How are you managing your online reputation in the web economy?
In this article, we discuss a simple yet effective WordPress plugin that lets you legally and ethically manage your customer reviews.
Our WordPress Plugin Choice For Users …
Power Online Reviews – User Feedback Management Plugin For WordPress Users
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that can help you increase the number of positive reviews for your business, services or products, and give your business a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are held back on the website for attention by the business owner.
This simple process can help to ensure the submission of more third-party reviews that are positive and happier customers where the service may have been below standard.
According to a study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, Power Online Reviews automatically generates a review form on your site.
Ask visitors to rate your products or services. (Product screenshot: Power Online Reviews website)
The form is uncomplicated for customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to rate your products and services with a one-click rating feature and submit their response.
Good User Ratings
Users rate your business using a simple 5-star rating system. (Product screenshot: Power Online Reviews )
Users who leave a good rating (e.g. “4″) are asked to share their review on one or more third-party review sites …
Visitors who leave positive ratings are asked to provide a review on a 3rd-party review site. (Screenshot: Power Online Reviews )
Clicking on the icon or logo takes your visitors to the third-party review site where they can then leave a positive review of their experience …
The plugin sends users who leave good feedback to your third-party review pages. (Product screenshot: plugin website)
Negative User Ratings
Negative ratings can have a serious impact on your business if issues are not immediately addressed. (Source: Power Online Reviews website)
Users who submit a bad rating (e.g. “1″) are not sent to third-party review sites.
Instead, the comments are saved locally, giving you the opportunity to engage with the customer and hopefully turn them back into happy customers.
The plugin stores poor comments from visitors on your site. (Image: plugin website)
Go here to learn more about this plugin: Power Online Reviews
Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your website:
Ready To Go To Work In Minutes
Power Online Reviews installs just like every plugin. Simply upload a zip file that contains the plugin to your Plugins folder via your WordPress dashboard and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevent Negative Reviews From Spreading
Negative feedback can seriously hurt your reputation. Positive feedback can increase revenues.
If, for whatever reason, your service has fallen below par, you want to know about it as soon as possible, so you can rectify the situation before things get worse.
Some additional benefits of using this plugin include the following:
- Repair Any Existing Damage: If you have any existing negative reviews, you can begin repairing the damage ethically by increasing the number of positive reviews flowing to 3rd-party review sites and preventing harmful reviews from continuing to spread.
- Increase Campaigns For Customer Reviews With Confidence: Once you create a system to filter bad visitor reviews and promote only positive content about your business, products or services, you can confidently begin increasing your campaigns and requests for feedback on your site.
Plugin Features
Power Online Reviews offers many features to WordPress users. Here are just a few:
User Features
- Easy collection of visitor feedback.
- User feedback is centrally managed on your website.
- Manage favorable and bad reviews ethically and legitimately.
- Positive reviewers are automatically prompted to post reviews on third-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- Forms are fully responsive and can be used on all computers or tablet screens, or smart devices.
Your customer feedback is centrally stored in the Feedback Management area. (Image: Power Online Reviews )
Click on an item to view user comments. (Screenshot above sourced from plugin website)
Plugin Admin Features
- All forms are automatically created when plugin is activated.
- Completely editable review forms.
- First Review Form: Edit business image, default text title, default text, form background colour, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Ratings Section – Select which rating level or higher is to be considered a “good” review (e.g. “3″). Everything below this level will be deemed a “bad” review and held locally, so visitors will not be invited to continue to the 3rd-party review sites). Other customizable features of this section include the submit button background color, and submit button text color.
Edit your review form. (Product screenshot: plugin website)
Useful Tips
This plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main website pages.
Power Online Reviews Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a risk-free, thirty day, 100% refund guarantee.
Software Price
- Single Edition – Can be installed on one domain that you own. Price = $9.75
- Multi-User – Can be installed on multiple of your own sites. Cost = $29.00.
- Developer – Can be installed on any site you own. Install the plugin on all client sites as part of a paid service. Can be sold with site installation (transferring single user license). Price = $37.00.
Note: The price of the product depends on whether there are any promotions or limited-time specials being offered. Currently, the plugin retails for the prices shown above. This may not be the actual price charged by the plugin author when you visit the plugin website and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the current pricing information here:
Additional Information
For ”how to” videos showing plugin usage, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Get This Plugin
Companies everywhere are ignoring opportunities to attract new customers and grow their business because they are not managing their online reputations. Power Online Reviews offers a simple solution to begin managing customer feedback on your site.
To learn more, check out the plugin here: Power Online Reviews – Client Feedback Management Plugin For WordPress
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