How well are you managing your online reputation in the web economy?
In this article, you will learn about a simple WordPress plugin that lets you legally and ethically manage user feedback.
Our WordPress Plugin Choice For Users …
Power Online Reviews – User Feedback Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use plugin for WordPress users that can help you generate hundreds, if not thousands, of positive reviews for your company, services or products, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to your website back-end for immediate attention by the business owner.
This simple filtering process helps to create more third-party reviews that are positive and improves customer experience where the service may have been less than stellar.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Yelp.com)
How It Works
Upon installation and activation, Power Online Reviews automatically creates a review form on your site.
Ask customers to rate your products or services. (Source: Power Online Reviews website)
The form is very simple for customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to provide a rating of your products.
Positive Customer Rating
Visitors rate you with a simple 5-star rating system. (Source: Power Online Reviews )
When customers submit good ratings, they are asked to add a review to one or more third-party review sites …
Customers who leave good feedback are invited to leave a review on a 3rd-party review site. (Product screenshot sourced from Power Online Reviews website)
Clicking on the icon or logo takes your users to the third-party review site where they can then leave a positive review of their experience with your business, services and products …
The plugin sends users who leave good ratings to your third-party review pages. (Product screenshot: Power Online Reviews )
Poor Customer Rating
Poor ratings can have a serious impact on your business and need to be addressed immediately. (Product screenshot: Power Online Reviews website)
When customers submit bad feedback, they are not sent to 3rd-party review sites.
Instead, the customer review is saved locally, giving you the option to contact the customer and hopefully turn them back into a happy customer.
The plugin stores poor feedback from visitors on your site. (Screenshot source: Power Online Reviews )
For more details go here: Power Online Reviews
Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your website:
Quick And Simple To Install And Use
Power Online Reviews is very easy to install. Simply upload the plugin file to your Plugin folder via your admin user area and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative comments can seriously hurt your reputation. Great feedback can boost revenues.
If, for whatever reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can fix the problem before things get out of hand.
Some additional benefits and advantages include the following:
- Repair Existing Damage: If you have any existing poor reviews, you can begin repairing the damage by increasing the number of positive reviews flowing to 3rd-party review sites and preventing bad reviews from growing.
- Increase Campaigns For User Reviews With Confidence: Once you put a ”gateway” in place to filter bad user feedback and promote only positive content about your products or services, you can confidently begin to increase your campaigns and client requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews offers many great features to WP users. Here are just some of these features:
Features For Local Business Users
- Easy collection of user feedback.
- Review visitor feedback on local business website.
- Manage favorable and poor reviews ethically.
- Positive reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and can be used on all computers, and smartphone devices.
All user feedback is centrally stored in the Feedback Management area. (Product screenshot: plugin website)
Click on an entry to view user feedback. (Screenshot: plugin website)
Plugin Admin Features
- All forms are automatically generated as soon as the plugin is activated.
- All review forms are completely editable.
- Main Review Form: Edit business image, default text title, default text, form background colour, submit button background colour, submit button text color.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Select minimum ”positive” feedback option.
Your review form is fully editable. (Product screenshot: Power Online Reviews website)
Useful Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main website navigation menus.
Plugin Support
The plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a no-risk, 30 day, 100% refund guarantee.
Product Price
- Single – Can be installed on 1 of your own sites. Cost = $9.75
- Multi-User License Edition – Install the plugin on multiple of your own sites. Cost = $29.00.
- Developer License – Can be installed on all sites that you own. Can be installed on all client sites for payment or as part of a paid service. Can include for sale with site installation (passing on single user license). Price = $37.00.
Note: Current pricing for Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. The above reflects the current price at the time this review was written. This may or may not be the actual pricing charged by the software developer when you visit the plugin site and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Information
For ”how-to” videos showing plugin usage, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
We Recommend
Businesses are currently missing out on opportunities to attract new customers and retain existing ones because they are not monitoring their online reputations. This plugin offers a simple, easy and affordable solution to manage your online reputation.
For more information, visit the plugin website here: Power Online Reviews – Easy Client Feedback Management For WordPress
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