Online reputation management should not be avoided if you want your business to grow.
In this article, you will learn about a simple tool for WordPress users that lets you legally and ethically manage your customer reviews.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Client Feedback Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that 3rd-party review sites, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are held back on the website for immediate attention by the business owner.
This simple process can help to ensure the submission of more 3rd-party reviews that are positive and improves customer satisfaction where the service may have been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Official Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically creates a review form on your site.
Ask users to rate your business. (Screenshot: plugin website)
The form is uncomplicated for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to rate your services and products using a one-click rating feature and submit their response.
Good User Rating
Users rate your services with a simple 5-star rating system. (Product screenshot sourced from plugin website)
Customers who submit positive ratings are then asked to add a review to one or more 3rd-party review sites …
Visitors who give positive ratings are invited to submit a review on a 3rd-party review site. (Source: plugin website)
Clicking on the icon or logo takes your customers to the 3rd-party review site where they can then leave their positive review …
The plugin sends customers who leave good feedback to your 3rd-party review pages. (Product screenshot sourced from plugin website)
Poor User Ratings
Negative feedback can have a serious impact on your business and need to be immediately addressed. (Image: plugin website)
When users submit a negative rating, they are not sent to third-party review sites.
Instead, the user reviews are saved locally, allowing you to respond directly to all negative feedback and hopefully turn the situation around.
The plugin captures poor feedback from users on your site. (Screenshot above sourced from plugin website)
Learn more about this plugin here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your website:
Quick And Simple To Install And Implement
Power Online Reviews installs just like every other plugin. Just upload it to your Plugin folder via your WordPress administrator section and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Poor reviews can seriously harm your business. Great comment can increase revenues.
If, for any reason, your service has fallen short, you want to know about it a.s.a.p., so you can repair any damage before things get out of hand.
Some additional benefits include:
- Repair Existing Damage: If you have any existing poor reviews, you can begin to repair the damage ethically by increasing the number of positive reviews flowing to third-party review sites and not allowing harmful reviews from growing.
- Increase Targeting Of User Reviews With Confidence: Once you create an effective ”gateway” for filtering bad customer reviews and promoting only positive content about your products or services, you can confidently begin to increase your campaigns and customer requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews offers many features to website owners. Here are just some:
Features For Business Users
- Allows easy collection of user feedback.
- Review visitor feedback on local business website.
- Ethical management of good and poor reviews.
- Positive reviewers are automatically prompted to post a review on 3rd-party review sites.
- Poor reviews are ”quarantined” for the attention of local business.
- All forms are fully responsive and display correctly on any computer or tablet screen, and portable device.
All user feedback is centrally stored in the “Manage Feedbacks” screen. (Image: Power Online Reviews )
Click on an item to view user feedback. (Product screenshot sourced from plugin website)
Administration Features
- All forms are instantly created when plugin is activated.
- Completely editable review forms.
- First Review Form: Add business image. Customize title/prompt and text. Change form color background and border, color of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change color of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text colour
- Choose minimum ”positive” feedback level.
Your review form is completely editable. (Screenshot: Power Online Reviews website)
Plugin Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main site pages.
Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a no-risk, thirty day, 100% money-back guarantee.
Product Licensing Pricing
- Single License Edition – Install the plugin on 1 of your own sites. Cost = $9.75
- Multi-User – Can be installed on all as many of your own domains as you like. Price = $29.00.
- Developer – Can be installed on any site you own. Can be installed on all client sites as part of a paid service. Can sell with site installation (passing on single user license). Price = $37.00.
Note: Current pricing for Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. The above reflects the price at the time this review was published. This may not be the actual price set by the product seller when you visit the site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the latest pricing information:
Additional Info
For ”how to” videos of the plugin, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Many businesses around the world are ignoring opportunities to create happier customers and grow their business because they are not monitoring their online reputations effectively. This plugin offers a simple, easy and affordable solution to begin managing your online reputation.
For more details, visit the plugin website: Power Online Reviews – WordPress Plugin For Easy Management Of Customer Reviews
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