you see how your content is performing and provides a break down of your followers, top tweets, tweet impressions, profile visits, and tweets linking back to you.
Twitter’s Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to better plan your strategy for Twitter.

(Twitter Analytics – Tweet activity)
More information: Twitter Analytics
YouTube Analytics

(YouTube Analytics)
YouTube Analytics provides analytics to publishers.
You can measure traffic sources, views, audience demographics, how long users watch videos, revenue from video playbacks, etc.
For more information, go here: YouTube Analytics
Pinterest Analytics

(Pinterest)
Pinterest Analytics helps you explore metrics about the people who engage with your business, what Pins and boards people like most, and what they save from your website. You can use the information to improve the way you pin.
More info: Pinterest Analytics
Other Social Media Web Tools
With the explosive growth of social media predicted to continue rising, many new tools and technologies are being developed to help business engage and make sense of social data.
The list below contains a number of other social media-related tools. Keep in mind that new web technologies are continually evolving. If anything changes in the list below, please let us know.
Wunderlist
A task management tool with a social twist. Create personal and professional lists and share your lists with colleagues, family and friends.
SDL/Alterian
SDL acquired Alterian and transformed it into an all-in-one global web experience management solution that allows you to create engaging digital experiences with your customers.
Answerbase
Answerbase lets you create your own social Q&A community. The Answerbase Q&A Platform facilitates users being able to ask questions, browse Q&A content, and receive quality answers.
Appinions
Appinions, makers of an influence analytics marketing platform built on patented natural language processing and social network analysis technology was acquired by ScribbleLive, a content marketing and live publishing SaaS platform that lets you plan, create and distribute content online. You can optimize campaigns by quickly finding, tracking and connecting with opinion leaders who are most likely to influence a trend, idea, product or brand. Appinions enables brands to view the web through the lens of people’s opinions. This tool provides answers to questions like “what should we write about?”, “where should we publish?”, etc.
ViralHeat
Viralheat is part of Cision, a global media intelligence software company. Viralheat is a powerful data analytics tool that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream that combines monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Customers can publish and schedule updates, track conversations, access metrics and KPI, and deliver presentation-ready reports.
Bambuser
Bambuser lets you broadcast live using your webcam or mobile device, share to your blog or favorite social network and interact with viewers. Share via your smart device and stream content to your blog.
BlogDash
BlogDash brings brands and bloggers together. Bloggers choose the types of opportunities they would like to be contacted about.
BrandWatch
Brandwatch Analytics is a powerful social media monitoring and analytics platform that allows you to collect, analyze and report on your social media data.
Buzzflash
Buzzflash is part of the Truthout community – an independent platform for transformative ideas featuring daily headlines aimed at inspiring direct social action and participation.
CircleCount
CircleCount helps users better understand how to use Google Plus. CircleCount lets you discover all of the Google Plus circles following your profile. If your profile isn’t already being tracked on CircleCount.com, you can easily add the url of your Google Plus profile and it will start tracking your circles.
Commun.it
Commun.it lets you manage your Twitter relationships, focus on customers and influencers, manage multiple profiles and schedule posts, and analyze Twitter data.
Contax.io
Contax.io lets you track your followers and friends on Twitter and other social networks.
Conversocial
Conversocial provides cloud-based social customer service solutions that help global brands improve customer experience and operational efficiency by managing the flow of customer service enquiries and social media discussions on channels like Facebook, Twitter, Instagram and YouTube.
SocialStudio
Social Studio helps you discover what consumers are saying about your brand, your products, and your competitors, and empower your team to plan, execute, and track compelling social media marketing..
Disqus
Disqus is a social tool that helps improve conversations online. Disqus is used by millions of websites covering just about every topic imaginable.
Echofon
Echofon provides users with full featured, clean social apps for Facebook and Twitter. Echofon apps notify you of mentions and messages. Echofon for Twitter means you’ll never read a tweet twice by avoiding duplicate alerts on different devices, makes sharing media simple, and Echofon for Facebook provides simple, streamlined navigation and an uncluttered Facebook experience, browse your newsfeed and timelines, comment and like with ease and post videos and photos.
Everytime
Everytime is a collaboration app for creatives. If you work with videos, sounds, or images, you can save any moment from Youtube, Vimeo, Soundcloud and any media on your computer. Those moments are then easy to share, privately or publicly, easy to discuss about and easy to find.
Icerocket
Icerocket is a social search engine which allows you to search Facebook, the blogosphere, Twitter, or all of these for any keywords you like.
GroupHigh
With GroupHigh you can promote your products, company, or clients using a blogger outreach software that lets you search, sort, and filter to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh makes it easy to build a list of bloggers based on topics, content, location, and more.
Klout
Klout is a website, mobile app, and social media monitoring and performance analysis tool. Klout rewards experts in specific topics and areas of interests with Perks, brings influencers and brands together, and ranks users social influence using a “Klout Score”. You can use Klout to suggest shareable content that your users haven’t seen yet, and track how retweets, likes, and shares change your Klout Score.
KnowAboutIt
Know About It lets you discover the most engaging and relevant content lost in your social stream. The stories are collected from the KnowAboutIt system from the previous 24 hours, and are ranked by the number of comments that the stories attract.
LiveFyre
