Do you have a system to manage your online reputation?
In this article, we show you a WordPress plugin that allows you to legally and ethically manage user feedback.
Announcing …
Power Online Reviews – Easy Customer Reviews Management For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that allows any business to 3rd-party review sites, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to the business website back-end for attention by the business owner.
This simple process ensures more positive third-party reviews and happier customers where the service has been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Yelp Official Blog)
How The Plugin Works
Upon installation and activation, Power Online Reviews automatically generates a review form for your site.
Ask visitors to rate your services. (Screenshot: plugin website)
The form is uncomplicated for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your business.
What Happens When Users Leave Good Feedback?
Visitors rate your business with a simple 5-star rating system. (Product screenshot: plugin website)
When users submit a good rating (e.g. “4″), they are then invited to add a review to one or more third-party review sites …
Visitors who give positive feedback are invited to write a review on a 3rd-party review site. (Source: Power Online Reviews )
Clicking on the icon or logo takes your customer to the 3rd-party review site where they can then leave their positive review of your company, services and products …
The plugin sends visitors who leave positive ratings to your 3rd-party review pages. (Screenshot: Power Online Reviews )
What Happens When Users Leave Bad Feedback?
Negative ratings can have a serious impact on your business and need to be immediately addressed. (Product screenshot source: Power Online Reviews website)
When users submit poor feedback, they are not sent to 3rd-party review sites.
Instead, the user reviews are saved locally, allowing you to respond directly to all dissatisfied users and hopefully turn them back into a happy user.
The plugin captures poor feedback from visitors on your site. (Screenshot: Power Online Reviews website)
Go here to learn more: Power Online Reviews
Plugin Benefits
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews on your website:
Installation Is Easy
Power Online Reviews is very easy to install. Just upload the plugin file to your Plugins folder via your WordPress dashboard and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevent Bad Reviews
Negative feedback can ruin your reputation. Great reviews can explode revenues.
If, for whatever reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can fix any problems before things get out of hand.
Additional benefits and advantages include the following:
- Repair Any Existing Damage: If you have any existing poor reviews, you can start repairing the damage legally and ethically by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing harmful reviews from growing.
- Increase Campaigns For Client Reviews With Confidence: Once you put a process in place to filter negative visitor reviews and allow only positive comments about your business, products or services to get through, you can confidently begin to increase your campaigns and requests for feedback about your business on your site.
Features
Power Online Reviews provides many features to WP users. Here are just a few of these:
Features For Local Business Users
- Collect visitor feedback easily.
- Central management of visitor feedback on your site.
- Manage good and bad reviews ethically and legitimately.
- Good reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Negative reviews are captured locally for the attention of business owner.
- Forms are fully responsive and display correctly on all computers or tablet screens, or portable devices.
All visitor feedback is centrally stored in the “Manage Feedbacks” screen. (Source: Power Online Reviews website)
Click on an entry to view customer comments. (Image: Power Online Reviews website)
Admin Features
- All forms are automatically created as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Add business image. Add title/prompt and default text. Change form colour background and border, submit button color and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Ratings Section – Specify which rating number or higher will be considered a “good” review (e.g. ”4”). Everything below the number you specify will be categorized as a “bad” review and captured feedback management area, so visitors will not be invited to submit feedback to the third-party review sites). Other customizable features in this section include the submit button background colour, and submit button text color.
Your review form is fully editable. (Image: Power Online Reviews )
Useful Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main website.
Power Online Reviews Plugin Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, thirty day, complete refund guarantee.
Product Price
- Single Site License – Install the plugin on one of your own sites. Cost = $9.75
- Multi-User – Install the plugin on all sites that you own. Cost = $29.00.
- Developer Licensing – Install the plugin on any site you own. Install the plugin on any client site for payment or part of a paid service. Can include for sale with site installation (transferring single user license). Price = $37.00.
Please Note: Price details for Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. When we last checked, the plugin is selling for the pricing shown above. This may or may not be the actual price charged by the software developer when you visit the product website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the latest pricing information here:
Additional Plugin Information
For a demo video of the plugin in action, including installation instructions and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Install This Plugin
Many companies all over the world are ignoring opportunities to create happier customers and boost their revenues because they are still ignoring their online reputations. This plugin offers a simple, easy and affordable way to manage your customer reviews.
For more information, visit the plugin website: Power Online Reviews – Client Feedback Management Plugin For WordPress
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