Power Online Reviews – WordPress Reputation Management Plugin

How good is your reputation online?

In this article, we discuss a simple WordPress plugin that allows you to legally and ethically manage customer feedback.

Let’s Review …

Power Online Reviews – User Reviews Management Plugin For WordPress

Plugin Description

Power Online Reviews is a simple and easy-to-use WordPress plugin that allows any business to create positive customer review campaigns, and give your online reputation a significant revenue boost.

According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.

Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are captured on the website for attention by the business owner.

This process ensures more positive third-party reviews and improves user experience where the service may have been below par.

According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.

(Source: Yelp Official Blog)

How The Plugin Works

Upon installation and activation, the plugin automatically creates a review form for your site.

Ask visitors to rate your products or services. (Product screenshot source: Power Online Reviews website)

The form is uncomplicated for customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to rate your services with a one-click rating feature and submit their feedback.

What Happens When Customers Leave Positive Ratings?

Customers rate your products or services with a simple 5-star rating system. (Image: plugin website)

When users submit good ratings (e.g. “4″), they are then asked to add a review to one or more third-party review sites (you specify which third-party review sites to display) …

Visitors who give good ratings are invited to submit a review on a third-party review site. (Screenshot source: plugin website)

Clicking on the icon or logo takes your users to the 3rd-party review site where they can then leave a positive review of their experience with your company, services or products …

The plugin sends users who leave good ratings to your 3rd-party review pages. (Product screenshot: Power Online Reviews )

Poor User Rating

Negative ratings can have a serious impact on your business if issues are not addressed immediately. (Screenshot sourced from Power Online Reviews )

Customers who submit bad ratings are not sent to 3rd-party review sites.

Instead, the comments are saved in your site, giving you the option to engage with the customer and also minimize the possibility of customers wanting to vent or post damaging comments on Facebook, forums, or other popular review sites.

The plugin captures poor comments from customers on your site. (Image: Power Online Reviews website)

Learn more about the plugin here: Power Online Reviews

Benefits Of Using Power Online Reviews

Here are just some of the benefits of using Power Online Reviews to manage customer reviews from your site:

Be Up And Running In Minutes

Power Online Reviews is really easy to install. Just upload it to your Plugin folder via your admin user area and activate.

Really Simple To Use

As shown in the previous section, the plugin automatically creates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.

Damage Control

Poor reviews can damage your reputation. Great comment can boost revenues.

If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can fix the situation before things get worse.

Some additional plugin benefits include:

• Repair Any Existing Damage: If you have any existing bad reviews, you can begin to repair the damage legally and ethically by increasing the number of positive reviews flowing to third-party review sites and preventing bad reviews from spreading.
• Increase Targeting Of Client Reviews With Confidence: Once you put a system in place for filtering poor visitor reviews and letting through only positive comments about your business, you can confidently begin increasing your campaigns and customer requests for feedback on your site.

Features

Power Online Reviews provides many unique features to web site owners. Here are just a few of these:

User Features

• Collect user feedback easily.
• Centrally manage user feedback on local business website.
• Manage favorable and bad reviews ethically.
• Positive reviewers are automatically prompted to post a review on 3rd-party review sites.
• Negative reviews are captured locally for the business owner’s attention.
• All forms are fully responsive and display correctly on all computers or tablet screens, or mobile devices.

All user feedback is stored centrally in the Feedback Management screen. (Product screenshot: Power Online Reviews website)

Click on an entry to view user comments. (Screenshot sourced from plugin website)

Admin Features

• All forms are automatically created as soon as you activate the plugin.
• All review forms are completely customizable.
• First Review Form: Add image of business. Add title/prompt and formatted text. Edit form color background and border, colour of submit button and text.
• Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
• Good Review Form – Add custom text to review form. Change color of submit button background and text
• Bad Review Form – Add custom text to review form. Change submit button background and text colour
• Select minimum “good” rating option.

Edit your review form. (Screenshot: plugin website)

Plugin Tips

The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main website.

Plugin Support

Power Online Reviews was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a risk-free, 30 day, full money-back guarantee.

Software Pricing

• Single – Install the plugin on a single of your own domains. Price = $9.75
• Multi-User Edition – Install the plugin on multiple of your own domains. Cost = $29.00.
• Developer – Install the plugin on all sites that you own. Install the plugin on any client site for payment or as part of a paid service. Can include for sale with site installation (passing on single user license). Price = $37.00.

Please Note: The cost of purchasing the Power Online Reviews plugin can vary, depending on whether there are any promotions or limited-time specials being offered. When we last checked, the product is selling for the prices shown above. This may not be the actual price set by the plugin author when you visit the product website and there may be additional upsells or one-time offers after purchasing.

Check the plugin’s website for the current pricing:

• Power Online Reviews – Client Reviews Management Plugin For WordPress Users

Additional Plugin Information

For ”how to” videos of the plugin in action, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.

In Conclusion

Businesses around the world are ignoring opportunities to create happier customers and increase their revenues because they are not monitoring their online reputations. Power Online Reviews offers a simple solution to manage your online reputation.

For complete details, visit the plugin website here: Power Online Reviews – Easy Customer Reviews Management For WordPress

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