In Part 1 of this article, we looked at some of the reasons why WordPress is an ideal platform to market your business on social media.
In this section, we look at a number of monitoring tools, services and applications that allow you to:
- Search, find, sort, organize and target users according to demographics, their interests and behavior, etc.
- Listen in on online social conversations
- Identify key consumer buying signals.
This information will let you start meaningful conversations with a targeted audience and pitch them your message.
Let’s move on now to some of the actual tools and applications you can use to monitor social media activity. If you are looking for smarter ways to increase sales with social media, then here are dozens of social analytics tools & resources for improving social marketing ROI.
WordPress Social Media Monitoring – Resources

(Discover what consumers are saying about you, your brand, or your competition on social media)
Wouldn’t it be great if there was a free, simple and easy way to find out what is happening in your industry or niche so that you are not wasting a huge amount of time doing research? Well, there is. It’s called …
Google Alerts

(Google Alerts lets you monitor the web for new content)
Google Alerts is a free, simple and useful tool for keeping up-to-date with the latest news about all kinds of topics, staying informed about people, brands and companies, and tracking what other people are posting online about you and your business.
Google Alerts is not only great for helping you manage your reputation online, but also for automatically gathering news about people, companies, or any subject you are interested in.
With Google Alerts, you just subscribe to a keyword or topic and you’re done. Whenever Google’s robots (Googlebot) index a new web site, blog post, news update, press release, a video, tweet, or any other indexable content related to that topic, you will automatically receive an email or RSS update.
To learn how to set up Google alerts, see this tutorial: How To Set Up A Google Alert In 3 Simple Steps
Hootsuite

(Hootsuite.com)
Hootsuite is a social media management application that lets you manage all of your social media profiles from a single dashboard.
Hootsuite provides social media management, social marketing, social selling, and social customer service solutions. You can schedule Tweets and Facebook posts, track conversations, quickly create and customize analytics reports, streamline workflows amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations from the dashboard, and add employees and clients to teams without sharing passwords.
Hootsuite is one of the leading social media management tools (SMMT). It allows you to post to many social networks, and provides integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
More info: Hootsuite
Buffer

(Buffer.com)
Buffer lets you schedule social content. Add updates to your Buffer account and it will be posted for you at spaced intervals.
You can schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to the web interface, Buffer also provides mobile apps and a browser extension.
More info: Buffer
Social Metrics Pro
(SocialMetrics Social Analytics Plugin For WordPress)
SocialMetrics is a plugin for WordPress that monitors Tweets, Likes, Pins, +1s and other social signals from your Dashboard.
Some of the powerful features included in Social Metrics include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, one-click auto-update functionality, and a simple social SEO improvement system.
Go here to learn more about Social Metrics Pro: Social Metrics Pro Social Media Analytics Plugin For WordPress
Sociocaster
(Sociocaster – Social media management for internet marketers)
Posting to your Twitter, Facebook, Linkedin, and WordPress accounts can be very time-consuming. To get all these tasks done you usually need to use different plugins, tools, or applications. Sociocaster lets you do it all from one dashboard with just a few clicks.
Sociocaster includes loads of powerful marketing and social features: built-in image-sharing templates, the ability to spy on your competitors, bulk content importing and scheduling, unlimited social account management (agency license), and more.
Go here for more details: Sociocaster
SproutSocial

(SproutSocial.com)
SproutSocial is a premium social media management tool built for small to large businesses as well as the enterprise sector.
SproutSocial has a built-in social Customer Relationship Management system (CRM), advanced scheduling tools, social monitoring, support for teams and multiple profiles, helpdesk, team collaboration tools, security features, analytics and reports, mobile apps, RSS feed integration, etc.
More info: SproutSocial
SocialReport

(SocialReport)
SocialReport is a social intelligence platform that allows you to track and manage all of your social media accounts from one place.
Social Report tracks the performance of your Facebook pages and Twitter profiles, business reviews, website performance and blogs, and returns data from your social channels using a simple and intuitive dashboard. You can quickly and easily organize your data by business or customers, and track competitor profiles in addition to your own.
For more information, go here: SocialReport
Followerwonk

