Are you effectively ignoring your online reputation?
In this article, we show you a tool for WordPress users that lets you legally and ethically manage user feedback.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Easy Client Feedback Management For WordPress
Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that fast, easy and simple way to generate a lot more positive reviews on third-party review sites like Yelp, Yell.com, etc, and give your business a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to the website back-end for attention by the business owner.
This simple screening process helps to create more third-party reviews that are positive and improves user experience where the service may have fallen down.
According to a recent study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp Official Blog)
How It Works
Power Online Reviews automatically creates a review form on your site upon installation and activation.
Ask customers to rate your business. (Image: Power Online Reviews )
The form is uncomplicated for your customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate your products using a 5-star rating feature and submit their feedback.
Good Customer Ratings
Users rate your business using a simple 5-star rating system. (Screenshot source: Power Online Reviews website)
When users submit a positive rating (e.g. ”5″), they are asked to add a review to one or more 3rd-party review sites …
Visitors who leave positive feedback are asked to submit a review on a 3rd-party review site. (Product screenshot: Power Online Reviews )
Clicking on the icon or logo takes your users to the third-party review site where they can then leave their positive review of your business, services and products …
The plugin sends users who leave positive ratings to your third-party review pages. (Screenshot: Power Online Reviews website)
What Happens When Customers Submit Poor Feedback?
Negative feedback can have a serious impact on your business if issues are not immediately addressed. (Source: Power Online Reviews )
Customers who leave poor feedback are not sent to 3rd-party review sites.
Instead, the reviews are saved locally, allowing you to respond directly to any unhappy customers giving you a bad name in public.
The plugin stores poor comments from visitors on your site. (Screenshot sourced from Power Online Reviews website)
More info: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews from your site:
Be Up And Running In Minutes
Power Online Reviews installs like any plugin. Simply upload it to your Plugins folder via your administrator section and activate.
Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Bad reviews can seriously damage your reputation. Great comment can grow revenues.
If, for whatever reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can repair any damage before things get out of hand.
Some additional plugin benefits include the following:
- Repair Any Existing Damage: If you have any existing negative reviews, you can start repairing the damage ethically by increasing the number of positive reviews flowing to third-party review sites and not allowing harmful reviews from growing.
- Increase Campaigns For Client Reviews With Confidence: Once you create a system that filters negative visitor feedback and promotes only positive content about your business, products and services, you can confidently begin increasing your campaigns and email requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers many great features to WordPress users. Here are just a few of these:
Features For Business Users
- Collect user feedback easily.
- User feedback is centrally managed on local business website.
- Manage positive and poor reviews ethically.
- Good reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Negative reviews are captured locally for the attention of business owner.
- Forms are fully responsive and can be used on any computer, or smart device.
Your visitor feedback is stored centrally in the “Manage Feedbacks” screen. (Source: Power Online Reviews website)
Click on an entry to view user comments. (Image: Power Online Reviews website)
Plugin Administration Features
- All forms are automatically created as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Display image of business. Customize title/prompt and default formatted text. Change form color background and border, submit button colour and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Select minimum “good” star rating level.
Your review form is completely editable. (Screenshot sourced from plugin website)
Useful Tips
This plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main website pages.
Power Online Reviews Plugin Support
This plugin was developed and is supported by Tony Marriott, an experienced software developer, and comes with a no-risk, thirty day, complete money-back guarantee.
Product Pricing
- Single – Can be installed on a single of your own domains. Price = $9.75
- Multi-User License Edition – Can be installed on multiple as many of your own domains as you need. Price = $29.00.
- Developer License – Can be installed on all sites that you own. Can be installed on all client sites as part of a paid service. Can be sold with site installation (passing on single user license). Price = $37.00.
Please Note: The cost to purchase Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. The price above was current at the time this review was published. This may or may not be the actual pricing set by the product developer when you visit the plugin website and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Information
For ”how-to” videos of the plugin, including help documentation and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Install This Plugin
Companies are currently missing out on opportunities to attract new customers and increase their revenues because they are not effectively monitoring their online reputations. Power Online Reviews offers a simple, easy and affordable way to begin managing customer reviews on your site.
For more details, check out the plugin here: Power Online Reviews – WordPress Plugin For Managing Client Reviews
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