In Part One of this article, we looked at some of the reasons why WordPress makes an ideal platform to market your business on social media.
In this section, we look at a number of tracking tools that allow you to:
- Search, find, sort, filter and organize users according to demographics, their interests and behavior, etc.
- Monitor and listen in on online social conversations
- Identify key buying signals.
With this information, you can engage in meaningful conversations with your audience and pitch them your message.
Let’s move on now to some of the actual tools and applications you can use to monitor social media activity. If you are looking for smarter ways to improve your business results using social media, then here are the best social media analytics tools & resources for WordPress users.
25+ Social Media Monitoring Tools For WordPress
(Discover what consumers are saying about you, your brand, or your competition on social media)
Is there a simple and easy (and free) way to find out what is going on in your industry or niche so that you are not wasting a huge amount of time doing research? Yes, there is, and it’s called …
Google Alerts
(Google Alerts – free web monitoring service)
Google Alerts is one of the easiest and most useful tools available online for keeping up with the latest news and information about all kinds of topics, staying informed about people and companies, and tracking what other people are publishing about you and your business online. It’s also free.
Google Alerts is not only only a useful tool for helping you manage your reputation online, but also for automatically receiving news about people, companies, or any topic you need to know about.
With Google Alerts, you just subscribe to a keyword or topic and you’re done. Whenever Google’s bots (Googlebot) index a new web page, blog post, press release, news update, a tweet, video, or any other content related to the topic you’ve subscribed to, you will automatically receive an email or RSS update.
We’ve created a simple tutorial on how to create a Google alert here: Google Alerts – A Quick Step-By-Step Guide
Hootsuite
(Hootsuite.com)
Hootsuite is a social media management platform that lets you manage all of your social activities from a single dashboard.
Hootsuite provides social media management, social selling, social marketing, and social customer service solutions. You can schedule Tweets and Facebook posts, monitor conversations, quickly create and customize analytics reports, streamline workflows amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations from the dashboard, and add employees and clients to teams without sharing passwords.
Hootsuite is one of the most used social media management tools (SMMT). It allows you to post to many social networks (including their app directory), and provides integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
To learn more, go here: Hootsuite
Buffer
(Buffer.com)
Buffer lets you schedule your social content. Add updates to your Buffer queue and Buffer will then post the content for you.
Buffer allows you to schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to the web interface, Buffer is also available as a browser extension and as a mobile app.
Visit this site to learn more: Buffer
SocialMetricsPro
(SocialMetrics)
Social Metrics is a WordPress plugin that tracks Tweets, Likes, Pins, +1s and other social signals from your WordPress Dashboard.
Some of the powerful features included in SocialMetrics include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, 1-click auto-update functionality, and a simple social search improvement system.
If you want to learn more about SocialMetrics, refer to this article: Social Metrics
Sociocaster
(Sociocaster – Social media management for internet marketers)
Posting to Linkedin, Twitter, Facebook, and WordPress is time-consuming and to get all of these tasks done usually requires using different software, plugins, or web applications. With Sociocaster, you can do this all from one location with just a few clicks.
Sociocaster is ideal for entrepreneurs and internet marketers. It includes lots of powerful marketing and social features: a powerful visual designer, popular Twitter topics discovery tool, advanced link share customization for Facebook, unlimited social media account management (agency license), and more.
Visit this site for more details: Sociocaster
SproutSocial
(SproutSocial)
SproutSocial is a premium social media management tool aimed at small to large businesses as well as the enterprise sector.
SproutSocial has a built-in Customer Relationship Management system, advanced scheduling tools, social monitoring, support for teams and multiple profiles, helpdesk, team collaboration tools, permission levels and roles, analytics and reports, mobile apps, RSS feed integration, etc.
More info: SproutSocial
SocialReport
(SocialReport.com)
SocialReport is an all-in-one social media management solution that allows you to track and manage all of your social media accounts from one place.
It tracks the performance of your Facebook pages and Twitter profiles, website performance and blogs, and returns data from your social channels on a simple and intuitive dashboard. You can quickly and easily organize data by business or customers, and track competitor profiles in addition to your own.
