In Part One of this article, we looked at some of the reasons why WordPress makes an ideal platform to market your business on social media.
In this section, we look at a number of monitoring tools that let you:
- Search, find, segment, organize and target users according to specific demographic criteria, their interests, etc.
- Monitor and listen to online social conversations
- Identify key consumer buying signals.
This information will allow you to start a meaningful conversation with potential consumers and pitch them information about your products or services.
Let’s move on now to some of the actual tools and applications you can use to monitor social media content. If you’ve been looking for smarter ways to improve your business results using social media, then check out this list of 25+ great social management tools & resources for engaging with your ideal audience.
WordPress And Social Media – Useful Social Measurement Resources

(Discover what people are saying about you, your business, and your competition on social media)
Wouldn’t it be great if there was a free, easy and simple way to access information about what is new in your industry or niche so that you are not wasting a huge amount of time doing research? Well, there is, and it’s called …
Google Alerts

(Google Alerts lets you monitor the web for new content)
Google Alerts is simple, useful and free tool from Google that lets you keep up with news about all kinds of topics, stay informed about people, brands and companies, and monitor what other people write about you and your business online.
Google Alerts is not only only a useful social media monitoring tool for managing your reputation online, but also for automatically gathering the latest news about people, brands, companies, or any subject you want to know about.
With Google Alerts, you just subscribe to a keyword or topic and you’re done. Whenever Google’s bots crawl a new web site, press release, news update, blog post, a tweet, video, or any other content related to that topic, it will automatically send you an email or RSS update.
We’ve created a simple tutorial on how to create a Google alert here: Setting Up A Google Alert – A Step-By-Step Guide
Hootsuite

(Hootsuite)
Hootsuite is a social media management platform that lets you manage all of your social media profiles from an easy to use dashboard.
Hootsuite provides social media management, social selling, social marketing, and social customer service solutions. Users can schedule Tweets and Facebook posts, monitor conversations, create and customize analytics reports, share the workload amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations from the dashboard, and collaborate with teams.
Hootsuite is one of the most used social media management tools (SMMT). It allows you to post to many social networks, and offers integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
More info: Hootsuite
Buffer

(Buffer.com)
Buffer lets you schedule your social content. You add updates to your Buffer account and Buffer will then post it for you at spaced out intervals over the day.
You can schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to the web interface, Buffer is also available as a browser extension and as a mobile app.
To learn more, visit this website: Buffer
SocialMetricsPro
(SocialMetrics Social Plugin For WordPress)
Social Metrics is a WordPress plugin that tracks Tweets, Likes, Pins, +1s and other social signals from your WordPress Admin Dashboard.
Some of the powerful features included in SocialMetrics include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, one-click autoupdate functionality, and a simple social SEO improvement system.
We have written a detailed article about SocialMetrics. Go here to learn more about this useful plugin: SocialMetrics WordPress Social Analytics Plugin
Sociocaster
(Sociocaster – Social media management for entrepreneurial marketers)
Sociocaster is easy to use and works in any business marketing campaign. You can easily engage with audiences, schedule messages, manage your social media networks, and measure ROI from one easy-to-use dashboard.
Sociocaster includes lots of powerful social and marketing features: professional image-sharing templates, popular Twitter topics discovery tool, advanced link share customization for Facebook, agency license to manage unlimited social accounts, and more.
To learn more, visit this website: Sociocaster
SproutSocial

(SproutSocial)
SproutSocial is a robust tool built for small to large businesses as well as the enterprise sector.
SproutSocial has a built-in Customer Relationship Management system, advanced scheduling tools, monitoring, support for teams and multiple profiles, helpdesk for customer support, team collaboration tools, permission levels and roles, custom reports and analytics, mobile apps, RSS feed integration, etc.
For more information, go here: SproutSocial
SocialReport

(SocialReport.com)
SocialReport is a social intelligence platform that allows you to track and manage all of your social media accounts from one place.
It tracks the performance of your Facebook pages and Twitter profiles, business reviews, website performance and blogs, and returns data from your social channels on a simple and intuitive dashboard. You can organize your data by business or customers, and track competitor profiles in addition to your own.
For more information, go here: SocialReport
Followerwonk