(Followerwonk Twitter Analytics)
Followerwonk is a Twitter analytics tools that provides insights into your Twitter followers and lets you search Twitter on any profile data: bio, location, name, who they follow, etc., compare Twitter accounts to find overlaps and target new influencers, view interactive charts of new followers and unfollows, correlate with your tweets, RTs, and mentions, and explore and grow your social graph..
More info: Followerwonk Twitter Analytics
ManageFlitter

(ManageFlitter)
ManageFlitter provides a set of easy to use tools that empowers work smarter and faster with Twitter.
ManageFlitter lets you sort your followers and following lists using a range of criteria, post tweets at the best time to reach your followers, search twitter bios to easily find and follow influencers for your business, use tweet analytics to track keywords and beat your competitors, understand who you follow, and more.
More info: ManageFlitter
Beevolve

(Beevolve)
Beevolve.com is a social media monitoring platform for small and medium sized businesses, analysts, content marketers, online marketers, and community managers. Beevolve allows you to monitor your brand mentions, schedule and launch social media posts, and measure engagement and sales, social sentiment, buzz, etc. of posts from one easy-to-use platform.
Go here to learn more: Beevolve
HowSociable

(HowSociable)
HowSociable is a simple tool that lets you monitor brand mentions on the social web.
HowSociable displays brand viability metrics and gives you a “social magnitude” score. This social numerical view lets you know how well you are doing across those social sites, and what aspects of your marketing strategy can be improved.
More info: HowSociable
Mention

(Mention.com)
Mention is a social monitoring tool for businesses, CEOs, marketers, agencies, etc..
Mention uses algorithms that take billions of data points into account, so when someone mentions your brand online, you have real time actionable data that can help you with your business goals. Mention also allows collaborative monitoring (e.g. sharing alerts with your team members), and is cross-device compatible.
Visit this site to learn more: Mention
Google Analytics

(Google Analytics)
Google Analytics is not only a web analytics software application used to monitor unique page views and page view duration, visitor behaviour, web traffic, bounce rates, etc., it can also help you track links posted from your WP site to your social campaigns.
Hootsuite has published a tutorial on tracking your social media links with Google Analytics on this blog post.
Facebook Insights

(Facebook Insights)
Facebook not only lets you add social plugins to your website, it also provides a comprehensive analytics tool called Facebook Insights. This tool lets you see how your content is performing on Facebook.

(Facebook.com – Insights)
Facebook Insights can be seen by any page administrators and can help you with your business marketing efforts by allowing you to analyze page metrics like page likes, post reach, engagement, etc.
You can use Facebook’s Page Insights to learn about your posts — which have attracted the most comments, likes, and shares and to learn about your about your audience. You can then use this data to publish more of the type of content that your audience is interested in.
For more information, go here: Facebook Insights
Twitter Analytics

(Twitter)
Twitter Analytics let you see how your content is performing and provides a break down of your tweets, followers, tweet impressions, profile views, and tweets linking to you.
Twitter’s Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to plan your Twitter marketing strategy.

(Twitter.com – Tweet activity)
More info: Twitter Analytics
YouTube Analytics

(YouTube Analytics)
YouTube Analytics provides analytic reports to video publishers.
You can monitor views, viewer demographics, traffic sources, estimated earnings from playbacks, video viewing time, and more.
To learn more, visit this website: YouTube Analytics
Pinterest Analytics