LiveFyre provides users with a real-time content marketing platform that lets you engage your audience, leverage native and social user-generated content surrounding your brand, and curate Twitter, Facebook, and Instagram content from fans into an interactive display.
TailWind
Tailwind is a social media monitoring application designed specifically for Pinterest users. Tailwind lets you schedule pins, monitor Pinterest, analyze industry trends and measure results across Pinterest.
Viralwoot
Viralwoot helps you gain Pinterest followers, add pins for promotion, manage and grow multiple accounts, schedule pins with a free bookmarklet, track what people are pinning from your website, who is pinning the most and what images from your website are trending on Pinterest with pin alerts, track your Pinterest performance, connect with influencers, and more.
TweetReach
TweetReach lets you measure the reach of your tweets for keywords, hashtags, and searches. TweetReach estimates the potential reach of your tweets for any given query.
Keyhole
Keyhole is a real-time social media search monitoring tool that lets users track #hashtags, URLs, and keywords on Twitter and Instagram. Users can monitor their performance metrics using easy to understand visual reports.
Riffle
Riffle integrates with every Twitter platform and provides you with insight into the current and potential value of Twitter users, engagement, interest, and real-time activity tracking tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii links bloggers, online merchants, and consumers by tagging images on the web. Users can earn money from every purchase made.
MutualMind
MutualMind provides a complete social data platform that lets you monitor, analyze and engage with social media. One web-based solution gives you all the tools you need to display data on collaborative screens, detect moments or trends in the data and route the insights back to the enterprise instantly.
Unified Social / PageLevel
Unified Social acquired PageLever, a leading Facebook analytics company, in January 2013. Since being acquired, Pagelever’s comprehensive, real-time reporting has been integrated in the Unified Social operating platform. These tools are part of a complete marketing suite allowing top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow provides powerful tools designed to help you grow and manage your social media presence.
RetweetRank
Find out how influential are you on Twitter.
Searchmetrics
Searchmetrics delivers enterprise SEO and content marketing analysis, recommendations, forecasting and reporting for companies that want potential customers to find them faster.
SimplyMeasured
SimplyMeasured lets you analyze and understand the audiences, conversations, and competitors that matter to you across every social channel.
SocialBakers
SocialBakers delivers powerful social media stats that tell you how your social performance stacks against the competition and wider industry benchmarks. You can create, manage, and optimize all your Twitter and Facebook ads in one place, quickly identify your best content and top posting times, gain insights about your audience, and track your brand’s performance over the long term.
Synthesio
Synthesio is a social intelligence tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of agencies and leading brands around the world. Users can cut through the social noise, find the conversations that matter, measure their online reputation, manage consumer relationships and boost their social activities’ ROI.
Sysomos
Sysomos monitors billions of conversations and helps you monitor, analyze, gather insights and make decisions that allow you to create better products and services for your customers. Simply type in your keyword and instantly see what people are saying on any topic both in real-time and historically across all social networks. Discover influencers, find new and related topics, and gain valuable insights into the communities that matter to you.
ThisMoment
ThisMoment provides brands with opportunities to engage their customers online. Depending on your business, ThisMoment’s Content Cloud helps you to find, mix and share a variety of content through many channels across the Enterprise.
Trackur
Trackur provides affordable, simple, and fast social media monitoring of all social media and mainstream news, including Google Plus, Twitter, Facebook and many more.
TrapIt
Trapit is a social selling, employee advocacy and content marketing tool. With one click of a button, teams can share content with their prospects, social networks, and customers.
Tweepi
Tweepi provides multiple ways to search for users that could be interested in your brand. After finding your targeted group of users, you can then easily interact with them by ‘following’, ‘adding to list’ or ‘@mentioning’ them. Twitter then notifies those users via email and mobile notifications, and interested users can check your profile and follow back.
Followadder
Followadder provides automated social networking Instagram management software. It lets you get real Instagram followers, real photo likes and comments, schedule posts, follow/unfollow Instagram users, like back photos, automate photo likes and direct messaging, create lists, search by hashtag, and more.
Twellow
Twellow is like the Yellow Pages for Twitter. You can search for Twitter followers in hundreds of business categories or search your geographical area.
TwentyFeet
TwentyFeet was acquired by SumAll, and provides users with a powerful social reporting tool that lets you visualize your Twitter, Facebook, YouTube and Instagram accounts and any other social service you use. Discover which of your tweets, posts, videos or photos get the most engagement in seconds.
TwitterFall
Twitterfall is a UK-based website that allows Twitter users to view upcoming trends and patterns posted by other Twitter users.
Wajam
Wajam is a tool that gives you search results based on what your friends share above your normal search results.
Addictomatic
Instantly create a page with the latest buzz on any chosen topic.
Bitly
Bitly lets you share, track and analyze your links.
MyTopTweet
MyTopTweet is a simple social monitoring tool that displays your top 10 performing tweets.
SocialMention
SocialMention is a real-time social search and analysis platform.
Twazzup
Twazzup provides real-time monitoring and analytics for Twitter.
TweetDeck
TweetDeck is a tool for real-time tracking, organizing, and social engagement on Twitter.
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We hope that you have found this information useful. To learn more about the benefits of using the WordPress web site management platform to grow your business online, please see other articles and tutorials we have published here on WPCompendium.org.

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