Do you know what users are saying about you online?
In this article, you will learn about a simple yet effective WordPress plugin that can help you avoid the escalation of problem reviews about your business through effective customer review management.
WordPress Plugin: Editor’s Pick …
Power Online Reviews – Client Feedback Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that allows any business to 3rd-party review sites, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are retained on the website for immediate attention by the business owner.
This ensures more positive 3rd-party reviews and happier customers where the service may have been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Yelp.com)
How It Works
Upon installation and activation, Power Online Reviews automatically generates a review form on your site.
Ask customers to rate your services. (Product screenshot: plugin website)
The form is very simple for your customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to rate your service or product using a 5-star rating feature and submit their feedback.
What Happens When Customers Leave Positive Feedback?
Visitors rate your business using a simple 5-star system. (Screenshot: Power Online Reviews website)
Customers who leave a positive rating are then invited to add a review to one or more third-party review sites …
Visitors who leave positive feedback are invited to write a review on a third-party review site. (Image: Power Online Reviews website)
Clicking on the icon or logo takes your customers to the third-party review site where they can then leave their positive review …
The plugin sends customers who leave good feedback to your third-party review pages. (Product screenshot: Power Online Reviews )
What Happens When Users Submit Negative Ratings?
Negative ratings can have a serious impact on your business if issues are not addressed immediately. (Screenshot source: plugin website)
When customers submit negative feedback, they are not sent to 3rd-party review sites.
Instead, the user review is saved locally, giving you the opportunity to contact the customer giving you a bad name in public.
The plugin captures negative feedback from users on your site. (Product screenshot: Power Online Reviews website)
More info: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews on your site:
Ready To Go To Work In Minutes
Power Online Reviews installs just like every other WP plugin. Simply upload a zip folder that contains the plugin files to your Plugin folder via your admin area and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Damage Control
Bad reviews can seriously ruin your reputation. Positive reviews can increase revenues.
If, for any reason, your service has fallen short, you want to know about it a.s.a.p., so you can fix any problems before things get out of hand.
Some additional benefits of this plugin include:
- Repair Existing Damage: If you have any existing negative reviews, you can begin to repair the damage by increasing the number of positive reviews flowing to third-party review sites and not allowing negative reviews from spreading.
- Increase Campaigns For Customer Reviews With Confidence: Once you create a system to filter negative visitor feedback and promote positive content about your products or services, you can confidently begin increasing your campaigns and user requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers many features to website owners. Here are just a few of these:
Features For Business Users
- Collect user feedback easily.
- User feedback is centrally managed on your site.
- Legitimate management of good and poor reviews.
- Positive reviewers are automatically prompted to submit review to 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of business owner.
- Forms are fully responsive and display correctly on all computers, tablets, or smart devices.
All visitor feedback is stored centrally in the “Manage Feedbacks” screen. (Screenshot: plugin website)
Click on a record to view customer feedback. (Screenshot sourced from Power Online Reviews website)
Plugin Admin Features
- All forms are instantly created as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Edit image, default text title, default text, form background color, submit button background color, submit button text color.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Ratings Section – Specify which rating level or above is to be considered a “good” review (e.g. ”4”). Everything below this level will be considered a “bad” review and held locally, so your visitors will not be invited to submit feedback to the 3rd-party review sites). Other customizable features of this section include the submit button background color, and submit button text color.
Edit your review form. (Product screenshot: Power Online Reviews )
Useful Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main site navigation menus.
Power Online Reviews Plugin Support
The plugin was developed and is supported by Tony Marriott, an experienced software developer, and is sold with a no-risk, thirty day, 100% refund guarantee.
Plugin Price
- Single – Can be installed on a single of your own sites. Price = $9.75
- Multi-User Licensing – Install the plugin on all as many of your own sites as you want. Cost = $29.00.
- Developer – Can be installed on any site you own. Can be installed on all client sites for payment or as part of a paid service. Can be included for sale with site installation (passing on single user license). Cost = $37.00.
Note: Pricing details of the Power Online Reviews product depends on whether there are any promotions or limited-time specials being offered. Currently, the product is selling for the prices shown above. This may or may not be the actual price set by the product developer when you visit the site and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Info
For a demo video showing plugin usage, including installation instructions and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Install The Plugin
Companies around the world are currently ignoring opportunities to create happier customers and grow their business because they are not monitoring their online reputations effectively. This plugin offers a simple solution to manage customer feedback on your website.
For complete details, check out the plugin here: Power Online Reviews – WordPress Plugin For Easy Management Of Client Feedback
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