In Part 1 of this article, we looked at some of the reasons why WordPress provides an ideal platform for marketing your business on social media.
In this section, we look at a number of monitoring tools that allow you to:
- Search, find, segment, filter and organize users according to demographic criteria, psychographic indicators, etc.
- Listen to online social conversations
- Identify consumer buying signals.
With this information, you can engage in meaningful conversations with a targeted audience and pitch them your message.
Let’s move on now to some of the actual tools and applications you can use to monitor social media activity. If you’ve been searching for better ways to improve your business results with social media, then here are 25+ social media monitoring tools and resources for social marketers.
Essential Social Media Monitoring Tools For WordPress Users

(Discover what consumers are saying about you, your business, and your competitors on social media)
Wouldn’t it be great if there was a free, easy and simple way to know what is new in your niche or industry so that you are not wasting a huge amount of time doing research? Well, there is. It’s called …
Google Alerts

(You can monitor the web for new content with Google Alerts)
Google Alerts is a free, simple and useful tool for keeping up-to-date with news and information about all kinds of topics, staying informed about people and companies, and tracking what other people are saying about you and your business online.
Google Alerts is not only only a useful social media monitoring tool for helping you manage your reputation online, but also for sourcing news about people, companies, or any topic you need to know about.
With Google Alerts, you subscribe to a keyword or topic and you’re done. Whenever Google’s robots (Googlebot) crawl a new web site, news update, press release, blog post, a video, tweet, or any other content related to that topic, it will automatically send you an email or RSS update.
We’ve created a simple tutorial on how to set up alerts with Google here: How To Set Up Google Alerts - Three Easy Steps
Hootsuite

(Hootsuite.com)
Hootsuite is a social media management application that lets you manage all of your social media activities from a single dashboard.
Hootsuite provides social media management, social selling, social marketing, and social customer service solutions. You can schedule Tweets and Facebook posts, track conversations, quickly create and customize analytics reports, streamline workflows amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations, and collaborate with teams.
Hootsuite is one of the leading social media management tools (SMMT). It allows you to post to many social networks (including their app directory), and offers integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
For more information, go here: Hootsuite
Buffer

(Buffer.com)
Buffer lets you schedule social content. Add updates to your Buffer queue and Buffer will post it for you.
You can schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to using a web interface, Buffer is also available as a browser extension and as a mobile app for iOS and Android devices.
More info: Buffer
Social Metrics
(SocialMetricsPro Social Plugin For WordPress)
Social Metrics Pro is a plugin that lets you track Tweets, Likes, Pins, +1s and other social signals from your WordPress Admin Dashboard.
Some of the powerful features included in SocialMetrics include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, 1-click autoupdate functionality, and a simple social SEO improvement system.
Go here if you want to learn more SocialMetrics: Social Metrics
Sociocaster
(Sociocaster – Social media management for entrepreneurial marketers)
Posting to Facebook, WordPress, Twitter, and Linkedin can be time-consuming. To get all these tasks done usually requires different tools, web apps, and plugins. Sociocaster lets you do it all from one single dashboard with just a few clicks.
Sociocaster is ideal for entrepreneurs and internet marketers. It includes powerful marketing and social features: built-in image-sharing design templates, Facebook fanpage search tool, smart inbox tool, unlimited social account management (agency license), and much more.
To learn more, visit this website: Sociocaster
SproutSocial

(SproutSocial)
SproutSocial is a premium social media management tool aimed at small to large businesses as well as the enterprise sector.
SproutSocial has a built-in social CRM, advanced scheduling tools, monitoring, support for teams and multiple profiles, helpdesk, team collaboration tools, permission levels and roles, reports and analytics, mobile apps, RSS feed integration, etc.
Visit this site to learn more: SproutSocial
SocialReport

(SocialReport)
SocialReport is a social intelligence platform that allows you to track and manage all of your social network accounts from one place.
Social Report tracks the performance of your Facebook pages and Twitter profiles, website performance and blogs, and returns your social channel data using a simple and intuitive dashboard. You can quickly and easily organize data by customers or business, and track your own social profiles as well as profiles of others.
For more information, go here: SocialReport
Followerwonk

