Managing online reputation is becoming more important in the digital economy.
In this article, we look at a WordPress plugin that allows you to legally and ethically manage user reviews.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Easy User Reviews Management For WordPress
Power Online Reviews – Plugin Description
Power Online Reviews is a simple to install WordPress plugin that can help you generate hundreds, if not thousands, of positive reviews for your company, services and products, and give your online reputation a revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to your business website back-end for immediate attention by the business owner.
This simple process helps to generate more 3rd-party reviews that are positive and improves customer satisfaction where the service has been below par.
According to a recent study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp.com)
How It Works
The plugin automatically creates a review form on your site upon installation and activation.
Ask users to rate your products. (Screenshot source: plugin website)
The form is uncomplicated for your customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your services or products.
Positive Customer Ratings
Customers rate you with a simple 5-star system. (Image: Power Online Reviews )
When customers submit good ratings (e.g. “4″), they are invited to add a review to one or more third-party review sites (you specify which third-party review sites to display) …
Visitors who leave positive feedback are invited to provide a review on a third-party review site. (Screenshot: Power Online Reviews )
Clicking on the icon or logo takes your user to the third-party review site where they can then leave a positive review of their experience with your business, services or products …
The plugin sends customers who leave good feedback to your 3rd-party review pages. (Screenshot source: Power Online Reviews website)
Bad User Rating
Negative feedback can have a serious impact on your business and need to be immediately addressed. (Image source: plugin website)
When customers submit negative feedback (e.g. ”1”, “2”, even “3”), they are not sent to 3rd-party review sites.
Instead, the reviews are saved locally, giving you the option to engage with the customer and hopefully turn the situation around.
The plugin captures negative feedback from customers on your site. (Screenshot sourced from Power Online Reviews )
For more details, visit the plugin site here: Power Online Reviews
Plugin Benefits
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews on your web site:
Ready To Start Using In Minutes
Power Online Reviews installs just like every plugin. Simply upload a zip folder containing the plugin to your Plugin folder via your WordPress dashboard and activate.
Very Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Damage Control
Negative comments can hurt your business. Good feedback can boost revenues.
If, for any reason, your service has fallen below par, you want to know about it as soon as possible, so you can fix any problems before things get worse.
Additional plugin benefits include:
- Repair Any Existing Damage: If you have any existing poor reviews, you can begin to repair the damage by increasing the number of positive reviews being made to 3rd-party review sites and preventing harmful reviews from continuing to spread.
- Increase Campaigns For Client Reviews With Confidence: Once you create a ”net” for filtering negative visitor reviews and promoting positive content about your products or services, you can confidently begin increasing your campaigns and requests for feedback on your site.
Plugin Features
Power Online Reviews provides many features to WP users. Here are just some of these:
Features For Business Users
- Allows easy collection of visitor feedback.
- Review visitor feedback on local business website.
- Ethical and legitimate management of favorable and negative reviews.
- Positive reviewers are automatically prompted to submit review to third-party review sites.
- Poor reviews are captured locally for the attention of business owner.
- Forms are fully responsive and can be used on all computers or tablet screens, and mobile devices.
Your user feedback is stored centrally in the Feedback Management area. (Product screenshot: Power Online Reviews )
Click on an entry to view customer comments. (Source: Power Online Reviews )
Admin Features
- All forms are instantly generated as soon as you activate the plugin.
- All review forms are completely customizable.
- First Review Form: Add image of business. Add title/prompt and default text. Edit form color background and border, submit button colour and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text colour
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Ratings Section – Choose which rating option or higher constitutes a “good” review (e.g. ”4”). Everything below this level will be deemed a “bad” review and held ”Manage Feedbacks” screen, so visitors will not be invited to continue to the third-party review sites). Other customizable features in this section include the submit button background color, and submit button text color.
Your review form is completely editable. (Screenshot: Power Online Reviews )
Plugin Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main website.
Product Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a no-risk, 30 day, complete refund guarantee.
Plugin Cost
- Single Edition – Install the plugin on 1 of your own domains. Cost = $9.75
- Multi-User – Install the plugin on all as many of your own domains as you like. Price = $29.00.
- Developer – Install the plugin on all sites that you own. Can be installed on all client sites for payment or as part of a paid service. Can include for sale with site installation (passing on single user license). Cost = $37.00.
Please Note: Current pricing for the product can vary, depending on whether there are any promotions or limited-time specials being offered. The price shown above was correct at the time this article was written. This may not be the actual price set by the product developer when you visit the website and you may be shown additional upsells or one-time offers after purchasing.
Check the plugin’s website for the current pricing:
Additional Information
For a demo video of the plugin, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Companies all over the world are currently ignoring opportunities to attract new customers and increase their revenues because they are still ignoring their online reputations. Power Online Reviews offers a simple and easy solution to begin managing user reviews on your website.
For full details, check out the plugin here: Power Online Reviews – Easy Customer Reviews Management Plugin For WordPress
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