In Part One of this article, we looked at some of the reasons why WordPress provides an ideal platform to market your business on social media.
In this section, we examine a number of monitoring tools, services and applications that allow you to:
- Search, find, segment, filter and organize users according to specific demographic criteria, psychographics, etc.
- Listen in on social conversations online
- Identify key consumer buying signals.
This information will allow you to start meaningful conversations with prospects online and pitch them your message.
Let’s move on now to some of the actual technologies you can use for monitoring social media activity. If you are searching for cost-effective ways to improve your business results with social media, then here are more than 27 social media management tools and resources.
Media Resources For WordPress Users

(Discover what consumers are saying about you, your business, or your competition on social media)
Is there a free and simple way to access information about what is happening in your niche or industry so that you are not wasting a huge amount of time doing research? Yes, there is, and it’s called …
Google Alerts

(Google Alerts lets you monitor the web for new content)
Google Alerts is a free, simple and useful tool for keeping up-to-date with the latest news about all kinds of topics, staying informed about people and companies, and tracking what other people write online about you and your business.
Google Alerts is not only only a useful tool for managing your reputation online, but also for automatically gathering information about people, brands, companies, or any topic you are interested in.
With Google Alerts, you just subscribe to a keyword or topic and you’re done. Whenever Google’s robots (Googlebot) crawl a new web site, blog post, press release, news update, a tweet, video, or any other indexable content related to that topic, it will automatically send you an email or RSS update.
We’ve created a simple tutorial on how to create a Google alert here: How To Set Up Google Alerts
Hootsuite

(Hootsuite)
Hootsuite is a social management platform that lets you manage all of your social profiles from an easy to use dashboard.
Hootsuite provides social media management, social selling, social marketing, and social customer service solutions. You can schedule Tweets and Facebook posts, track conversations, quickly create and customize analytics reports, streamline workflows amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations from the dashboard, and collaborate with teams.
Hootsuite is one of the leading social media management tools (SMMT). It allows you to post to a large number of social networks, and provides integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
Go here to learn more: Hootsuite
Buffer

(Buffer.com)
Buffer lets you schedule your social content. Add updates to your Buffer account and Buffer will then automatically post the content for you at spaced out intervals over the day.
Buffer allows you to schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to using a web interface, Buffer is also available as a web browser extension and as a mobile app for iOS and Android devices.
Go here for more info: Buffer
SocialMetricsPro
(Social Metrics)
Social Metrics Pro is a plugin for WordPress that lets you monitor social signals across leading social networks like Facebook, Google Plus, Twitter, StumbleUpon, Digg, LinkedIn, and Pinterest.
Some of the powerful features included in SocialMetricsPro include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, one-click autoupdate functionality, and a simple social SEO improvement system.
If you want to learn more about SocialMetricsPro, refer to this article: Social Metrics WordPress Social Media Analytics Plugin
Sociocaster
(Sociocaster – Social media management for online marketers)
Sociocaster is easy to use and works for any marketer or business. You can easily schedule post messages, manage your social networks, engage with audiences, and measure ROI from one easy to use dashboard.
Sociocaster is a powerful tool for entrepreneurs and internet marketers. It includes loads of powerful social and marketing features: image-sharing templates, viral video finder and posting tool, built-in reply to Facebook comments, agency license to manage unlimited social media accounts, and more.
For more details, go here: Sociocaster
SproutSocial

(SproutSocial)
SproutSocial is a premium tool built for small to large businesses as well as the enterprise sector.
SproutSocial has a built-in social Customer Relationship Management system (CRM), advanced scheduling tools, monitoring, support for teams and multiple profiles, helpdesk for customer support, team collaboration tools, permission levels and roles, analytics and custom reports, mobile apps, RSS feed integration, etc.
Go here for more information: SproutSocial
SocialReport

(SocialReport)
SocialReport is a social intelligence platform that allows you to track and manage all of your social media accounts from one place.
It tracks the performance of your Facebook pages and Twitter profiles, website performance and blogs, and displays data from your social channels using a simple and intuitive dashboard. You can organize your data by business or customers, and track your own social profiles as well as profiles of others.
For more information, go here: SocialReport
Followerwonk

