Do you have a system to manage your online reputation?
In this article, you will learn about a simple yet effective tool for WordPress users that lets you legally and ethically manage customer reviews.
Announcing …
Power Online Reviews – User Feedback Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that lets you manage your customer reviews, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to the business website back-end for attention by the business owner.
This ensures more positive 3rd-party reviews and happier customers where the service has been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Yelp Blog)
Power Online Reviews – How It Works
Power Online Reviews automatically generates a review form on your site upon installation and activation.
Ask visitors to rate your products. (Screenshot above sourced from plugin website)
The form is very simple for customers to fill in. Users enter their name and email address (phone number is optional). They are then asked to rate your products using a 5-star rating feature and submit their feedback.
What Happens When Users Submit Positive Feedback?
Customers rate your business using a simple 5-star system. (Screenshot source: Power Online Reviews website)
When customers submit a good rating, they are invited to share their review on one or more 3rd-party review sites …
Users who give good feedback are invited to provide a review on a 3rd-party review site. (Screenshot above sourced from plugin website)
Clicking on the icon or logo takes your customer to the 3rd-party review site where they can then leave a positive review …
The plugin sends customers who leave good feedback to your 3rd-party review pages. (Source: plugin website)
Poor Customer Ratings
Negative ratings can have a serious impact on your business and need to be immediately addressed. (Image: Power Online Reviews website)
When customers submit poor feedback, they are not sent to third-party review sites.
Instead, the review is saved locally, giving you the option to engage with the user and hopefully turn the situation around.
The plugin captures negative feedback from visitors on your site. (Source: Power Online Reviews )
Go here to learn more about the plugin: Power Online Reviews
Benefits
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews from your web site:
Ready To Start Using In No Time
Power Online Reviews installs just like any plugin. Simply upload the plugin file to your Plugins folder via your dashboard and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Negative feedback can damage your reputation. Positive reviews can increase revenues.
If, for whatever reason, your service has fallen short, you want to know about it a.s.a.p., so you can fix the situation before things get out of hand.
Some additional benefits include:
- Repair Existing Damage: If you have any existing bad reviews, you can start repairing the damage legally and ethically by increasing the number of positive reviews flowing to third-party review sites and preventing harmful reviews from growing.
- Increase Targeting Of Customer Reviews With Confidence: Once you have an effective system in place to filter bad customer reviews and allow only positive content about your products and services to get through, you can confidently begin to increase your campaigns and user requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers many features to WP users. Here are just a few of these:
User Features
- Allows easy collection of customer feedback.
- Customer feedback is centrally managed on local business website.
- Ethical management of favorable and bad reviews.
- Positive reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are captured locally for the attention of business owner.
- All forms are fully responsive and can be used on any computer, tablet, and smartphone device.
Your visitor feedback is stored centrally in the Feedback Management section. (Product screenshot source: Power Online Reviews website)
Click on a record to view customer feedback. (Product screenshot: Power Online Reviews )
Plugin Admin Settings
- All forms are instantly created as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Display business image. Display title/prompt and formatted text. Edit form color background and border, submit button colour and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Ratings Section – Choose which rating level or higher will be considered a “good” review (e.g. ”4”). Everything below the level you set will be considered a “bad” review and held in the plugin management area, so your visitors will not be invited to proceed to the third-party review sites). Other customizable features in this section include the submit button background color, and submit button text color.
Your review form is completely editable. (Source: Power Online Reviews website)
Useful Tips
This plugin was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main website navigation menus.
Product Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a risk-free, thirty day, 100% money-back guarantee.
Plugin Price
- Single License Edition – Can be installed on one of your own domains. Price = $9.75
- Multi-User Edition – Can be installed on all domains that you own. Price = $29.00.
- Developer Licensing – Can be installed on any site you own. Install the plugin on any client site for payment or part of a paid service. Can include for sale with site installation (transferring single user license). Price = $37.00.
Please Note: The price of Power Online Reviews depends on whether there are any promotions or limited-time special offers. Currently, the product retails for the prices shown above. This may or may not be the actual pricing set by the software author when you visit the product website and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for the current price here:
Additional Information
For ”how-to” videos showing plugin usage, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Install The Plugin
Businesses are missing out on opportunities to create happier customers and increase their revenues because they are still ignoring their online reputations. Power Online Reviews offers a simple, easy and affordable solution to manage user feedback on your site.
To learn more, visit the plugin website: Power Online Reviews – Easy Customer Reviews Management For WordPress
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