How do you manage your online reputation?
In this article, we show you a simple WordPress plugin that lets you legally and ethically manage your customer reviews.
Let’s Review …
Power Online Reviews – WordPress Plugin For Management Of User Reviews
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use plugin for WordPress users that can help you get more positive reviews for your business, services or products, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are captured on the website for immediate attention by the business owner.
This can help you generate more third-party reviews that are positive and improves customer experience where the service may have fallen down.
According to a recent study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp)
How The Plugin Works
The plugin automatically creates a review form for your site upon installation and activation.
Ask visitors to rate your products or services. (Image source: Power Online Reviews website)
The form is uncomplicated for customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to rate you with a one-click rating feature and submit their feedback.
What Happens When Users Submit Good Ratings?
Visitors rate your products with a simple 5-star rating system. (Source: plugin website)
When users submit good ratings (e.g. ”5″), they are invited to add a review to one or more 3rd-party review sites (you can specify which third-party review sites to display) …
Users who give positive ratings are asked to submit a review on a 3rd-party review site. (Screenshot above sourced from Power Online Reviews )
Clicking on the icon or logo takes your users to the third-party review site where they can then leave a positive review of their experience …
The plugin sends visitors who leave good feedback to your third-party review pages. (Product screenshot source: plugin website)
What Happens When Customers Submit Poor Ratings?
Poor ratings can have a serious impact on your business if issues are not addressed immediately. (Image: Power Online Reviews website)
Users who leave a bad rating are not sent to 3rd-party review sites.
Instead, the reviews are saved in your website, allowing you to respond directly to all negative feedback giving you a bad name in public.
The plugin captures poor feedback from users on your site. (Product screenshot source: Power Online Reviews )
To learn more about this plugin go here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews from your web site:
Ready To Go To Work In Minutes
Power Online Reviews installs like every other WP plugin. Just upload a zip folder containing the plugin to your Plugin folder via your administrator account and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Help Prevent Poor Reviews From Spreading
Poor reviews can seriously damage your business. Positive reviews can grow revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Additional benefits and advantages include the following:
- Repair Existing Damage: If you have any existing poor reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews being made to 3rd-party review sites and not allowing negative reviews from spreading.
- Increase Targeting Of User Reviews With Confidence: Once you create an effective process for filtering negative customer feedback and letting through only positive comments about your products and services, you can confidently increase your campaigns and requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers many features to site owners. Here are just some of these features:
Features For Business Users
- Collect visitor feedback easily.
- User feedback is centrally managed on your website.
- Manage favorable and negative reviews ethically and legitimately.
- Good reviewers are automatically prompted to post a review on 3rd-party review sites.
- Negative reviews are captured locally for the attention of local business.
- Forms are fully responsive and display correctly on all computers, or smart devices.
All visitor feedback is stored centrally in the “Manage Feedbacks” area. (Screenshot source: plugin website)
Click on an item to view visitor comments. (Screenshot: plugin website)
Plugin Admin Features
- Forms are automatically generated as soon as the plugin is activated.
- All review forms are completely customizable.
- First Review Form: Edit image, default text title, default text, form background color, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Ratings Section – Specify which rating number or above will be considered a “good” review (e.g. “3″). Everything below this level will be considered a “bad” review and held feedback management area, so your visitors will not be invited to submit comments to the 3rd-party review sites). Other editable features in this section include the submit button background colour, and submit button text color.
Customize your review form. (Screenshot sourced from Power Online Reviews )
Useful Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main website pages.
Power Online Reviews Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, 30 day, 100% refund guarantee.
Plugin Pricing
- Single User Licensing – Can be installed on a single of your own sites. Price = $9.75
- Multi-User Personal License – Can be installed on multiple as many of your own sites as you want. Cost = $29.00.
- Developer – Install the plugin on all sites that you own. Install the plugin on any client site for payment or as part of a paid service. Can include for sale with site installation (passing on single user license). Cost = $37.00.
Note: Price details for Power Online Reviews can vary, depending on whether there are any promotions or limited-time specials being offered. The price above was current at the time this review was written. This may not be the actual pricing set by the software author when you visit the website and there may be additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the latest pricing here:
Additional Information
For demo videos of the plugin in action, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Get This Plugin
Many businesses are ignoring opportunities to attract new customers and boost their revenues because they are not managing their online reputations effectively. Power Online Reviews offers a simple and inexpensive solution to begin managing your online reputation.
For more details, visit the plugin website: Power Online Reviews – User Feedback Management Plugin For WordPress
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