How are you managing your online reputation?
In this article, we discuss a simple yet effective tool for WordPress users that lets you legally and ethically manage customer reviews.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Customer Feedback Management Plugin For WordPress Users
Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that fast, simple and easy way to help you generate a lot more positive reviews on 3rd-party review sites like Yelp, Yell.com, etc, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to the website back-end for attention by the business owner.
This simple screening process can help to ensure the submission of more positive 3rd-party reviews and happier customers where the service has been below standard.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Official Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, Power Online Reviews automatically generates a review form on your site.
Ask users to rate your services or products. (Product screenshot source: Power Online Reviews website)
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your products and services.
Good User Ratings
Users rate you using a simple 5-star system. (Product screenshot source: Power Online Reviews website)
When users leave a positive rating (e.g. “4″), they are asked to share their review on one or more third-party review sites (you can specify which third-party review sites to display) …
Users who give good ratings are asked to provide a review on a third-party review site. (Screenshot above sourced from plugin website)
Clicking on the icon or logo takes your visitors to the third-party review site where they can then leave their positive review of your business, services and products …
The plugin sends users who leave positive feedback to your third-party review pages. (Source: Power Online Reviews website)
Poor Customer Rating
Poor ratings can have a serious impact on your business and need to be immediately addressed. (Source: Power Online Reviews website)
Customers who leave negative feedback (e.g. “1″) are not sent to third-party review sites.
Instead, the user review is saved on your admin backend, allowing you to respond directly to any negative feedback and also minimize the possibility of customers venting or posting damaging remarks on Facebook, forums, or other popular review sites.
The plugin captures negative comments from customers on your site. (Screenshot source: Power Online Reviews )
Go here to learn more about this plugin: Power Online Reviews
Plugin Benefits
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews on your site:
Be Up And Running In Very Little Time
Power Online Reviews installs just like every WP plugin. Simply upload a zip folder that contains the plugin to your Plugins folder via your WP administrator area and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Prevent Negative Reviews From Spreading
Negative feedback can seriously damage your reputation. Positive feedback can grow revenues.
If, for any reason, your service has fallen short, you want to know about it a.s.a.p., so you can fix any problems before things get out of hand.
Some additional benefits of this plugin include:
- Repair Any Existing Damage: If you have any existing bad reviews, you can start to repair the damage ethically by increasing the number of positive reviews flowing to third-party review sites and not allowing bad reviews from continuing to grow.
- Increase Targeting Of Client Reviews With Confidence: Once you create a process that filters poor user reviews and allows only positive content about your business to pass through, you can confidently begin to increase your campaigns and email requests for feedback on your site.
Plugin Features
Power Online Reviews provides many features to WP users. Here are just a few of these:
Features For Business Users
- Easy collection of visitor feedback.
- User feedback is centrally managed on your website.
- Manage favorable and negative reviews ethically.
- Positive reviewers are automatically prompted to post a review on third-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- Forms are fully responsive and display correctly on any computer, or portable device.
All user feedback is centrally stored in the “Manage Feedbacks” area. (Screenshot: plugin website)
Click on a record to view user comments. (Screenshot: Power Online Reviews )
Plugin Admin Features
- Forms are instantly generated as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Edit business image, default text title, default text, form background colour, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Select minimum “good” feedback option.
Your review form is fully editable. (Product screenshot: plugin website)
Plugin Tips
The plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website pages.
Plugin Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced software developer, and comes with a risk-free, thirty day, complete money-back guarantee.
Software Price
- Single Edition – Install the plugin on one domain that you own. Cost = $9.75
- Multi-User Licensing – Can be installed on all domains that you own. Price = $29.00.
- Developer – Install the plugin on any site you own. Install the plugin on any client site for payment or as part of a paid service. Can be included for sale with site installation (transferring single user license). Cost = $37.00.
Note: Pricing for the Power Online Reviews product can vary, depending on whether there are any promotions or limited-time specials being offered. When we last checked, the product sells for the prices shown above. This may not be the actual pricing charged by the product author when you visit the product website and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for the current price:
Additional Information
For ”how to” videos of the plugin, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Many businesses all over the world are ignoring opportunities to create happier customers and grow their business because they are not managing their online reputations effectively. Power Online Reviews offers a simple, easy and affordable way to begin managing your customer feedback.
For full details, check out the plugin here: Power Online Reviews – Client Feedback Management Plugin For WordPress
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