Managing your online reputation should not be ignored if you want your business to grow.
In this article, we discuss a simple yet effective plugin for WordPress users that allows you to legally and ethically manage your customer feedback.
Announcing …
Power Online Reviews – Easy User Reviews Management For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that third-party review sites, and give your business a revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to your business website back-end for attention by the business owner.
This simple process ensures more positive third-party reviews and improves user experience where the service has been below standard.
According to a recent study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp Official Blog)
How It Works
The plugin automatically creates a review form for your site upon installation and activation.
Ask visitors to rate your products. (Product screenshot: Power Online Reviews website)
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to rate you using a 5-star rating feature and submit their response.
What Happens When Users Submit Positive Feedback?
Users rate you with a simple 5-star rating system. (Product screenshot: Power Online Reviews website)
When customers submit a positive rating (e.g. ”5″), they are then asked to add a review to one or more third-party review sites …
Users who leave positive ratings are asked to write a review on a 3rd-party review site. (Image source: Power Online Reviews website)
Clicking on the icon or logo takes your users to the 3rd-party review site where they can then leave their positive review of their experience …
The plugin sends users who leave positive ratings to your third-party review pages. (Image source: plugin website)
Poor Customer Ratings
Negative ratings can have a serious impact on your business if issues are not addressed immediately. (Image: Power Online Reviews )
Users who leave poor feedback are not sent to 3rd-party review sites.
Instead, the customer review is saved locally, allowing you to respond directly to all dissatisfaction and also help avoid the venting or posting of negative comments on Facebook, social media sites, or other third-party review sites.
The plugin captures poor feedback from users on your site. (Source: plugin website)
Learn more here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews from your site:
Be Up And Running In Minutes
Power Online Reviews installs just like any other plugin. Just upload the plugin file to your Plugin folder via your administrator section and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative comments can seriously ruin your business. Positive feedback can explode revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can fix the issue before things get worse.
Additional benefits include:
- Repair Any Existing Damage: If you have any existing poor reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing harmful reviews from spreading.
- Increase Targeting Of Customer Reviews With Confidence: Once you put a process in place for filtering negative customer feedback and promoting positive content about your business, products and services, you can confidently begin increasing your campaigns and user requests for feedback about your business on your site.
Plugin Features
Power Online Reviews provides many features to WordPress users. Here are just a few of these:
User Features
- Collect user feedback easily.
- Customer feedback is centrally managed on local business website.
- Legitimate management of favorable and bad reviews.
- Good reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and display correctly on any computer, or smartphone device.
Your visitor feedback is stored centrally in the “Manage Feedbacks” area. (Screenshot: Power Online Reviews website)
Click on an item to view customer comments. (Screenshot above sourced from Power Online Reviews website)
Admin Settings
- All forms are automatically created as soon as the plugin is activated.
- All review forms are fully editable.
- Main Review Form: Edit image, default text title, default text, form background colour, submit button background color, submit button text color.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Ratings Section – Select which rating option or higher constitutes a “good” review (e.g. ”4”). Everything below this level will be considered a “bad” review and held in your site, so visitors will not be invited to submit reviews to the 3rd-party review sites). Other editable features of this section include the submit button background colour, and submit button text colour.
Customize your review form. (Screenshot source: Power Online Reviews )
Useful Tips
Power Online Reviews was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main site pages.
Support
The plugin was developed and is supported by Tony Marriott, an experienced software developer, and comes with a no-risk, thirty day, full refund guarantee.
Product Pricing
- Single – Install the plugin on one of your own sites. Price = $9.75
- Multi-User Personal License – Install the plugin on all as many of your own sites as you want. Cost = $29.00.
- Developer License – Can be installed on all sites that you own. Install the plugin on all client sites for payment or as part of a paid service. Can sell with site installation (transferring single user license). Price = $37.00.
Please Note: Pricing details of Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. The pricing shown above was correct at the time this article was published. This may not be the actual price charged by the product author when you visit the website and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for the current pricing:
Additional Information
For demo videos showing how the software works, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
The Bottom Line
Businesses everywhere are currently ignoring opportunities to attract new customers and grow their business because they are not managing their online reputations effectively. This plugin offers a simple solution to manage your customer feedback.
To learn more, visit the plugin website here: Power Online Reviews – WordPress Plugin For Managing Client Feedback
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