Do you have an online reputation management strategy?
In this article, we show you a simple yet effective WordPress plugin that lets you legally and ethically manage user feedback.
Presenting …
Power Online Reviews – WordPress Plugin For Easy Management Of User Reviews
Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that can help you increase the number of positive reviews for your company, services or products, and give your business a boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews prompts positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to the website back-end for immediate attention by the business owner.
This ensures more third-party reviews that are positive and happier customers where the service may have been less than stellar.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, the plugin automatically generates a review form on your site.
Ask users to rate you. (Source: plugin website)
The form is uncomplicated for customers to fill in. Users enter their name and email address (phone number is optional). They are then asked to rate your business with a one-click rating feature and submit their response.
What Happens When Users Submit Good Ratings?
Visitors rate you with a simple 5-star system. (Product screenshot: Power Online Reviews )
When customers submit good ratings, they are then asked to add a review to one or more third-party review sites (you specify which 3rd-party review sites to display) …
Visitors who leave good ratings are invited to provide a review on a third-party review site. (Image source: Power Online Reviews website)
Clicking on the icon or logo takes your users to the 3rd-party review site where they can then leave a positive review of their experience with your business, services and products …
The plugin sends users who leave good feedback to your 3rd-party review pages. (Image: plugin website)
What Happens When Customers Submit Poor Ratings?
Poor ratings can have a serious impact on your business if issues are not immediately addressed. (Screenshot: plugin website)
Customers who leave a poor rating (e.g. ”2″) are not sent to third-party review sites.
Instead, the customer reviews are saved to your site’s admin area, giving you the option to contact the customer and hopefully turn the situation around.
The plugin stores negative comments from users on your site. (Screenshot: Power Online Reviews website)
For more details go here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Quick And Simple To Install And Use
Power Online Reviews is very easy to install. Just upload a zip file containing the plugin to your Plugin folder via your admin user account and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Early Prevention
Bad reviews can seriously ruin your business. Great feedback can boost revenues.
If, for any reason, your service has fallen short, you want to know about it a.s.a.p., so you can repair any damage before things get out of hand.
Additional benefits of the plugin include:
- Repair Any Existing Damage: If you have any existing bad reviews, you can start to repair the damage legally and ethically by increasing the number of positive reviews flowing to third-party review sites and not allowing negative reviews from growing.
- Increase Campaigns For Customer Reviews With Confidence: Once you have a ”gateway” in place to filter poor customer feedback and let through only positive comments about your business, products and services, you can confidently increase your campaigns and customer requests for feedback on your site.
Features
Power Online Reviews provides many great features to WordPress users. Here are just some:
Features For Local Business Users
- Collect visitor feedback easily.
- Centrally manage customer feedback on local business website.
- Manage favorable and negative reviews ethically.
- Good reviewers are automatically prompted to review at third-party review sites.
- Poor reviews are captured locally for the attention of local business.
- Forms are fully responsive and display correctly on any computer, and portable device.
Your visitor feedback is centrally stored in the Feedback Management area. (Product screenshot: plugin website)
Click on an entry to view customer feedback. (Source: plugin website)
Admin Settings
- Forms are automatically generated when plugin is activated.
- Completely editable review forms.
- First Review Form: Display image of business. Customize title/prompt and formatted text. Change form colour background and border, colour of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Select minimum ”positive” feedback level.
Your review form is completely editable. (Image: Power Online Reviews )
Useful Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main site.
Power Online Reviews Support
The plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a no-risk, thirty day, complete refund guarantee.
Software Pricing
- Single Site Personal License – Can be installed on one site that you own. Price = $9.75
- Multi-User – Can be installed on all as many of your own sites as you need. Price = $29.00.
- Developer License – Can be installed on all sites that you own. Can be installed on any client site for payment or part of a paid service. Can sell with site installation (transferring single user license). Cost = $37.00.
Note: Current pricing for this product depends on whether there are any promotions or limited-time special offers. The above reflects the current pricing at the time this content was written. This may or may not be the actual pricing set by the plugin developer when you visit the product website and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Information
For a demo video of the plugin in action, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Get This Plugin
Many companies everywhere are ignoring opportunities to attract new customers and grow their business because they ignore their online reputations. This plugin offers a simple, easy and affordable way to manage customer feedback on your site.
For complete details, check out the plugin here: Power Online Reviews – Customer Feedback Management Plugin For WordPress
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