Visit this site to learn more: SocialReport
Followerwonk
(Followerwonk)
Followerwonk is a Twitter analytics tools that lets you sort your followers by any criteria to find your most important and influential followers, breakdown your followers by social authority, tweet count, follower count, view interactive charts of new followers and unfollows, contrast your relationships with your competitors and friends, and explore and grow your social graph..
More information: Followerwonk
ManageFlitter
(ManageFlitter)
ManageFlitter provides you with a set of easy to use tools to empower you to work smarter and faster with Twitter.
ManageFlitter lets you sort followers and following lists using a range of criteria, find out when most of your followers are online and schedule tweets appropriately, easily search inside your Twitter stream to find and follow the right accounts for your business, use tweet analytics to track keywords and beat your competitors, manage multiple Twitter accounts, and more.
Go here for more info: ManageFlitter
Beevolve
(Beevolve.com)
Beevolve.com is a social media monitoring platform designed for SMBs, content marketers, analysts, community managers, and online marketers. Beevolve lets you monitor your brand mentions, schedule and launch social media posts, and measure resulting engagement and sales, social sentiment, buzz, and more of all your posts.
Go here to learn more: Beevolve
HowSociable
(HowSociable.com)
HowSociable is a simple social media monitoring service that lets you see how your business or brand is mentioned across various social media platforms.
HowSociable.com displays brand viability metrics. It delivers you a “social magnitude” score. This social numerical view lets you know how well you are doing on social media, and what aspects of your marketing campaigns can be improved.
More info: HowSociable
Mention
(Mention.com)
Mention allows anyone to know what’s being said about them online and on social media.
Mention’s algorithms monitor billions of data points, so when someone mentions your brand online, you have access to real time, intelligent and actionable data that can help you with your business goals. Mention also allows for collaborative monitoring (e.g. sharing alerts with your team members), and provides apps for mobile devices and desktop users.
To learn more, visit this website: Mention
Google Analytics
(Google Analytics)
With so many great social media monitoring tools available, it’s easy to forget that powerful and free tools like Google Analytics can help you track your social media campaigns.
Visit the Hootsuite blog to read a tutorial on how to track your social media links with Google Analytics.
Facebook Insights
(Facebook.com)
Facebook not only lets you add social media plugins to your site, it also provides a comprehensive analytics tool called Facebook Insights that lets you see how your content is performing on Facebook.
(Facebook Insights)
The Facebook Page Insights dashboard can help track active users on your page. This helps you improve your business marketing efforts.
You can use Facebook’s Page Insights to learn about your posts — which have the most shares, comments, and likes and to learn about your the demographics of your audience. You can then use this information to publish relevant posts to Facebook users.
Go here for more information: Facebook Insights
Twitter Analytics
(Twitter)
Twitter Analytics let you see how your tweets are performing and gives you a monthly breakdown of your tweet impressions, profile visits, top tweets, followers, and top tweets linking back to you.
The Twitter Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to plan your Twitter marketing strategy.
(Twitter – Tweet activity)
More info: Twitter Analytics
YouTube Analytics
(YouTube.com)
YouTube Analytics lets you see how your channel is performing on the YouTube platform.
You can measure views, audience demographics, traffic sources, revenue from playbacks, how many minutes users watch videos, etc.
For more information, go here: YouTube Analytics
Pinterest Analytics
(Pinterest.com)
Pinterest Analytics lets you explore metrics about the people who engage with your business, what Pins and boards people like most, and what they save from your website. You can use the data to improve the way you pin.
Visit this website to learn more: Pinterest Analytics
Additional Social Media Web Tools
With the explosive growth of social media predicted to continue rising, many new tools and technologies are being developed to help business engage and make sense of social data.
Here are some other social media tools and services. Keep in mind that new web technologies are continually evolving. If any of the tools below change, please let us know.
Wunderlist
A task management tool with a social twist. It lets you create personal and professional to-do lists and share these lists with family, friends and colleagues.
SDL/Alterian
SDL acquired Alterian and transformed it into an all-in-one global web experience management solution that allows you to create engaging digital experiences with your customers.
Answerbase
Create social Q&A communities. The Answerbase Q&A Platform allows users to ask questions, browse Q&A content, and get their questions answered.
