How do you manage your online reputation?
In this article, we review a simple yet effective plugin for WordPress users that allows you to legally and ethically manage user feedback.
Introducing …
Power Online Reviews – WordPress Plugin For Easy Management Of Client Feedback
Plugin Description
Power Online Reviews is a simple to install, easy-to-use plugin for WordPress users that fast, easy and simple way to generate more positive reviews on third-party review sites like Yelp, TripAdvisor, etc, and give your online reputation a revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to third-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are sent directly to the business website back-end for immediate attention by the business owner.
This simple filtering process helps to create more third-party reviews that are positive and happier customers where the service may have been below par.
According to a recent study by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp.com)
How It Works
Power Online Reviews automatically creates a review form for your site upon installation and activation.
Ask users to rate your products or services. (Product screenshot: Power Online Reviews )
The form is very simple for your customers to fill in. Users enter their name and email address (phone number is optional). They are then asked to provide a rating of your services.
Good User Ratings
Customers rate you using a simple 5-star rating system. (Screenshot source: Power Online Reviews )
When customers leave a good rating (e.g. “4″), they are then invited to share their review on one or more third-party review sites (you specify which 3rd-party review sites to display) …
Customers who give good ratings are invited to leave a review on a third-party review site. (Image: Power Online Reviews website)
Clicking on the icon or logo takes your visitors to the 3rd-party review site where they can then leave a positive review of your company, services and products …
The plugin sends customers who leave good feedback to your 3rd-party review pages. (Image: plugin website)
Negative User Ratings
Negative feedback can have a serious impact on your business if issues are not immediately addressed. (Product screenshot: plugin website)
When users submit poor ratings, they are not sent to third-party review sites.
Instead, the comments are saved in your admin area, allowing you to respond directly to all dissatisfied users giving you a bad name in public.
The plugin captures negative feedback from visitors on your site. (Product screenshot: Power Online Reviews website)
Go here to learn more about this plugin: Power Online Reviews
Benefits
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews from your web site:
Be Up And Running In Minutes
Power Online Reviews installs like every other plugin. Simply upload the plugin file to your Plugin folder via your admin user area and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Damage Control
Bad reviews can seriously damage your business. Positive comment can grow revenues.
If, for whatever reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Some additional benefits of this plugin include the following:
- Repair Existing Damage: If you have any existing bad reviews, you can start to repair the damage ethically by increasing the number of positive reviews flowing to third-party review sites and preventing negative reviews from continuing to grow.
- Increase Campaigns For Customer Reviews With Confidence: Once you have a ”net” in place for filtering poor user reviews and letting through only positive content about your business, you can confidently begin increasing your campaigns and user requests for feedback on your site.
Features
Power Online Reviews offers a number of great features to WP users. Here are just some:
Features For Business Users
- Easy collection of user feedback.
- Review customer feedback on your website.
- Ethical and legitimate management of favorable and poor reviews.
- Positive reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Negative reviews are ”quarantined” for the attention of business owner.
- Forms are fully responsive and can be used on all computers, tablets, and smart devices.
Your user feedback is stored centrally in the Feedback Management area. (Product screenshot: Power Online Reviews website)
Click on a record to view user feedback. (Screenshot: Power Online Reviews website)
Administration Settings
- Forms are automatically created as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Edit image, default text title, default text, form background color, submit button background color, submit button text color.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, OpenTable, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit color of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum ”positive” star rating level (e.g. ”4”).
Your review form is completely editable. (Source: Power Online Reviews )
Plugin Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and adding links to this “feedback” section from your main site.
Power Online Reviews Plugin Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is sold with a no-risk, thirty day, complete refund guarantee.
Software Price
- Single Site Licensing – Can be installed on 1 of your own domains. Cost = $9.75
- Multi-User – Install the plugin on all as many of your own sites as you need. Cost = $29.00.
- Developer Edition – Install the plugin on any site you own. Install the plugin on all client sites for payment or as part of a paid service. Can be sold or flipped with site installation (transferring single user license). Price = $37.00.
Note: The cost to purchase this product can vary, depending on whether there are any promotions or limited-time special offers. The price above was current when this review was written. This may or may not be the actual pricing set by the plugin seller when you visit the website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for current pricing details:
Additional Info
For a demo video showing plugin usage, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Businesses are ignoring opportunities to create happier customers and retain existing ones because they are still ignoring their online reputations. Power Online Reviews offers a simple solution to manage your customer feedback.
For complete details, check out the plugin here: Power Online Reviews – Easy Client Feedback Management Plugin For WordPress
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