Do you have a system in place for managing your online reputation in the web economy?
In this article, you will learn about a simple yet effective tool for WordPress users that allows you to legally and ethically manage user feedback.
Presenting …
Power Online Reviews – WordPress Plugin For User Feedback Management
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that can help you generate more positive reviews for your business, services and products, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to your business website back-end for attention by the business owner.
This can help you generate more 3rd-party reviews that are positive and happier customers where the service may have been below standard.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp Official Blog)
Power Online Reviews – How It Works
The plugin automatically creates a review form on your site upon installation and activation.
Ask visitors to rate your products. (Screenshot above sourced from Power Online Reviews )
The form is uncomplicated for customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to provide a rating of your services.
Good Customer Rating
Customers rate your services with a simple 5-star rating system. (Product screenshot source: Power Online Reviews website)
Customers who leave a good rating (e.g. ”4” or “5”) are then invited to share their review on one or more third-party review sites …
Customers who give positive ratings are asked to submit a review on a third-party review site. (Product screenshot source: Power Online Reviews )
Clicking on the icon or logo takes your users to the third-party review site where they can then leave their positive review of your business, services and products …
The plugin sends visitors who leave positive ratings to your 3rd-party review pages. (Image: Power Online Reviews )
What Happens When Customers Leave Negative Ratings?
Poor feedback can have a serious impact on your business if issues are not immediately addressed. (Screenshot source: plugin website)
Users who leave a negative rating (e.g. ”2″) are not sent to third-party review sites.
Instead, the user reviews are saved on your website, allowing you to respond directly to any complaints and also minimize the possibility of customers wanting to vent or post damaging remarks on Facebook, forums, or other 3rd-party review sites.
The plugin stores negative comments from customers on your site. (Source: Power Online Reviews )
For more details go here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews from your website:
Quick And Easy To Install And Configure
Power Online Reviews installs just like any regular plugin. Just upload the plugin file to your Plugins folder via your dashboard and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically creates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Negative feedback can seriously damage your reputation. Great comment can increase revenues.
If, for any reason, your service has fallen below par, you want to know about it a.s.a.p., so you can repair any damage before things get worse.
Some additional plugin benefits include the following:
- Repair Existing Damage: If you have any existing poor reviews, you can begin to repair the damage ethically by increasing the number of positive reviews being made to 3rd-party review sites and not allowing negative reviews from continuing to spread.
- Increase Targeting Of Customer Reviews With Confidence: Once you put a process in place for filtering poor visitor reviews and promoting only positive content about your business, products or services, you can confidently begin increasing your campaigns and user requests for feedback about your business on your site.
Plugin Features
Power Online Reviews provides a number of features to website owners. Here are just some:
User Features
- Collect visitor feedback easily.
- User feedback is centrally managed on your website.
- Ethical and legitimate management of good and negative reviews.
- Good reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and can be used on any computer or tablet screen, or mobile device.
All user feedback is stored centrally in the Feedback Management section. (Product screenshot source: Power Online Reviews )
Click on an entry to view customer comments. (Image source: Power Online Reviews )
Plugin Admin Features
- All forms are instantly created as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Edit image, default text title, default text, form background colour, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Choose minimum “good” rating level.
Customize your review form. (Screenshot sourced from plugin website)
Plugin Tips
This plugin was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main site navigation menus.
Product Support
This plugin was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a risk-free, 30 day, complete refund guarantee.
Plugin Pricing
- Single – Install the plugin on a single site that you own. Price = $9.75
- Multi-User Edition – Install the plugin on multiple domains that you own. Cost = $29.00.
- Developer – Install the plugin on any site you own. Can be installed on all client sites for payment or part of a paid service. Can include for sale with site installation (transferring single user license). Price = $37.00.
Please Note: The cost to purchase Power Online Reviews depends on whether there are any promotions or limited-time special offers. Presently, the plugin sells for the pricing shown above. This may or may not be the actual price charged by the product seller when you visit the site and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the current pricing:
Additional Info
For a demo video of the plugin, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Our Recommendation
Many companies all over the world are currently ignoring opportunities to create happier customers and retain existing ones because they are not managing their online reputations effectively. This plugin offers a simple way to manage customer reviews on your website.
For complete details, visit the plugin website here: Power Online Reviews – Customer Reviews Management Plugin For WordPress
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