Appinions
Appinions, makers of an influence analytics marketing platform built on patented natural language processing and social network analysis technology has been acquired by ScribbleLive, a content marketing and live publishing SaaS platform that lets you plan, create and distribute content. You can optimize campaigns by quickly finding, tracking and connecting with opinion leaders who are most likely to influence a trend, idea, product or brand. The ScribbleLive acquisition enables brands to view the web through the lens of people’s opinions. This tool provides answers to content marketers’ questions like “what should we write about?”, “where should we publish?”, etc.
ViralHeat
Viralheat runs a powerful data analytics tool that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream that combines monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Customers can publish and schedule updates, monitor conversations, access metrics and KPI, and deliver presentation-ready reports.
Bambuser
Broadcast live using your webcam or mobile device, share to your favorite social network or blog and engage with your viewers. Share via your smartphone and stream to your blog.
BlogDash
BlogDash links brands searching for ways to promote their services and products with bloggers who are willing to write content aimed at bringing brands the positive media attention they are looking for.
BrandWatch
BrandWatch allows you to listen to conversations about your brand, your market, or your products with pinpoint accuracy.
Buzzflash
Buzzflash is an independent platform for transformative ideas featuring daily headlines whose goal is to inspire direct social action and participation.
CircleCount
CircleCount helps users better understand how to use Google Plus. CircleCount lets you discover all of the GooglePlus circles in which you are included. If your profile isn’t already being tracked on CircleCount.com, you can easily add your Google+ profile and it will start tracking your circles.
Commun.it
Commun.it lets you manage your Twitter relationships, focus on influencers and customers, schedule posts and manage multiple profiles, and analyze Twitter data.
Contax.io
Contaxio monitors your friends and followers on Twitter and provides detail that helps you choose when to follow back.
Conversocial
With Conversocial you will never miss another comment about your brand. Conversocial lets you manage the flow of customer service enquiries and social media discussions on channels like Facebook, Twitter, Instagram and YouTube.
SocialStudio
Social Studio lets you understand which topics are generating interest and where the most influential conversations are happening, and use that information to make better business decisions.
Disqus
Disqus is a free service that connects people online through blog discussions. Disqus is used by millions of websites covering just about every topic imaginable.
Echofon
Echofon provides users with full featured, clean social apps for Twitter and Facebook. Echofon apps notify you of messages and mentions. Echofon for Twitter automatically keeps unread tweets in sync between apps on different devices, makes sharing media simple, and Echofon for Facebook provides real-time chat that lets you quickly send and receive messages to any of your online friends, browse your newsfeed and timelines, comment and like with ease and post photos and videos.
Everytime
Everytime is a creative social media tool. With Everytime, you can save moments from Youtube, Vimeo, Soundcloud and any media on your computer. Those moments can then be easily discussed, shared, and found online with social collaboration.
Icerocket
Icerocket is a social search engine which allows you to search Twitter, Facebook, the blogosphere, or all at once for any keywords you like.
GroupHigh
GroupHigh is a blogger outreach tool that lets you filter, sort, and search to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh’s blog search makes it easy to build a list of bloggers based on location, content, topics, and more.
Klout
Klout is a website and mobile app that uses social media analytics to rank its users according to online social influence using the “Klout Score”, which is a numerical value between 1 and 100. You can use Klout to suggest shareable content that your users haven’t seen yet, and track how retweets, likes, and shares affect your Klout Score.
KnowAboutIt
KnowAboutIt lets you discover the most engaging and relevant content lost in your social stream. The stories are collected from the Know About It system from the past 24 hours, and are ranked by the number of comments that the stories attract.
LiveFyre
LiveFyre lets you collect and manage content from the social web.
TailWind
Tailwind is a Pinterest management, marketing, and analytics tool. It lets you schedule pins, monitor Pinterest, analyze industry trends and measure performance and results across Pinterest.
Viralwoot
ViralWoot (formerly Pinwoot) is a social media marketing tool that lets business using Pinterest schedule, promote, manage and grow their accounts. Multiple accounts can be added to the tool and you can view the performance of your boards and pins with the built-in analytics reports.
TweetReach
TweetReach allows you to measure how well your tweets, hashtags, keywords, and search queries are performing on Twitter. TweetReach gives you insights about Twitter and snapshot reports.
