Are you managing your online reputation?
In this article, you will learn about a simple WordPress plugin that lets you legally and ethically manage your customer feedback.
WordPress Plugin: Editor’s Pick …
Power Online Reviews – WordPress Plugin For Easy Management Of Customer Reviews
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that allows you to manage customer reviews, and give your business a revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are held back on the website for attention by the business owner.
This simple process can help to ensure the submission of more third-party reviews that are positive and happier customers where the service has fallen down.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp Official Blog)
How It Works
The plugin automatically creates a review form on your site upon installation and activation.
Ask visitors to rate your services. (Source: Power Online Reviews )
The form is uncomplicated for your customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to rate your service or product using a one-click rating feature and submit their response.
What Happens When Users Leave Positive Ratings?
Visitors rate your products using a simple 5-star system. (Source: plugin website)
When customers leave a positive rating (e.g. ”5″), they are then asked to share their review on one or more 3rd-party review sites …
Users who give good ratings are invited to write a review on a third-party review site. (Product screenshot: Power Online Reviews )
Clicking on the icon or logo takes your visitors to the 3rd-party review site where they can then leave their positive review …
The plugin sends users who leave positive feedback to your third-party review pages. (Product screenshot: Power Online Reviews website)
Bad Customer Ratings
Poor feedback can have a serious impact on your business if issues are not immediately addressed. (Image: plugin website)
Customers who submit a poor rating (e.g. ”3″ or less) are not sent to 3rd-party review sites.
Instead, the comments are saved in your site’s admin area, giving you the opportunity to engage with the customer and hopefully turn them back into happy users.
The plugin stores negative feedback from users on your site. (Image: Power Online Reviews )
Go here to learn more about the plugin: Power Online Reviews
Benefits
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews on your website:
Installation Is Easy
Power Online Reviews is quite easy to install. Simply upload it to your Plugins folder via your WP dashboard and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative comments can kill your business. Great reviews can boost revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can fix the situation before things get worse.
Some additional benefits of this plugin include:
- Repair Any Existing Damage: If you have any existing bad reviews, you can begin repairing the damage ethically by increasing the number of positive reviews being made to 3rd-party review sites and preventing negative reviews from growing.
- Increase Campaigns For User Reviews With Confidence: Once you create a ”gateway” for filtering bad customer feedback and promoting positive comments about your business, you can confidently begin to increase your campaigns and user requests for feedback on your site.
Plugin Features
Power Online Reviews offers many features to website owners. Here are just some of these features:
User Features
- Collect customer feedback easily.
- User feedback is centrally managed on local business website.
- Ethical and legitimate management of positive and bad reviews.
- Good reviewers are automatically prompted to post a review on 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of local business.
- All forms are fully responsive and display correctly on all computers, or smartphone devices.
Your user feedback is stored centrally in the “Manage Feedbacks” section. (Product screenshot sourced from plugin website)
Click on an item to view customer feedback. (Product screenshot: plugin website)
Admin Features
- All forms are automatically created as soon as you activate the plugin.
- All review forms are completely editable.
- First Review Form: Edit image, default text title, default text, form background colour, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Select minimum “good” rating option.
Your review form is completely editable. (Screenshot: Power Online Reviews website)
Useful Tips
The plugin was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main site.
Product Support
This plugin was developed and is supported by Tony Marriott, an experienced software developer, and is sold with a no-risk, thirty day, 100% money-back guarantee.
Software Pricing
- Single Edition – Can be installed on one domain that you own. Cost = $9.75
- Multi-User License Edition – Can be installed on all sites that you own. Price = $29.00.
- Developer – Can be installed on all sites that you own. Install the plugin on all client sites for payment or part of a paid service. Can sell with site installation (transferring single user license). Price = $37.00.
Note: Current pricing for Power Online Reviews depends on whether there are any promotions or limited-time special offers. Presently, the product retails for the prices shown above. This may or may not be the actual pricing set by the software developer when you visit the site and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for the current pricing:
Additional Information
For ”how to” videos of the plugin in action, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Download The Plugin
Many businesses all over the world are currently ignoring opportunities to create happier customers and retain existing ones because they are not monitoring their online reputations effectively. This plugin offers a simple, easy and affordable way to begin managing your online reputation.
To learn more, visit the plugin website: Power Online Reviews – WordPress Plugin For Managing Client Reviews
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