Are you effectively managing your online reputation?
In this article, we’ll look at a WordPress plugin that can help to avoid the escalation of problem reviews about your services through effective user review management.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Easy User Feedback Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that allows any business to increase their number of positive reviews on 3rd-party review sites like Yelp, Yell.com, etc, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews encourages positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to your business website back-end for attention by the business owner.
This simple screening process helps to generate more third-party reviews that are positive and improves user satisfaction where the service has fallen down.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, Power Online Reviews automatically creates a review form for your site.
Ask visitors to rate you. (Screenshot: Power Online Reviews website)
The form is very simple for your customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to rate your product or service using a one-click rating feature and submit their feedback.
What Happens When Users Leave Good Feedback?
Users rate your services or products using a simple 5-star rating system. (Image source: Power Online Reviews )
When users submit good ratings (e.g. “4″), they are then invited to add a review to one or more third-party review sites (you can specify which 3rd-party review sites to display) …
Users who give good feedback are asked to provide a review on a third-party review site. (Product screenshot: plugin website)
Clicking on the icon or logo takes your users to the third-party review site where they can then leave their positive review of your business, services or products …
The plugin sends users who leave positive feedback to your third-party review pages. (Screenshot: Power Online Reviews )
What Happens When Customers Submit Bad Feedback?
Poor ratings can have a serious impact on your business and need to be immediately addressed. (Product screenshot: Power Online Reviews website)
When customers submit bad ratings (e.g. ”3″ or less), they are not sent to 3rd-party review sites.
Instead, the review is saved locally, giving you the option to contact the customer and also help avoid the venting or posting of negative comments on Facebook, forums, or other review sites.
The plugin stores negative comments from customers on your site. (Source: Power Online Reviews )
For more details go here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your website:
Quick And Easy To Install And Use
Power Online Reviews installs just like every other WordPress plugin. Just upload it to your Plugin folder via your WordPress dashboard and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative feedback can damage your business. Good reviews can increase revenues.
If, for whatever reason, your service has fallen below par, you want to know about it a.s.a.p., so you can fix any problems before things get out of hand.
Some additional benefits include:
- Repair Existing Damage: If you have any existing bad reviews, you can start repairing the damage legally and ethically by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing harmful reviews from continuing to grow.
- Increase Campaigns For Client Reviews With Confidence: Once you put an effective system in place for filtering negative user reviews and letting through only positive comments about your business, you can confidently begin to increase your campaigns and user requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews provides many features to WordPress users. Here are just a few:
Features For Business Users
- Allows easy collection of customer feedback.
- Customer feedback is centrally managed on your website.
- Legitimate management of favorable and poor reviews.
- Positive reviewers are automatically prompted to review at third-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and can be used on all computers or tablet screens, and smartphone devices.
Your customer feedback is stored centrally in the Feedback Management section. (Screenshot above sourced from plugin website)
Click on an entry to view user feedback. (Screenshot source: Power Online Reviews )
Admin Settings
- Forms are automatically generated as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Add image of business. Add title/prompt and default text. Change form colour background and border, submit button color and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum ”positive” star rating option.
Your review form is completely editable. (Image: plugin website)
Plugin Tips
Power Online Reviews was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main site pages.
Plugin Support
The plugin was developed and is supported by Tony Marriott, an experienced software developer, and is backed by a risk-free, thirty day, 100% refund guarantee.
Product Price
- Single – Install the plugin on a single of your own domains. Cost = $9.75
- Multi-User Personal License – Install the plugin on all of your own sites. Price = $29.00.
- Developer – Can be installed on any site you own. Can be installed on any client site for payment or as part of a paid service. Can include for sale with site installation (passing on single user license). Price = $37.00.
Note: Pricing details of Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. Currently, the software is being retailed for the prices shown above. This may not be the actual pricing set by the product author when you visit the product website and there may be additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current pricing here:
Additional Info
For ”how to” videos of the plugin in action, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Many businesses around the world are currently missing out on opportunities to create happier customers and grow their business because they are not effectively managing their online reputations. Power Online Reviews offers a simple, easy and inexpensive way to begin managing your online reputation.
To learn more, check out the plugin here: Power Online Reviews – WordPress Plugin For User Reviews Management
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