In Part One of this article, we looked at some of the reasons why WordPress makes an ideal platform for marketing your business on social media.
In this section, we examine a number of tracking tools that let you:
- Search, find, segment, organize and target users according to demographic criteria, psychographics, etc.
- Monitor and listen in on social conversations online
- Identify buying signals.
With this information, you can engage in meaningful conversations with a targeted audience and pitch them your message.
Let’s move on now to some of the actual technologies you can use to monitor social media activity. If you are searching for better ways to improve your business results using social media, then here are more than 27 social media monitoring tools
for WordPress users.
Media Resources For WordPress Users
(Discover what people are saying about you, your brand, or your competition on social media)
Is there a simple and easy way to find out what is new in your niche or industry that will save you a massive amount of time doing research? Yes, there is, and it’s called …
Google Alerts
(Google Alerts – free web monitoring service)
Google Alerts is simple, useful and free tool from Google that lets you keep up-to-date with news and information about all kinds of topics, stay informed about people and companies, and track what other people post about you and your business online.
Google Alerts is not only great for managing your reputation online, but also for gathering information about people, brands, companies, or any topic you need to know about.
With Google Alerts, you subscribe to a keyword or topic and you’re done. Whenever Google’s robots index a new web site, blog post, press release, news update, a tweet, video, or any other indexable content related to that topic, it will automatically send you an email or RSS update.
We’ve created a simple step-by-step tutorial on how to create a Google alert here: How To Set Up Google Alerts
Hootsuite
(Hootsuite.com)
Hootsuite is a social management application that lets you manage all of your social activities from a single dashboard.
Hootsuite provides solutions for social media management, social selling, social marketing, and social customer service. You can schedule Tweets and Facebook posts, track conversations, create and customize analytics reports, streamline workflows amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations, and collaborate with teams.
Hootsuite is one of the leading social media management tools (SMMT). It allows you to post to a large number of social networks (including their app directory), and offers integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
More information: Hootsuite
Buffer
(Buffer.com)
Buffer lets you schedule your social content. Add updates to your Buffer account and it will be posted for you at spaced out intervals over the day.
Buffer allows you to schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to using a web interface, Buffer also provides mobile apps for Android and iOS devices and a web browser extension.
Go here to learn more: Buffer
Social Metrics
(SocialMetrics)
Social Metrics is a plugin for WordPress that tracks social activity across leading social media networks like Google Plus, Twitter, Facebook, LinkedIn, StumbleUpon, Digg, and Pinterest.
Some of the powerful features included in Social Metrics Pro include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, one-click auto-update functionality, and a simple social SEO improvement system.
Go here if you want to learn more Social Metrics: Social Metrics Pro
Sociocaster
(Sociocaster – Social media management for internet marketers)
Sociocaster is easy to use and works in any marketing campaign. You can easily schedule messages, manage your social media networks, engage your audiences, and measure ROI from one easy to use dashboard.
Sociocaster is ideal for entrepreneurs and internet marketers. It includes loads of powerful marketing and social features: built-in image-sharing templates, royalty-free image finder, bulk content import & schedule feature, unlimited social media account management (agency license), and more.
Go here for more information: Sociocaster
SproutSocial
(SproutSocial)
SproutSocial is a premium tool built for small to large businesses as well as the enterprise sector.
SproutSocial has a built-in CRM, advanced scheduling tools, monitoring, support for teams and multiple profiles, helpdesk, team collaboration tools, security features, analytics and reports, mobile apps, RSS feed integration, etc.
More info: SproutSocial
SocialReport
(SocialReport.com)
SocialReport is an all-in-one social media management solution that allows you to track and manage all of your social media accounts from one place.
Social Report tracks the performance of your Facebook pages and Twitter profiles, business reviews, website performance and blogs, and displays data from your social channels on a simple and intuitive dashboard. You can quickly and easily organize your data by business or customers, and track your own social profiles as well as profiles of others.
More information: SocialReport
Followerwonk
(Followerwonk)
Followerwonk is a Twitter analytics tools that provides insights into your Twitter followers and lets you search Twitter bios, compare users, analyze their tweeting habits, track and sort followers, match your activities to gains and losses in followers to give your followers what they like best, discover who your most important, influential followers are, where they are located, when do they tweet, hone your social graph by following and unfollowing users, etc.