Keyhole
Keyhole is a real-time social media tracking tool that allows users to track URLs, keywords, and hashtags on Twitter and Instagram. Analytic metrics are displayed in an easy to understand visual reports.
Riffle
Riffle integrates with over a dozen Twitter platforms and provides you with insight into the current and potential value of Twitter users, engagement, interest, and activity tracking tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii links bloggers, consumers, and online merchants by tagging images on the web. You can earn money from every purchase made.
MutualMind
MutualMind is a complete social data platform for conducting social business One web-based solution provides users with all the tools they need to display data on collaborative screens, detect trends or moments in social data and instantly route insights back to the enterprise.
Unified Social / PageLevel
Unified Social acquired PageLever, a leading Facebook analytics company, in January 2013. Since then, Pagelever’s comprehensive, real-time reporting has been integrated in the Unified Social operating platform. These tools are part of a complete marketing suite allowing top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow lets you find a targeted audience, measure and manage your social media presence.
RetweetRank
RetweetRank lets you get insights into your tweets, track engagement and monitor your brand.
Searchmetrics
Searchmetrics delivers enterprise SEO and content marketing analysis, recommendations, forecasting and reporting for companies that want potential customers to find them faster.
SimplyMeasured
SimplyMeasured lets you analyze and understand the audiences, competitors, and conversations that matter to you across all social channels.
SocialBakers
SocialBakers delivers powerful social media analytics that tell you how your social performance stacks against the competition and wider industry benchmarks. You can create, manage, and optimize all your Twitter and Facebook ads in one place, quickly identify your best content and top posting times, gain powerful insights about your audience, and track long-term brand performance.
Synthesio
Synthesio is a social media intelligence tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of agencies and leading brands around the globe. Users can cut through the social noise, find the conversations that matter, measure digital reputation, manage consumer relationships and boost the ROI of their social activities.
Sysomos
Sysomos provides powerful social media analytics that lets you monitor, analyze, gather insights and make decisions that allow you to create better products and services for your customers. Type in your keyword and instantly see what people are saying both in real-time and historically on any topic across all social networks. Find new and related topics, discover influencers, and gain valuable insights into the audiences that matter most to you.
ThisMoment
ThisMoment helps businesses engaging with everyone everywhere. Depending on your business, ThisMoment’s Content Cloud helps you find, mix and share a variety of content through various channels across the Enterprise.
Trackur
Trackur provides affordable, simple, and fast social media monitoring and social analytics insights including trends, keyword discovery, automated sentiment analysis & influence scoring.
TrapIt
Trapit is a social selling, employee advocacy and content marketing tool. With one click of a button, your teams can share content with their prospects, customers, and social networks.
Tweepi
With Tweepi, you can follow a @user’s followers, follow a @user’s friends, follow using a Twitter list, and follow by copy/pasting a list.
Followadder
Followadder provides automated social networking management tools. It lets you get real Instagram followers, real photo likes and comments, follow/unfollow Instagram users, schedule posts, like back photos, automate photo likes and direct messaging, search by hashtag, create lists, and more.
Twellow
Twellow is like the Yellow Pages for Twitter. You can search hundreds of business categories, or your geographical area for Twitter followers.
TwentyFeet
TwentyFeet was acquired by SumAll, and provides users with a powerful social reporting tool that lets you visualize your Facebook, Twitter, Instagram and YouTube accounts along with any other social service you use. Know which of your posts, tweets, photos, or videos get the most engagement in seconds.
TwitterFall
Twitterfall allows users on Twitter to access upcoming trends and patterns posted by users in the form of tweets.
Wajam
Wajam is a tool that gives you search results based on what your friends share on top of your normal search results.
Addictomatic
Instantly create a page that displays the latest buzz on any topic of your choice.
Bitly
Bitly lets you share, track and analyze your links.
MyTopTweet
My Top Tweet displays your top 10 performing tweets.
SocialMention
SocialMention is a real-time social media search and analysis platform.
Twazzup
Twazzup provides real-time Twitter monitoring and analytics.
TweetDeck
TweetDeck is a powerful tool for real-time tracking, organizing, and social engagement on Twitter.
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We hope that you have found this information useful. To learn more about using the WordPress software to grow your business online, please see our related posts section below.
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