In Part 1 of this article, we looked at some of the reasons why WordPress is an ideal platform to market your business on social media.
In this section, we examine a number of tracking tools, services and applications that allow you to:
- Search, find, sort, organize and target users according to demographic criteria, their interests, etc.
- Listen to online social conversations
- Identify buying signals.
This information lets you engage in meaningful conversations with prospects online and pitch them information about your products or services.
Let’s move on now to some of the actual tools you can use for monitoring social media content. If you’ve been searching for smarter ways to improve your business results using social media, then here are 30 free or cost-effective social analytics tools for WordPress users.
WordPress And Social Media – Useful Resources For Measuring Social Metrics

(Discover what people are saying about you, your brand, and your competitors on social media)
Is there a free, easy and simple way to access information about what is going on in your industry or niche so that you are not wasting a huge amount of time doing research? Yes, there is. It’s called …
Google Alerts

(Google Alerts – free web monitoring service)
Google Alerts is simple, useful and free tool from Google that lets you keep up with news and information about all kinds of topics, stay informed about people, brands and companies, and monitor what other people publish about you and your business online.
Google Alerts is not only great for helping you manage your reputation online, but also for receiving information about people, brands, companies, and any other topic you are following.
With Google Alerts, you subscribe to a keyword or topic and you’re done. Whenever Google’s indexing robots (Googlebot) crawl a new web page, press release, blog post, news update, a video, tweet, or any other content related to that topic, you will automatically receive an email or RSS update.
We’ve created a simple step-by-step tutorial on setting up Google alerts here: How To Set Up A Google Alert In 3 Quick And Easy Steps
Hootsuite

(Hootsuite)
Hootsuite is a social management platform that lets you manage all of your social profiles from an easy to use dashboard.
Hootsuite provides solutions for social media management, social marketing, social selling, and social customer service. You can schedule Tweets and Facebook posts, track conversations, create and customize analytics reports, share the workload amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations, and add employees and clients to teams without sharing passwords.
Hootsuite is one of the most used social media management tools (SMMT). It allows you to post to many social networks, and provides integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
More information: Hootsuite
Buffer

(Buffer)
Buffer lets you schedule social content. You add updates to your Buffer account and Buffer will post the content for you at spaced out intervals over the day.
Buffer allows you to schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to using a web interface, Buffer is also available as a web browser extension and as a mobile app for iOS and Android devices.
More information: Buffer
SocialMetrics
(Social Metrics Social Analytics Plugin For WordPress)
Social Metrics Pro is a WordPress plugin that lets you track Tweets, Likes, Pins, +1s and other social signals from your WP Dashboard.
Some of the powerful features included in SocialMetrics include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, 1-click autoupdate functionality, and a simple social search improvement system.
If you want to learn more about Social Metrics, refer to this article: SocialMetrics Social Analytics Plugin For WordPress
Sociocaster
(Sociocaster)
Posting to your Facebook, Linkedin, Twitter, and WordPress accounts can be very time-consuming. To get all of these tasks done you usually need to use different plugins, web apps, or tools. Sociocaster lets you do it all from one location.
Sociocaster is ideal for entrepreneurs and internet marketers. It includes powerful marketing and social features: a powerful visual designer, Facebook fanpage finder, built-in favorites, likes, retweets, and comments checker, unlimited social media account management (agency license), and much more.
Go here to learn more: Sociocaster
SproutSocial

(SproutSocial.com)
SproutSocial is a robust tool built for small to large businesses as well as the enterprise sector.
SproutSocial has a built-in social Customer Relationship Management system (CRM), advanced scheduling tools, monitoring, support for teams and multiple profiles, helpdesk for customer support, team collaboration tools, permission levels and roles, reports and analytics, mobile apps, RSS feed integration, etc.
For more information, go here: SproutSocial
SocialReport

(SocialReport.com)
SocialReport is a social intelligence platform that allows you to track and manage all of your social network accounts from one place.
It tracks the performance of your Facebook pages and Twitter profiles, website performance and blogs, and displays data from your social channels on a simple and intuitive dashboard. You can quickly and easily organize your data by customers or business, and track your own social profiles as well as profiles of others.
More information: SocialReport
Followerwonk