(Followerwonk)
Followerwonk is a Twitter analytics tools that provides insights into your Twitter followers and lets you search Twitter bios, compare users, analyze their tweeting habits, track and sort followers, match your activities to gains and losses in followers to give your followers what they like best, discover who your most important, influential followers are, where they are located, when do they tweet, hone your social graph by following and unfollowing users, etc.
More info: Followerwonk Twitter Analytics
ManageFlitter

(ManageFlitter)
ManageFlitter provides a set of easy to use tools to empower you to work smarter and faster with Twitter.
ManageFlitter lets you sort followers and following lists using a range of criteria, post tweets at the best time to reach your followers, easily search inside your Twitter stream to find and follow influencers for your business, use tweet analytics to track keywords and beat your competitors, clean up and manage who you follow, and more.
More information: ManageFlitter
Beevolve

(Beevolve.com)
Beevolve.com is a social monitoring tool designed for SMBs, content marketers, community managers, online marketers, and analysts. Beevolve allows you to track your social media mentions, schedule and launch social media posts, and measure resulting engagement and sales, social buzz, sentiment, and more for those posts.
More information: Beevolve
HowSociable

(HowSociable.com)
HowSociable is a simple tool that allows you to see brand mentions on the social web.
HowSociable.com displays brand viability metrics on 35+ social channels and gives you a “social magnitude” score that lets you know how well you are doing on social media.
For more details, go here: HowSociable.com
Mention

(Mention)
Mention is a social monitoring tool for businesses, agencies, marketers, CEOs, etc..
Mention’s algorithms take billions of data points into account, so when someone mentions your brand online, you have the ability to detect this, and access to intelligent, actionable data that can help you with your business goals. Mention also allows you to collaborate with other team members.
For more details, go here: Mention
Google Analytics

(Google Analytics)
Google Analytics is not only an analytics application that reports website traffic, unique page views and view duration, visitor behavior, where site visitors come from, etc., it can also monitor social campaign links.
Hootsuite has published a 6-step tutorial on how to track social media links with Google Analytics on their blog.
Facebook Insights

(Facebook)
Facebook not only lets you add social media plugins to your WordPress site, it also provides a comprehensive analytics tool called Facebook Insights that lets you analyze how your content is performing on Facebook’s social networking platform.

(Facebook.com – Insights)
Facebook Page Insights can be viewed by any admins a page and can help you improve your marketing efforts by allowing you to analyze page metrics like page likes, engagement, post reach, etc.
You can use Facebook’s Page Insights to see which of your posts are attracting the most likes, comments, and shares and to learn about user demographics. You can then use this data to publish more of the types of posts that your audience finds relevant.
Go here for more details: Facebook Insights
Twitter Analytics

(Twitter)
Twitter Analytics let you see how your tweets are performing and provides a monthly break down of your profile views, followers, top tweets, tweet impressions, and tweets linking to you.
The Twitter Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to plan your Twitter marketing strategy.

(Twitter – Tweet activity)
Go here for more details: Twitter Analytics
YouTube Analytics

(YouTube.com)
YouTube Analytics lets you better understand how your channel is performing on the YouTube platform.
You can measure views, traffic sources, demographics, average video viewing duration, estimated revenue from video playbacks, and more.
Go here for more information: YouTube Analytics
Pinterest Analytics

