Managing online reputation should not be avoided if you want your business to grow.
In this article, we review a simple yet effective WordPress plugin that can help to avoid the escalation of negative reviews about your services through effective user review management.
Announcing …
Power Online Reviews – WordPress Plugin For User Reviews Management
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that allows you to manage customer reviews, and give your online reputation a boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews encourages positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are sent directly to your website back-end for immediate attention by the business owner.
This simple process can help to ensure the submission of more third-party reviews that are positive and improves customer experience where the service has been below par.
According to a recent study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp Official Blog)
How It Works
Upon installation and activation, Power Online Reviews automatically creates a review form on your site.
Ask users to rate you. (Image: plugin website)
The form is uncomplicated for customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to provide a rating of your services.
Positive Customer Ratings
Visitors rate your products with a simple 5-star rating system. (Screenshot: Power Online Reviews )
When customers submit a positive rating, they are asked to share their review on one or more third-party review sites …
Users who give positive feedback are invited to provide a review on a third-party review site. (Screenshot: Power Online Reviews )
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave a positive review of their experience …
The plugin sends users who leave good feedback to your 3rd-party review pages. (Screenshot: Power Online Reviews )
What Happens When Users Leave Negative Ratings?
Negative ratings can have a serious impact on your business and need to be addressed immediately. (Product screenshot: Power Online Reviews website)
When customers leave a bad rating, they are not sent to third-party review sites.
Instead, the user reviews are saved locally, allowing you to respond directly to all negative feedback and hopefully turn the situation around.
The plugin captures negative feedback from users on your site. (Screenshot: Power Online Reviews website)
More info: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews from your site:
Ready To Start Using In Minutes
Power Online Reviews is very easy to install. Just upload a zip folder that contains the plugin to your Plugin folder via your WordPress dashboard and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevent Bad Reviews
Poor reviews can seriously ruin your business. Good comment can grow revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can fix any problems before things get worse.
Some additional benefits and advantages include the following:
- Repair Any Existing Damage: If you have any existing bad reviews, you can start to repair the damage by increasing the number of positive reviews flowing to third-party review sites and not allowing bad reviews from spreading.
- Increase Targeting Of Customer Reviews With Confidence: Once you have a process in place that filters bad customer feedback and allows only positive comments about your business, products or services through, you can confidently begin increasing your campaigns and customer requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers many great features to WordPress users. Here are just a few:
User Features
- Easy collection of user feedback.
- Visitor feedback is centrally managed on local business website.
- Legitimate management of good and poor reviews.
- Good reviewers are automatically prompted to post a review on 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of local business.
- All forms are fully responsive and can be used on all computers, tablets, or mobile devices.
Your user feedback is stored centrally in the Feedback Management area. (Screenshot: Power Online Reviews )
Click on an item to view visitor comments. (Product screenshot: Power Online Reviews website)
Plugin Administration Features
- Forms are instantly generated when plugin is activated.
- Completely editable review forms.
- First Review Form: Edit business image, default text title, default text, form background colour, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum “good” feedback option.
Your review form is fully editable. (Product screenshot source: Power Online Reviews )
Plugin Tips
Power Online Reviews was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website navigation menus.
Power Online Reviews Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a risk-free, thirty day, 100% refund guarantee.
Software Cost
- Single Edition – Can be installed on a single of your own domains. Cost = $9.75
- Multi-User Personal License – Install the plugin on multiple as many of your own domains as you like. Cost = $29.00.
- Developer Licensing – Install the plugin on any site you own. Can be installed on any client site as part of a paid service. Can sell with site installation (passing on single user license). Cost = $37.00.
Note: Price details for the Power Online Reviews software can vary, depending on whether there are any promotions or limited-time special offers. The pricing shown above was correct at the time this review was published. This may or may not be the actual pricing charged by the software developer when you visit the site and there may be additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Information
For demo videos of the plugin, including help documentation and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
We Recommend
Businesses all over the world are missing out on opportunities to attract new customers and grow their business because they ignore their online reputations. Power Online Reviews offers a simple, easy and affordable way to manage your online reputation.
For more details, check out the plugin here: Power Online Reviews – Easy User Reviews Management Plugin For WordPress
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