Do you have a system in place for managing your online reputation in the online economy?
In this article, we’ll look at a simple WordPress plugin that lets you legally and ethically manage user reviews.
Let’s Review …
Power Online Reviews – Easy User Reviews Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple and easy-to-use plugin for WordPress users that allows you to manage user reviews, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This simple filtering process can help you create more positive 3rd-party reviews and happier customers where the service may have been less than stellar.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, Power Online Reviews automatically generates a review form for your site.
Ask users to rate your business. (Source: Power Online Reviews website)
The form is very simple for your customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate your services or products using a one-click rating feature and submit their response.
Positive Customer Ratings
Customers rate your products with a simple 5-star system. (Image source: plugin website)
When customers submit a positive rating (e.g. “4″), they are then invited to share their review on one or more third-party review sites …
Visitors who leave good ratings are invited to provide a review on a third-party review site. (Screenshot: Power Online Reviews website)
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave their positive review of their experience with your business, services and products …
The plugin sends customers who leave good ratings to your 3rd-party review pages. (Product screenshot: Power Online Reviews website)
Negative User Ratings
Poor feedback can have a serious impact on your business and need to be addressed immediately. (Product screenshot source: plugin website)
When customers submit bad feedback (e.g. ”3″ or less), they are not sent to third-party review sites.
Instead, the review is saved in your admin backend, giving you the option to engage with the user and hopefully turn them back into a happy user.
The plugin stores negative comments from visitors on your site. (Source: Power Online Reviews )
Learn more here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your site:
Be Up And Running In Minutes
Power Online Reviews is really easy to install. Just upload the plugin file to your Plugin folder via your WordPress admin area and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically creates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Negative comments can seriously ruin your business. Good reviews can grow revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Additional benefits of this plugin include:
- Repair Any Existing Damage: If you have any existing bad reviews, you can begin to repair the damage legally and ethically by increasing the number of positive reviews flowing to 3rd-party review sites and preventing bad reviews from continuing to grow.
- Increase Targeting Of Client Reviews With Confidence: Once you create a process that filters negative customer reviews and promotes only positive content about your products and services, you can confidently begin to increase your campaigns and client requests for feedback about your business on your site.
Features
Power Online Reviews offers many features to website owners. Here are just some of these features:
Features For Business Users
- Collect customer feedback easily.
- Review customer feedback on local business website.
- Manage favorable and bad reviews ethically.
- Positive reviewers are automatically prompted to post reviews on 3rd-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and display correctly on all computers or tablet screens, or portable devices.
All user feedback is stored centrally in the Feedback Management section. (Product screenshot: plugin website)
Click on an entry to view visitor comments. (Source: Power Online Reviews website)
Administration Features
- All forms are instantly generated as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Display image of business. Display title/prompt and default formatted text. Change form colour background and border, submit button color and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Select minimum ”positive” rating level.
Your review form is fully editable. (Product screenshot sourced from Power Online Reviews )
Useful Tips
Power Online Reviews was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main site pages.
Power Online Reviews Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a risk-free, 30 day, 100% refund guarantee.
Plugin Cost
- Single Site Personal License – Can be installed on 1 site that you own. Cost = $9.75
- Multi-User License Edition – Install the plugin on all of your own domains. Price = $29.00.
- Developer – Can be installed on any site you own. Can be installed on all client sites for payment or part of a paid service. Can include for sale with site installation (passing on single user license). Cost = $37.00.
Please Note: The cost to purchase this product depends on whether there are any promotions or limited-time specials being offered. The above reflects the current pricing when this article was written. This may or may not be the actual pricing set by the product developer when you visit the plugin website and there may be additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current pricing:
Additional Information
For a demo video showing how the plugin works, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Businesses everywhere are currently ignoring opportunities to create happier customers and grow their business because they are not monitoring their online reputations. This plugin offers a simple, easy and inexpensive solution to begin managing user feedback on your site.
For more information, visit the plugin website here: Power Online Reviews – WordPress Plugin For Easy Management Of Customer Feedback
***
***