How good is your reputation online?
In this article, we show you a simple tool for WordPress users that can help to avoid the escalation of problem reviews about your services through effective user review management.
Let’s Review …
Power Online Reviews – Client Reviews Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that can help you get more positive reviews for your business, services or products, and give your business a revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This process can help to ensure the submission of more positive 3rd-party reviews and happier customers where the service has fallen down.
According to a recent study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Official Yelp Blog)
How It Works
Upon installation and activation, the plugin automatically creates a review form for your site.
Ask customers to rate your services. (Screenshot source: Power Online Reviews website)
The form is uncomplicated for visitors and customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to provide a rating of your products and services.
What Happens When Users Submit Positive Ratings?
Customers rate your services using a simple 5-star system. (Product screenshot: Power Online Reviews )
Customers who submit a good rating (e.g. “4″) are then invited to add a review to one or more 3rd-party review sites …
Visitors who give good ratings are asked to write a review on a third-party review site. (Screenshot sourced from plugin website)
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave a positive review …
The plugin sends visitors who leave good ratings to your third-party review pages. (Screenshot sourced from Power Online Reviews website)
Bad Customer Rating
Negative feedback can have a serious impact on your business if issues are not addressed immediately. (Product screenshot source: Power Online Reviews )
When users leave a poor rating, they are not sent to 3rd-party review sites.
Instead, the user review is saved locally, giving you the option to engage with the user giving you a bad name in public.
The plugin captures poor comments from visitors on your site. (Source: plugin website)
For more details, visit the plugin site here: Power Online Reviews
Plugin Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews on your website:
Ready To Go To Work In Minutes
Power Online Reviews installs like any regular plugin. Just upload a zip file that contains the plugin files to your Plugins folder via your WP dashboard and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Help Avoid Negative Reviews
Negative comments can seriously ruin your business. Positive feedback can explode revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Some additional benefits and advantages include the following:
- Repair Existing Damage: If you have any existing negative reviews, you can start repairing the damage by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing negative reviews from continuing to spread.
- Increase Campaigns For User Reviews With Confidence: Once you create a ”net” that filters negative visitor reviews and lets through only positive content about your business, you can confidently increase your campaigns and client requests for feedback on your site.
Features
Power Online Reviews provides many features to website owners. Here are just a few of these:
Features For Local Business Users
- Easy collection of customer feedback.
- Review customer feedback on local business website.
- Manage positive and negative reviews ethically and legitimately.
- Positive reviewers are automatically prompted to post a review on third-party review sites.
- Poor reviews are ”quarantined” for the attention of business owner.
- Forms are fully responsive and can be used on any computer or tablet screen, or portable device.
Your visitor feedback is centrally stored in the Feedback Management screen. (Product screenshot: Power Online Reviews )
Click on a record to view visitor comments. (Screenshot above sourced from Power Online Reviews website)
Plugin Admin Settings
- All forms are automatically generated when plugin is activated.
- Completely editable review forms.
- First Review Form: Display business image. Add title/prompt and default formatted text. Change form colour background and border, colour of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Ratings Section – Select which rating number or above will be regarded as being a “good” review (e.g. ”4”). Everything below the number you set will be categorized as a “bad” review and held locally, so your visitors will not be asked to continue to the 3rd-party review sites). Other customizable features in this section include the submit button background colour, and submit button text color.
Your review form is completely editable. (Screenshot: plugin website)
Useful Tips
Power Online Reviews was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website navigation menus.
Power Online Reviews Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a no-risk, thirty day, full money-back guarantee.
Plugin Pricing
- Single – Install the plugin on a single domain that you own. Cost = $9.75
- Multi-User Edition – Install the plugin on multiple of your own sites. Price = $29.00.
- Developer License Edition – Can be installed on all sites that you own. Install the plugin on any client site for payment or as part of a paid service. Can be sold with site installation (passing on single user license). Cost = $37.00.
Please Note: The price of Power Online Reviews depends on whether there are any promotions or limited-time special offers. When we last checked, the product is being retailed for the prices shown above. This may not be the actual pricing set by the product author when you visit the plugin site and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the current pricing information:
Additional Information
For a demo video showing how the software works, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Many companies all over the world are ignoring opportunities to attract new customers and retain existing ones because they ignore their online reputations. This plugin offers a simple, easy and inexpensive solution to begin managing your online reputation.
To learn more, check out the plugin here: Power Online Reviews – Easy Client Reviews Management For WordPress
***
***