In Part One of this article, we looked at some of the reasons why WordPress provides an ideal platform for marketing your business on social media.
In this section, we look at a number of monitoring tools, services and applications that let you:
- Search, find, sort, organize and target users according to specific demographics, psychographic indicators, etc.
- Monitor and listen to social conversations online
- Identify key buying signals.
This information will allow you to start a meaningful conversation with your audience and pitch them information about your products or services.
Let’s move on now to some of the actual tools you can use to monitor social media activity. If you’ve been looking for better ways to increase sales with social media, then check out this list of the best social monitoring tools for better understanding your ideal audience.
WordPress Social Media Tracking – Tools
(Discover what consumers are saying about you, your business, and your competition on social media)
Wouldn’t it be great if there was a free, simple and easy way to access information about what is going on in your industry or niche so that you are not wasting a huge amount of time doing research? Well, there is, and it’s called …
Google Alerts
(Google Alerts – free web monitoring service)
Google Alerts is a free, simple and useful tool for keeping up with news about all kinds of topics, staying informed about people, brands and companies, and tracking what other people are posting about you and your business online.
Google Alerts is not only useful for helping you manage your reputation online, but also for gathering the latest news about people, brands, companies, and any topic you want to know about.
With Google Alerts, you just subscribe to a keyword or topic and you’re done. Whenever Google’s indexing bots (Googlebot) crawl a new web site, news update, blog post, press release, a video, tweet, or any other indexable content related to that topic, it will automatically send you an email or RSS update.
If you want to learn how to set up alerts with Google, see this simple step-by-step tutorial: A Simple Step-By-Step Tutorial On Setting Up Google Alerts
Hootsuite
(Hootsuite.com)
Hootsuite is a social media management platform that lets you manage all of your social profiles from a single dashboard.
Hootsuite provides solutions for social media management, social selling, social marketing, and social customer service. You can schedule Tweets and Facebook posts, track conversations, create and customize analytics reports, streamline workflows amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations from the dashboard, and add employees and clients to teams without sharing passwords.
Hootsuite is one of the leading social media management tools (SMMT). It allows you to post to a large number of social networks, and offers integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
More information: Hootsuite
Buffer
(Buffer.com)
Buffer lets you schedule your social content. Add updates to your Buffer account and it will be posted for you at spaced out intervals over the day.
Buffer allows you to schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to using a web interface, Buffer is also available as a browser extension and as a mobile app for Android and iOS devices.
More information: Buffer
Social Metrics Pro
(Social Metrics Pro Social Analytics Plugin For WordPress)
SocialMetricsPro is a plugin for WordPress that lets you monitor social signals across many leading social media networks like Google+, Twitter, Facebook, LinkedIn, StumbleUpon, Pinterest, and Digg.
Some of the powerful features included in SocialMetricsPro include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, 1-click auto-update functionality, and a simple social search improvement system.
We have written a detailed article about Social Metrics Pro. To learn more about this useful plugin go here: Social Metrics WordPress Social Media Analytics Plugin
Sociocaster
(Sociocaster)
Posting to Linkedin, WordPress, Facebook, and Twitter can be time-consuming. To get all these tasks done usually requires different plugins, applications, and tools. Sociocaster lets you do it all from one single dashboard.
Sociocaster is ideal for entrepreneurs and internet marketers. It includes loads of powerful social and marketing features: pre-made image-sharing templates, the ability to spy on your competition, built-in comments, favorites, retweets, and likes checker, unlimited social media account management (agency license), and more.
Go here for more info: Sociocaster
SproutSocial
(SproutSocial)
SproutSocial is a premium social media management tool built for small to large businesses as well as the enterprise sector.
SproutSocial has a built-in Customer Relationship Management system, advanced scheduling tools, social monitoring, support for teams and multiple profiles, helpdesk, team collaboration tools, security features, custom reports and analytics, mobile apps, RSS feed integration, etc.
For more details, go here: SproutSocial
SocialReport
(SocialReport.com)
SocialReport is an all-in-one social media management tool that lets you track and manage all of your social network accounts from one place.
It tracks the performance of your Facebook pages and Twitter profiles, website performance and blogs, and returns data from your social channels using a simple and intuitive dashboard. You can quickly and easily organize data by customers or business, and track competitor profiles in addition to your own.
