Managing your online reputation should not be ignored if you want your business to grow in the online economy.
In this article, we show you a simple yet effective plugin for WordPress users that allows you to legally and ethically manage your customer feedback.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Easy User Reviews Management For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that fast, easy and simple way to help you generate a lot more positive reviews on third-party review sites like Yelp, TripAdvisor, etc, and give your online reputation a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are captured on the website for immediate attention by the business owner.
This simple process helps to generate more positive third-party reviews and improves user experience where the service has been less than stellar.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp)
How The Plugin Works
Power Online Reviews automatically creates a review form for your site upon installation and activation.
Ask users to rate your products. (Image source: Power Online Reviews )
The form is very simple for your customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your products and services.
Good User Ratings
Visitors rate you with a simple 5-star system. (Image: plugin website)
When users submit positive feedback (e.g. “4″), they are asked to add a review to one or more third-party review sites …
Visitors who leave good feedback are asked to leave a review on a third-party review site. (Image: plugin website)
Clicking on the icon or logo takes your visitors to the third-party review site where they can then leave a positive review of their experience with your company, services and products …
The plugin sends visitors who leave good ratings to your third-party review pages. (Screenshot: plugin website)
Poor Customer Rating
Negative feedback can have a serious impact on your business and need to be immediately addressed. (Screenshot: Power Online Reviews )
When customers submit negative ratings (e.g. ”1”, “2”, or “3”), they are not sent to 3rd-party review sites.
Instead, the review is saved locally, allowing you to respond directly to all unhappy customers and also help avoid the venting or posting of damaging comments on Facebook, forums, or other popular review sites.
The plugin stores negative comments from customers on your site. (Source: Power Online Reviews website)
For more details, visit the plugin site here: Power Online Reviews
Plugin Benefits
Here are just some of the benefits of using Power Online Reviews to manage customer reviews on your website:
Be Up And Running In No Time
Power Online Reviews installs like any plugin. Just upload the plugin file to your Plugin folder via your WP administrator login and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Early Prevention
Poor reviews can harm your reputation. Good feedback can explode revenues.
If, for whatever reason, your service has fallen below par, you want to know about it as soon as possible, so you can repair any damage before things get out of hand.
Additional benefits of using the plugin include the following:
- Repair Existing Damage: If you have any existing negative reviews, you can start to repair the damage ethically by increasing the number of positive reviews flowing to third-party review sites and not allowing negative reviews from spreading.
- Increase Campaigns For Customer Reviews With Confidence: Once you put a system in place for filtering poor customer reviews and promoting positive comments about your products or services, you can confidently begin increasing your campaigns and client requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers a number of features to website owners. Here are just a few:
Features For Local Business Users
- Allows easy collection of customer feedback.
- Review user feedback on local business website.
- Ethical and legitimate management of favorable and bad reviews.
- Good reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and can be used on all computers or tablet screens, or smartphone devices.
Your customer feedback is stored centrally in the Feedback Management section. (Product screenshot: plugin website)
Click on an entry to view customer comments. (Image source: Power Online Reviews website)
Administration Settings
- Forms are instantly generated as soon as you activate the plugin.
- All review forms are fully customizable.
- Main Review Form: Add business image. Add title/prompt and default text. Edit form colour background and border, color of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Ratings Section – Choose which rating level or higher will be considered a “good” review (e.g. “3″). Everything below this number will be considered a “bad” review and held feedback management area, so your visitors will not be invited to submit reviews to the 3rd-party review sites). Other customizable features in this section include the submit button background color, and submit button text color.
Your review form is completely editable. (Source: plugin website)
Plugin Tips
Power Online Reviews was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main site navigation menus.
Power Online Reviews Plugin Support
This plugin was developed and is supported by Tony Marriott, an experienced software developer, and is backed by a risk-free, 30 day, 100% money-back guarantee.
Plugin Pricing
- Single Edition – Can be installed on one of your own sites. Cost = $9.75
- Multi-User Personal License – Install the plugin on multiple sites that you own. Price = $29.00.
- Developer License Edition – Can be installed on any site you own. Can be installed on any client site for payment or as part of a paid service. Can be flipped with site installation (passing on single user license). Price = $37.00.
Please Note: Price details for Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. Currently, the software retails for the pricing shown above. This may or may not be the actual price set by the product seller when you visit the plugin site and there may be additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Information
For ”how to” videos showing how the software works, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Our Recommendation
Many companies are currently ignoring opportunities to create happier customers and increase their revenues because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple and inexpensive solution to begin managing your customer reviews.
For more information, check out the plugin here: Power Online Reviews – Client Feedback Management Plugin For WordPress Users
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