(Followerwonk Twitter Analytics)
Followerwonk is a Twitter analytics tools that provides insights into your Twitter followers and lets you search Twitter on any profile data: bio, location, name, URL, compare followers of other users to find overlaps and new audiences, view interactive charts of new followers and unfollows, contrast your relationships with your competitors and friends, and explore and grow your social graph..
More info: Followerwonk Twitter Analytics
ManageFlitter

(ManageFlitter)
ManageFlitter provides a set of easy to use tools to empower you to work smarter and faster with Twitter.
ManageFlitter lets you sort your followers and following lists by a range of criteria, post tweets at the best time to reach your followers, easily search inside your Twitter stream to find and follow the right accounts for your business, use tweet analytics to track keywords and beat your competitors, manage multiple Twitter accounts, and more.
For more information, go here: ManageFlitter
Beevolve

(Beevolve.com)
Beevolve.com is a social media monitoring platform for small and medium sized businesses, community managers, content marketers, analysts, and online marketers. It lets you monitor your social media mentions, schedule and launch social media posts, and measure sales, engagement, and conversion metrics, buzz, social sentiment, and more of posts.
For more information, visit this website: Beevolve
HowSociable

(HowSociable)
HowSociable is a simple social measuring tool that allows you to monitor how your brand and business is mentioned across different social platforms.
HowSociable displays brand viability metrics and delivers you a “social magnitude” score. This social numerical view lets you know how well you are doing across social sites.
Go here for more info: HowSociable
Mention

(Mention)
Mention is a social media monitoring tool for every kind of business, CEOs, marketers, agencies, etc., and allows anyone to know what’s being said about them on blogs, news, websites, Facebook, YouTube, and Twitter in real time.
Mention’s algorithms monitor billions of data points, so when someone mentions your business online, you have the ability to detect this, and access to intelligent, actionable data that can help you with your business goals. Mention is cross-device compatible.
More information: Mention
Google Analytics

(Google Analytics)
Google Analytics is not only a web analytics application, it can also help you monitor social media campaigns.
Hootsuite has published a six-step guide on tracking social media links with Google Analytics on their blog.
Facebook Insights

(Facebook.com)
Facebook not only lets you add social media buttons to your site for commenting, sharing, and linking social media plugins and commenting features to your WordPress site, it also provides a comprehensive analytics tool called Facebook Insights. This tool lets you analyze how your content is performing on the Facebook social platform.

(Facebook Insights)
The Facebook Insights dashboard provides multiple metrics and analytics that can help track active users. You can then use this information to improve your marketing efforts.
You can use Facebook’s Page Insights to learn about your posts — which have the most likes, comments, and shares and to learn about your the demographics of your audience. You can then use this information to create more of the type of content that your audience is interested in reading.
Go here for more info: Facebook Insights
Twitter Analytics

(Twitter)
Twitter Analytics let you see how your tweets are performing and gives you a monthly break down of your profile views, followers, tweets, tweet impressions, and top tweets linking back to you.
The Twitter Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to better plan your strategy for Twitter.

(Twitter – Tweet activity)
Visit this site to learn more: Twitter Analytics
YouTube Analytics

(YouTube.com)
YouTube Analytics lets users see how their channel is performing on the YouTube platform.
You can measure traffic sources, views, demographics, average video viewing duration, estimated revenue from video playbacks, etc.
Go here to learn more: YouTube Analytics
Pinterest Analytics

