Are you ignoring your online reputation?
In this article, you will learn about a simple yet effective plugin for WordPress users that can help you avoid the escalation of negative reviews about your services through effective user review management.
Introducing …
Power Online Reviews – Easy User Reviews Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that allows any business to create positive customer review campaigns, and give your business a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to your website back-end for attention by the business owner.
This process can help you generate more positive 3rd-party reviews and improves customer satisfaction where the service may have fallen down.
According to a study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Yelp Official Blog)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically creates a review form on your site.
Ask customers to rate your services. (Image: Power Online Reviews )
The form is uncomplicated for customers to fill in. Users enter their name and email address (phone number is optional). They are then asked to provide a rating of your business.
What Happens When Users Submit Positive Ratings?
Visitors rate your services with a simple 5-star system. (Product screenshot: Power Online Reviews )
When customers submit a positive rating, they are then asked to add a review to one or more 3rd-party review sites (you specify which 3rd-party review sites to display) …
Visitors who give good feedback are invited to provide a review on a 3rd-party review site. (Product screenshot: Power Online Reviews website)
Clicking on the icon or logo takes your customers to the 3rd-party review site where they can then leave their positive review of your company, services or products …
The plugin sends customers who leave positive feedback to your third-party review pages. (Screenshot: plugin website)
What Happens When Customers Submit Bad Ratings?
Poor ratings can have a serious impact on your business if issues are not immediately addressed. (Source: plugin website)
When customers leave a poor rating (e.g. ”2″), they are not sent to third-party review sites.
Instead, the customer review is saved on your site, allowing you to respond directly to all complaints and hopefully turn the situation around.
The plugin captures poor comments from customers on your site. (Source: Power Online Reviews )
Learn more here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the benefits of using Power Online Reviews to manage customer reviews on your web site:
Be Up And Running In No Time
Power Online Reviews installs like every other plugin. Simply upload a zip folder containing the plugin files to your Plugins folder via your admin section and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Avoid Bad Reviews
Negative feedback can damage your business. Great reviews can boost revenues.
If, for whatever reason, your service has fallen short, you want to know about it a.s.a.p., so you can repair any damage before things get worse.
Additional plugin benefits include:
- Repair Existing Damage: If you have any existing negative reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews flowing to third-party review sites and not allowing harmful reviews from continuing to grow.
- Increase Targeting Of User Reviews With Confidence: Once you create a ”net” to filter bad user feedback and let through only positive content about your business, you can confidently begin to increase your campaigns and client requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers a number of great features to web site owners. Here are just some:
User Features
- Collect visitor feedback easily.
- User feedback is centrally managed on local business website.
- Manage good and poor reviews ethically and legitimately.
- Positive reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are captured locally for the attention of local business.
- Forms are fully responsive and can be used on all computers, and smart devices.
All customer feedback is centrally stored in the “Manage Feedbacks” screen. (Image: plugin website)
Click on an entry to view visitor feedback. (Image: plugin website)
Admin Settings
- Forms are instantly generated as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Add business image. Display title/prompt and default formatted text. Change form colour background and border, submit button colour and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum “good” rating level (e.g. “3″).
Your review form is fully editable. (Screenshot above sourced from Power Online Reviews website)
Plugin Tips
Power Online Reviews was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main site.
Power Online Reviews Support
The plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, thirty day, full refund guarantee.
Product Price
- Single License Edition – Can be installed on 1 site that you own. Price = $9.75
- Multi-User License – Install the plugin on multiple as many of your own sites as you need. Price = $29.00.
- Developer – Install the plugin on all sites that you own. Install the plugin on any client site for payment or part of a paid service. Can include for sale with site installation (transferring single user license). Price = $37.00.
Note: Pricing for Power Online Reviews can vary, depending on whether there are any promotions or limited-time specials being offered. When we last checked, the product is being retailed for the amounts shown above. This may not be the actual pricing charged by the product developer when you visit the website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Plugin Info
For demo videos showing plugin usage, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Many businesses are missing out on opportunities to attract new customers and retain existing ones because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple and easy solution to manage your customer feedback.
For more information, visit the plugin website: Power Online Reviews – Easy Customer Reviews Management For WordPress
***
***