Are you ignoring your online reputation?
In this article, we show you a simple tool for WordPress users that can help you avoid the escalation of problem reviews about your services through effective user review management.
Introducing …
Power Online Reviews – WordPress Plugin For Management Of User Feedback
Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that can help you get more positive reviews for your company, services or products, and give your online reputation a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are retained on the website for attention by the business owner.
This simple process can help to ensure the submission of more positive 3rd-party reviews and happier customers where the service may have fallen down.
According to a recent study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp Official Blog)
How The Plugin Works
Upon installation and activation, the plugin automatically generates a review form for your site.
Ask users to rate your services or products. (Screenshot: Power Online Reviews website)
The form is very simple for your customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate your services with a one-click rating feature and submit their response.
Positive Customer Rating
Users rate your services with a simple 5-star rating system. (Source: Power Online Reviews )
When users submit a positive rating, they are invited to add a review to one or more 3rd-party review sites (you can specify which third-party review sites to display) …
Customers who give positive feedback are invited to provide a review on a 3rd-party review site. (Screenshot: Power Online Reviews website)
Clicking on the icon or logo takes your visitor to the third-party review site where they can then leave a positive review of their experience …
The plugin sends users who leave positive ratings to your third-party review pages. (Product screenshot sourced from Power Online Reviews website)
Poor Customer Ratings
Negative ratings can have a serious impact on your business if issues are not immediately addressed. (Screenshot: Power Online Reviews )
Users who leave a poor rating (e.g. ”2″) are not sent to 3rd-party review sites.
Instead, the comments are saved in your site’s admin area, giving you the opportunity to contact the customer giving you a bad name in public.
The plugin captures poor feedback from visitors on your site. (Screenshot: Power Online Reviews website)
To learn more about the plugin go here: Power Online Reviews
Plugin Benefits
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews from your web site:
Fast And Easy To Install And Configure
Power Online Reviews is really easy to install. Just upload a zip file that contains the plugin to your Plugin folder via your administrator account and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Help Avoid Negative Reviews From Spreading
Negative comments can kill your business. Great comment can boost revenues.
If, for any reason, your service has fallen below par, you want to know about it a.s.a.p., so you can fix any problems before things get worse.
Some additional benefits of this plugin include the following:
- Repair Existing Damage: If you have any existing bad reviews, you can begin to repair the damage by increasing the number of positive reviews flowing to third-party review sites and not allowing harmful reviews from spreading.
- Increase Targeting Of User Reviews With Confidence: Once you have an effective process in place for filtering negative visitor feedback and letting through only positive comments about your products or services, you can confidently increase your campaigns and customer requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews offers many features to WP users. Here are just some:
Features For Local Business Users
- Allows easy collection of customer feedback.
- Centrally manage visitor feedback on your website.
- Manage positive and negative reviews ethically and legitimately.
- Good reviewers are automatically prompted to review at third-party review sites.
- Negative reviews are captured locally for the attention of local business.
- Forms are fully responsive and display correctly on any computer, tablet, and smartphone device.
All visitor feedback is stored centrally in the “Manage Feedbacks” area. (Screenshot: plugin website)
Click on a record to view visitor feedback. (Source: Power Online Reviews website)
Plugin Administration Settings
- Forms are automatically generated when plugin is activated.
- Review forms are completely customizable.
- First Review Form: Add business image. Add title/prompt and text. Change form color background and border, color of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Choose minimum ”positive” feedback level.
Your review form is fully editable. (Product screenshot sourced from Power Online Reviews website)
Plugin Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main site.
Power Online Reviews Plugin Support
The plugin was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a no-risk, 30 day, 100% money-back guarantee.
Plugin Pricing
- Single – Can be installed on a single of your own domains. Cost = $9.75
- Multi-User Personal License – Install the plugin on all as many of your own sites as you need. Price = $29.00.
- Developer License Edition – Can be installed on any site you own. Install the plugin on all client sites as part of a paid service. Can be sold with site installation (transferring single user license). Cost = $37.00.
Please Note: The cost to purchase Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. The pricing above was correct when this content was written. This may not be the actual price set by the plugin author when you visit the website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Plugin Information
For a demo video showing plugin usage, including installation instructions and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Install The Plugin
Businesses everywhere are currently missing out on opportunities to attract new customers and retain existing ones because they are not managing their online reputations effectively. This plugin offers a simple, easy and affordable way to manage your online reputation.
For more information, visit the plugin website here: Power Online Reviews – WordPress Plugin For Easy Client Reviews Management
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