(Pinterest Analytics)
Pinterest Analytics lets you see what people like from your profile, what they save from your website, what referral traffic you are getting from Pinterest, and how much traffic your site gets when you pin content to your boards. With Pin insights, you can get information that helps you learn what your audiences want.
More information: Pinterest Analytics
Other Social Media Web Tools
Many new tools and technologies are being developed each year to help businesses take advantage of social media.
The list below contains a number of other social media tools. Keep in mind that web technologies continually evolve. If anything changes in the list below, please let us know.
Wunderlist
A task management tool with a social twist. It lets you create personal and professional task lists and share these lists with family, friends and colleagues.
SDL/Alterian
SDL acquired Alterian and transformed it into an all-in-one global web experience management solution that lets you create engaging digital experiences with your customers.
Answerbase
Create social Q&A communities. The Answerbase Q&A Platform allows users to ask questions, view Q&A content, and receive quality answers.
Appinions
Appinions is a content marketing and live publishing SaaS platform for planning, creating and distributing content online. You can optimize campaigns by quickly finding, tracking and connecting with opinion leaders who are most likely to influence a trend, idea, product or brand. The ScribbleLive acquisition enables brands to view the web through the lens of people’s opinions. This tool provides answers to questions like “what should we write about?”, “where should we publish?”, etc.
ViralHeat
Viralheat is a powerful data analytics tool that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream that combines monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Users can schedule and publish updates, access metrics and KPI, follow conversations, and deliver presentation-ready reports.
Bambuser
Bambuser lets you broadcast live using your webcam or mobile device, share to your blog or favorite social network and engage with your viewers. Share via your smartphone and stream content to your blog.
BlogDash
BlogDash connects brands looking for ways to promote their services and products with bloggers willing to write content aimed at bringing brands the positive media attention they are looking for.
BrandWatch
accurately tap into the power of social listening about your brand, your products or your market.
Buzzflash
Buzzflash is an independent platform for transformative ideas that features daily headlines aimed at inspiring direct action and participation.
CircleCount
CircleCount is a Google Plus education resource. CircleCount lets you discover all of the Google+ circles in which you are included. If your profile isn’t already being monitored on CircleCount.com, you can easily add your Google Plus profile and it will start tracking your circles.
Commun.it
Commun.it is a community management tool for building relationships and discovering leads on Twitter.
Contax.io
Contaxio is a contact management tool for your social networks that tracks your followers and friends on Twitter and provides detail that helps you decide when to follow back.
Conversocial
Conversocial provides cloud-based social customer service solutions that help brands improve their customer experience and operational efficiency by managing the flow of customer service enquiries and social media discussions on channels such as Facebook, Twitter, YouTube and Instagram.
SocialStudio
Social Studio helps you build more meaningful relationships with customers by tapping into the power of social media across your marketing, sales organizations, and customer service..
Disqus
Disqus is a free service that connects people online through blog discussions. Disqus is used by millions of websites covering just about every topic imaginable.
Echofon
Echofon provides users with social apps for Facebook and Twitter. Echofon apps notify you of mentions and messages. Echofon for Twitter means you’ll never read a tweet twice by avoiding duplicate alerts on different devices, makes viewing and sharing photos, videos, locations, and links simple, and Echofon for Facebook provides real-time chat to quickly send and receive messages to any of your friends online, browse your newsfeed and timelines, comment and like with ease and post videos and photos.
Everytime
Everytime is a creative social media tool. With Everytime, you can save any moment from Youtube, Vimeo, Soundcloud and any media to your computer. Those moments are then easy to share, privately or publicly, easy to discuss about and easy to find.
Meltwater Icerocket
Icerocket is a social search engine which allows you to search Twitter, the blogosphere, Facebook, or all at once for any keywords you like.
GroupHigh
GroupHigh is a blogger outreach software that lets you filter, sort, and search to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh’s blog search makes it easy to build a list of bloggers based on location, topics, content, and more.
Klout
Klout is a website, mobile app, and social media monitoring and performance analyzing tool. Klout brings influencers and brands together, rewards experts in specific topics and areas of interests with Perks, and ranks your social influence using a “Klout Score”. You can use Klout to suggest shareable content that your audience hasn’t seen yet, and track how retweets, likes, and shares affect your Klout Score.
KnowAboutIt
KnowAboutIt is a simple service that monitors popular news sources for stories that are generating a lot of conversation. The stories are gathered from the Know About It system from the past 24 hours, and are ranked by the number of comments that the KnowAboutIt system is aware of in relation to that story.
LiveFyre
LiveFyre lets you collect and manage content from the social web.
TailWind
Tailwind is a Pinterest management, analytics, and marketing tool. Tailwind lets you schedule pins, monitor analytics, analyze industry trends and measure results across the Pinterest network.
ViralWoot
