How well are you managing your online reputation in the digital economy?
In this article, we explore a simple yet effective tool for WordPress users that allows you to legally and ethically manage your customer feedback.
Announcing …
Power Online Reviews – Easy Client Feedback Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple to install, easy-to-use tool for WordPress users that fast, simple and easy way to generate masses of positive reviews on 3rd-party review sites like Yelp, TripAdvisor, etc, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to the website back-end for attention by the business owner.
This process can help you create more positive third-party reviews and improves user experience where the service may have fallen down.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp.com)
How It Works
Power Online Reviews automatically generates a review form on your site upon installation and activation.
Ask users to rate your business. (Screenshot: plugin website)
The form is very simple for your customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to provide a rating of your services or products.
What Happens When Users Leave Positive Feedback?
Customers rate your services or products using a simple 5-star rating system. (Product screenshot: plugin website)
Customers who submit a good rating are asked to share their review on one or more 3rd-party review sites (you specify which 3rd-party review sites to display) …
Visitors who leave good feedback are invited to write a review on a 3rd-party review site. (Screenshot: Power Online Reviews website)
Clicking on the icon or logo takes your user to the third-party review site where they can then leave a positive review of your company, services or products …
The plugin sends customers who leave positive feedback to your 3rd-party review pages. (Screenshot source: Power Online Reviews )
What Happens When Customers Submit Negative Feedback?
Negative feedback can have a serious impact on your business if issues are not addressed immediately. (Screenshot: plugin website)
Customers who leave negative feedback (e.g. ”1”, “2”, or even “3”) are not sent to 3rd-party review sites.
Instead, the comments are saved in your admin backend, allowing you to respond directly to any unhappy customers and hopefully turn the situation around.
The plugin captures poor feedback from visitors on your site. (Product screenshot: Power Online Reviews website)
Go here to learn more: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews on your web site:
Be Up And Running In Minutes
Power Online Reviews installs just like every plugin. Just upload it to your Plugins folder via your WordPress dashboard and activate.
Simple To Use
As shown in the previous section, the plugin automatically creates a review form on your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Prevention Is Better Than The Cure
Poor reviews can ruin your reputation. Great comment can grow revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can repair any damage before things get out of hand.
Some additional benefits of this plugin include the following:
- Repair Any Existing Damage: If you have any existing negative reviews, you can start to repair the damage legally and ethically by increasing the number of positive reviews being made to third-party review sites and not allowing bad reviews from continuing to spread.
- Increase Campaigns For Client Reviews With Confidence: Once you create a ”gateway” to filter negative customer feedback and promote positive content about your business, products or services, you can confidently begin increasing your campaigns and customer requests for feedback on your site.
Plugin Features
Power Online Reviews offers a number of features to WP users. Here are just a few of these:
User Features
- Allows easy collection of visitor feedback.
- Centrally manage customer feedback on your site.
- Manage good and poor reviews ethically.
- Good reviewers are automatically prompted to post a review on third-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and display correctly on all computers, or mobile devices.
All visitor feedback is stored centrally in the “Manage Feedbacks” section. (Image: Power Online Reviews website)
Click on an entry to view customer comments. (Screenshot sourced from Power Online Reviews website)
Administration Features
- All forms are instantly generated when plugin is activated.
- All review forms are completely customizable.
- Main Review Form: Display image of business. Add title/prompt and default text. Change form color background and border, colour of submit button and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Ratings Section – Select which rating number or higher will be regarded as being a “good” review (e.g. ”4”). Everything below the number you set will be deemed a “bad” review and captured in the plugin management area, so your visitors will not be invited to proceed to the 3rd-party review sites). Other editable features of this section include the submit button background color, and submit button text color.
Customize your review form. (Product screenshot: Power Online Reviews )
Useful Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main site navigation menus.
Power Online Reviews Plugin Support
This plugin was developed and is maintained by Tony Marriott, an experienced software developer, and is sold with a no-risk, 30 day, 100% refund guarantee.
Product Cost
- Single User License – Can be installed on a single of your own sites. Price = $9.75
- Multi-User – Can be installed on all as many of your own sites as you like. Cost = $29.00.
- Developer License – Can be installed on all sites that you own. Install the plugin on any client site for payment or as part of a paid service. Can include for sale with site installation (passing on single user license). Price = $37.00.
Please Note: The cost of purchasing the Power Online Reviews plugin can vary, depending on whether there are any promotions or limited-time specials being offered. The pricing above was current at the time this article was written. This may not be the actual pricing set by the plugin seller when you visit the plugin website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Information
For demo videos showing how the plugin works, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
What We Recommend
Many businesses all over the world are ignoring opportunities to attract new customers and grow their business because they are not monitoring their online reputations effectively. This plugin offers a simple, easy and inexpensive way to manage customer reviews on your website.
For complete details, check out the plugin here: Power Online Reviews – Easy Client Feedback Management Plugin For WordPress
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