How good is your reputation online?
In this article, we’ll look at a simple yet effective WordPress plugin that allows you to legally and ethically manage your customer reviews.
WordPress Plugin Review …
Power Online Reviews – WordPress Plugin For Client Reviews Management
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that lets you manage customer reviews, and give your online reputation a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews encourages positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are captured on the website for attention by the business owner.
This can help you generate more positive 3rd-party reviews and improves customer satisfaction where the service may have fallen down.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, Power Online Reviews automatically creates a review form on your site.
Ask visitors to rate you. (Screenshot source: Power Online Reviews )
The form is uncomplicated for visitors and customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to provide a rating of your services.
What Happens When Users Submit Good Ratings?
Users rate your products or services using a simple 5-star rating system. (Product screenshot: Power Online Reviews )
When customers submit good ratings, they are then asked to add a review to one or more third-party review sites (you specify which third-party review sites to display) …
Users who give good feedback are invited to write a review on a 3rd-party review site. (Product screenshot sourced from plugin website)
Clicking on the icon or logo takes your users to the third-party review site where they can then leave a positive review of your business, services and products …
The plugin sends visitors who leave positive feedback to your 3rd-party review pages. (Source: plugin website)
Bad User Rating
Negative feedback can have a serious impact on your business and need to be addressed immediately. (Product screenshot sourced from Power Online Reviews )
When users submit a negative rating, they are not sent to third-party review sites.
Instead, the user reviews are saved locally, allowing you to respond directly to all dissatisfied users giving you a bad name in public.
The plugin stores negative comments from customers on your site. (Screenshot above sourced from Power Online Reviews website)
More info: Power Online Reviews
Benefits
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews from your website:
Installation Is Easy, Fast & Simple
Power Online Reviews is very easy to install. Simply upload the plugin file to your Plugin folder via your dashboard and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically creates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Poor reviews can harm your reputation. Good reviews can boost revenues.
If, for whatever reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Some additional plugin benefits include:
- Repair Existing Damage: If you have any existing negative reviews, you can start repairing the damage ethically by increasing the number of positive reviews being made to 3rd-party review sites and not allowing negative reviews from continuing to spread.
- Increase Targeting Of User Reviews With Confidence: Once you put an effective ”gateway” in place to filter poor visitor reviews and promote only positive comments about your business, products or services, you can confidently increase your campaigns and customer requests for feedback about your business on your site.
Features
Power Online Reviews provides many features to website owners. Here are just some:
Features For Business Users
- Easy collection of customer feedback.
- Customer feedback is centrally managed on your site.
- Manage good and poor reviews ethically and legitimately.
- Positive reviewers are automatically prompted to review at 3rd-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- Forms are fully responsive and display correctly on any computer or tablet screen, and portable device.
All visitor feedback is stored centrally in the “Manage Feedbacks” section. (Image: Power Online Reviews website)
Click on a record to view user feedback. (Source: Power Online Reviews website)
Plugin Admin Settings
- Forms are instantly generated when plugin is activated.
- Review forms are fully editable.
- Main Review Form: Edit image, default text title, default text, form background colour, submit button background colour, submit button text color.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Ratings Section – Choose which rating option or above is to be considered a “good” review (e.g. “3″). Everything below this level will be considered a “bad” review and captured locally, so your visitors will not be asked to submit reviews to the third-party review sites). Other editable features in this section include the submit button background colour, and submit button text color.
Edit your review form. (Product screenshot source: plugin website)
Plugin Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main site navigation menus.
Power Online Reviews Plugin Support
The plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a no-risk, 30 day, complete money-back guarantee.
Product Pricing
- Single – Can be installed on one domain that you own. Price = $9.75
- Multi-User Personal License – Can be installed on multiple of your own sites. Price = $29.00.
- Developer Edition – Install the plugin on all sites that you own. Can be installed on any client site for payment or as part of a paid service. Can include for sale with site installation (passing on single user license). Cost = $37.00.
Note: Pricing details of Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Currently, the product sells for the pricing shown above. This may or may not be the actual price set by the product seller when you visit the plugin site and there may be additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current pricing:
Additional Plugin Information
For a demo video of the plugin in action, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Install The Plugin
Companies are missing out on opportunities to attract new customers and boost their revenues because they are not effectively monitoring their online reputations. Power Online Reviews offers a simple solution to manage your online reputation.
For complete details, check out the plugin here: Power Online Reviews – Customer Reviews Management Plugin For WordPress Users
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