How well do you manage your online reputation in the digital economy?
In this article, we show you a WordPress plugin that allows you to legally and ethically manage customer reviews.
Let’s Review …
Power Online Reviews – WordPress Plugin For Management Of Client Reviews
Plugin Description
Power Online Reviews is a simple to install WordPress plugin that can help you get more positive reviews for your business, services and products, and give your business a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are retained on the website for attention by the business owner.
This simple process can help to ensure the submission of more positive 3rd-party reviews and improves user experience where the service has been less than stellar.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Yelp Blog)
How It Works
Upon installation and activation, Power Online Reviews automatically generates a review form on your site.
Ask visitors to rate your services. (Screenshot: Power Online Reviews website)
The form is uncomplicated for customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to rate your service or product with a 5-star rating feature and submit their response.
Positive User Ratings
Customers rate your business with a simple 5-star rating system. (Product screenshot: Power Online Reviews website)
When users leave a good rating (e.g. “4″), they are then invited to add a review to one or more third-party review sites …
Customers who give good ratings are invited to leave a review on a 3rd-party review site. (Source: plugin website)
Clicking on the icon or logo takes your customer to the third-party review site where they can then leave a positive review of their experience with your company, services and products …
The plugin sends customers who leave positive ratings to your third-party review pages. (Screenshot: Power Online Reviews )
Bad User Ratings
Negative ratings can have a serious impact on your business and need to be addressed immediately. (Image: Power Online Reviews website)
When users submit a negative rating (e.g. ”3″ or less), they are not sent to third-party review sites.
Instead, the review is saved locally, giving you the opportunity to contact the customer and also help prevent the venting or posting of negative remarks on Facebook, forums, or other 3rd-party review sites.
The plugin captures negative comments from users on your site. (Source: Power Online Reviews )
For more details, visit the plugin site here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Be Up And Running In Minutes
Power Online Reviews installs just like every WP plugin. Simply upload the plugin file to your Plugins folder via your dashboard and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Negative feedback can ruin your reputation. Great comment can increase revenues.
If, for whatever reason, your service has fallen short, you want to know about it a.s.a.p., so you can rectify the situation before things get worse.
Some additional plugin benefits include the following:
- Repair Existing Damage: If you have any existing negative reviews, you can start to repair the damage ethically by increasing the number of positive reviews being made to third-party review sites and not allowing harmful reviews from growing.
- Increase Campaigns For User Reviews With Confidence: Once you create an effective process for filtering bad user reviews and promoting positive content about your products and services, you can confidently increase your campaigns and requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews provides many features to site owners. Here are just a few:
User Features
- Allows easy collection of visitor feedback.
- Central management of visitor feedback on your site.
- Manage good and poor reviews ethically and legitimately.
- Good reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of business owner.
- All forms are fully responsive and can be used on all computers, or mobile devices.
All visitor feedback is centrally stored in the Feedback Management area. (Product screenshot source: Power Online Reviews website)
Click on an entry to view user feedback. (Product screenshot: Power Online Reviews )
Plugin Administration Features
- Forms are automatically generated as soon as the plugin is activated.
- Review forms are fully editable.
- First Review Form: Edit business image, default text title, default text, form background colour, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Select minimum ”positive” star rating level (e.g. “3″).
Your review form is fully editable. (Image source: Power Online Reviews website)
Plugin Tips
The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main site.
Power Online Reviews Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and is sold with a risk-free, 30 day, 100% refund guarantee.
Product Cost
- Single Edition – Can be installed on 1 domain that you own. Price = $9.75
- Multi-User – Can be installed on all of your own sites. Price = $29.00.
- Developer – Can be installed on all sites that you own. Install the plugin on any client site for payment or part of a paid service. Can sell with site installation (transferring single user license). Cost = $37.00.
Please Note: Price details for this product can vary, depending on whether there are any promotions or limited-time specials being offered. The pricing above was correct at the time this review was published. This may not be the actual pricing set by the software developer when you visit the product site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Info
For ”how-to” videos of the plugin, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Businesses are missing out on opportunities to attract new customers and grow their business because they ignore their online reputations. Power Online Reviews offers a simple, easy and inexpensive way to manage user feedback on your website.
To learn more, check out the plugin here: Power Online Reviews – WordPress Plugin For Managing Client Reviews
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