For more details, go here: SocialReport
Followerwonk
(Followerwonk Twitter Analytics)
Followerwonk is a Twitter analytics tools that lets you search Twitter bios, compare users, analyze, track and sort followers, match your activities to gains and losses in followers to give your followers what they like best, find and connect with new influencers in your niche, where they are located, when do they tweet, hone your social graph by following and unfollowing users, etc.
For more information, go here: Followerwonk Twitter Analytics
ManageFlitter
(ManageFlitter)
ManageFlitter provides a set of powerful tools that help you work smarter and faster with Twitter.
ManageFlitter lets you sort your followers and following lists using a range of criteria, post tweets at the best time to reach your followers, search twitter bios to easily find and follow influencers for your business, use tweet analytics to track keywords and beat your competitors, manage follows and unfollows, and more.
To learn more, go here: ManageFlitter
Beevolve
(Beevolve.com)
Beevolve.com is a social monitoring tool designed for SMBs, content marketers, community managers, analysts, and online marketers. It allows you to monitor your social media mentions, schedule and launch social media posts, and measure resulting conversion, engagement, and sales ROI, social sentiment, buzz, etc. of posts.
Go here for more details: Beevolve
HowSociable
(HowSociable.com)
HowSociable is a simple tool that lets you see brand mentions across different social media platforms.
HowSociable displays brand viability metrics across 35+ social sites and delivers you a “social magnitude” score that lets you know how well you are doing on those social sites, and which channels you can improve your marketing on.
Go here for more information: HowSociable
Mention
(Mention.com)
Mention provides media monitoring for every kind of business, marketers, agencies, CEOs, etc..
Mention’s algorithms take billions of data points into account, so when someone mentions your business online, you have real time actionable data that can help you with your business goals. Mention has developed apps for mobile devices and desktop users.
For more information, visit this site: Mention
Google Analytics
(Google Analytics)
With so many great social media monitoring tools available, it’s easy to forget that tools like Google Analytics can help monitor posts made to your social campaigns.
Hootsuite has published a simple 6-step guide on tracking social media links with Google Analytics here.
Facebook Insights
(Facebook.com)
Facebook not only lets you integrate share, follow, and like social media buttons and commenting features with your website, it also provides a comprehensive analytics tool called Facebook Insights. This tool lets you understand how your campaigns are performing on Facebook.
(Facebook Insights)
Facebook Page Insights provides multiple metrics and analytics that can help you see when users are on Facebook. You can then use this information to improve your business marketing efforts.
You can use Facebook’s Page Insights to learn about your posts — which have the most comments, shares, and likes and to learn about about your audience. You can then use this data to publish more of the type of content that your audience finds relevant.
Go here to learn more: Facebook Insights
Twitter Analytics
(Twitter)
Twitter Analytics let you see how your content is performing and provides a break down of your tweet impressions, followers, top tweets, profile views, and top tweets linking to you.
Twitter’s Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to better plan your Twitter marketing strategy.
(Twitter Analytics – Tweet activity)
For more details, go here: Twitter Analytics
YouTube Analytics
(YouTube.com)
YouTube Analytics provides analytic reports to video publishers.
You can monitor audience demographics, views, traffic sources, revenue from video playbacks, average video viewing duration, and more.
Go here for more details: YouTube Analytics
Pinterest Analytics
(Pinterest Analytics)
Pinterest Analytics helps you see what Pins and boards people like most, and what they save from your website. With Pin insights, you can use the data to improve the way you pin.
Go here for more info: Pinterest Analytics
Additional Social Media-Related Applications
With the explosive growth of social media predicted to continue rising, many new tools and technologies are being developed to help business engage and make sense of social data.
Here are some other social media-related applications. Keep in mind that web technologies change. If anything changes in the list below, please contact us.
Wunderlist
A task management tool with a social twist. It lets you create professional and personal to-do lists and share your lists with family, friends and colleagues.
SDL/Alterian
SDL acquired Alterian and transformed it into an all-in-one global web experience management solution that allows you to create engaging digital experiences with online consumers.
Answerbase
Answerbase lets you create your own social Q&A community. The Answerbase Q&A Platform facilitates users being able to ask questions, view Q&A content, and receive quality answers.
