Online reputation management should not be ignored if you want your business to grow in the online economy.
In this article, we show you a plugin for WordPress users that can help to avoid the escalation of problem reviews about your services through effective user review management.
WordPress Plugin Review …
Power Online Reviews – Easy User Reviews Management For WordPress
Plugin Description
Power Online Reviews is a simple to install plugin for WordPress users that allows any business to increase their number of positive reviews on 3rd-party review sites like Yelp, Yell.com, etc, and give your online reputation a boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are held back on the website for immediate attention by the business owner.
This process helps to generate more third-party reviews that are positive and improves customer experience where the service has fallen down.
According to a recent study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp.com)
How The Plugin Works
Power Online Reviews automatically creates a review form on your site upon installation and activation.
Ask users to rate you. (Screenshot above sourced from Power Online Reviews )
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to rate your services or products with a one-click rating feature and submit their feedback.
Positive Customer Ratings
Customers rate your products with a simple 5-star system. (Source: Power Online Reviews website)
Customers who submit a positive rating are asked to add a review to one or more third-party review sites (you can specify which 3rd-party review sites to display) …
Visitors who leave positive ratings are invited to provide a review on a third-party review site. (Image: Power Online Reviews )
Clicking on the icon or logo takes your visitor to the 3rd-party review site where they can then leave their positive review of your business, services or products …
The plugin sends users who leave good ratings to your 3rd-party review pages. (Image source: plugin website)
Poor Customer Ratings
Poor ratings can have a serious impact on your business if issues are not addressed immediately. (Product screenshot: Power Online Reviews website)
Customers who leave negative feedback (e.g. ”3″ or less) are not sent to 3rd-party review sites.
Instead, the user reviews are saved to your admin area, allowing you to respond directly to any complaints and also minimize the possibility of users wanting to vent or post negative remarks on Facebook, social media sites, or other third-party review sites.
The plugin stores negative comments from users on your site. (Product screenshot: plugin website)
For more details, visit the plugin site here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the benefits and advantages of using Power Online Reviews to manage customer reviews from your site:
Fast And Simple To Install And Implement
Power Online Reviews installs just like every plugin. Just upload it to your Plugins folder via your WordPress administrator account and activate.
Simple To Use
As shown in the previous section, the plugin automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Early Prevention
Negative comments can ruin your business. Positive reviews can grow revenues.
If, for any reason, your service has fallen below par, you want to know about it a.s.a.p., so you can fix any problems before things get worse.
Additional benefits include:
- Repair Any Existing Damage: If you have any existing bad reviews, you can begin to repair the damage ethically by increasing the number of positive reviews flowing to third-party review sites and not allowing bad reviews from continuing to grow.
- Increase Targeting Of Customer Reviews With Confidence: Once you create a ”gateway” to filter poor user reviews and allow only positive comments about your products or services to get through, you can confidently increase your campaigns and customer requests for feedback on your site.
Plugin Features
Power Online Reviews offers many unique features to web site owners. Here are just some:
User Features
- Collect customer feedback easily.
- Centrally manage customer feedback on your website.
- Ethical and legitimate management of positive and bad reviews.
- Positive reviewers are automatically prompted to post reviews on third-party review sites.
- Negative reviews are captured locally for the business owner’s attention.
- All forms are fully responsive and display correctly on any computer or tablet screen, and portable device.
All customer feedback is centrally stored in the Feedback Management area. (Image: Power Online Reviews website)
Click on an item to view user comments. (Screenshot source: Power Online Reviews )
Plugin Admin Settings
- Forms are instantly created as soon as you activate the plugin.
- Review forms are fully customizable.
- First Review Form: Edit image, default text title, default text, form background color, submit button background colour, submit button text color.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum ”positive” star rating option (e.g. “3″).
Edit your review form. (Image source: Power Online Reviews website)
Useful Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and linking to this “feedback” section from your main website pages.
Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, thirty day, 100% refund guarantee.
Plugin Pricing
- Single – Can be installed on 1 site that you own. Price = $9.75
- Multi-User License – Can be installed on multiple as many of your own domains as you like. Cost = $29.00.
- Developer Licensing – Can be installed on all sites that you own. Install the plugin on any client site for payment or as part of a paid service. Can include for sale with site installation (passing on single user license). Cost = $37.00.
Please Note: Pricing details of the product can vary, depending on whether there are any promotions or limited-time specials being offered. The above reflects the pricing at the time this article was written. This may not be the actual pricing charged by the product seller when you visit the plugin website and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest price:
Additional Plugin Information
For a demo video of the plugin, including help documentation and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Install The Plugin
Businesses around the world are currently missing out on opportunities to attract new customers and boost their revenues because they are still ignoring their online reputations. Power Online Reviews offers a simple solution to manage user reviews on your website.
For more details, check out the plugin here: Power Online Reviews – Customer Feedback Management Plugin For WordPress
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