How are you managing your online reputation in the digital economy?
In this article, we explore a tool for WordPress users that lets you legally and ethically manage user reviews.
Our WordPress Plugin Choice For Users …
Power Online Reviews – User Feedback Management Plugin For WordPress Users
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that can help you generate more positive reviews for your business, services and products, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to your business website back-end for immediate attention by the business owner.
This simple sorting process ensures more 3rd-party reviews that are positive and improves user experience where the service may have fallen down.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Yelp)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically creates a review form for your site.
Ask visitors to rate you. (Product screenshot: plugin website)
The form is very simple for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to rate your service or product using a 5-star rating feature and submit their feedback.
What Happens When Users Leave Positive Ratings?
Customers rate you with a simple 5-star system. (Product screenshot: plugin website)
Users who leave positive ratings are then invited to add a review to one or more 3rd-party review sites (you can specify which 3rd-party review sites to display) …
Customers who leave positive feedback are invited to provide a review on a third-party review site. (Source: Power Online Reviews )
Clicking on the icon or logo takes your customer to the 3rd-party review site where they can then leave a positive review …
The plugin sends customers who leave positive feedback to your third-party review pages. (Source: plugin website)
What Happens When Customers Submit Negative Ratings?
Poor ratings can have a serious impact on your business if issues are not immediately addressed. (Product screenshot source: plugin website)
Users who submit negative feedback are not sent to 3rd-party review sites.
Instead, the comments are saved to your admin backend, giving you the option to engage with the customer and also help prevent the venting or posting of negative remarks on Facebook, forums, or other 3rd-party review sites.
The plugin stores poor comments from visitors on your site. (Source: plugin website)
For more details go here: Power Online Reviews
Plugin Benefits
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews on your website:
Quick And Simple To Install And Configure
Power Online Reviews is really easy to install. Simply upload a zip folder containing the plugin to your Plugins folder via your admin area and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically creates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Negative feedback can seriously harm your reputation. Great comment can increase revenues.
If, for whatever reason, your service has fallen short, you want to know about it a.s.a.p., so you can rectify the situation before things get out of hand.
Some additional benefits include:
- Repair Any Existing Damage: If you have any existing bad reviews, you can begin repairing the damage ethically by increasing the number of positive reviews being made to third-party review sites and not allowing harmful reviews from continuing to spread.
- Increase Campaigns For Client Reviews With Confidence: Once you have a ”gateway” in place that filters bad user feedback and lets through only positive content about your business, you can confidently begin to increase your campaigns and requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers many unique features to WP users. Here are just some:
Features For Local Business Users
- Allows easy collection of visitor feedback.
- User feedback is centrally managed on your site.
- Ethical and legitimate management of positive and poor reviews.
- Good reviewers are automatically prompted to submit a review to third-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and display correctly on any computer or tablet screen, and mobile device.
Your customer feedback is stored centrally in the Feedback Management area. (Screenshot above sourced from Power Online Reviews website)
Click on a record to view customer feedback. (Source: Power Online Reviews )
Plugin Administration Settings
- Forms are instantly created as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Display image of business. Add title/prompt and text. Edit form colour background and border, color of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum ”positive” star rating option.
Your review form is fully editable. (Product screenshot source: Power Online Reviews )
Plugin Tips
The plugin was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website.
Product Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a no-risk, 30 day, 100% refund guarantee.
Plugin Pricing
- Single – Can be installed on one site that you own. Cost = $9.75
- Multi-User – Can be installed on all sites that you own. Price = $29.00.
- Developer Licensing – Can be installed on all sites that you own. Can be installed on all client sites for payment or part of a paid service. Can include for sale with site installation (transferring single user license). Price = $37.00.
Note: The cost of purchasing the Power Online Reviews product depends on whether there are any promotions or limited-time special offers. The above reflects the pricing at the time this article was published. This may or may not be the actual pricing charged by the software developer when you visit the product site and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for the current price here:
Additional Plugin Info
For a demo video of the plugin in action, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Install This Plugin
Many businesses are missing out on opportunities to create happier customers and grow their business because they are still ignoring their online reputations. Power Online Reviews offers a simple, easy and affordable way to manage user reviews on your website.
For full details, visit the plugin website here: Power Online Reviews – Easy User Feedback Management Plugin For WordPress
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