How good is your reputation online?
In this article, you will learn about a plugin for WordPress users that allows you to legally and ethically manage customer feedback.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Client Reviews Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that allows you to legally and ethically manage user reviews, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are filtered on the website for attention by the business owner.
This can help you create more third-party reviews that are positive and improves customer experience where the service may have been less than stellar.
According to a study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp Blog)
Power Online Reviews – How It Works
Upon installation and activation, the plugin automatically generates a review form for your site.
Ask customers to rate your business. (Product screenshot: plugin website)
The form is very simple for your customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to provide a rating of your services and products.
Positive User Ratings
Visitors rate your products using a simple 5-star system. (Screenshot: Power Online Reviews website)
When customers leave a positive rating, they are asked to share their review on one or more third-party review sites …
Visitors who leave good ratings are asked to leave a review on a third-party review site. (Image source: Power Online Reviews )
Clicking on the icon or logo takes your visitor to the 3rd-party review site where they can then leave a positive review …
The plugin sends customers who leave positive ratings to your third-party review pages. (Source: Power Online Reviews )
Poor Customer Rating
Negative ratings can have a serious impact on your business if issues are not immediately addressed. (Screenshot above sourced from Power Online Reviews )
When users submit a bad rating, they are not sent to 3rd-party review sites.
Instead, the review is saved to your site, giving you the opportunity to contact the customer giving you a bad name in public.
The plugin stores poor comments from customers on your site. (Source: plugin website)
To learn more about this plugin go here: Power Online Reviews
Plugin Benefits
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews on your web site:
Ready To Use In Very Little Time
Power Online Reviews installs just like every other WP plugin. Just upload a zip file containing the plugin files to your Plugins folder via your WP admin user area and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Avoid Poor Reviews
Bad reviews can harm your business. Good reviews can grow revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Additional benefits include:
- Repair Existing Damage: If you have any existing bad reviews, you can start repairing the damage ethically by increasing the number of positive reviews being made to 3rd-party review sites and not allowing negative reviews from spreading.
- Increase Campaigns For User Reviews With Confidence: Once you create a system to filter bad customer feedback and promote only positive content about your products or services, you can confidently increase your campaigns and customer requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers many unique features to website owners. Here are just some:
Features For Business Users
- Easy collection of user feedback.
- Review visitor feedback on your website.
- Legitimate management of positive and poor reviews.
- Positive reviewers are automatically prompted to review at third-party review sites.
- Negative reviews are ”quarantined” for the attention of local business.
- All forms are fully responsive and display correctly on any computer, and mobile device.
Your customer feedback is centrally stored in the Feedback Management section. (Product screenshot source: plugin website)
Click on a record to view visitor comments. (Image: Power Online Reviews website)
Administration Features
- All forms are instantly generated as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Edit image, default text title, default text, form background colour, submit button background color, submit button text colour.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Ratings Section – Select which rating option or higher constitutes a “good” review (e.g. “3″). Everything below the number you set will be categorized as a “bad” review and stored in your site, so visitors will not be asked to continue to the 3rd-party review sites). Other customizable features in this section include the submit button background color, and submit button text color.
Your review form is completely editable. (Screenshot: Power Online Reviews )
Plugin Tips
This plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website.
Support
The plugin was developed and is supported by Tony Marriott, an experienced software developer, and comes with a risk-free, thirty day, 100% money-back guarantee.
Product Pricing
- Single Edition – Install the plugin on 1 site that you own. Cost = $9.75
- Multi-User – Can be installed on all of your own sites. Cost = $29.00.
- Developer License – Can be installed on all sites that you own. Install the plugin on all client sites for payment or as part of a paid service. Can include for sale with site installation (passing on single user license). Price = $37.00.
Please Note: The cost of purchasing Power Online Reviews can vary, depending on whether there are any promotions or limited-time specials being offered. The pricing above was correct at the time this article was written. This may or may not be the actual price set by the plugin author when you visit the site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current price:
Additional Info
For ”how to” videos of the plugin in action, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
In Conclusion
Companies are ignoring opportunities to attract new customers and boost their revenues because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple and inexpensive solution to begin managing user reviews on your website.
For more information, check out the plugin here: Power Online Reviews – Easy Client Feedback Management For WordPress
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