Are you effectively ignoring your online reputation?
In this article, we explore a simple yet effective plugin for WordPress users that lets you legally and ethically manage customer reviews.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Easy Customer Feedback Management For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that can help you generate hundreds, if not thousands, of positive reviews for your company, services or products, and give your online reputation a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to the website back-end for attention by the business owner.
This simple screening process can help you create more positive third-party reviews and improves user experience where the service has been below par.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Yelp.com)
How The Plugin Works
Power Online Reviews automatically generates a review form for your site upon installation and activation.
Ask users to rate your products. (Image: Power Online Reviews website)
The form is uncomplicated for your customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to provide a rating of your business.
What Happens When Users Submit Positive Ratings?
Users rate your products or services using a simple 5-star rating system. (Screenshot above sourced from Power Online Reviews website)
Customers who leave a good rating (e.g. “4″) are asked to add a review to one or more 3rd-party review sites …
Customers who give positive ratings are invited to leave a review on a third-party review site. (Screenshot: Power Online Reviews website)
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave their positive review of their experience …
The plugin sends visitors who leave good feedback to your third-party review pages. (Product screenshot source: Power Online Reviews website)
Poor Customer Ratings
Poor ratings can have a serious impact on your business and need to be immediately addressed. (Image: Power Online Reviews )
When users submit a negative rating (e.g. ”2″), they are not sent to 3rd-party review sites.
Instead, the review is saved on your admin backend, allowing you to respond directly to all dissatisfaction and hopefully turn them back into happy customers.
The plugin stores negative comments from users on your site. (Screenshot: Power Online Reviews website)
Learn more about this plugin here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Fast And Simple To Install And Implement
Power Online Reviews is very easy to install. Just upload it to your Plugins folder via your WordPress admin login and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Poor reviews can harm your reputation. Positive comment can explode revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Some additional plugin benefits include the following:
- Repair Existing Damage: If you have any existing negative reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews being made to 3rd-party review sites and preventing negative reviews from growing.
- Increase Targeting Of Customer Reviews With Confidence: Once you put a system in place that filters bad user feedback and promotes only positive comments about your products or services, you can confidently begin to increase your campaigns and customer requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews provides a number of great features to WP users. Here are just some:
User Features
- Collect visitor feedback easily.
- User feedback is centrally managed on your website.
- Ethical management of good and negative reviews.
- Positive reviewers are automatically prompted to submit review to third-party review sites.
- Poor reviews are captured locally for the attention of local business.
- All forms are fully responsive and display correctly on all computers, and mobile devices.
Your user feedback is centrally stored in the “Manage Feedbacks” section. (Image: Power Online Reviews website)
Click on an item to view user comments. (Screenshot above sourced from Power Online Reviews )
Administration Features
- Forms are automatically created when plugin is activated.
- Completely editable review forms.
- Main Review Form: Display business image. Add title/prompt and formatted text. Edit form color background and border, color of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Select minimum ”positive” rating level (e.g. ”4”).
Edit your review form. (Source: Power Online Reviews website)
Plugin Tips
The plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main site.
Support
The plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a risk-free, thirty day, full money-back guarantee.
Plugin Price
- Single Edition – Install the plugin on a single domain that you own. Cost = $9.75
- Multi-User License Edition – Can be installed on multiple of your own sites. Cost = $29.00.
- Developer Edition – Install the plugin on all sites that you own. Install the plugin on any client site for payment or as part of a paid service. Can include for sale with site installation (passing on single user license). Cost = $37.00.
Note: The cost to purchase Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Presently, the software is selling for the amounts shown above. This may not be the actual pricing charged by the plugin seller when you visit the plugin site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current pricing details here:
Additional Information
For a demo video of the plugin in action, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Install This Plugin
Companies all around the world are currently missing out on opportunities to create happier customers and boost their revenues because they are not monitoring their online reputations. Power Online Reviews offers a simple, easy and affordable way to begin managing your online reputation.
For complete details, check out the plugin here: Power Online Reviews – Easy Client Feedback Management Plugin For WordPress
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