(Followerwonk Twitter Analytics)
Followerwonk is a Twitter analytics tools that provides insights into your Twitter followers and lets you search Twitter bios, compare users, analyze their tweeting habits, track and sort followers, match your activities to gains and losses in followers to give your followers what they like best, find and connect with new influencers in your niche, where they are located, when do they tweet, hone your social graph by following and unfollowing users, etc.
To learn more, visit this website: Followerwonk
ManageFlitter

(ManageFlitter)
ManageFlitter provides a set of powerful tools that help you work smarter and faster with Twitter.
ManageFlitter lets you sort followers and following lists using a range of criteria, post tweets at the best time to reach your followers, search twitter bios to easily find and follow influencers for your business, use tweet analytics to track keywords and beat your competitors, understand who you are following, and more.
To learn more, go here: ManageFlitter
Beevolve

(Beevolve.com)
Beevolve.com is a social media monitoring platform for SMBs, content marketers, community managers, analysts, and online marketers. It lets you monitor your social media mentions, schedule and launch social media posts, and measure conversion, engagement, and sales ROI, buzz, social sentiment, etc. for those posts from a single platform.
More info: Beevolve
HowSociable

(HowSociable)
HowSociable is a simple social monitoring tool that lets you see how brands are mentioned across different social platforms.
HowSociable displays brand viability metrics on dozens of social media channels and delivers you a “social magnitude” score that lets you know how well you are doing across those social media sites.
Go here for more information: HowSociable
Mention

(Mention.com)
Mention is built on a simple idea of allowing anyone to know what’s being said about them online and on social media.
Mention’s algorithms take billions of data points into account, so when someone mentions your brand online, you have real time actionable data that can help you with your business goals. Mention also allows you to collaborate with different team members.
More information: Mention
Google Analytics

(Google Analytics)
With so many great social media monitoring tools available, it’s easy to forget that powerful applications like Google Analytics can also help monitor posts made to your social media accounts.
Hootsuite has published a 6-step tutorial on tracking social media links with Google Analytics here.
Facebook Insights

(Facebook Insights)
Facebook not only lets you add share, follow, and like social media buttons and commenting features to your WordPress site, it also provides a comprehensive analytics tool called Facebook Insights that lets you see how your content is performing on Facebook’s platform.

(Facebook Insights)
Facebook Page Insights allows you to analyze page metrics like engagement, post reach, page likes, etc. to help improve your business marketing efforts.
You can use Page Insights to see which of your posts are attracting the most comments, shares, and likes and to learn about the demographics of your audience. You can then use this data to publish content when your posts are most likely to reach your target audience.
For more details, go here: Facebook Insights
Twitter Analytics

(Twitter Analytics)
Twitter Analytics let you see how your content is performing and provides a breakdown of your followers, tweet impressions, tweets, profile visits, and tweets linking to you.
Twitter’s Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to plan your Twitter strategy.

(Twitter – Tweet activity)
More info: Twitter Analytics
YouTube Analytics

(YouTube.com)
YouTube Analytics provides analytics to publishers.
You can monitor the performance of your YouTube channel and videos with up-to-date metrics and reports like the realtime, overview, watch-time, earnings, and engagement reports.
More information: YouTube Analytics
Pinterest Analytics

