How good is your reputation online?
In this article, we explore a WordPress plugin that can help you avoid the escalation of problem reviews about your products through effective user review management.
Our WordPress Plugin Choice For Users …
Power Online Reviews – Client Reviews Management Plugin For WordPress
Plugin Description
Power Online Reviews is a simple and easy-to-use tool for WordPress users that can help you generate hundreds, if not thousands, of positive reviews for your business, services and products, and give your online reputation a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews ensures that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Negative user experiences are held back on the website for immediate attention by the business owner.
This simple sorting process can help to ensure the submission of more positive 3rd-party reviews and happier customers where the service has been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings can lead to a 5-9% increase in revenue”.
(Source: Yelp.com)
How The Plugin Works
Upon installation and activation, Power Online Reviews automatically generates a review form on your site.
Ask visitors to rate your products or services. (Screenshot source: plugin website)
The form is very simple for your customers to fill in. Users enter their name and email address (phone number is optional). Users are then asked to rate your service using a one-click rating feature and submit their feedback.
Good User Ratings
Users rate your business with a simple 5-star system. (Screenshot: Power Online Reviews website)
When customers submit good ratings (e.g. ”5″), they are then invited to add a review to one or more 3rd-party review sites …
Customers who give positive feedback are invited to provide a review on a 3rd-party review site. (Screenshot: plugin website)
Clicking on the icon or logo takes your visitor to the third-party review site where they can then leave their positive review of their experience …
The plugin sends users who leave positive feedback to your 3rd-party review pages. (Image source: Power Online Reviews website)
What Happens When Users Submit Negative Feedback?
Negative feedback can have a serious impact on your business and need to be addressed immediately. (Product screenshot: Power Online Reviews website)
Customers who leave a negative rating are not sent to 3rd-party review sites.
Instead, the comments are saved on your admin backend, allowing you to respond directly to any dissatisfaction and also help prevent the venting or posting of negative comments on Facebook, social media sites, or other popular review sites.
The plugin captures negative comments from users on your site. (Source: plugin website)
For more details go here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just a few of the benefits and advantages of using Power Online Reviews to manage customer reviews on your site:
Installation Is Easy, Fast And Simple
Power Online Reviews is very easy to install. Simply upload the plugin file to your Plugins folder via your WP dashboard and activate.
Simple To Use
As shown in the previous section, the plugin automatically creates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Damage Control
Negative comments can seriously damage your business. Good comment can boost revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it a.s.a.p., so you can rectify the problem before things get out of hand.
Additional benefits include:
- Repair Existing Damage: If you have any existing negative reviews, you can begin to repair the damage ethically by increasing the number of positive reviews flowing to third-party review sites and not allowing bad reviews from continuing to grow.
- Increase Campaigns For Customer Reviews With Confidence: Once you have a ”net” in place that filters poor visitor reviews and promotes only positive content about your products or services, you can confidently begin increasing your campaigns and user requests for feedback about your business on your site.
Features
Power Online Reviews offers a number of features to web site owners. Here are just a few:
Features For Local Business Users
- Easy collection of visitor feedback.
- User feedback is centrally managed on your website.
- Manage favorable and poor reviews ethically.
- Positive reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Negative reviews are ”quarantined” for the attention of business owner.
- Forms are fully responsive and display correctly on any computer, tablet, or smart device.
Your user feedback is stored centrally in the Feedback Management area. (Image: Power Online Reviews )
Click on an entry to view user comments. (Product screenshot: Power Online Reviews )
Plugin Administration Features
- Forms are automatically generated as soon as you activate the plugin.
- Completely editable review forms.
- First Review Form: Edit image, default text title, default text, form background color, submit button background colour, submit button text color.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display these on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change submit button background and text colour
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Select minimum “good” star rating option (e.g. ”4”).
Your review form is fully editable. (Screenshot source: Power Online Reviews )
Plugin Tips
Power Online Reviews was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main site.
Plugin Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and is backed by a risk-free, thirty day, 100% money-back guarantee.
Plugin Cost
- Single – Can be installed on a single domain that you own. Cost = $9.75
- Multi-User Edition – Can be installed on all as many of your own domains as you want. Cost = $29.00.
- Developer Licensing – Can be installed on any site you own. Install the plugin on all client sites for payment or as part of a paid service. Can include for sale with site installation (passing on single user license). Price = $37.00.
Please Note: Price details for the Power Online Reviews plugin can vary, depending on whether there are any promotions or limited-time specials being offered. Currently, the product is selling for the pricing shown above. This may not be the actual price charged by the plugin author when you visit the product site and there may be additional upsells or one-time offers after your purchase.
Check the plugin’s website for current pricing details:
Additional Information
For ”how-to” videos of the plugin in action, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
In Conclusion
Companies around the world are currently ignoring opportunities to create happier customers and boost their revenues because they are still ignoring their online reputations. Power Online Reviews offers a simple and easy way to begin managing your customer reviews.
To learn more, visit the plugin website here: Power Online Reviews – Easy Customer Reviews Management For WordPress
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