How well are you managing your online reputation?
In this article, you will learn about a simple plugin for WordPress users that lets you legally and ethically manage user feedback.
Let’s Review …
Power Online Reviews – Client Feedback Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that allows any business to create positive customer review campaigns, and give your business a significant boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are held back on the website for attention by the business owner.
This process can help to ensure the submission of more 3rd-party reviews that are positive and happier customers where the service has been below standard.
According to a study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Yelp Official Blog)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically creates a review form on your site.
Ask customers to rate your services or products. (Screenshot: Power Online Reviews website)
The form is very simple for your customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to rate your services using a one-click rating feature and submit their feedback.
What Happens When Users Leave Good Feedback?
Visitors rate your products with a simple 5-star system. (Image: Power Online Reviews website)
Customers who submit good feedback (e.g. ”5″) are asked to share their review on one or more 3rd-party review sites …
Customers who give good feedback are invited to leave a review on a 3rd-party review site. (Product screenshot source: Power Online Reviews )
Clicking on the icon or logo takes your visitor to the 3rd-party review site where they can then leave their positive review of their experience with your company, services and products …
The plugin sends users who leave good feedback to your 3rd-party review pages. (Screenshot: Power Online Reviews website)
Negative User Ratings
Poor feedback can have a serious impact on your business and need to be immediately addressed. (Screenshot: plugin website)
When users submit a bad rating, they are not sent to third-party review sites.
Instead, the comments are saved locally, allowing you to respond directly to any unhappy customers and hopefully turn them back into happy users.
The plugin captures poor comments from customers on your site. (Screenshot source: plugin website)
Learn more about the plugin here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews from your site:
Fast And Easy To Install And Configure
Power Online Reviews is really easy to install. Just upload the plugin file to your Plugins folder via your WordPress dashboard and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Damage Control
Bad reviews can ruin your reputation. Great feedback can boost revenues.
If, for whatever reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can rectify the situation before things get out of hand.
Additional benefits and advantages include:
- Repair Any Existing Damage: If you have any existing poor reviews, you can start repairing the damage legally and ethically by increasing the number of positive reviews being made to 3rd-party review sites and preventing bad reviews from continuing to grow.
- Increase Targeting Of User Reviews With Confidence: Once you put an effective process in place to filter poor user feedback and allow only positive content about your products and services through, you can confidently begin increasing your campaigns and requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews provides many features to website owners. Here are just some:
Features For Local Business Users
- Collect customer feedback easily.
- Customer feedback is centrally managed on your website.
- Manage good and negative reviews ethically and legitimately.
- Positive reviewers are automatically prompted to submit review to 3rd-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and display correctly on any computer, and smart device.
All customer feedback is stored centrally in the Feedback Management screen. (Source: Power Online Reviews )
Click on an item to view customer feedback. (Source: plugin website)
Administration Features
- All forms are automatically created as soon as the plugin is activated.
- Completely editable review forms.
- Main Review Form: Edit image, default text title, default text, form background color, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Ratings Section – Choose which rating option or above will be regarded as being a “good” review (e.g. ”4”). Everything below this level will be considered a “bad” review and stored locally, so visitors will not be asked to continue to the third-party review sites). Other customizable features of this section include the submit button background colour, and submit button text colour.
Your review form is completely editable. (Screenshot: plugin website)
Useful Tips
This plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main site.
Support
The plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a no-risk, 30 day, 100% refund guarantee.
Plugin Price
- Single License Edition – Can be installed on one of your own sites. Price = $9.75
- Multi-User Edition – Install the plugin on all as many of your own sites as you want. Cost = $29.00.
- Developer License Edition – Install the plugin on any site you own. Install the plugin on all client sites for payment or part of a paid service. Can sell with site installation (transferring single user license). Cost = $37.00.
Please Note: Price details for this product depends on whether there are any promotions or limited-time special offers. Currently, the plugin is selling for the pricing shown above. This may or may not be the actual price charged by the product developer when you visit the product site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the latest price:
Additional Plugin Info
For a demo video of the plugin in action, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Get This Plugin
Many companies all over the world are ignoring opportunities to create happier customers and boost their revenues because they are not monitoring their online reputations. Power Online Reviews offers a simple and easy solution to manage your customer reviews.
For more details, check out the plugin here: Power Online Reviews – Easy Client Reviews Management For WordPress
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