(Followerwonk Twitter Analytics)
Followerwonk is a Twitter analytics tools that provides insights into your Twitter followers and lets you search Twitter on any profile data: bio, location, name, URL, compare Twitter accounts to find overlaps and target new influencers, view interactive charts of new followers and unfollows, contrast your relationships with your competitors and friends, and explore and grow your social graph..
For more details, go here: Followerwonk
ManageFlitter

(ManageFlitter)
ManageFlitter provides you with a set of powerful tools that help you work smarter and faster with Twitter.
ManageFlitter lets you sort followers and following lists by a range of criteria, find out when most of your followers are online and schedule tweets appropriately, easily search inside your Twitter stream to find and follow the right accounts for your business, use tweet analytics to track keywords and beat your competitors, manage multiple Twitter accounts, and more.
More info: ManageFlitter
Beevolve

(Beevolve)
Beevolve.com is a social media monitoring platform for SMBs, online marketers, analysts, content marketers, and community managers. Beevolve allows you to monitor your brand mentions, schedule and launch social media posts, and measure resulting engagement and sales, sentiment, social buzz, etc. for your posts from a single platform.
More info: Beevolve
HowSociable

(HowSociable.com)
HowSociable is a simple tool that allows you to monitor brand mentions on the social web.
HowSociable.com displays brand viability metrics on more than 35 social sites. It delivers you a “social magnitude” score. This social numerical view lets you know how well you are doing on social media.
To learn more, visit this website: HowSociable
Mention

(Mention.com)
Mention is built on a simple idea of allowing anyone to know what’s being said about them online and on social media.
Mention’s algorithms monitor billions of data points, so when someone mentions your brand online, you have access to real time, intelligent and actionable data that can help you with your business goals. Mention also allows collaborative monitoring (e.g. sharing alerts with different team members), and offers apps for both desktop and mobile devices.
More information: Mention
Google Analytics

(Google Analytics)
With so many great social media monitoring tools available, it’s easy to forget that powerful software applications like Google Analytics can also help track posts made from your WP website or blog to your social sites.
Visit the Hootsuite blog to view a simple step-by-step tutorial on tracking social media links with Google Analytics.
Facebook Insights

(Facebook.com)
Facebook not only lets you add social media plugins to your site, it also provides a comprehensive analytics tool called Facebook Insights. This application lets you understand how your content is performing on Facebook’s platform.

(Facebook Insights)
Facebook Insights tracks the number of active users to help you improve your marketing efforts.
You can use Facebook’s Page Insights to learn about your posts — which are attracting the most comments, likes, and shares and to learn about your the demographics of your audience. You can then use this information to create more of the type of content that your audience is interested in.
For more details, go here: Facebook Insights
Twitter Analytics

(Twitter Analytics)
Twitter Analytics let you see how your content is performing and provides a breakdown of your followers, top tweets, profile visits, tweet impressions, and top tweets linking back to you.
Twitter’s Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to plan your Twitter strategy.

(Twitter Analytics – Tweet activity)
Go here to learn more: Twitter Analytics
YouTube Analytics

(YouTube)
YouTube Analytics provides analytic reports to publishers.
You can measure user demographics, traffic sources, views, average video viewing duration, estimated revenue from playbacks, and more.
More info: YouTube Analytics
Pinterest Analytics

