Are you effectively ignoring your online reputation?
In this article, you will learn about a simple yet effective WordPress plugin that allows you to legally and ethically manage customer feedback.
WordPress Plugin Review …
Power Online Reviews – WordPress Plugin For Management Of User Feedback
Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that can help you increase the number of positive reviews for your company, services or products, and give your business a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews encourages positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are held back on the website for immediate attention by the business owner.
This process can help you create more positive third-party reviews and improves user satisfaction where the service may have fallen down.
According to a recent study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Official Yelp Blog)
How It Works
Power Online Reviews automatically creates a review form for your site upon installation and activation.
Ask customers to rate your products. (Screenshot sourced from Power Online Reviews )
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your business.
What Happens When Customers Submit Positive Feedback?
Users rate your business using a simple 5-star system. (Screenshot above sourced from plugin website)
Customers who submit a positive rating (e.g. ”5″) are then asked to add a review to one or more third-party review sites …
Users who give good feedback are invited to write a review on a third-party review site. (Product screenshot source: Power Online Reviews )
Clicking on the icon or logo takes your users to the third-party review site where they can then leave their positive review …
The plugin sends users who leave positive feedback to your 3rd-party review pages. (Product screenshot source: Power Online Reviews website)
What Happens When Customers Leave Poor Feedback?
Negative feedback can have a serious impact on your business if issues are not immediately addressed. (Product screenshot: Power Online Reviews )
Users who leave a negative rating (e.g. ”1”, “2”, or “3”) are not sent to 3rd-party review sites.
Instead, the customer reviews are saved in your site, allowing you to respond directly to any complaints and also avoiding them venting or posting negative remarks on Facebook, forums, or other review sites.
The plugin captures negative feedback from users on your site. (Source: Power Online Reviews website)
Learn more about the plugin here: Power Online Reviews
Benefits
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews from your website:
Ready To Go To Work In No Time
Power Online Reviews is quite easy to install. Just upload it to your Plugins folder via your WordPress dashboard and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative feedback can seriously ruin your business. Positive feedback can increase revenues.
If, for whatever reason, your service has fallen below par, you want to know about it as soon as possible, so you can fix any problems before things get worse.
Additional benefits include:
- Repair Existing Damage: If you have any existing negative reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing negative reviews from growing.
- Increase Targeting Of Client Reviews With Confidence: Once you create a process to filter poor visitor reviews and promote only positive comments about your products and services, you can confidently begin to increase your campaigns and customer requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers many great features to site owners. Here are just some of these features:
Features For Business Users
- Collect customer feedback easily.
- Centrally manage user feedback on your site.
- Manage good and bad reviews ethically and legitimately.
- Good reviewers are automatically prompted to post a review on 3rd-party review sites.
- Poor reviews are captured locally for the attention of business owner.
- Forms are fully responsive and can be used on all computers or tablet screens, or portable devices.
All user feedback is stored centrally in the “Manage Feedbacks” area. (Product screenshot: Power Online Reviews website)
Click on an item to view customer feedback. (Product screenshot: Power Online Reviews )
Plugin Administration Features
- All forms are instantly generated as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Edit image, default text title, default text, form background colour, submit button background color, submit button text color.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Choose minimum ”positive” rating level.
Edit your review form. (Screenshot: plugin website)
Plugin Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website navigation menus.
Power Online Reviews Plugin Support
This plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a no-risk, 30 day, complete money-back guarantee.
Plugin Price
- Single Edition – Install the plugin on a single site that you own. Cost = $9.75
- Multi-User License – Install the plugin on multiple as many of your own sites as you want. Cost = $29.00.
- Developer License Edition – Install the plugin on all sites that you own. Can be installed on all client sites for payment or as part of a paid service. Can sell with site installation (transferring single user license). Price = $37.00.
Note: The price of Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. The above reflects the current pricing when this article was written. This may or may not be the actual pricing charged by the plugin author when you visit the product site and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for the current pricing details:
Additional Plugin Info
For demo videos showing plugin usage, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Many businesses all over the world are currently ignoring opportunities to create happier customers and increase their revenues because they are still ignoring their online reputations. This plugin offers a simple and inexpensive solution to manage your customer reviews.
To learn more, visit the plugin website here: Power Online Reviews – Easy Customer Feedback Management For WordPress
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