(Pinterest.com)
Pinterest Analytics lets you explore what Pins and boards people like most, and what they save from your website. With Pin insights, you can use the information to improve the way you pin.
For more details, go here: Pinterest Analytics
Other Social Media-Related Web Tools
With the explosive growth of social media predicted to continue rising, many new tools and technologies are being developed to help business engage and make sense of social data.
Here are some other social media-related worth knowing about. Keep in mind that web technologies are continually evolving. If any of the tools below change, please let us know.
Wunderlist
Wunderlist is a task management tool with a social twist. It lets you create personal and professional to-do lists and share these lists with friends, family and colleagues.
SDL/Alterian
SDL Web (formerly Alterian) is an all-in-one global web experience management solution that allows you to create engaging digital experiences with online consumers.
Answerbase
Answerbase lets you create your own social Q&A community. The Answerbase Q&A Platform facilitates users being able to ask questions, view Q&A content, and receive quality answers.
Appinions
Appinions is a content marketing and live publishing SaaS platform that lets you plan, create and distribute content online. Appinions’ technology allows customers to optimize every stage of the content marketing lifecycle. Appinions enables brands to view the web through the lens of people’s opinions. This tool provides answers to questions like “what should we write about?”, “where should we publish?”, etc.
ViralHeat
Viralheat is a powerful data analytics application that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream that combines monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Users can access metrics and KPI, track conversations, schedule and publish updates, and deliver presentation-ready reports.
Bambuser
Bambuser lets you broadcast live using your mobile device or webcam, share to your blog or favorite social network and engage with viewers. Share via your smart device and stream content to your blog.
BlogDash
BlogDash connects brands looking for ways to promote their products and services with bloggers who are willing to write content designed to bring brands positive media attention.
BrandWatch
BrandWatch lets you tap into the power of social listening about your brand, your market, or your products with pinpoint accuracy.
Buzzflash
Buzzflash is an independent platform for transformative ideas featuring daily headlines whose goal is to inspire direct action.
CircleCount
CircleCount is a GooglePlus education resource. CircleCount lets you discover all of the GooglePlus circles in which you are included. If your profile isn’t already being tracked on CircleCount.com, you can easily add your GooglePlus profile and it will start tracking your circles.
Commun.it
Commun.it is a community management tool for building relationships and discovering leads on Twitter.
Contax.io
Contaxio is a contact management tool for your social networks that tracks your followers and friends on Twitter and provides detail that helps you decide when to follow back.
Conversocial
With Conversocial you will never miss another comment related to your brand. Conversocial lets you manage the flow of customer service enquiries and social media discussions on channels like Facebook, Twitter, Instagram and YouTube.
SocialStudio
Social Studio helps you discover what consumers are saying about your brand, your products, and your competitors, and empower your team to plan, execute, and track compelling social media marketing..
Disqus
Disqus integrates with WordPress and can be used instead of the built-in WordPress commenting system to expand the power of social discussions online. Millions of websites covering just about every topic imaginable use Disqus.
Echofon
Echofon provides users with social apps for Twitter and Facebook. Echofon apps notify you of messages and mentions. Echofon for Twitter automatically keeps unread tweets in sync between apps on different devices, makes sharing media simple, and Echofon for Facebook provides real-time chat to quickly send and receive messages to any of your online friends, browse your newsfeed and timelines, comment and like with ease and post photos or videos.
Everytime
Everytime is a creative social media tool. If you work with images, videos, or audio, you can save moments from Youtube, Vimeo, Soundcloud and any media on your computer. Those moments can then be easily shared, discussed, and found online using social collaboration.
Icerocket
Icerocket is a social media search engine which lets you search Facebook, Twitter, the blogosphere, or all at once for any keywords you like.
GroupHigh
GroupHigh is a blogger outreach tool that lets you sort, search, and filter to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh’s blog search makes it easy to build a list of bloggers based on content, topics, location, and more.
Klout
Klout is a website, mobile app, and social media monitoring and performance analysis tool. Klout rewards experts in specific topics and areas of interests with Perks, brings influencers and brands together, and ranks users social influence using a “Klout Score”. You can use Klout to suggest shareable content that your audience hasn’t seen yet, and track how retweets, likes, and shares affect your Klout Score.
KnowAboutIt
KnowAboutIt lets you discover the most engaging and relevant content lost in your social stream. The stories are collected from the Know About It system from the past 24 hours, and are ranked by the number of comments that the stories attract.
LiveFyre
LiveFyre provides users with a real-time content marketing platform that lets you engage your audience, leverage native and social user-generated content surrounding your brand, and curate Twitter, Facebook, and Instagram content from fans into an interactive display.
TailWind
Tailwind is a social media monitoring application for Pinterest users. It lets you schedule pins, monitor analytics, analyze industry trends and measure performance and results across Pinterest.