(Pinterest)
Pinterest Analytics lets you explore what people like from your profile, and what they save from your website. You can use the information to improve the way you pin.
More information: Pinterest Analytics
Other Social Media-Related Web Tools
Many new tools and technologies are being developed each year to help businesses make sense of social media.
The list below contains a number of other social media tools. Keep in mind that new web technologies continually evolve. If anything changes in the list below, please contact us.
Wunderlist
A task management tool with a social twist. Create personal and professional task lists and share these lists with family, friends and colleagues.
SDL/Alterian
SDL Web (formerly Alterian) is an all-in-one global web experience management solution that allows you to create engaging digital experiences with your customers.
Answerbase
Answerbase lets you create your own social Q&A community. The Answerbase Q&A Platform allows users to ask questions, browse Q&A content, and receive quality answers.
Appinions
Appinions, makers of an influence analytics marketing platform built on patented natural language processing and social network analysis technology is now part of ScribbleLive, a content marketing and live publishing SaaS platform for planning, creating and distributing content online. Appinions’ deep data science patent protected technology allows customers to optimize every stage of the content marketing lifecycle. The ScribbleLive acquisition enables brands to view the web through the lens of people’s opinions. The software provides answers to questions like ”who should we listen to or partner with?”, ”what keywords do we use to make our content more easily discoverable?”, etc.
ViralHeat
Viralheat is a powerful data analytics application that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream combining monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Users can schedule and publish updates, monitor conversations, access metrics and KPI, and deliver presentation-ready reports.
Bambuser
Bambuser lets you broadcast live using your mobile device or webcam, share to your favorite social network or blog and interact with viewers. Share via your smartphone and stream to your blog.
BlogDash
BlogDash connects and brings brands and bloggers together. Bloggers choose the kinds of opportunities they are open to being contacted about.
BrandWatch
Brandwatch Analytics is a powerful social media monitoring and analytics platform that allows you to collect, analyze and report on your social media data.
Buzzflash
Buzzflash is part of the Truthout community – an independent platform for transformative ideas that features daily headlines aimed at inspiring direct social action and participation.
CircleCount
CircleCount is a GooglePlus education tool. CircleCount lets you discover all of the Google Plus circles following your profile. If your profile isn’t already being monitored on CircleCount.com, you can easily add your GooglePlus profile and it will start tracking your circles.
Commun.it
Commun.it lets you manage your Twitter relationships, focus on customers and influencers, schedule posts and manage multiple profiles, and analyze Twitter data.
Contax.io
Contaxio can be used to track your followers and friends on Twitter and other social networks and manage relevant, real-time relationship data.
Conversocial
Conversocial provides cloud-based social customer service solutions that help global brands improve their customer experience and operational efficiency by managing the flow of customer service enquiries and discussions on social media channels such as Twitter, Facebook, Instagram and YouTube.
SocialStudio
Social Studio helps you discover what consumers are saying about your brand, your products, and your competitors, and empower your team to plan, execute, and track compelling social media marketing..
Disqus
Disqus integrates with WordPress and can be used instead of the built-in WordPress commenting system to expand the power of social discussions online. Millions of websites covering pretty much any topic imaginable use Disqus.
Echofon
Echofon provides users with full featured, clean social apps for Twitter and Facebook. Echofon apps notify you of messages and mentions. Echofon for Twitter means you’ll never read a tweet twice by avoiding duplicate alerts on different devices, makes viewing and sharing photos, videos, locations, and links simple, and Echofon for Facebook provides real-time chat that lets you quickly send and receive messages to any of your friends online, browse your newsfeed and timelines, comment and like with ease and post videos and photos.
Everytime
Everytime is a collaboration app for creatives. If you work with images, videos, or audio, you can save moments from Youtube, Vimeo, Soundcloud and any media on your computer. Those moments are then easy to share, publicly or privately, easy to discuss about and easy to find.
Icerocket
Meltwater IceRocket is a social search engine which allows you to search the blogosphere, Facebook, Twitter, or all of these for any keywords you like.
GroupHigh
GroupHigh is a blogger outreach software that lets you search, filter, and sort to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh’s blog search makes it easy to build a list of bloggers based on location, topics, content, and more.
Klout
Klout is a social media monitoring and performance analysis tool. Klout rewards experts in specific topics and areas of interests with Perks, brings influencers and brands together, and ranks users social influence using a “Klout Score”. You can use Klout to suggest shareable content that your friends, fans, and followers haven’t seen yet, and track how retweets, likes, and shares change your Klout Score.
KnowAboutIt
KnowAboutIt lets you discover the most engaging and relevant content lost in your social stream. The stories are gathered from the KnowAboutIt system from the previous 24 hours, and are ranked by the number of comments that the stories attract.
LiveFyre
LiveFyre lets you capture conversations from the social web.
TailWind
Tailwind is a Pinterest marketing, analytics, and management tool. Tailwind lets you schedule pins, monitor analytics, analyze industry trends and measure results across the entire Pinterest network.
Viralwoot
