Managing online reputation should not be avoided if you want your business to grow.
In this article, we explore a simple WordPress plugin that lets you legally and ethically manage user feedback.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Client Reviews Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that fast, simple and easy way to help you generate more positive reviews on third-party review sites like Yelp, TripAdvisor, etc, and give your online reputation a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This simple filtering process can help you create more 3rd-party reviews that are positive and improves user experience where the service may have fallen down.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Yelp)
Power Online Reviews – How It Works
Upon installation and activation, Power Online Reviews automatically generates a review form on your site.
Ask customers to rate your products or services. (Screenshot sourced from Power Online Reviews )
The form is uncomplicated for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your business.
What Happens When Customers Leave Good Feedback?
Users rate your business using a simple 5-star rating system. (Product screenshot: Power Online Reviews website)
When users submit a good rating (e.g. ”4” or “5”), they are then invited to share their review on one or more third-party review sites (you can specify which 3rd-party review sites to display) …
Users who leave positive ratings are asked to provide a review on a third-party review site. (Image: plugin website)
Clicking on the icon or logo takes your customers to the 3rd-party review site where they can then leave their positive review of their experience …
The plugin sends customers who leave positive ratings to your third-party review pages. (Screenshot: plugin website)
What Happens When Customers Submit Poor Ratings?
Poor feedback can have a serious impact on your business if issues are not addressed immediately. (Image: plugin website)
Users who submit poor ratings (e.g. ”3″ or less) are not sent to third-party review sites.
Instead, the reviews are saved in your website, giving you the opportunity to contact the customer giving you a bad name in public.
The plugin stores poor feedback from users on your site. (Image: Power Online Reviews website)
Go here to learn more: Power Online Reviews
Plugin Benefits
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews from your site:
Ready To Go To Work In Minutes
Power Online Reviews installs like any plugin. Just upload it to your Plugins folder via your WP admin user section and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Negative comments can seriously kill your business. Positive feedback can increase revenues.
If, for any reason, your service has fallen below par, you want to know about it a.s.a.p., so you can fix the problem before things get worse.
Additional benefits of the plugin include:
- Repair Any Existing Damage: If you have any existing negative reviews, you can start to repair the damage by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing harmful reviews from growing.
- Increase Campaigns For User Reviews With Confidence: Once you put a process in place for filtering poor user reviews and letting through only positive content about your business, products or services, you can confidently begin to increase your campaigns and email requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews offers many features to WP users. Here are just a few:
Features For Business Users
- Collect customer feedback easily.
- User feedback is centrally managed on local business website.
- Legitimate management of good and negative reviews.
- Good reviewers are automatically prompted to post a review on third-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and display correctly on all computers, tablets, or smart devices.
Your visitor feedback is stored centrally in the “Manage Feedbacks” screen. (Screenshot: Power Online Reviews )
Click on an item to view visitor feedback. (Product screenshot: Power Online Reviews website)
Plugin Admin Features
- All forms are instantly generated as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Display business image. Display title/prompt and text. Change form colour background and border, submit button colour and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Ratings Section – Select which rating level or above will be considered a “good” review (e.g. ”4”). Everything below this number will be considered a “bad” review and captured locally, so your visitors will not be asked to submit reviews to the third-party review sites). Other editable features in this section include the submit button background color, and submit button text color.
Edit your review form. (Product screenshot: Power Online Reviews website)
Plugin Tips
Power Online Reviews was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main site.
Support
This plugin was developed and is supported by Tony Marriott, an experienced software developer, and comes with a no-risk, thirty day, 100% refund guarantee.
Software Cost
- Single – Install the plugin on one site that you own. Cost = $9.75
- Multi-User Edition – Install the plugin on multiple of your own domains. Cost = $29.00.
- Developer – Install the plugin on any site you own. Can be installed on any client site for payment or as part of a paid service. Can be sold with site installation (transferring single user license). Price = $37.00.
Note: Pricing details of this product depends on whether there are any promotions or limited-time specials being offered. The above reflects the current pricing at the time this content was written. This may or may not be the actual pricing charged by the plugin author when you visit the product website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the latest pricing here:
Additional Info
For a demo video of the plugin, including help documentation and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Install The Plugin
Companies are ignoring opportunities to attract new customers and boost their revenues because they are not managing their online reputations. Power Online Reviews offers a simple way to manage customer feedback on your website.
For full details, visit the plugin website: Power Online Reviews – WordPress Plugin For Easy Management Of User Reviews
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