Do you have an effective online reputation management strategy?
In this article, you will learn about a simple yet effective tool for WordPress users that allows you to legally and ethically manage customer feedback.
Presenting …
Power Online Reviews – Easy User Reviews Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that 3rd-party review sites, and give your business a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews encourages positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are captured on the website for attention by the business owner.
This simple process helps to create more 3rd-party reviews that are positive and improves user satisfaction where the service may have been below standard.
According to a recent study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, the plugin automatically generates a review form on your site.
Ask customers to rate your services or products. (Image: Power Online Reviews )
The form is very simple for visitors and customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate your product using a 5-star rating feature and submit their response.
Good Customer Ratings
Customers rate your products or services with a simple 5-star system. (Product screenshot source: Power Online Reviews )
Customers who submit good ratings are then asked to add a review to one or more third-party review sites …
Users who give positive ratings are asked to leave a review on a 3rd-party review site. (Screenshot source: Power Online Reviews website)
Clicking on the icon or logo takes your customers to the 3rd-party review site where they can then leave their positive review of their experience …
The plugin sends users who leave good feedback to your third-party review pages. (Screenshot source: Power Online Reviews website)
Poor Customer Ratings
Negative ratings can have a serious impact on your business if issues are not addressed immediately. (Image: Power Online Reviews )
When customers submit a negative rating (e.g. “1″), they are not sent to 3rd-party review sites.
Instead, the user review is saved to your website, allowing you to respond directly to any unhappy customers giving you a bad name in public.
The plugin stores poor feedback from users on your site. (Image source: plugin website)
Learn more about the plugin here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews from your website:
Quick And Simple To Install And Configure
Power Online Reviews installs just like every WordPress plugin. Just upload a zip folder that contains the plugin files to your Plugins folder via your dashboard and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Damage Control
Bad reviews can ruin your business. Good comment can increase revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can fix any problems before things get worse.
Additional benefits and advantages include the following:
- Repair Existing Damage: If you have any existing bad reviews, you can start to repair the damage by increasing the number of positive reviews flowing to third-party review sites and preventing negative reviews from growing.
- Increase Campaigns For Customer Reviews With Confidence: Once you put a process in place to filter bad user feedback and allow only positive comments about your business, products and services through, you can confidently begin increasing your campaigns and requests for feedback on your site.
Features
Power Online Reviews offers many great features to web site owners. Here are just some of these:
User Features
- Allows easy collection of visitor feedback.
- Visitor feedback is centrally managed on your site.
- Ethical management of positive and negative reviews.
- Good reviewers are automatically prompted to review at third-party review sites.
- Negative reviews are ”quarantined” for the attention of business owner.
- All forms are fully responsive and can be used on all computers, tablets, or smartphone devices.
All visitor feedback is centrally stored in the “Manage Feedbacks” screen. (Image: Power Online Reviews website)
Click on a record to view user feedback. (Image: Power Online Reviews )
Plugin Administration Settings
- All forms are instantly created as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Display business image. Customize title/prompt and formatted text. Change form color background and border, submit button color and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum “good” feedback option (e.g. ”4”).
Customize your review form. (Product screenshot: plugin website)
Plugin Tips
The plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main website pages.
Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced software developer, and is sold with a risk-free, thirty day, full money-back guarantee.
Product Price
- Single Edition – Install the plugin on a single domain that you own. Cost = $9.75
- Multi-User Edition – Install the plugin on multiple sites that you own. Price = $29.00.
- Developer Licensing – Can be installed on any site you own. Can be installed on any client site for payment or part of a paid service. Can include for sale with site installation (passing on single user license). Cost = $37.00.
Please Note: Current pricing for the Power Online Reviews software can vary, depending on whether there are any promotions or limited-time special offers. The price shown above was correct when this review was written. This may not be the actual pricing charged by the software author when you visit the plugin website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current pricing:
Additional Information
For ”how to” videos of the plugin in action, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Install The Plugin
Many companies everywhere are currently ignoring opportunities to attract new customers and boost their revenues because they ignore their online reputations. Power Online Reviews offers a simple, easy and affordable solution to manage your online reputation.
For complete details, visit the plugin website: Power Online Reviews – WordPress Plugin For Easy Customer Reviews Management
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