How well do you manage your online reputation?
In this article, we’ll look at a simple yet effective plugin for WordPress users that can help you avoid the escalation of negative reviews about your business, products or services through effective customer review management.
Our WordPress Plugin Choice For Users …
Power Online Reviews – User Feedback Management Plugin For WordPress Users
Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that 3rd-party review sites, and give your business a significant boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are filtered on the website for attention by the business owner.
This simple filtering process helps to create more third-party reviews that are positive and happier customers where the service may have fallen down.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Yelp.com)
How The Plugin Works
Power Online Reviews automatically creates a review form on your site upon installation and activation.
Ask customers to rate your products or services. (Product screenshot source: Power Online Reviews website)
The form is very simple for visitors and customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to provide a rating of your services and products.
Good Customer Ratings
Visitors rate your products using a simple 5-star system. (Product screenshot: Power Online Reviews )
Users who submit a good rating (e.g. ”4” or “5”) are invited to share their review on one or more 3rd-party review sites …
Users who leave positive ratings are invited to submit a review on a third-party review site. (Image: Power Online Reviews website)
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave their positive review of their experience …
The plugin sends users who leave good ratings to your 3rd-party review pages. (Source: Power Online Reviews )
What Happens When Customers Submit Poor Feedback?
Negative ratings can have a serious impact on your business and need to be immediately addressed. (Source: Power Online Reviews )
Users who leave negative feedback are not sent to third-party review sites.
Instead, the user review is saved in your site’s admin area, allowing you to respond directly to any complaints giving you a bad name in public.
The plugin stores poor comments from customers on your site. (Product screenshot: Power Online Reviews )
For more details, visit the plugin site here: Power Online Reviews
Plugin Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews on your site:
Ready To Go To Work In Minutes
Power Online Reviews is very easy to install. Simply upload the plugin file to your Plugins folder via your WordPress dashboard and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Negative comments can seriously kill your business. Good feedback can boost revenues.
If, for any reason, your service has fallen below par, you want to know about it a.s.a.p., so you can repair any damage before things get out of hand.
Additional benefits and advantages include:
- Repair Existing Damage: If you have any existing poor reviews, you can start repairing the damage by increasing the number of positive reviews being made to third-party review sites and not allowing bad reviews from continuing to grow.
- Increase Campaigns For Client Reviews With Confidence: Once you have a ”net” in place that filters poor customer feedback and promotes positive comments about your business, you can confidently begin to increase your campaigns and customer requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews provides a number of features to site owners. Here are just some:
User Features
- Allows easy collection of visitor feedback.
- Centrally manage visitor feedback on your site.
- Ethical management of favorable and bad reviews.
- Positive reviewers are automatically prompted to post a review on 3rd-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and display correctly on any computer or tablet screen, and smartphone device.
All visitor feedback is centrally stored in the “Manage Feedbacks” area. (Product screenshot: Power Online Reviews )
Click on an item to view user feedback. (Image: Power Online Reviews )
Plugin Admin Settings
- All forms are automatically created when plugin is activated.
- Completely editable review forms.
- First Review Form: Add image of business. Display title/prompt and text. Edit form color background and border, submit button color and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text color
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Ratings Section – Choose which rating level or above will be regarded as being a “good” review (e.g. “3″). Everything below the number you set will be deemed a “bad” review and held in your site, so your visitors will not be asked to submit reviews to the 3rd-party review sites). Other customizable features in this section include the submit button background color, and submit button text color.
Customize your review form. (Screenshot above sourced from plugin website)
Plugin Tips
The plugin was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main website.
Power Online Reviews Plugin Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a no-risk, thirty day, 100% refund guarantee.
Plugin Pricing
- Single License Edition – Can be installed on a single domain that you own. Price = $9.75
- Multi-User License Edition – Install the plugin on all as many of your own domains as you want. Cost = $29.00.
- Developer – Install the plugin on any site you own. Can be installed on all client sites for payment or as part of a paid service. Can include for sale with site installation (transferring single user license). Cost = $37.00.
Please Note: Current pricing for Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Presently, the plugin sells for the prices shown above. This may not be the actual pricing charged by the software author when you visit the product website and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for the current price here:
Additional Info
For a demo video of the plugin, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Many businesses everywhere are currently missing out on opportunities to attract new customers and retain existing ones because they are not managing their online reputations. This plugin offers a simple, easy and inexpensive solution to begin managing user reviews on your site.
For more information, visit the plugin website here: Power Online Reviews – WordPress Plugin For Managing User Reviews
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