Power Online Reviews – WordPress Reputation Management Plugin

Are you managing your online reputation?

In this article, we review a tool for WordPress users that can help you avoid the escalation of negative reviews about your business, products or services through effective customer review management.

WordPress Plugin: Editor’s Pick …

Power Online Reviews – WordPress Plugin For Easy Management Of Client Feedback

Plugin Description

Power Online Reviews is a simple and easy-to-use WordPress plugin that third-party review sites, and give your business a revenue boost.

According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.

Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are captured on the website for attention by the business owner.

This process can help you generate more 3rd-party reviews that are positive and happier customers where the service has been less than stellar.

According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.

(Source: Yelp Official Blog)

How It Works

Upon installation and activation, Power Online Reviews automatically generates a review form on your site.

Ask users to rate your products. (Image: Power Online Reviews )

The form is uncomplicated for customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your products.

What Happens When Users Leave Positive Ratings?

Visitors rate your business with a simple 5-star system. (Image source: Power Online Reviews website)

When customers submit a good rating (e.g. ”5″), they are invited to add a review to one or more third-party review sites …

Users who leave good feedback are asked to provide a review on a 3rd-party review site. (Source: plugin website)

Clicking on the icon or logo takes your user to the third-party review site where they can then leave their positive review of their experience with your business, services and products …

The plugin sends customers who leave positive feedback to your 3rd-party review pages. (Image: Power Online Reviews website)

Negative Customer Rating

Poor ratings can have a serious impact on your business and need to be immediately addressed. (Screenshot sourced from plugin website)

Customers who submit a bad rating (e.g. ”2″) are not sent to 3rd-party review sites.

Instead, the user review is saved in your admin area, giving you the opportunity to engage with the customer giving you a bad name in public.

The plugin stores poor feedback from users on your site. (Product screenshot: Power Online Reviews website)

More info: Power Online Reviews

Benefits

Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews from your web site:

Quick And Easy To Install And Configure

Power Online Reviews installs just like any WP plugin. Simply upload it to your Plugins folder via your WP admin user login and activate.

Very Simple To Use

As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.

Help Avoid Poor Reviews

Negative feedback can seriously damage your business. Great comment can boost revenues.

If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can repair any damage before things get out of hand.

Some additional plugin benefits include the following:

• Repair Existing Damage: If you have any existing negative reviews, you can begin to repair the damage by increasing the number of positive reviews being made to 3rd-party review sites and preventing harmful reviews from growing.
• Increase Targeting Of Client Reviews With Confidence: Once you create an effective process that filters bad user reviews and promotes positive comments about your products and services, you can confidently increase your campaigns and client requests for feedback on your site.

Features

Power Online Reviews offers many great features to site owners. Here are just some of these features:

Features For Local Business Users

• Allows easy collection of visitor feedback.
• Centrally manage visitor feedback on local business website.
• Manage positive and bad reviews ethically.
• Good reviewers are automatically prompted to post a review on 3rd-party review sites.
• Poor reviews are captured locally for the business owner’s attention.
• All forms are fully responsive and can be used on any computer or tablet screen, and mobile device.

All visitor feedback is stored centrally in the Feedback Management section. (Screenshot: plugin website)

Click on an entry to view customer comments. (Screenshot source: Power Online Reviews website)

Plugin Administration Features

• Forms are instantly generated as soon as you activate the plugin.
• Review forms are completely editable.
• First Review Form: Edit image, default text title, default text, form background colour, submit button background colour, submit button text colour.
• Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
• Good Review Form – Add custom text to review form. Change colour of submit button background and text
• Bad Review Form – Add custom text to review form. Change submit button background and text colour
• Select minimum “good” feedback level (e.g. ”4”).

Your review form is completely editable. (Image: Power Online Reviews website)

Useful Tips

The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main website pages.

Product Support

This plugin was developed and is supported by Tony Marriott, an experienced software developer, and comes with a no-risk, 30 day, complete money-back guarantee.

Software Pricing

• Single Site License – Can be installed on 1 of your own domains. Cost = $9.75
• Multi-User License Edition – Install the plugin on multiple domains that you own. Price = $29.00.
• Developer Edition – Can be installed on any site you own. Install the plugin on all client sites for payment or part of a paid service. Can include for sale with site installation (passing on single user license). Cost = $37.00.

Please Note: Current pricing for Power Online Reviews depends on whether there are any promotions or limited-time special offers. The pricing shown above was correct when this article was written. This may or may not be the actual pricing charged by the plugin author when you visit the product website and you may be shown additional upsells or one-time offers after you’ve purchased.

Check the plugin’s website for the current pricing information:

• Power Online Reviews – Customer Feedback Management Plugin For WordPress

Additional Information

For a demo video of the plugin in action, including installation instructions and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.

The Bottom Line

Many companies are missing out on opportunities to attract new customers and grow their business because they are still ignoring their online reputations. Power Online Reviews offers a simple, easy and inexpensive solution to manage customer feedback on your site.

For full details, visit the plugin website here: Power Online Reviews – Easy Customer Reviews Management Plugin For WordPress

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