ViralWoot helps you gain more Pinterest followers, add pins for promotion, manage and grow multiple accounts, schedule pins with a free bookmarklet, track what people are pinning from your website, who is pinning the most and what images from your website are trending on Pinterest with pin alerts, find which are your top performing pins and boards, connect with influencers, and more.
TweetReach
TweetReach allows you to measure how well your tweets, search queries, hashtags, and keywords are performing on Twitter. TweetReach gives you insights about Twitter and snapshot reports.
Keyhole
Keyhole is a real-time social media search monitoring service that lets you track hashtags, URLs, and keywords on Twitter and Instagram. Analytics are displayed to users using easy to understand visual reports.
Riffle
Riffle by CrowdRiff integrates with over a dozen Twitter platforms and provides you with insight into the current and potential value of Twitter users, engagement, interest, and real-time social monitoring tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii lets you link online merchants, bloggers, and consumers by tagging images on the web. Users can earn money from every purchase made.
MutualMind
MutualMind is a complete social data platform that lets you monitor, analyze and engage with social media. One web-based solution gives you all the tools you need to display data on collaborative screens, detect trends or moments in social data and instantly route insights back to the enterprise.
Unified Social / PageLevel
Unified Social acquired PageLever, a leading Facebook analytics company, in January 2013. Since then, Pagelever’s comprehensive, real-time reporting has been integrated with Unified Social’s operating platform. These tools form a complete marketing suite allowing top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow lets you find a targeted audience, measure and manage your social media presence.
RetweetRank
Get insights into your tweets, track engagement and monitor your brand with Retweet Rank.
Searchmetrics
Searchmetrics delivers enterprise SEO and content marketing analysis, recommendations, forecasting and reporting for companies that want potential customers to find them faster.
SimplyMeasured
SimplyMeasured provides a powerful social analytics solution for global brands.
SocialBakers
SocialBakers delivers powerful social media stats that let you see how your social performance stacks against wider industry benchmarks and the competition. You can create, manage, and optimize all your Facebook and Twitter ads in one place, quickly identify your best content and top posting times, gain insights about your audience, and track long-term brand performance.
Synthesio
Synthesio is a social intelligence tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of leading brands and agencies around the world. Users can cut through the social noise, listen into the conversations that matter, measure their online reputation, manage their consumer relationships and boost their social activities’ ROI.
Sysomos
Sysomos provides powerful social media analytics that lets you monitor, analyze, gather insights and make decisions aimed at creating better services and products for your customers. Type in your keyword and instantly see what people are saying both in real-time and historically on any topic across all social channels. Discover influencers, find new and related topics, and gain valuable insights into the audiences and communities that matter most to you.
ThisMoment
ThisMoment helps businesses engaging with everyone everywhere. Depending on your business, ThisMoment’s Content Cloud helps you to find, mix and share a variety of content through various channels across the Enterprise.
Trackur
Trackur provides affordable, simple, and fast social media monitoring.
TrapIt
Trapit is lets you easily support your sales enablement, social selling, and employee advocacy efforts by providing relevant content to your employees. With one click of a button, your teams can share content with their customers, prospects, and social networks.
Tweepi
With Tweepi, you can follow a @user’s followers, follow a @user’s friends, follow using a Twitter list, and follow by copy/pasting lists.
Followadder
Followadder provides users with automated social networking management tools. It lets you get real Instagram followers, real photo likes and comments, schedule posts, follow/unfollow Instagram users, like back photos, access automated photo liker and automated direct message, create lists, search by hashtag, and more.
Twellow
You can think of Twellow as being like the Yellow Pages for Twitter. Twellow lets you search for followers on Twitter in hundreds of business categories or search your geographical area.
TwentyFeet
TwentyFeet was acquired by SumAll, and provides users with a powerful social reporting tool that can visualize your Twitter, Facebook, Instagram and YouTube accounts along with any other service you use. You can quickly know which of your posts, tweets, photos, or videos get the most engagement.
TwitterFall
Twitterfall allows Twitter users to access upcoming trends and patterns posted by users in the form of tweets.
Wajam
Wajam gives you search results of what your friends are sharing on top of your normal search results.
Addictomatic
Instantly create a page with the latest buzz on any topic of your choice.
Bitly
Bitly lets you share, track and analyze your links.
MyTopTweet
MyTopTweet displays your top 10 performing tweets.
SocialMention
SocialMention is a real-time social media search engine and analysis platform.
Twazzup
Twazzup provides real-time Twitter monitoring and analytics.
TweetDeck
TweetDeck is a tool for real-time tracking, organizing, and social engagement on Twitter.
***
We hope you have found this information useful. To learn more about the benefits of using WordPress to grow your business online, please see our related posts section below.

***
"I have used the tutorials to teach all of my clients and it has probably never been so easy for everyone to learn WordPress ... Now I don't need to buy all these very expensive video courses that often don't deliver what they promise." - Stefan Wendt, Internet Marketing Success Group











CircleCount








































