Do you know what people are saying about your business online?
In this article, we look at a simple yet effective tool for WordPress users that allows you to legally and ethically manage your customer feedback.
WordPress Plugin Review …
Power Online Reviews – Easy Client Reviews Management Plugin For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple and easy-to-use plugin for WordPress users that 3rd-party review sites, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are captured on the website for immediate attention by the business owner.
This simple process can help to ensure the submission of more third-party reviews that are positive and happier customers where the service has fallen down.
According to a recent study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp)
How It Works
The plugin automatically generates a review form for your site upon installation and activation.
Ask users to rate your products. (Screenshot above sourced from Power Online Reviews website)
The form is uncomplicated for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to rate your business using a one-click rating feature and submit their feedback.
Good User Ratings
Visitors rate your products using a simple 5-star system. (Screenshot: Power Online Reviews )
Users who leave positive ratings are then invited to add a review to one or more 3rd-party review sites (you specify which 3rd-party review sites to display) …
Customers who give good ratings are invited to submit a review on a third-party review site. (Product screenshot: plugin website)
Clicking on the icon or logo takes your users to the 3rd-party review site where they can then leave their positive review of their experience with your company, services and products …
The plugin sends visitors who leave positive ratings to your third-party review pages. (Image: Power Online Reviews website)
What Happens When Users Submit Poor Feedback?
Negative ratings can have a serious impact on your business and need to be immediately addressed. (Source: Power Online Reviews website)
Users who submit a bad rating are not sent to 3rd-party review sites.
Instead, the comments are saved on your site, allowing you to respond directly to any complaints giving you a bad name in public.
The plugin stores negative comments from visitors on your site. (Screenshot: Power Online Reviews )
Learn more about this plugin here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews from your website:
Be Up And Running In Minutes
Power Online Reviews installs like any regular WordPress plugin. Just upload it to your Plugin folder via your admin account and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Negative comments can seriously damage your business. Great feedback can explode revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can repair any damage before things get worse.
Additional plugin benefits include:
- Repair Existing Damage: If you have any existing bad reviews, you can start to repair the damage ethically by increasing the number of positive reviews being made to third-party review sites and preventing bad reviews from continuing to grow.
- Increase Campaigns For User Reviews With Confidence: Once you have a ”gateway” in place for filtering negative visitor reviews and promoting positive comments about your products and services, you can confidently increase your campaigns and customer requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers a number of features to site owners. Here are just a few of these:
User Features
- Easy collection of user feedback.
- Central management of visitor feedback on your site.
- Legitimate management of favorable and bad reviews.
- Good reviewers are automatically prompted to review at 3rd-party review sites.
- Negative reviews are ”quarantined” for the business owner’s attention.
- All forms are fully responsive and can be used on any computer or tablet screen, and smartphone device.
Your user feedback is stored centrally in the Feedback Management area. (Image source: Power Online Reviews website)
Click on an item to view user comments. (Screenshot: plugin website)
Administration Features
- All forms are instantly created when plugin is activated.
- Completely editable review forms.
- Main Review Form: Display image of business. Add title/prompt and default formatted text. Change form color background and border, colour of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, OpenTable, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum ”positive” star rating option.
Your review form is fully editable. (Image source: plugin website)
Plugin Tips
The plugin was developed primarily for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main website pages.
Power Online Reviews Support
This plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a no-risk, 30 day, 100% refund guarantee.
Plugin Price
- Single User License – Can be installed on a single domain that you own. Price = $9.75
- Multi-User Personal License – Can be installed on multiple sites that you own. Cost = $29.00.
- Developer – Can be installed on any site you own. Install the plugin on all client sites as part of a paid service. Can sell with site installation (passing on single user license). Cost = $37.00.
Note: Current pricing for Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. The above reflects the price at the time this article was published. This may or may not be the actual price set by the plugin developer when you visit the product website and there may be additional upsells or one-time offers after purchasing.
Check the plugin’s website for the latest pricing details here:
Additional Information
For a demo video of the plugin in action, including help documentation and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Get This Plugin
Many companies all around the world are ignoring opportunities to attract new customers and retain existing ones because they are still ignoring their online reputations. Power Online Reviews offers a simple and easy solution to manage your online reputation.
For more details, check out the plugin here: Power Online Reviews – WordPress Plugin For Easy Management Of Customer Feedback
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