Are you effectively managing your online reputation?
In this article, you will learn about a simple yet effective plugin for WordPress users that lets you legally and ethically manage your customer feedback.
Presenting …
Power Online Reviews – Easy Customer Reviews Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple to install WordPress plugin that 3rd-party review sites, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are captured directly to your business website back-end for immediate attention by the business owner.
This simple screening process can help you generate more positive 3rd-party reviews and improves user experience where the service has been less than stellar.
According to a study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, Power Online Reviews automatically creates a review form for your site.
Ask users to rate your products. (Screenshot: Power Online Reviews )
The form is very simple for customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to provide a rating of your services and products.
Positive Customer Ratings
Users rate you using a simple 5-star rating system. (Image: Power Online Reviews )
When users submit positive ratings, they are invited to share their review on one or more 3rd-party review sites (you specify which 3rd-party review sites to display) …
Visitors who leave positive feedback are asked to write a review on a third-party review site. (Image: Power Online Reviews website)
Clicking on the icon or logo takes your customers to the 3rd-party review site where they can then leave a positive review of their experience with your business, services or products …
The plugin sends users who leave positive feedback to your 3rd-party review pages. (Image source: Power Online Reviews )
Negative User Ratings
Poor feedback can have a serious impact on your business and need to be addressed immediately. (Product screenshot: Power Online Reviews website)
When customers submit a negative rating, they are not sent to 3rd-party review sites.
Instead, the customer reviews are saved on your admin area, allowing you to respond directly to any dissatisfied users and also help avoid the venting or posting of negative remarks on Facebook, forums, or other review sites.
The plugin stores negative comments from visitors on your site. (Source: plugin website)
Learn more here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Be Up And Running In Minutes
Power Online Reviews is very easy to install. Simply upload a zip file containing the plugin files to your Plugins folder via your dashboard and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically creates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Prevent Bad Reviews
Negative comments can seriously ruin your reputation. Great feedback can grow revenues.
If, for whatever reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can repair any damage before things get out of hand.
Additional benefits of the plugin include the following:
- Repair Any Existing Damage: If you have any existing negative reviews, you can begin to repair the damage ethically by increasing the number of positive reviews being made to 3rd-party review sites and preventing bad reviews from continuing to spread.
- Increase Targeting Of User Reviews With Confidence: Once you have an effective ”net” in place that filters negative visitor reviews and lets through only positive content about your business, products and services, you can confidently increase your campaigns and client requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews provides a number of features to WP users. Here are just a few:
User Features
- Collect user feedback easily.
- User feedback is centrally managed on your website.
- Manage favorable and bad reviews ethically and legitimately.
- Good reviewers are automatically prompted to post reviews on 3rd-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and can be used on any computer, or smartphone device.
Your visitor feedback is centrally stored in the Feedback Management screen. (Source: Power Online Reviews website)
Click on a record to view customer feedback. (Screenshot source: plugin website)
Plugin Administration Features
- Forms are instantly created when plugin is activated.
- Completely editable review forms.
- Main Review Form: Display business image. Customize title/prompt and default formatted text. Change form colour background and border, submit button colour and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Select minimum ”positive” star rating level (e.g. ”4”).
Your review form is completely editable. (Product screenshot: Power Online Reviews website)
Plugin Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main site pages.
Support
The plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a no-risk, 30 day, full money-back guarantee.
Software Price
- Single License Edition – Install the plugin on a single of your own domains. Cost = $9.75
- Multi-User Edition – Install the plugin on all of your own domains. Price = $29.00.
- Developer License Edition – Install the plugin on any site you own. Install the plugin on any client site for payment or part of a paid service. Can sell with site installation (transferring single user license). Cost = $37.00.
Note: The price of Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. The pricing shown above was current when this review was written. This may not be the actual pricing charged by the product developer when you visit the product website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Info
For demo videos of the plugin, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
We Recommend
Businesses are currently ignoring opportunities to create happier customers and increase their revenues because they are not managing their online reputations effectively. Power Online Reviews offers a simple solution to begin managing customer reviews on your website.
For complete details, check out the plugin here: Power Online Reviews – WordPress Plugin For User Feedback Management
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