Managing online reputation should not be avoided if you want your business to grow in the online economy.
In this article, you will learn about a simple yet effective plugin for WordPress users that lets you legally and ethically manage user reviews.
Announcing …
Power Online Reviews – WordPress Plugin For Managing Client Feedback
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that can help you get more positive reviews for your business, services or products, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This simple sorting process ensures more 3rd-party reviews that are positive and improves user satisfaction where the service has been less than stellar.
According to a recent study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Yelp Blog)
How It Works
Upon installation and activation, the plugin automatically creates a review form for your site.
Ask users to rate your services or products. (Product screenshot: Power Online Reviews website)
The form is very simple for visitors and customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate your product using a 5-star rating feature and submit their response.
Good Customer Ratings
Users rate your services using a simple 5-star rating system. (Screenshot: Power Online Reviews website)
Users who leave good ratings (e.g. ”4” or “5”) are then invited to add a review to one or more 3rd-party review sites (you specify which third-party review sites to display) …
Visitors who give good ratings are invited to submit a review on a third-party review site. (Screenshot source: plugin website)
Clicking on the icon or logo takes your user to the third-party review site where they can then leave their positive review of your business, services and products …
The plugin sends visitors who leave positive feedback to your 3rd-party review pages. (Screenshot sourced from Power Online Reviews website)
What Happens When Users Leave Bad Feedback?
Negative ratings can have a serious impact on your business and need to be immediately addressed. (Source: Power Online Reviews )
When users submit a negative rating (e.g. ”3″ or less), they are not sent to third-party review sites.
Instead, the customer reviews are saved locally, giving you the opportunity to engage with the user and also minimize the possibility of users venting or posting damaging comments on Facebook, social media sites, or other popular review sites.
The plugin stores negative feedback from customers on your site. (Screenshot source: Power Online Reviews website)
For more details, visit the plugin site here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your web site:
Easy, Fast And Simple To Install
Power Online Reviews installs like every plugin. Just upload a zip file that contains the plugin files to your Plugins folder via your admin user account and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Damage Control
Bad reviews can seriously kill your reputation. Positive feedback can increase revenues.
If, for any reason, your service has fallen short, you want to know about it a.s.a.p., so you can fix the issue before things get out of hand.
Some additional benefits of using this plugin include:
- Repair Any Existing Damage: If you have any existing bad reviews, you can begin to repair the damage ethically by increasing the number of positive reviews flowing to 3rd-party review sites and preventing harmful reviews from spreading.
- Increase Campaigns For Client Reviews With Confidence: Once you create a ”net” to filter poor visitor feedback and allow only positive content about your business, products and services to get through, you can confidently increase your campaigns and customer requests for feedback on your site.
Features
Power Online Reviews provides many unique features to WP users. Here are just some of these:
User Features
- Allows easy collection of customer feedback.
- User feedback is centrally managed on your website.
- Legitimate management of good and poor reviews.
- Good reviewers are automatically prompted to submit review to 3rd-party review sites.
- Negative reviews are ”quarantined” for the attention of local business.
- Forms are fully responsive and display correctly on any computer, or smartphone device.
Your user feedback is centrally stored in the “Manage Feedbacks” area. (Screenshot: Power Online Reviews website)
Click on an item to view customer feedback. (Source: plugin website)
Plugin Admin Settings
- All forms are automatically generated when plugin is activated.
- Review forms are fully editable.
- First Review Form: Edit business image, default text title, default text, form background colour, submit button background color, submit button text color.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change color of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Ratings Section – Specify which rating number or higher will be considered a “good” review (e.g. ”4”). Everything below the number you specify will be categorized as a “bad” review and captured in the plugin management area, so visitors will not be asked to continue to the 3rd-party review sites). Other customizable features in this section include the submit button background colour, and submit button text colour.
Customize your review form. (Screenshot sourced from Power Online Reviews website)
Useful Tips
Power Online Reviews was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main website.
Product Support
The plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, 30 day, full money-back guarantee.
Software Cost
- Single – Can be installed on a single site that you own. Cost = $9.75
- Multi-User Licensing – Install the plugin on all sites that you own. Cost = $29.00.
- Developer License – Install the plugin on all sites that you own. Install the plugin on all client sites as part of a paid service. Can sell with site installation (passing on single user license). Price = $37.00.
Note: The price of this product can vary, depending on whether there are any promotions or limited-time special offers. The above reflects the current price when this article was published. This may or may not be the actual pricing set by the plugin author when you visit the product site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Information
For ”how to” videos of the plugin, including help documentation and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
The Bottom Line
Companies around the world are missing out on opportunities to create happier customers and boost their revenues because they are not managing their online reputations effectively. Power Online Reviews offers a simple, easy and affordable way to manage your online reputation.
For full details, check out the plugin here: Power Online Reviews – Easy Client Reviews Management For WordPress
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