How are you managing your online reputation?
In this article, you will learn about a simple yet effective WordPress plugin that can help you avoid the escalation of negative reviews about your services through effective user review management.
Announcing …
Power Online Reviews – WordPress Plugin For Client Reviews Management
Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that allows any business to increase their number of positive reviews on 3rd-party review sites like Yelp, Yell.com, etc, and give your business a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to the business website back-end for immediate attention by the business owner.
This simple process can help you create more third-party reviews that are positive and improves customer satisfaction where the service has been less than stellar.
According to a study by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Yelp)
How The Plugin Works
Upon installation and activation, the plugin automatically creates a review form on your site.
Ask users to rate you. (Source: plugin website)
The form is very simple for your customers to fill in. All that is required is their name and email address (phone number is optional). The customer is then asked to provide a rating of your products and services.
Positive User Ratings
Visitors rate your services or products using a simple 5-star rating system. (Screenshot: Power Online Reviews )
When users submit positive ratings, they are then asked to share their review on one or more 3rd-party review sites …
Visitors who give positive ratings are invited to leave a review on a third-party review site. (Screenshot above sourced from plugin website)
Clicking on the icon or logo takes your users to the third-party review site where they can then leave their positive review of your business, services or products …
The plugin sends customers who leave good ratings to your third-party review pages. (Product screenshot: Power Online Reviews website)
Bad Customer Rating
Negative ratings can have a serious impact on your business if issues are not immediately addressed. (Image: Power Online Reviews website)
When users submit negative feedback, they are not sent to 3rd-party review sites.
Instead, the customer review is saved locally, giving you the option to engage with the customer and hopefully turn the situation around.
The plugin stores poor comments from users on your site. (Product screenshot: plugin website)
Learn more about this plugin here: Power Online Reviews
Plugin Benefits
Here are just a few of the benefits of using Power Online Reviews to manage customer reviews on your website:
Ready To Start Using In No Time
Power Online Reviews installs like every other plugin. Just upload it to your Plugin folder via your WordPress dashboard and activate.
Simple To Use
As shown in the previous section, the plugin automatically creates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Early Prevention
Negative comments can kill your reputation. Great comment can grow revenues.
If, for any reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Some additional benefits and advantages include:
- Repair Existing Damage: If you have any existing poor reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews flowing to third-party review sites and preventing bad reviews from growing.
- Increase Targeting Of User Reviews With Confidence: Once you put a system in place for filtering poor visitor feedback and letting through only positive comments about your business, products and services, you can confidently begin increasing your campaigns and requests for feedback about your business on your site.
Plugin Features
Power Online Reviews provides many features to site owners. Here are just a few of these:
User Features
- Collect visitor feedback easily.
- Visitor feedback is centrally managed on your website.
- Ethical management of good and negative reviews.
- Good reviewers are automatically prompted to review at 3rd-party review sites.
- Poor reviews are ”quarantined” for the business owner’s attention.
- Forms are fully responsive and display correctly on any computer, and mobile device.
Your customer feedback is stored centrally in the Feedback Management area. (Product screenshot: plugin website)
Click on an entry to view customer comments. (Source: Power Online Reviews website)
Plugin Administration Settings
- Forms are automatically created when plugin is activated.
- Completely editable review forms.
- Main Review Form: Add image of business. Add title/prompt and text. Edit form color background and border, submit button color and text.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Epinions, Yellow Pages), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change color of submit button background and text
- Bad Review Form – Add custom text to review form. Change colour of submit button background and text
- Select minimum ”positive” feedback level.
Customize your review form. (Image: Power Online Reviews website)
Useful Tips
This plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/feedback”) and adding links to this “feedback” section from your main site.
Product Support
The plugin was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a risk-free, 30 day, full money-back guarantee.
Software Price
- Single License Edition – Can be installed on 1 of your own domains. Cost = $9.75
- Multi-User Personal License – Install the plugin on all as many of your own domains as you want. Cost = $29.00.
- Developer License Edition – Install the plugin on any site you own. Install the plugin on all client sites for payment or as part of a paid service. Can be flipped with site installation (transferring single user license). Cost = $37.00.
Please Note: The price of the Power Online Reviews software depends on whether there are any promotions or limited-time specials being offered. The above reflects the current pricing at the time this content was published. This may not be the actual price set by the product seller when you visit the product site and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current price:
Additional Information
For demo videos showing plugin usage, including installation instructions and tutorials, FAQs, support helpdesk, contact details and more, visit the Power Online Reviews website.
Get The Plugin
Many companies are currently missing out on opportunities to create happier customers and increase their revenues because they are not managing their online reputations effectively. Power Online Reviews offers a simple and easy way to begin managing your online reputation.
For complete details, visit the plugin website here: Power Online Reviews – User Reviews Management Plugin For WordPress Users
***
***