Appinions
Appinions is a content marketing and live publishing SaaS platform for planning, creating and distributing content online. Appinions’ technology enables customers to optimize every stage of the content marketing lifecycle. The ScribbleLive acquisition enables brands to view the web through the lens of people’s opinions. This tool provides answers to questions like ”who should we listen to or partner with?”, ”what keywords do we use to make our content more easily discoverable?”, etc.
ViralHeat
Viralheat runs a powerful data analytics platform that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream combining monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Users can schedule and publish updates, access metrics and KPI, follow conversations, and deliver presentation-ready reports.
Bambuser
Broadcast live using your webcam or mobile device, share to your blog or favorite social network and interact with your viewers. Share via your smart device and stream to your blog.
BlogDash
BlogDash connects and brings brands and bloggers together. Bloggers can choose the kinds of opportunities they would like to be contacted about.
BrandWatch
Brandwatch Analytics is a powerful social media monitoring and analytics platform that allows you to collect, analyze and report on your social media data.
Buzzflash
Buzzflash is part of the Truthout community – an independent platform for transformative ideas that features daily headlines aimed at inspiring direct action.
CircleCount
CircleCount is a Google+ education tool. CircleCount lets you discover all of the Google+ circles that include your profile. If your profile isn’t already being tracked on CircleCount.com, you can easily add the url of your Google Plus profile and it will start tracking your circles.
Commun.it
Commun.it is a community management tool for building relationships and discovering leads on Twitter.
Contax.io
Contax.io allows you to track your followers and friends on Twitter and other social networks and manage relevant, real-time relationship data.
Conversocial
Conversocial provides cloud-based social customer service solutions that help global brands improve customer experience and operational efficiency by managing customer service flow and discussions on social media channels such as Twitter, Facebook, Instagram and YouTube.
SocialStudio
Social Studio lets you understand which topics are generating interest and where the most influential conversations are happening on social media, and use that information to make informed business decisions.
Disqus
Disqus integrates with WordPress and can be used instead of the built-in WordPress commenting system to expand the power of social discussions online. Millions of websites covering pretty much any topic imaginable use Disqus.
Echofon
Echofon provides users with full featured, clean social apps for Twitter and Facebook. Echofon apps notify you of messages and mentions. Echofon for Twitter automatically keeps unread tweets in sync between apps on different devices, makes sharing media simple, and Echofon for Facebook provides real-time chat to quickly send and receive messages to any of your friends online, browse your newsfeed and timelines, comment and like with ease and post photos and videos.
Everytime
Everytime is a creative social media tool. With Everytime, you can save any moment from Youtube, Vimeo, Soundcloud and any media to your computer. Those moments can then be easily discussed, shared, and found online with social collaboration.
Meltwater Icerocket
Meltwater IceRocket is a social search engine which lets you search Twitter, Facebook, the blogosphere, or all of these for any keywords you like.
GroupHigh
GroupHigh is a blogger outreach tool that lets you search, filter, and sort to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh’s blog search makes it easy to build a list of bloggers based on content, topics, location, and more.
Klout
Klout is a social media monitoring and performance analyzing tool. Klout brings influencers and brands together, rewards experts in specific topics and areas of interests with Perks, and ranks users social influence using a “Klout Score”. You can use Klout to suggest shareable content that your audience hasn’t seen yet, and track how retweets, likes, and shares change your Klout Score.
KnowAboutIt
KnowAboutIt lets you discover the most engaging and relevant content lost in your social stream. The stories are collected from the KnowAboutIt system from the previous 24 hours, and are ranked by the number of comments that the KnowAboutIt system is aware of in relation to that story.
LiveFyre
LiveFyre provides users with a real-time content marketing platform that lets you engage your audience, leverage native and social user-generated content surrounding your brand, and curate Instagram, Facebook, and Twitter content from fans into an interactive display.
TailWind
Tailwind is a Pinterest analytics, management, and marketing tool. It lets you schedule pins, monitor analytics, analyze industry trends and measure performance and results.
ViralWoot
ViralWoot (formerly Pinwoot) is a social media marketing platform for small and medium sized businesses using Pinterest. You can add multiple accounts and view the performance of your boards and pins using the built-in analytics reports.
TweetReach
TweetReach allows you to measure the reach of your tweets for hashtags, keywords, and searches. TweetReach gives you insights about Twitter and snapshot reports with the estimated reach of your tweets based on various methods of measuring social performance.