More information: Followerwonk Twitter Analytics
ManageFlitter
(ManageFlitter)
ManageFlitter provides a set of easy to use tools to empower you to work smarter and faster with Twitter.
ManageFlitter lets you sort followers and following lists by a range of criteria, find out when most of your followers are online and schedule tweets appropriately, easily search inside your Twitter stream to find and follow influencers for your business, use tweet analytics to track keywords and beat your competitors, find out which inactive accounts you are following, and more.
To learn more, visit this site: ManageFlitter
Beevolve
(Beevolve.com)
Beevolve is a social monitoring tool designed for SMBs, analysts, community managers, online marketers, and content marketers. It allows you to monitor your brand mentions, schedule and launch social media posts, and measure resulting sales and engagement, social buzz, sentiment, and more of posts from a single platform.
More info: Beevolve
HowSociable
(HowSociable)
HowSociable is a simple tool that lets you monitor brand mentions across various social platforms.
HowSociable.com displays brand viability metrics. It gives you a “social magnitude” score. This social numerical view lets you know how well you are doing on those social sites, and which sites you can improve your marketing on.
More information: HowSociable
Mention
(Mention)
Mention can help businesses monitor the web.
Mention uses algorithms that take billions of data points into account, so when someone mentions your keyword online, you have access to real time, intelligent and actionable data that can help you with your business goals. Mention can also be used for collaborative monitoring.
Go here for more information: Mention
Google Analytics
(Google Analytics)
Google Analytics is not just a web analytics application that tracks and reports web traffic, visitor behavior, page views, bounce rates, etc., it can also track your social campaign links.
Hootsuite has published a useful step-by-step guide on how to track your social media links with Google Analytics on their blog.
Facebook Insights
(Facebook)
Facebook not only lets you add social media plugins to your WordPress site, it also provides a comprehensive analytics tool called Facebook Insights that lets you analyze how your content is performing on Facebook.
(Facebook.com – Insights)
Facebook Insights can track active users on your page. This can help improve your business marketing efforts.
You can use Page Insights to learn about your posts — which are attracting the most shares, likes, and comments and to learn about about your audience. You can then use this information to create more of the types of posts that your audience finds relevant.
More info: Facebook Insights
Twitter Analytics
(Twitter)
Twitter Analytics let you see how your tweets are performing and provides a break down of your tweet impressions, top tweets, followers, profile visits, and tweets linking back to you.
The Twitter Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to plan your strategy for marketing Twitter.
(Twitter.com – Tweet activity)
More info: Twitter Analytics
YouTube Analytics
(YouTube Analytics)
YouTube Analytics provides analytic reports to publishers.
You can monitor the performance of your channel and videos with up-to-date metrics and reports like the overview, realtime, revenue, engagement, and watch-time reports.
More information: YouTube Analytics
Pinterest Analytics
(Pinterest)
Pinterest Analytics lets you explore metrics about the people who engage with your business, what people like from your profile, and what they save from your website. With Pin insights, you can get data about your audience and learn what they want more of.
More info: Pinterest Analytics
Other Social Media-Related Web Applications
With the explosive growth of social media predicted to continue rising, many new tools and technologies are being developed to help business engage and make sense of social data.
The list below contains a number of other social media tools and services. Keep in mind that new web technologies change. If anything changes in the list below, please contact us.
Wunderlist
Wunderlist is a task management tool with a social twist. Create professional and personal to-do lists and share these lists with friends, colleagues and family.
SDL/Alterian
SDL Web (formerly Alterian) is an all-in-one global web experience management solution that allows you to create engaging digital experiences with online consumers.
Answerbase
Create your own social Q&A community. The Answerbase Q&A Platform allows users to ask questions, browse Q&A content, and receive quality answers.
Appinions
Appinions is a content marketing and live publishing SaaS platform that lets you plan, create and distribute content. You can optimize campaigns by quickly finding, tracking and connecting with opinion leaders who are most likely to influence a trend, idea, product or brand. Appinions enables brands to view the web through the lens of people’s opinions. This tool provides answers to questions like “what should we write about?”, ”what keywords do we use to make our content discoverable?”, etc.