ViralWoot
Viralwoot (formerly Pinwoot) is a social media marketing platform that lets business using Pinterest schedule, promote, manage and grow their accounts. You can add multiple accounts and view the performance of your pins using the built-in analytics reports.
TweetReach
TweetReach allows you to measure the reach of your tweets for searches, hashtags, and keywords. TweetReach gives you insights about Twitter and snapshot reports.
Keyhole
Keyhole is a real-time social media tracking tool that allows you to track hashtags, keywords, and URLs on Twitter and Instagram. Analytic metrics are displayed in an easy to understand visual reports.
Riffle
Riffle integrates with 16 Twitter platforms (Twitter.com, TweetDeck, Zendesk, etc) and provides you with Twitter analytics, engagement, interest, and real-time social monitoring tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii lets you link consumers, online merchants, and bloggers by tagging images on the web. Users can earn money from every purchase made.
MutualMind
MutualMind is a complete social data platform that lets you monitor, analyze and engage with social media. One web-based solution provides all the tools you need to display data on collaborative screens, detect trends or moments in social data and instantly route insights back to the enterprise.
Unified Social / PageLevel
PageLever, a leading Facebook analytics company, was acquired by Unified Social in January 2013. Since being acquired, Pagelever’s comprehensive, real-time reporting has been integrated with Unified Social’s operating platform. These tools are part of a complete marketing suite allowing top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow provides powerful tools designed to grow and manage your social media presence.
RetweetRank
RetweetRank lets you get insights into your tweets, track engagement and monitor your brand.
Searchmetrics
Searchmetrics lets you see important key performance indicators such as the visibility of a page in social media.
SimplyMeasured
SimplyMeasured provides a powerful social analytics solution for global brands.
SocialBakers
SocialBakers delivers deep, competitive social media analytics that tell you how your social performance stacks against wider industry benchmarks and the competition. You can create, manage, and optimize all of your Twitter and Facebook ads in one place, quickly identify your best content and top posting times, gain insights about your audience, and track your brand’s performance over the long term.
Synthesio
Synthesio is a social intelligence tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of agencies and leading brands around the globe. Users can cut through social noise, listen into the conversations that matter, measure online reputation, manage their consumer relationships and boost the ROI of their social activities.
Sysomos
Sysomos provides powerful social media analytics that lets you monitor, analyze, gather insights and make decisions that allow you to create better services and products for your customers. Simply type in your keyword and instantly see what people are saying both historically and in real-time on any topic across all social networks. Find new and related topics, discover influencers, and get insights into the communities that matter to you.
ThisMoment
ThisMoment provides brands with opportunities to engage their customers online. Depending on your business, ThisMoment’s Content Cloud helps you to find, mix and share a variety of content through different channels across the Enterprise.
Trackur
Trackur provides affordable, fast, and simple social media monitoring and social analytics insights including trends, keyword discovery, automated sentiment analysis & influence scoring.
TrapIt
Trapit is a social selling, employee advocacy and content marketing tool. With one click of a button, teams can share content with their prospects, customers, and social networks.
Tweepi
With Tweepi, you can follow a @user’s followers, follow a @user’s friends, follow using a Twitter list, and follow by copy/pasting a list.
Followadder
Followadder provides users with automated social networking management tools. It lets you get real Instagram followers, real photo likes and comments, schedule posts, follow/unfollow Instagram users, like back photos, automate photo likes and direct messaging, create lists, search by hashtag, and more.
Twellow
Twellow is like the Yellow Pages for Twitter. You can search hundreds of relevant business categories, or your geographical area for followers on Twitter.
TwentyFeet
TwentyFeet provides users with a powerful social reporting tool that can visualize your Twitter, Facebook, YouTube and Instagram accounts along with any other service you use. Learn which of your posts, tweets, photos, or videos get the most engagement in seconds.
TwitterFall
Twitterfall lets Twitter users view upcoming trends and patterns posted by other Twitter users in the form of tweets.
Wajam
Wajam displays search results based on what your friends share on top of your normal search results.
Addict-o-matic
Instantly create a page with the latest buzz on any topic of your choice.
Bitly
Bitly lets you share, track and analyze your links.
MyTopTweet
MyTopTweet displays your top 10 performing tweets.
SocialMention
SocialMention is a real-time social media search engine and analysis platform.
Twazzup
Twazzup provides real-time Twitter monitoring and analytics.
TweetDeck
TweetDeck is a powerful tool for real-time tracking, organizing, and social engagement on Twitter.
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We hope that you have found this information useful. To learn more about the benefits of using WordPress to grow your business online, please see our related posts section below.

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"Wow! I never knew there's so much to learn about WordPress! I bought one of the WordPress for Dummies three years ago, such authors need to be on this course!" - Rich Law, Create A Blog Now











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