(Pinterest.com)
Pinterest Analytics lets you see what people like from your profile, and what they save from your website. You can use the data to improve the way you pin.
Visit this site to learn more: Pinterest Analytics
Other Social Media Services And Aplications
New tools and technologies are being launched each year to help businesses make sense of social media.
The list below contains a number of other social media-related tools and services. Keep in mind that new web technologies are continually evolving. If anything changes in the list below, please contact us.
Wunderlist
A task management tool with a social twist. It lets you create personal and professional task lists and share your lists with friends, family and colleagues.
SDL/Alterian
SDL Web (formerly Alterian) is an all-in-one global web experience management solution that lets you create engaging digital experiences with your customers.
Answerbase
Create your own social Q&A community. The Answerbase Q&A Platform allows users to ask questions, browse Q&A content, and get their questions answered.
Appinions
Appinions, makers of an influence analytics marketing platform built on patented natural language processing and social network analysis technology was acquired by ScribbleLive, a content marketing and live publishing SaaS platform that lets you plan, create and distribute content online. Appinions’ technology enables customers to optimize all stages of the content marketing lifecycle. Appinions enables brands to view the web through the lens of people’s opinions. This tool provides answers to questions like “what should we write about?”, “where should we publish?”, etc.
ViralHeat
Viralheat is a powerful data analytics tool that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream that combines monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Users can access metrics and KPI, publish and schedule updates, track conversations, and deliver presentation-ready reports.
Bambuser
Broadcast live using your mobile device or webcam, share to your favorite social network or blog and interact with viewers. Share via your smart device and stream content to your blog.
BlogDash
BlogDash links brands searching for ways to promote their products and services with bloggers willing to write content designed to bring brands the positive media attention they are searching for.
BrandWatch
Brandwatch Analytics is a powerful social media monitoring and analytics platform that allows you to collect, analyze and report on your social media data.
Buzzflash
Buzzflash is an independent platform for transformative ideas that features daily headlines aimed at inspiring direct action.
CircleCount
CircleCount helps users better understand how to use GooglePlus. CircleCount lets you discover all of the Google Plus circles in which you are included. If your profile isn’t already being monitored on CircleCount.com, you can easily add your Google+ profile and it will start tracking your circles.
Commun.it
Commun.it lets you manage your Twitter relationships, focus on customers and influencers, schedule posts and manage multiple profiles, and view Twitter analytics data.
Contax.io
Contaxio is a contact management tool for your social networks that tracks your friends and followers on Twitter and provides detail that can help you decide when to follow back.
Conversocial
With Conversocial you will never miss another comment related to your brand. Conversocial lets you manage the flow of customer service enquiries and discussions on social media channels like Twitter, Facebook, Instagram and YouTube.
SocialStudio
Social Studio lets you discover what consumers are saying about your brand, your products, and your competitors, and empower your team to plan, execute, and track compelling social media marketing..
Disqus
Disqus integrates with WordPress and can be used instead of the built-in WordPress commenting system to expand the power of social discussions online. Millions of websites covering pretty much any topic imaginable use Disqus.
Echofon
Echofon provides users with social apps for Twitter and Facebook. Echofon apps notify you of messages and mentions. Echofon for Twitter automatically keeps unread tweets in sync between apps on different devices, makes viewing and sharing photos, videos, locations, and links simple, and Echofon for Facebook provides real-time chat to quickly send and receive messages to any of your online friends, browse your newsfeed and timelines, comment and like with ease and post photos or videos.
Everytime
Everytime is a creative social media tool. If you work with videos, sounds, or images, you can save moments from Youtube, Vimeo, Soundcloud and any media on your computer. Those moments can then be easily shared, discussed, and found online via social collaboration.
Icerocket
Meltwater IceRocket is a social search engine which allows you to search Twitter, Facebook, the blogosphere, or all of these for any keywords you like.
GroupHigh
GroupHigh is a blogger outreach tool that lets you filter, sort, and search to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh makes it easy to build a list of bloggers based on content, location, topics, and more.
Klout
Klout is a website and mobile app that helps you analyze user’s social media influence using the “Klout Score”, which is a numerical value between 1 and 100. You can use Klout to suggest shareable content that your audience hasn’t seen yet, and track how retweets, likes, and shares change your Klout Score.
KnowAboutIt
KnowAboutIt lets you discover the most engaging and relevant content lost in your social stream. The stories are collected from the Know About It system from the past 24 hours, and are ranked by the number of comments that the stories attract.
LiveFyre
LiveFyre provides users with a real-time content marketing platform that lets you engage your audience, leverage native and social user-generated content surrounding your brand, and curate Facebook, Instagram, and Twitter content from fans into an interactive display.
TailWind
Tailwind is a Pinterest analytics, marketing, and management tool. It lets you schedule pins, monitor Pinterest, analyze industry trends and measure performance and results.
ViralWoot
