How good is your reputation online?
In this article, we’ll explore a simple yet effective plugin for WordPress users that can help you avoid the escalation of problem reviews about your products through effective user review management.
Introducing …
Power Online Reviews – WordPress Plugin For Managing Customer Reviews
Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that allows any business to increase their number of positive reviews on 3rd-party review sites like Yelp, Yell.com, etc, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are sent directly to your website back-end for attention by the business owner.
This process can help you generate more 3rd-party reviews that are positive and improves customer experience where the service may have fallen down.
According to a study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, Power Online Reviews automatically generates a review form for your site.
Ask users to rate you. (Screenshot: Power Online Reviews )
The form is uncomplicated for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to rate your service or product using a 5-star rating feature and submit their feedback.
What Happens When Customers Submit Positive Ratings?
Users rate your products or services using a simple 5-star rating system. (Product screenshot: Power Online Reviews )
When users submit a good rating, they are then invited to share their review on one or more 3rd-party review sites (you specify which 3rd-party review sites to display) …
Users who leave positive feedback are asked to leave a review on a third-party review site. (Product screenshot: plugin website)
Clicking on the icon or logo takes your visitors to the third-party review site where they can then leave a positive review of their experience with your business, services and products …
The plugin sends visitors who leave good feedback to your third-party review pages. (Screenshot: plugin website)
What Happens When Customers Leave Bad Ratings?
Poor ratings can have a serious impact on your business and need to be immediately addressed. (Product screenshot: plugin website)
Customers who leave a poor rating are not sent to third-party review sites.
Instead, the user reviews are saved locally, allowing you to respond directly to all complaints giving you a bad name in public.
The plugin captures poor comments from users on your site. (Image: Power Online Reviews )
To learn more about this plugin go here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews from your website:
Ready To Go To Work In Minutes
Power Online Reviews is really easy to install. Simply upload the plugin file to your Plugin folder via your WP admin user area and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Negative feedback can seriously damage your reputation. Positive feedback can grow revenues.
If, for whatever reason, your service has fallen below par, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Some additional benefits include the following:
- Repair Existing Damage: If you have any existing negative reviews, you can start to repair the damage legally and ethically by increasing the number of positive reviews being made to 3rd-party review sites and preventing harmful reviews from growing.
- Increase Targeting Of User Reviews With Confidence: Once you put an effective system in place to filter negative customer feedback and promote only positive comments about your products and services, you can confidently begin to increase your campaigns and user requests for feedback on your site.
Features
Power Online Reviews offers many features to WP users. Here are just some:
Features For Business Users
- Collect customer feedback easily.
- Centrally manage visitor feedback on local business website.
- Ethical and legitimate management of positive and poor reviews.
- Good reviewers are automatically prompted to submit a review to third-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and display correctly on all computers, or portable devices.
All visitor feedback is stored centrally in the “Manage Feedbacks” screen. (Screenshot sourced from Power Online Reviews )
Click on an entry to view user comments. (Product screenshot source: Power Online Reviews )
Plugin Admin Features
- All forms are instantly created as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Display business image. Display title/prompt and default text. Change form colour background and border, submit button color and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum “good” star rating option (e.g. ”4”).
Edit your review form. (Image: plugin website)
Plugin Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main site pages.
Product Support
This plugin was developed and is supported by Tony Marriott, an experienced software developer, and is sold with a no-risk, 30 day, complete refund guarantee.
Plugin Cost
- Single Site License – Can be installed on 1 of your own domains. Price = $9.75
- Multi-User License Edition – Can be installed on all as many of your own sites as you like. Cost = $29.00.
- Developer License Edition – Can be installed on all sites that you own. Install the plugin on any client site for payment or part of a paid service. Can include for sale with site installation (transferring single user license). Price = $37.00.
Please Note: Price details for Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. The price above was correct when this content was published. This may not be the actual price charged by the plugin author when you visit the product site and there may be additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Info
For demo videos showing how the plugin works, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Install The Plugin
Many companies all over the world are missing out on opportunities to create happier customers and retain existing ones because they are not effectively managing their online reputations. Power Online Reviews offers a simple and inexpensive solution to begin managing your customer reviews.
For full details, check out the plugin here: Power Online Reviews – Client Reviews Management Plugin For WordPress Users
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