Do you have a system to manage your online reputation?
In this article, you will learn about a WordPress plugin that allows you to legally and ethically manage customer reviews.
WordPress Plugin Review …
Power Online Reviews – WordPress Plugin For Easy Management Of Client Reviews
Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that 3rd-party review sites, and give your online reputation a boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are filtered on the website for attention by the business owner.
This simple process helps to generate more 3rd-party reviews that are positive and improves user satisfaction where the service may have fallen down.
According to a recent study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp Official Blog)
How The Plugin Works
Upon installation and activation, the plugin automatically generates a review form on your site.
Ask users to rate your services. (Image: Power Online Reviews website)
The form is uncomplicated for customers to fill in. Users enter their name and email address (phone number is optional). The customer is then asked to rate your products with a one-click rating feature and submit their feedback.
What Happens When Users Submit Good Feedback?
Customers rate your products using a simple 5-star rating system. (Product screenshot: Power Online Reviews website)
When users leave a positive rating (e.g. ”4” or “5”), they are asked to add a review to one or more third-party review sites …
Customers who give good feedback are asked to write a review on a 3rd-party review site. (Source: Power Online Reviews website)
Clicking on the icon or logo takes your visitors to the third-party review site where they can then leave a positive review of their experience …
The plugin sends customers who leave positive ratings to your 3rd-party review pages. (Product screenshot: Power Online Reviews website)
Bad User Rating
Poor ratings can have a serious impact on your business and need to be immediately addressed. (Image source: Power Online Reviews website)
When users submit poor ratings, they are not sent to third-party review sites.
Instead, the user reviews are saved in your site’s admin area, allowing you to respond directly to all dissatisfied users and also minimize the possibility of users wanting to vent or post negative comments on Facebook, forums, or other third-party review sites.
The plugin stores poor comments from visitors on your site. (Product screenshot sourced from plugin website)
More info: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your site:
Ready To Go To Work In Very Little Time
Power Online Reviews installs just like every plugin. Just upload a zip file containing the plugin to your Plugins folder via your WordPress admin user login and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Help Avoid Bad Reviews
Bad reviews can harm your business. Great reviews can boost revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can fix the problem before things get out of hand.
Additional benefits and advantages include the following:
- Repair Any Existing Damage: If you have any existing negative reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews being made to third-party review sites and not allowing harmful reviews from continuing to grow.
- Increase Targeting Of User Reviews With Confidence: Once you create an effective process that filters bad visitor reviews and promotes only positive comments about your products or services, you can confidently increase your campaigns and client requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers a number of great features to WP users. Here are just some:
Features For Business Users
- Allows easy collection of visitor feedback.
- User feedback is centrally managed on your website.
- Legitimate management of good and poor reviews.
- Good reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and display correctly on any computer or tablet screen, and portable device.
All user feedback is centrally stored in the “Manage Feedbacks” screen. (Image source: Power Online Reviews website)
Click on an entry to view visitor comments. (Image: Power Online Reviews )
Administration Features
- Forms are instantly generated when plugin is activated.
- Completely editable review forms.
- First Review Form: Edit business image, default text title, default text, form background color, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Ratings Section – Choose which rating number or higher will be considered a “good” review (e.g. “3″). Everything below this number will be considered a “bad” review and stored in the plugin management section, so visitors will not be asked to proceed to the 3rd-party review sites). Other editable features in this section include the submit button background color, and submit button text colour.
Your review form is completely editable. (Product screenshot: Power Online Reviews )
Useful Tips
The plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main website.
Plugin Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and is sold with a risk-free, thirty day, full refund guarantee.
Plugin Cost
- Single License Edition – Can be installed on 1 site that you own. Price = $9.75
- Multi-User Personal License – Can be installed on multiple of your own domains. Cost = $29.00.
- Developer License – Install the plugin on all sites that you own. Install the plugin on all client sites for payment or as part of a paid service. Can include for sale with site installation (transferring single user license). Price = $37.00.
Note: The price of Power Online Reviews depends on whether there are any promotions or limited-time special offers. Presently, the product retails for the pricing shown above. This may or may not be the actual pricing charged by the product seller when you visit the product site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Information
For demo videos of the plugin, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
The Bottom Line
Businesses are missing out on opportunities to attract new customers and boost their revenues because they are not monitoring their online reputations. Power Online Reviews offers a simple and inexpensive way to begin managing customer reviews on your website.
To learn more, visit the plugin website: Power Online Reviews – WordPress Plugin For Managing Customer Reviews
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