Online reputation management should not be avoided if you want your business to grow.
In this article, we discuss a simple WordPress plugin that lets you legally and ethically manage user feedback.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Easy Client Reviews Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that allows any business to 3rd-party review sites, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This simple process ensures more third-party reviews that are positive and improves user experience where the service may have been below par.
According to a study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp)
How The Plugin Works
The plugin automatically creates a review form for your site upon installation and activation.
Ask users to rate your products or services. (Screenshot above sourced from Power Online Reviews website)
The form is very simple for customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to rate your products and services with a one-click rating feature and submit their feedback.
What Happens When Users Submit Good Feedback?
Visitors rate your services or products using a simple 5-star system. (Screenshot source: Power Online Reviews website)
Users who submit a positive rating are invited to add a review to one or more 3rd-party review sites (you specify which 3rd-party review sites to display) …
Users who give good ratings are asked to write a review on a 3rd-party review site. (Product screenshot: Power Online Reviews )
Clicking on the icon or logo takes your visitor to the 3rd-party review site where they can then leave a positive review of their experience …
The plugin sends visitors who leave positive ratings to your 3rd-party review pages. (Screenshot sourced from Power Online Reviews )
What Happens When Users Leave Bad Feedback?
Negative feedback can have a serious impact on your business and need to be addressed immediately. (Product screenshot: Power Online Reviews )
Customers who submit bad feedback are not sent to 3rd-party review sites.
Instead, the user reviews are saved on your site, allowing you to respond directly to all dissatisfied users and also help prevent the venting or posting of negative comments on Facebook, social media sites, or other third-party review sites.
The plugin stores poor comments from users on your site. (Product screenshot sourced from Power Online Reviews website)
More info: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews from your site:
Be Up And Running In No Time
Power Online Reviews is quite easy to install. Just upload the plugin file to your Plugins folder via your admin account and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevention Is Better Than The Cure
Bad reviews can seriously hurt your reputation. Positive reviews can boost revenues.
If, for whatever reason, your service has fallen below par, you want to know about it a.s.a.p., so you can rectify the problem before things get worse.
Additional benefits of this plugin include:
- Repair Existing Damage: If you have any existing negative reviews, you can begin repairing the damage by increasing the number of positive reviews being made to 3rd-party review sites and not allowing negative reviews from growing.
- Increase Campaigns For Client Reviews With Confidence: Once you have an effective ”gateway” in place for filtering negative user reviews and letting through only positive content about your products and services, you can confidently increase your campaigns and user requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews offers many great features to web site owners. Here are just some of these:
Features For Business Users
- Collect user feedback easily.
- Visitor feedback is centrally managed on your website.
- Ethical and legitimate management of favorable and bad reviews.
- Good reviewers are automatically prompted to post reviews on 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of business owner.
- All forms are fully responsive and can be used on any computer, and portable device.
All customer feedback is stored centrally in the “Manage Feedbacks” section. (Product screenshot: Power Online Reviews )
Click on a record to view visitor feedback. (Screenshot: Power Online Reviews website)
Administration Settings
- Forms are instantly created when plugin is activated.
- Review forms are completely customizable.
- Main Review Form: Add business image. Customize title/prompt and formatted text. Change form colour background and border, colour of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Select minimum ”positive” rating option.
Your review form is completely editable. (Product screenshot source: Power Online Reviews )
Useful Tips
The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main site pages.
Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a risk-free, thirty day, complete money-back guarantee.
Product Pricing
- Single – Install the plugin on 1 domain that you own. Price = $9.75
- Multi-User Licensing – Can be installed on multiple of your own sites. Cost = $29.00.
- Developer Edition – Install the plugin on any site you own. Can be installed on any client site as part of a paid service. Can sell with site installation (transferring single user license). Cost = $37.00.
Note: Pricing details of the Power Online Reviews product can vary, depending on whether there are any promotions or limited-time specials being offered. Currently, the product sells for the pricing shown above. This may or may not be the actual price charged by the product seller when you visit the plugin site and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for the latest pricing here:
Additional Plugin Info
For a demo video of the plugin in action, including installation instructions and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Install The Plugin
Businesses all around the world are missing out on opportunities to create happier customers and boost their revenues because they ignore their online reputations. This plugin offers a simple, easy and affordable way to manage your online reputation.
For more information, visit the plugin website: Power Online Reviews – Client Reviews Management Plugin For WordPress Users
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