Viralwoot (formerly Pinwoot) is a social media marketing tool that lets business using Pinterest schedule, promote, manage and grow their accounts. You can add multiple accounts and view the performance of your pins with the built-in analytics reports.
TweetReach
TweetReach allows you to measure the reach of your tweets for keywords, hashtags, and searches. TweetReach estimates the potential reach of your tweets for any given query.
Keyhole
Keyhole’s real-time dashboard shows how many people posted with your hashtag, along with the number of Retweets, Likes and Impressions your campaign is generating on Twitter and Instagram. Users can view their analytics using easy to understand visual reports.
Riffle
Riffle integrates with every Twitter platform (Hootsuite, TweetDeck, MarketMeSuite, etc) and provides you with insight into the current and potential value of Twitter users, engagement, interest, and tracking tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii lets you link consumers, online merchants, and bloggers by tagging images on the web. Merchii provides a financial incentive for creating social engagement. You can earn money from every purchase made.
MutualMind
MutualMind provides a complete social data platform that lets you monitor, analyze and engage with social media. One web-based solution provides all the tools you need to display data on collaborative screens, detect trends or moments in the data and route the insights back to the enterprise instantly.
Unified Social / PageLevel
Unified Social acquired PageLever, a leading Facebook analytics company, in January 2013. Since then, Pagelever’s comprehensive, real-time reporting has been integrated with Unified Social’s operating platform. These tools are part of a complete marketing suite allowing top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow lets you discover, measure and manage your social media presence.
RetweetRank
Find out how influential are you on Twitter.
Searchmetrics
Searchmetrics delivers enterprise SEO and content marketing analysis, recommendations, forecasting and reporting for companies that want potential customers to find them faster.
SimplyMeasured
SimplyMeasured provides easy social media analytics for your data in a single place.
SocialBakers
SocialBakers delivers powerful social media stats that tell you how your social performance stacks against the competition and wider industry benchmarks. You can create, manage, and optimize all of your Twitter and Facebook ads in one place, quickly identify your best content and top posting times, gain powerful insights about your audience, and track long-term brand performance.
Synthesio
Synthesio is a social intelligence tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of global brands and agencies. Users can cut through social noise, listen into the conversations that matter, measure online reputation, manage consumer relationships and boost their social activities’ ROI.
Sysomos
Sysomos provides powerful social media analytics that lets you monitor, analyze, gather insights and make decisions that allow you to create better products and services for your customers. Simply type in your keyword and instantly see what people are saying both in real-time and historically on any topic across all social networks. Discover influencers, find new and related topics, and gain valuable insights into the audiences and communities that matter most to you.
ThisMoment
ThisMoment provides brands with opportunities to engage their customers online. Depending on your business, ThisMoment’s Content Cloud helps you to find, mix and share a variety of content through different channels across the Enterprise.
Trackur
Trackur provides fast, simple, and affordable social media monitoring.
TrapIt
Trapit is lets you easily support your sales enablement, social selling, and employee advocacy efforts by providing relevant content to your employees. With one click of a button, teams can share content with their social networks, customers, and prospects.
Tweepi
Tweepi provides different ways to search for users that might have an interest in your brand. Once you find your targeted group of users, you can then easily interact with users by ‘following’, ‘adding to list’ or ‘@mentioning’ them. Twitter notifies those users via mobile and email notifications, and interested users can check your profile and follow back.
Followadder
Followadder provides automated social networking Instagram management tools. It lets you get real Instagram followers, real photo likes and comments, schedule posts, follow/unfollow Instagram users, like back photos, access automated photo liker and automated direct message, create lists, search by hashtag, and more.
Twellow
Twellow is like the Yellow Pages for Twitter. Twellow lets you search many business categories, or your geographical area for Twitter followers.
TwentyFeet
TwentyFeet provides users with a powerful social reporting tool that lets you visualize your Facebook, Twitter, YouTube and Instagram accounts along with any other service you use. Learn which of your posts, tweets, photos, or videos get the most engagement in seconds.
TwitterFall
Twitterfall allows Twitter users to view upcoming trends and patterns posted by other Twitter users.
Wajam
Wajam gives you search results based on what your friends share above your normal search results.
Addict-o-matic
Instantly create a page that displays the latest buzz on any chosen topic.
Bitly
Bitly lets you analyze social media engagement, optimize content, and measure exactly how you’re spending your budget.
MyTopTweet
MyTopTweet displays your best performing tweets.
SocialMention
SocialMention is a real-time social media search engine and analysis platform.
Twazzup
Twazzup provides real-time Twitter analytics and monitoring.
TweetDeck
TweetDeck is a tool for real-time tracking, organizing, and social engagement on Twitter.
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We hope you have found this information useful. To learn more about the benefits of using the WP platform to grow your business online, please see other tutorials and articles we have published here on WPCompendium.org.

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