How do you manage your online reputation in the digital economy?
In this article, we’ll explore a simple tool for WordPress users that can help you avoid the escalation of problem reviews about your business through effective user review management.
Introducing …
Power Online Reviews – User Reviews Management Plugin For WordPress Users
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use plugin for WordPress users that fast, easy and simple way to generate masses of positive reviews on third-party review sites like Yelp, Yell.com, etc, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are retained on the website for immediate attention by the business owner.
This simple screening process ensures more positive third-party reviews and happier customers where the service may have fallen down.
According to a study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Yelp.com)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically creates a review form for your site.
Ask customers to rate your services or products. (Product screenshot: Power Online Reviews )
The form is uncomplicated for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to rate you with a one-click rating feature and submit their feedback.
What Happens When Customers Leave Positive Ratings?
Visitors rate your products or services with a simple 5-star system. (Screenshot: Power Online Reviews )
Customers who submit good ratings are then asked to add a review to one or more 3rd-party review sites (you can specify which third-party review sites to display) …
Visitors who give good feedback are asked to write a review on a 3rd-party review site. (Source: Power Online Reviews website)
Clicking on the icon or logo takes your customer to the third-party review site where they can then leave their positive review of their experience …
The plugin sends users who leave positive ratings to your third-party review pages. (Image: plugin website)
What Happens When Users Leave Negative Feedback?
Negative ratings can have a serious impact on your business and need to be addressed immediately. (Image source: Power Online Reviews )
Customers who leave a poor rating (e.g. ”2″) are not sent to 3rd-party review sites.
Instead, the customer review is saved on your website, giving you the opportunity to engage with the customer giving you a bad name in public.
The plugin stores poor comments from users on your site. (Product screenshot source: plugin website)
More info: Power Online Reviews
Plugin Benefits
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews on your site:
Be Up And Running In No Time
Power Online Reviews is quite easy to install. Simply upload the plugin file to your Plugins folder via your WP administrator login and activate.
Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Damage Control
Bad reviews can seriously ruin your business. Good comment can explode revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can fix any problems before things get worse.
Additional benefits include the following:
- Repair Existing Damage: If you have any existing negative reviews, you can start repairing the damage by increasing the number of positive reviews being made to third-party review sites and not allowing bad reviews from spreading.
- Increase Campaigns For Customer Reviews With Confidence: Once you put an effective process in place that filters bad user reviews and allows only positive comments about your business, products or services to pass through, you can confidently begin increasing your campaigns and requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews provides many features to WP users. Here are just some:
User Features
- Allows easy collection of customer feedback.
- Visitor feedback is centrally managed on local business website.
- Ethical and legitimate management of good and bad reviews.
- Positive reviewers are automatically prompted to review at third-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- Forms are fully responsive and can be used on all computers, tablets, or mobile devices.
All visitor feedback is centrally stored in the “Manage Feedbacks” section. (Screenshot: Power Online Reviews website)
Click on an entry to view customer feedback. (Source: Power Online Reviews website)
Administration Settings
- Forms are automatically generated as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Display business image. Display title/prompt and default formatted text. Edit form colour background and border, colour of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Choose minimum “good” feedback level (e.g. “3″).
Customize your review form. (Product screenshot sourced from Power Online Reviews website)
Useful Tips
The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main site navigation menus.
Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a risk-free, thirty day, full refund guarantee.
Plugin Pricing
- Single Edition – Install the plugin on one domain that you own. Cost = $9.75
- Multi-User – Install the plugin on all domains that you own. Cost = $29.00.
- Developer Edition – Can be installed on any site you own. Install the plugin on any client site for payment or as part of a paid service. Can sell with site installation (transferring single user license). Price = $37.00.
Note: Current pricing for Power Online Reviews can vary, depending on whether there are any promotions or limited-time specials being offered. When we last checked, the software sells for the amounts shown above. This may or may not be the actual price charged by the plugin seller when you visit the plugin site and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest pricing:
Additional Plugin Information
For ”how-to” videos showing how the software works, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Download The Plugin
Many businesses around the world are missing out on opportunities to create happier customers and grow their business because they are not managing their online reputations effectively. Power Online Reviews offers a simple and inexpensive solution to begin managing your customer feedback.
For full details, check out the plugin here: Power Online Reviews – WordPress Plugin For Client Feedback Management
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