(Pinterest.com)
Pinterest Analytics lets you see what people like from your profile, and what they save from your website. You can use the information to improve the way you pin.
For more details, go here: Pinterest Analytics
Other Social Media-Related Services & Tools
With the explosive growth of social media predicted to continue rising, many new tools and technologies are being developed to help business engage and make sense of social data.
Here are some other social media tools and services. Keep in mind that web technologies change. If anything changes in the list below, please let us know.
Wunderlist
A task management tool with a social twist. It lets you create personal and professional task lists and share these lists with family, colleagues and friends.
SDL/Alterian
SDL Web (formerly Alterian) is an all-in-one global web experience management solution that allows you to create engaging digital experiences with online consumers.
Answerbase
Answerbase lets you create your own social Q&A community. The Answerbase Q&A Platform facilitates users being able to ask questions, view Q&A content, and receive quality answers.
Appinions
Appinions is a content marketing and live publishing SaaS platform for planning, creating and distributing content online. Marketers can optimize their campaigns by quickly finding, tracking and connecting with opinion leaders who are most likely to influence a trend, idea, product or brand. The ScribbleLive acquisition enables brands to view the web through the lens of people’s opinions. This tool provides answers to content marketers’ questions like “what should we write about?”, ”what keywords do we use to make content discoverable?”, etc.
ViralHeat
Viralheat is a powerful data analytics platform that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream combining monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Customers can schedule and publish updates, access metrics and KPI, monitor conversations, and deliver presentation-ready reports.
Bambuser
Broadcast live using your webcam or mobile device, share to your favorite social network or blog and engage with your viewers. Share via your smartphone and stream to your blog.
BlogDash
BlogDash brings brands and bloggers together. Bloggers choose the types of opportunities they are open to being contacted about.
BrandWatch
accurately listen to conversations about your brand, your market, or your products.
Buzzflash
Buzzflash is an independent platform for transformative ideas featuring daily headlines whose goal is to inspire direct action.
CircleCount
CircleCount is a GooglePlus education tool. CircleCount lets you discover all of the Google+ circles that include your profile. If your profile isn’t already being monitored on CircleCount.com, you can easily add your Google+ profile and it will start tracking your circles.
Commun.it
Commun.it is a community management tool for building relationships and discovering leads on Twitter.
Contax.io
Contaxio tracks your followers and friends on Twitter and provides detail to help you choose when to follow back.
Conversocial
Conversocial provides cloud-based social customer service solutions that help brands improve customer experience and operational efficiency by managing the flow of customer service enquiries and social media discussions on channels such as Twitter, Facebook, YouTube and Instagram.
SocialStudio
Social Studio lets you build more meaningful relationships with customers by tapping into the power of social media across your marketing, sales organizations, and customer service..
Disqus
Disqus integrates with WordPress and can be used instead of the built-in WordPress commenting system to expand the power of social discussions online. Millions of websites covering pretty much any topic imaginable use Disqus.
Echofon
Echofon provides users with social apps for Facebook and Twitter. Echofon apps notify you of mentions and messages. Echofon for Twitter automatically keeps unread tweets in sync between apps on different devices, makes viewing and sharing photos, videos, locations, and links simple, and Echofon for Facebook provides simple, streamlined navigation and an uncluttered Facebook experience, browse your newsfeed and timelines, comment and like with ease and post videos or photos.
Everytime
Everytime is a creative social media tool. With Everytime, you can save any moment from Youtube, Vimeo, Soundcloud and any media on your computer. Those moments can then be easily shared, discussed, and found online via social collaboration.
Meltwater Icerocket
Meltwater IceRocket is a social search engine which allows you to search Facebook, Twitter, the blogosphere, or all of these for any keywords you like.
GroupHigh
With GroupHigh you can promote your clients, products, or company using a blogger outreach software that lets you filter, search, and sort to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh makes it easy to build a list of bloggers based on content, location, topics, and more.
Klout
Klout is a website and mobile app that uses social media analytics to rank its users according to online social influence via the “Klout Score”, which is a numerical value between 1 and 100. You can use Klout to suggest shareable content that your audience hasn’t seen yet, and track how retweets, likes, and shares change your Klout Score.
KnowAboutIt
Know About It is a simple service that monitors popular news sources for stories that are generating a lot of conversation. The stories are collected from the KnowAboutIt system from the previous 24 hours, and are ranked by the number of comments that the stories attract.
LiveFyre
LiveFyre provides users with a real-time content marketing platform that lets you engage your audience, leverage native and social user-generated content surrounding your brand, and curate Instagram, Twitter, and Facebook content from fans into an interactive display.
TailWind
Tailwind is a social media monitoring application designed specifically for Pinterest. Tailwind lets you schedule pins, monitor analytics, analyze industry trends and measure performance and results across the entire Pinterest network.
Viralwoot