ViralHeat
Viralheat (formerly ArgyleSocial – a social media marketing platform for marketers) is part of Cision, a global media intelligence software company. Viralheat runs a powerful data analytics application that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream that combines monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Users can schedule and publish updates, monitor conversations, access metrics and KPI, and deliver presentation-ready reports.
Bambuser
Bambuser lets you broadcast live using your mobile device or webcam, share to your blog or favorite social network and interact with viewers. Share via your smart device and stream content to your blog.
BlogDash
BlogDash brings brands and bloggers together. Bloggers can choose the types of opportunities they are open to being contacted about.
BrandWatch
Brandwatch Analytics is a powerful social media monitoring and analytics platform that allows you to collect, analyze and report on your social media data.
Buzzflash
Buzzflash is an independent platform for transformative ideas that features daily headlines whose goal is to inspire direct social action and participation.
CircleCount
CircleCount is a GooglePlus education tool. CircleCount lets you discover all of the GooglePlus circles in which you are included. If your profile isn’t already being monitored on CircleCount.com, you can easily add your Google+ profile and it will start tracking your circles.
Commun.it
Commun.it is a community management tool for building relationships and discovering leads on Twitter.
Contax.io
Contaxio is a contact management tool for your social networks that tracks your followers and friends on Twitter and provides detail that can help you decide when to follow back.
Conversocial
Conversocial provides cloud-based social customer service solutions that help global brands improve customer experience and operational efficiency by managing the flow of customer service enquiries and discussions on social media channels such as Facebook, Twitter, YouTube and Instagram.
SocialStudio
Social Studio lets you understand which topics are generating interest and where the most influential conversations are happening on social media, and use that information to make better business decisions.
Disqus
Disqus is a free service that connects people online through blog discussions. Disqus is used by millions of websites covering pretty much any topic imaginable.
Echofon
Echofon provides users with social apps for Twitter and Facebook. Echofon apps notify you of mentions and messages. Echofon for Twitter automatically keeps unread tweets in sync between apps on different devices, makes sharing media simple, and Echofon for Facebook provides simple, streamlined navigation and an uncluttered Facebook experience, browse your newsfeed and timelines, comment and like with ease and post photos or videos.
Everytime
Everytime is a creative social media tool. With Everytime, you can save any moment from Youtube, Vimeo, Soundcloud and any media to your computer. Those moments are then easy to share, privately or publicly, easy to discuss about and easy to find.
Icerocket
Icerocket is a social search engine which lets you search Facebook, Twitter, the blogosphere, or all at once for any keywords you like.
GroupHigh
GroupHigh is a blogger outreach software that lets you search, sort, and filter to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh’s blog search makes it easy to build a list of bloggers based on location, content, topics, and more.
Klout
Klout is a website and mobile app that helps you analyze user’s social media influence using the “Klout Score”, which is a numerical value between 1 and 100. You can use Klout to suggest shareable content that your friends, fans, and followers haven’t seen yet, and track how retweets, likes, and shares change your Klout Score.
KnowAboutIt
Know About It is a simple service that monitors popular news sources for stories that are generating a lot of conversation. The stories are collected from the KnowAboutIt system from the previous 24 hours, and are ranked by the number of comments that the stories attract.
LiveFyre
LiveFyre provides users with a real-time content marketing platform that lets you engage your audience, leverage native and social user-generated content surrounding your brand, and curate Facebook, Instagram, and Twitter content from fans into an interactive display.
TailWind
Tailwind is a social media monitoring application for Pinterest. Tailwind lets you schedule pins, monitor analytics, analyze industry trends and measure results across Pinterest.
ViralWoot
ViralWoot (formerly Pinwoot) is a social media marketing tool for small and medium sized businesses using Pinterest. You can add multiple accounts and view how your pins are performing, find which are your top performing boards, etc. using the built-in analytics reports.
TweetReach
TweetReach allows you to measure how well your tweets, search queries, hashtags, and keywords are doing on Twitter. TweetReach shows you the estimated potential of the tweets for any given query.
Keyhole
Keyhole is a real-time social media search monitoring application that allows you to track URLs, keywords, and #hashtags on Twitter and Instagram. Users can assess their performance metrics using easy to understand visual reports.
