Managing your online reputation should not be ignored if you want your business to grow in the digital economy.
In this article, we show you a simple WordPress plugin that lets you legally and ethically manage your customer reviews.
Presenting …
Power Online Reviews – WordPress Plugin For Easy Management Of User Feedback
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use plugin for WordPress users that can help you get more positive reviews for your business, services and products, and give your business a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are filtered on the website for immediate attention by the business owner.
This process can help you create more positive 3rd-party reviews and happier customers where the service may have fallen down.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Official Yelp Blog)
How The Plugin Works
Upon installation and activation, the plugin automatically generates a review form on your site.
Ask users to rate you. (Product screenshot: plugin website)
The form is uncomplicated for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to provide a rating of your products or services.
Positive User Rating
Customers rate your business using a simple 5-star rating system. (Product screenshot sourced from plugin website)
Customers who leave a good rating (e.g. “4″) are invited to add a review to one or more 3rd-party review sites (you specify which third-party review sites to display) …
Customers who give good ratings are asked to provide a review on a 3rd-party review site. (Image: Power Online Reviews )
Clicking on the icon or logo takes your customers to the 3rd-party review site where they can then leave a positive review …
The plugin sends users who leave good feedback to your 3rd-party review pages. (Screenshot above sourced from Power Online Reviews website)
What Happens When Users Leave Poor Feedback?
Negative feedback can have a serious impact on your business and need to be addressed immediately. (Source: plugin website)
When users submit poor ratings (e.g. ”3″ or less), they are not sent to 3rd-party review sites.
Instead, the customer review is saved in your site, allowing you to respond directly to all complaints giving you a bad name in public.
The plugin stores negative comments from users on your site. (Screenshot: Power Online Reviews website)
Learn more here: Power Online Reviews
Plugin Benefits
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews from your website:
Quick And Easy To Install And Configure
Power Online Reviews is quite easy to install. Simply upload a zip file that contains the plugin files to your Plugin folder via your WordPress admin area and activate.
Really Simple To Use
As shown in the previous section, the plugin automatically creates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Avoid Poor Reviews From Spreading
Poor reviews can hurt your reputation. Positive reviews can increase revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Some additional benefits include the following:
- Repair Existing Damage: If you have any existing bad reviews, you can begin to repair the damage legally and ethically by increasing the number of positive reviews being made to third-party review sites and not allowing harmful reviews from continuing to spread.
- Increase Campaigns For Customer Reviews With Confidence: Once you create an effective ”net” that filters negative visitor feedback and promotes positive comments about your products and services, you can confidently increase your campaigns and user requests for feedback on your site.
Features
Power Online Reviews offers many unique features to website owners. Here are just some:
User Features
- Collect customer feedback easily.
- Centrally manage visitor feedback on local business website.
- Manage positive and negative reviews ethically and legitimately.
- Good reviewers are automatically prompted to review at third-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- Forms are fully responsive and can be used on all computers, tablets, or smartphone devices.
Your user feedback is centrally stored in the “Manage Feedbacks” area. (Screenshot: Power Online Reviews )
Click on a record to view user comments. (Image: Power Online Reviews website)
Admin Settings
- Forms are automatically created as soon as you activate the plugin.
- Review forms are fully editable.
- First Review Form: Edit image, default text title, default text, form background colour, submit button background colour, submit button text color.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change color of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Choose minimum “good” feedback level.
Customize your review form. (Screenshot: plugin website)
Useful Tips
This plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main website.
Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a risk-free, thirty day, 100% refund guarantee.
Product Cost
- Single User Personal License – Can be installed on 1 of your own sites. Price = $9.75
- Multi-User – Install the plugin on all of your own sites. Price = $29.00.
- Developer Edition – Install the plugin on all sites that you own. Install the plugin on any client site for payment or part of a paid service. Can include for sale with site installation (passing on single user license). Price = $37.00.
Please Note: The cost to purchase Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. The above reflects the current pricing when this review was published. This may or may not be the actual pricing set by the plugin author when you visit the plugin website and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for current pricing details:
Additional Plugin Information
For a demo video of the plugin in action, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
What We Recommend
Many companies are currently ignoring opportunities to attract new customers and retain existing ones because they are not monitoring their online reputations effectively. This plugin offers a simple way to manage your online reputation.
For more details, check out the plugin here: Power Online Reviews – Easy Customer Feedback Management For WordPress
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