ViralWoot helps you gain Pinterest followers, add pins for promotion, manage and grow multiple accounts, schedule pins with a bookmarklet, track what people are pinning from your website, who is pinning the most and what images from your website are trending on Pinterest with pin alerts, find which are your top performing pins and boards, connect with influencers, and more.
TweetReach
TweetReach lets you measure how well your tweets, keywords, hashtags, and search queries are doing on Twitter. TweetReach gives you the estimated potential of the tweets for any given query.
Keyhole
Keyhole’s real-time dashboard shows how many people posted with your hashtag, along with the number of Retweets, Likes and Impressions your campaign is generating on Twitter and Instagram. Analytic results are displayed to users using easy to understand visual reports.
Riffle
Riffle integrates with 16 Twitter platforms (Hootsuite, SocialFlow, MarketMeSuite, etc) and provides you with insight into the current and potential value of Twitter users, engagement, and real-time activity tracking tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii links bloggers, consumers, and online merchants by tagging images on the web. Merchii provides a financial incentive for creating social engagement. Approved users can earn money from every purchase made.
MutualMind
MutualMind provides a complete social data platform for conducting social business One web-based solution provides users with all the tools they need to display data on collaborative screens, detect trends or moments in social data and instantly route insights back to the enterprise.
Unified Social / PageLevel
Unified Social acquired PageLever, a leading Facebook analytics company, in January 2013. Since then, Pagelever’s comprehensive, real-time reporting has been integrated with Unified Social’s operating platform. These tools are part of a complete marketing suite allowing top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow makes it easy to discover, manage, and protect your Twitter social circle.
RetweetRank
Find out how influential are you on Twitter.
Searchmetrics
Searchmetrics lets you see important key performance indicators such as the visibility of a page in social media.
SimplyMeasured
SimplyMeasured provides easy social media analytics for all of your data in a single place.
SocialBakers
SocialBakers delivers powerful social media analytics that tell you how your social performance stacks against wider industry benchmarks and the competition. You can create, manage, and optimize all your Twitter and Facebook ads in one place, quickly identify your best content and top posting times, gain powerful insights about your audience, and track your brand’s performance over the long term.
Synthesio
Synthesio is a social intelligence tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of agencies and leading brands around the globe. Users can cut through social noise, find the conversations that matter, measure their online reputation, manage their consumer relationships and boost their social activities’ ROI.
Sysomos
Sysomos monitors billions of conversations and helps you monitor, analyze, gather insights and make decisions that allow you to create better products and services for your customers. Simply type in your keyword and instantly see what people are saying both historically and in real-time on any topic across all social channels. Find new and related topics, discover influencers, and gain valuable insights into the communities that matter most to you.
ThisMoment
ThisMoment allows businesses to engage with everyone, everywhere. Depending on what business you run, ThisMoment’s Content Cloud helps you find, mix and share a variety of content through various channels across the Enterprise.
Trackur
Trackur provides affordable, fast, and simple social media monitoring.
TrapIt
Trapit is a social selling, employee advocacy and content marketing tool. With the click of a button, your teams can share content with their customers, social networks, and prospects.
Tweepi
With Tweepi, you can follow a @user’s followers, follow a @user’s friends, follow using a Twitter list, and follow by copy/pasting a list.
Followadder
Followadder provides you with automated Instagram management software. It lets you get real Instagram followers, real photo likes and comments, follow/unfollow Instagram users, schedule posts, like back photos, automate photo likes and direct messaging, search by hashtag, create lists, and more.
Twellow
You can think of Twellow as being like the Yellow Pages for Twitter. Twellow lets you search for Twitter followers in hundreds of business categories or search your geographical area.
TwentyFeet
TwentyFeet was acquired by SumAll, and provides users with a powerful social reporting tool that can visualize your Twitter, Facebook, Instagram and YouTube accounts along with any other social service you use. You can quickly know which of your tweets, posts, videos or photos get the most engagement.
TwitterFall
Twitterfall is based in the UK and allows Twitter users to view upcoming trends and patterns posted by other Twitter users.
Wajam
Wajam is a tool that gives you search results of what your friends are sharing online above your normal search results.
Addict-o-matic
Instantly create a page that displays the latest buzz on any topic.
Bitly
Bitly can help you optimize content, analyze social media engagement, and measure how you’re spending your budget.
MyTopTweet
My Top Tweet shows your top 10 performing tweets.
SocialMention
SocialMention is a real-time social search and analysis platform.
Twazzup
Twazzup provides real-time Twitter analytics and monitoring.
TweetDeck
TweetDeck is a powerful tool for real-time tracking, organizing, and social engagement on Twitter.
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We hope that you have found this information useful. To learn more about using the WP CMS software to grow your business online, please see our related posts section below.

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"Wow! I never knew there's so much to learn about WordPress! I bought one of the WordPress for Dummies three years ago, such authors need to be on this course!" - Rich Law, Create A Blog Now











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