ViralWoot helps you gain Pinterest followers, promote Pinterest pins, manage and grow multiple accounts, schedule pins with a free bookmarklet, create pin alerts, track your Pinterest performance, connect with influencers, and more.
TweetReach
TweetReach lets you measure how well your tweets, hashtags, search queries, and keywords are doing on Twitter. TweetReach estimates the potential reach of your tweets for your given query.
Keyhole
Keyhole is a real-time social media search tracking service that lets users track keywords, hashtags, and URLs on Twitter and Instagram. Users can assess their performance results using easy to understand visual reports.
Riffle
Riffle integrates with over a dozen Twitter platforms (SocialEngage, Shoutlet, Lithium, etc) and provides you with Twitter analytics, engagement, interest, and tracking tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii lets you link consumers, online merchants, and bloggers by tagging images on the web. Merchii provides a financial incentive for creating social engagement. You can earn money from every purchase made.
MutualMind
MutualMind provides a complete social data platform that lets you monitor, analyze and engage with social media. One web-based solution provides users with all the tools they need to display data on collaborative screens, detect moments or trends in the data and instantly route insights back to the enterprise.
Unified Social / PageLevel
PageLever, a leading Facebook analytics company, was acquired by Unified Social in January 2013. Since then, Pagelever’s comprehensive, real-time reporting has been integrated with Unified Social’s operating platform. These tools are part of a complete marketing suite for top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow makes it easy to discover, manage, and protect your Twitter social circle.
RetweetRank
Find out how influential are you on Twitter.
Searchmetrics
Searchmetrics delivers enterprise SEO and content marketing analysis, recommendations, forecasting and reporting for companies that want potential customers to find them faster.
SimplyMeasured
SimplyMeasured provides easy social media analytics for all of your data in a single place.
SocialBakers
SocialBakers delivers deep, competitive social media analytics that let you see how your social performance stacks against wider industry benchmarks and the competition. You can create, manage, and optimize all of your Twitter and Facebook ads in one place, quickly identify your best content and top posting times, gain powerful insights about your audience, and track your brand’s performance over the long term.
Synthesio
Synthesio is a social media intelligence and social listening tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of global agencies and brands. Users can cut through the social noise, find conversations that matter, measure their online reputation, manage their consumer relationships and boost the ROI of their social activities.
Sysomos
Sysomos provides powerful social media analytics that lets you monitor, analyze, gather insights and make decisions that allow you to create better products and services for your customers. Simply type in your keyword and instantly see what people are saying both historically and in real-time on any topic across all social channels. Discover influencers, find new and related topics, and get insights into the audiences that matter to you.
ThisMoment
ThisMoment helps businesses engaging with everyone everywhere. Depending on what business you run, ThisMoment’s Content Cloud helps you find, mix and share a variety of content through different channels across the Enterprise.
Trackur
Trackur provides simple, fast, and affordable social media monitoring and social analytics insights including trends, keyword discovery, automated sentiment analysis & influence scoring.
TrapIt
Trapit is lets you easily support your sales enablement, social selling, and employee advocacy efforts by providing relevant content to your employees. With one click of a button, teams can share content with their social networks, prospects, and customers.
Tweepi
With Tweepi, you can follow a @user’s followers, follow a @user’s friends, follow using a Twitter list, and follow by copy/pasting lists.
Followadder
Followadder provides users with automated social networking Instagram management tools. It lets you get real Instagram followers, real photo likes and comments, follow/unfollow Instagram users, schedule posts, like back photos, automate photo likes and direct messaging, search by hashtag, create lists, and more.
Twellow
Twellow is like the Yellow Pages for Twitter. You can search for Twitter followers in hundreds of business categories or search your geographical area.
TwentyFeet
TwentyFeet was acquired by SumAll, and provides users with a powerful social reporting tool that can visualize your Facebook, Twitter, YouTube and Instagram accounts along with any other service you use. Find out which of your posts, tweets, videos or photos get the most engagement in seconds.
TwitterFall
Twitterfall is based in the UK and lets users on Twitter view upcoming trends and patterns posted by other Twitter users.
Wajam
Wajam is a tool that gives you search results of what your friends are sharing online above your normal search results.
Addict-o-matic
Addictomatic lets you instantly create a page that displays the latest buzz on any topic of your choice.
Bitly
Bitly lets you share, track and analyze your links.
MyTopTweet
MyTopTweet displays your top performing tweets.
SocialMention
SocialMention is a real-time social media search engine and analysis platform.
Twazzup
Twazzup provides real-time Twitter monitoring and analytics.
TweetDeck
TweetDeck is a powerful tool for real-time tracking, organizing, and social engagement on Twitter.
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We hope you have found this information useful. To learn more about the benefits of using the WP CMS platform to grow your business online, please see other posts we have published on this site.

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"Wow! I never knew there's so much to learn about WordPress! I bought one of the WordPress for Dummies three years ago, such authors need to be on this course!" - Rich Law, Create A Blog Now











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