Keyhole
Keyhole’s real-time dashboard shows how many people posted with your hashtag, along with the number of Retweets, Likes and Impressions your campaign is generating on Twitter and Instagram. Analytic metrics are presented using easy to understand visual reports.
Riffle
Riffle by CrowdRiff integrates with 16 Twitter platforms (SocialEngage, SocialFlow, Salesforce Desk, etc) and provides you with insight into the current and potential value of Twitter users, engagement, and real-time tracking tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii lets you link bloggers, consumers, and online merchants by tagging images on the web. Approved users can earn money from every purchase made.
MutualMind
MutualMind is a complete social data platform for conducting social business One web-based solution provides all the tools you need to display data on collaborative screens, detect trends or moments in social data and route the insights back to the enterprise instantly.
Unified Social / PageLevel
Unified Social acquired PageLever, a leading Facebook analytics company, in January 2013. Since being acquired, Pagelever’s comprehensive, real-time reporting has been integrated in the Unified Social operating platform. These tools form a complete marketing suite allowing top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow makes it easy to discover, manage, and protect your Twitter social circle.
RetweetRank
Get insights into your tweets, track engagement and monitor your brand with Retweet Rank.
Searchmetrics
Searchmetrics delivers enterprise SEO and content marketing analysis, recommendations, forecasting and reporting for companies that want potential customers to find them faster.
SimplyMeasured
SimplyMeasured provides a powerful social analytics solution for global brands.
SocialBakers
SocialBakers delivers deep, competitive social media stats that tell you how your social performance stacks against wider industry benchmarks and the competition. You can create, manage, and optimize all your Twitter and Facebook ads in one place, quickly identify your best content and top posting times, gain insights about your audience, and track your brand’s performance over the long term.
Synthesio
Synthesio is a social media intelligence and social listening tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of agencies and leading brands around the world. Users can cut through social noise, find conversations that matter, measure their online reputation, manage consumer relationships and boost their social activities’ ROI.
Sysomos
Sysomos provides powerful social media analytics that lets you monitor, analyze, gather insights and make decisions aimed at creating better products and services for your customers. Simply type in your keyword and instantly see what people are saying on any topic both historically and in real-time across all social networks. Discover influencers, find new and related topics, and get insights into the audiences and communities that matter to you.
ThisMoment
ThisMoment provides brands with opportunities to engage their customers online. Depending on what business you run, ThisMoment’s Content Cloud helps you find, mix and share a variety of content through various channels across the Enterprise.
Trackur
Trackur provides fast, affordable, and simple social media monitoring and social analytics insights including trends, keyword discovery, automated sentiment analysis & influence scoring.
TrapIt
Trapit is a social selling, employee advocacy and content marketing tool. With one click of a button, your teams can share content with their customers, social networks, and prospects.
Tweepi
With Tweepi, you can follow a @user’s followers, follow a @user’s friends, follow using a Twitter list, and follow by copy/pasting a list.
Followadder
Followadder provides automated social networking Instagram management software. It lets you get real Instagram followers, real photo likes and comments, schedule posts, follow/unfollow Instagram users, like back photos, access automated photo liker and automated direct message, search by hashtag, create lists, and more.
Twellow
You can think of Twellow as being like the Yellow Pages for Twitter. You can search many relevant business categories, or your geographical area for Twitter followers.
TwentyFeet
TwentyFeet was acquired by SumAll, and provides users with a powerful social reporting tool that can visualize your Twitter, Facebook, Instagram and YouTube accounts and any other social service you use. You can quickly learn which of your posts, tweets, photos, or videos get the most engagement.
TwitterFall
Twitterfall is a UK-based service that allows Twitter users to access upcoming trends and patterns posted by users.
Wajam
Wajam is a tool that displays search results based on what your friends share above your normal search results.
Addict-o-matic
Instantly create a page with the latest buzz on any chosen topic.
Bitly
Bitly can help you analyze social media engagement, optimize content, and measure exactly how you’re spending your budget.
MyTopTweet
MyTopTweet is a simple social monitoring tool that displays your top performing tweets.
SocialMention
SocialMention is a real-time social media search engine and analysis platform.
Twazzup
Twazzup provides real-time Twitter analytics and monitoring.
TweetDeck
TweetDeck is a powerful Twitter tool for real-time tracking, organizing, and social engagement.
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We hope that you have found this information useful. To learn more about using the WP software to grow your business online, please see our related posts section below.
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