How good is your reputation online?
In this article, we show you a simple yet effective tool for WordPress users that can help you avoid the escalation of negative reviews about your products through effective user review management.
WordPress Plugin Review …
Power Online Reviews – Client Feedback Management Plugin For WordPress Users
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install, easy-to-use tool for WordPress users that 3rd-party review sites, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are held back on the website for attention by the business owner.
This helps to generate more positive 3rd-party reviews and happier customers where the service may have been below standard.
According to a recent study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, the plugin automatically generates a review form on your site.
Ask users to rate your business. (Source: Power Online Reviews )
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to rate your service with a 5-star rating feature and submit their feedback.
What Happens When Customers Leave Good Ratings?
Visitors rate your services or products with a simple 5-star system. (Image source: Power Online Reviews )
Customers who leave a positive rating (e.g. ”4” or “5”) are invited to share their review on one or more 3rd-party review sites (you can specify which third-party review sites to display) …
Customers who leave good ratings are asked to provide a review on a 3rd-party review site. (Screenshot sourced from plugin website)
Clicking on the icon or logo takes your visitors to the 3rd-party review site where they can then leave their positive review of their experience …
The plugin sends users who leave positive ratings to your third-party review pages. (Product screenshot: plugin website)
Negative User Rating
Poor feedback can have a serious impact on your business and need to be immediately addressed. (Screenshot above sourced from Power Online Reviews )
Customers who leave poor ratings are not sent to 3rd-party review sites.
Instead, the review is saved locally, giving you the opportunity to contact the customer and hopefully turn the situation around.
The plugin stores negative feedback from customers on your site. (Image: Power Online Reviews website)
For more details, visit the plugin site here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Fast And Simple To Install And Set Up
Power Online Reviews installs like every plugin. Just upload a zip folder containing the plugin to your Plugin folder via your WP admin account and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Prevention Is Better Than The Cure
Negative comments can hurt your business. Positive reviews can explode revenues.
If, for whatever reason, your service has fallen below par, you want to know about it a.s.a.p., so you can fix any problems before things get out of hand.
Some additional benefits include the following:
- Repair Any Existing Damage: If you have any existing negative reviews, you can start repairing the damage ethically by increasing the number of positive reviews being made to 3rd-party review sites and not allowing negative reviews from spreading.
- Increase Targeting Of Client Reviews With Confidence: Once you create an effective system to filter negative visitor reviews and allow only positive comments about your business through, you can confidently increase your campaigns and customer requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers many features to site owners. Here are just a few of these:
Features For Business Users
- Allows easy collection of customer feedback.
- Visitor feedback is centrally managed on local business website.
- Ethical management of good and negative reviews.
- Good reviewers are automatically prompted to review at 3rd-party review sites.
- Negative reviews are captured locally for the attention of business owner.
- All forms are fully responsive and can be used on any computer or tablet screen, or smart device.
Your visitor feedback is centrally stored in the Feedback Management screen. (Source: Power Online Reviews )
Click on an entry to view customer comments. (Product screenshot: plugin website)
Admin Settings
- Forms are instantly generated as soon as you activate the plugin.
- Review forms are completely customizable.
- Main Review Form: Edit image, default text title, default text, form background colour, submit button background colour, submit button text color.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Ratings Section – Choose which rating option or higher constitutes a “good” review (e.g. ”4”). Everything below this number will be categorized as a “bad” review and stored feedback management area, so visitors will not be asked to proceed to the third-party review sites). Other customizable features in this section include the submit button background colour, and submit button text colour.
Customize your review form. (Product screenshot: plugin website)
Plugin Tips
The plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main site.
Product Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced software developer, and is sold with a no-risk, thirty day, complete money-back guarantee.
Product Pricing
- Single License Edition – Install the plugin on a single of your own sites. Cost = $9.75
- Multi-User Edition – Install the plugin on multiple as many of your own sites as you want. Cost = $29.00.
- Developer License Edition – Install the plugin on any site you own. Install the plugin on all client sites as part of a paid service. Can sell with site installation (transferring single user license). Cost = $37.00.
Note: Current pricing for this product depends on whether there are any promotions or limited-time special offers. Currently, the product sells for the pricing shown above. This may not be the actual price set by the plugin author when you visit the plugin website and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for current pricing details:
Additional Info
For ”how to” videos showing how the software works, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Get This Plugin
Businesses are ignoring opportunities to create happier customers and retain existing ones because they are not managing their online reputations effectively. This plugin offers a simple and inexpensive solution to begin managing customer feedback on your website.
For complete details, check out the plugin here: Power Online Reviews – Easy Client Reviews Management For WordPress
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