How are you managing your online reputation?
In this article, we discuss a simple tool for WordPress users that allows you to legally and ethically manage your customer reviews.
WordPress Plugin Review …
Power Online Reviews – WordPress Plugin For User Feedback Management
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use plugin for WordPress users that allows any business to increase their number of positive reviews on 3rd-party review sites like Yelp, Yell.com, etc, and give your online reputation a revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are retained on the website for immediate attention by the business owner.
This simple process ensures more third-party reviews that are positive and happier customers where the service may have been less than stellar.
According to a recent study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue for the business”.
(Source: Yelp Official Blog)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically generates a review form for your site.
Ask visitors to rate your services. (Image: plugin website)
The form is very simple for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to rate your service using a one-click rating feature and submit their feedback.
What Happens When Customers Leave Good Feedback?
Visitors rate your services or products with a simple 5-star rating system. (Source: Power Online Reviews )
When users submit positive ratings (e.g. ”5″), they are then asked to add a review to one or more third-party review sites …
Visitors who leave positive ratings are asked to leave a review on a third-party review site. (Screenshot: plugin website)
Clicking on the icon or logo takes your visitors to the third-party review site where they can then leave their positive review of their experience …
The plugin sends visitors who leave good ratings to your 3rd-party review pages. (Screenshot: Power Online Reviews website)
Bad User Rating
Poor feedback can have a serious impact on your business if issues are not addressed immediately. (Image: Power Online Reviews website)
Users who submit a negative rating are not sent to 3rd-party review sites.
Instead, the comments are saved to your admin area, giving you the option to contact the customer and also help prevent the venting or posting of negative comments on Facebook, social media sites, or other review sites.
The plugin stores poor feedback from users on your site. (Screenshot: Power Online Reviews website)
More info: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your site:
Ready To Go To Work In Minutes
Power Online Reviews installs just like any WP plugin. Just upload a zip folder containing the plugin files to your Plugins folder via your dashboard and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically creates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Early Prevention
Negative feedback can seriously ruin your business. Positive comment can boost revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Additional benefits of using this plugin include:
- Repair Existing Damage: If you have any existing negative reviews, you can begin repairing the damage by increasing the number of positive reviews flowing to 3rd-party review sites and not allowing harmful reviews from spreading.
- Increase Campaigns For Client Reviews With Confidence: Once you create an effective ”gateway” to filter negative user feedback and allow only positive content about your products and services to get through, you can confidently increase your campaigns and client requests for feedback on your site.
Power Online Reviews Features
Power Online Reviews provides many features to site owners. Here are just a few:
Features For Business Users
- Easy collection of user feedback.
- Central management of customer feedback on local business website.
- Ethical and legitimate management of good and poor reviews.
- Positive reviewers are automatically prompted to review at third-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and display correctly on all computers, and smart devices.
Your visitor feedback is centrally stored in the Feedback Management screen. (Image: Power Online Reviews )
Click on a record to view visitor comments. (Product screenshot: Power Online Reviews website)
Administration Settings
- All forms are instantly created as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Add image of business. Customize title/prompt and default formatted text. Edit form colour background and border, colour of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Ratings Section – Select which rating number or higher constitutes a “good” review (e.g. ”4”). Everything below the level you set will be categorized as a “bad” review and captured locally, so visitors will not be asked to proceed to the 3rd-party review sites). Other customizable features of this section include the submit button background color, and submit button text color.
Edit your review form. (Image: Power Online Reviews )
Plugin Tips
The plugin was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main website navigation menus.
Product Support
This plugin was developed and is supported by Tony Marriott, an experienced software developer, and comes with a no-risk, 30 day, complete money-back guarantee.
Software Cost
- Single License Edition – Can be installed on one domain that you own. Price = $9.75
- Multi-User – Install the plugin on multiple domains that you own. Price = $29.00.
- Developer – Can be installed on any site you own. Can be installed on all client sites for payment or as part of a paid service. Can include for sale with site installation (transferring single user license). Cost = $37.00.
Note: The cost to purchase the Power Online Reviews plugin can vary, depending on whether there are any promotions or limited-time special offers. Currently, the plugin is selling for the prices shown above. This may not be the actual pricing charged by the plugin seller when you visit the product site and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for current pricing details:
Additional Plugin Info
For demo videos of the plugin in action, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Download The Plugin
Many businesses all over the world are currently ignoring opportunities to attract new customers and grow their business because they are not monitoring their online reputations. This plugin offers a simple and inexpensive solution to manage your customer reviews.
For more details, visit the plugin website here: Power Online Reviews – WordPress Plugin For Management Of Client Reviews
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