Riffle
Riffle integrates with 16 Twitter platforms (Hootsuite, SocialFlow, Zendesk, etc) and provides you with Twitter analytics, engagement, interest, and activity tracking tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii links bloggers, online merchants, and consumers by tagging images on the web. Users can earn money from every purchase made.
MutualMind
MutualMind provides a complete social data platform for conducting social business One web-based solution provides users with all the tools they need to display data on collaborative screens, detect moments or trends in social data and route the insights back to the enterprise instantly.
Unified Social / PageLevel
PageLever, a leading Facebook analytics company, was acquired by Unified Social in January 2013. Since then, Pagelever’s comprehensive, real-time reporting has been integrated with Unified Social’s operating platform. These tools form a complete marketing suite allowing top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow lets you discover, measure, manage and monetize your social media presence.
RetweetRank
Find out how influential are you on Twitter.
Searchmetrics
Searchmetrics lets you see important key performance indicators such as the visibility of a page in social media.
SimplyMeasured
SimplyMeasured provides a powerful social analytics solution for global brands.
SocialBakers
SocialBakers delivers deep, competitive social media analytics that let you see how your social performance stacks against wider industry benchmarks and the competition. You can create, manage, and optimize all of your Twitter and Facebook ads in one place, quickly identify your best content and top posting times, gain insights about your audience, and track your brand’s performance over the long term.
Synthesio
Synthesio is a social intelligence tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of global agencies and brands. Users can cut through the social noise, listen into the conversations that matter, measure their online reputation, manage their consumer relationships and boost the ROI of their social activities.
Sysomos
Sysomos monitors billions of conversations and helps you monitor, analyze, gather insights and make decisions that allow you to create better services and products for your customers. Type in your keyword and instantly see what people are saying on any topic both historically and in real-time across all social channels. Find new and related topics, discover influencers, and gain valuable insights into communities that matter most to you.
ThisMoment
ThisMoment helps businesses engaging with everyone everywhere. Depending on your business, ThisMoment’s Content Cloud helps you to find, mix and share a variety of content through many channels across the Enterprise.
Trackur
Trackur provides affordable, fast, and simple social media monitoring of all social media and mainstream news, including Google Plus, Twitter, Facebook and many more.
TrapIt
Trapit is a social selling, employee advocacy and content marketing tool. With one click of a button, your teams can share content with their prospects, customers, and social networks.
Tweepi
Tweepi provides different ways to search for users that could have an interest in your brand. Once you find your targeted group of users, you can then easily interact with them by ‘following’, ‘adding to list’ or ‘@mentioning’ them. Twitter then notifies those users via mobile notifications and email, and if they are interested, they can check your profile and follow you back.
Followadder
Followadder provides automated social networking management tools. It lets you get real Instagram followers, real photo likes and comments, follow/unfollow Instagram users, schedule posts, like back photos, access automated photo liker and automated direct message, search by hashtag, create lists, and more.
Twellow
You can think of Twellow as being like the Yellow Pages for Twitter. Twellow lets you search dozens of relevant business categories, or your geographical area for Twitter followers.
TwentyFeet
TwentyFeet provides users with a powerful social reporting tool that can visualize your Facebook, Twitter, Instagram and YouTube accounts along with any other service you use. You can quickly know which of your posts, tweets, videos or photos get the most engagement.
TwitterFall
Twitterfall allows users on Twitter to access upcoming trends and patterns posted by users.
Wajam
Wajam is a tool that displays search results of what your friends are sharing on top of your normal search results.
Addict-o-matic
Addict-o-matic lets you instantly create a page with the latest buzz on any topic.
Bitly
Bitly lets you share, track and analyze your links.
MyTopTweet
My Top Tweet displays your best performing tweets.
SocialMention
SocialMention is a real-time social media search and analysis platform.
Twazzup
Twazzup provides real-time Twitter analytics and monitoring.
TweetDeck
TweetDeck is a powerful Twitter tool for real-time tracking, organizing, and social engagement.
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We hope that you have found this information useful. To learn more about the benefits of using the WordPress content publishing platform to grow your business online, please see our related posts section below.
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