Do you have an effective system in place to manage your online reputation in the online economy?
In this article, we’ll explore a simple yet effective WordPress plugin that lets you legally and ethically manage your customer reviews.
Announcing …
Power Online Reviews – WordPress Plugin For Managing User Feedback
Plugin Description
Power Online Reviews is a simple to install, easy-to-use tool for WordPress users that third-party review sites, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are captured directly to your website back-end for attention by the business owner.
This simple process helps to generate more 3rd-party reviews that are positive and improves user experience where the service may have been less than stellar.
According to research by Harvard Business School professor Michael Luca, “a one-star increase in Yelp ratings leads to a 5-9% increase in business revenue”.
(Source: Yelp)
Power Online Reviews – How It Works
Upon installation and activation, Power Online Reviews automatically creates a review form for your site.
Ask visitors to rate your services or products. (Screenshot: Power Online Reviews )
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your services and products.
Good User Ratings
Visitors rate you using a simple 5-star system. (Product screenshot: Power Online Reviews website)
Customers who leave a positive rating (e.g. ”4” or “5”) are then invited to add a review to one or more third-party review sites (you specify which 3rd-party review sites to display) …
Users who leave positive ratings are invited to write a review on a 3rd-party review site. (Screenshot source: plugin website)
Clicking on the icon or logo takes your user to the third-party review site where they can then leave a positive review of their experience with your company, services and products …
The plugin sends visitors who leave good ratings to your 3rd-party review pages. (Product screenshot: Power Online Reviews )
Negative Customer Ratings
Negative feedback can have a serious impact on your business and need to be addressed immediately. (Image: Power Online Reviews website)
When users submit negative ratings, they are not sent to third-party review sites.
Instead, the user reviews are saved in your admin area, giving you the option to engage with the customer and hopefully turn them back into happy customers.
The plugin captures poor comments from visitors on your site. (Product screenshot: plugin website)
More info: Power Online Reviews
Benefits
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews from your site:
Ready To Use In Minutes
Power Online Reviews is very easy to install. Just upload a zip folder that contains the plugin files to your Plugins folder via your WordPress admin user login and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Negative comments can seriously kill your business. Great feedback can increase revenues.
If, for any reason, your service has fallen short, you want to know about it as soon as possible, so you can fix any problems before things get worse.
Additional benefits and advantages include:
- Repair Existing Damage: If you have any existing poor reviews, you can begin repairing the damage ethically by increasing the number of positive reviews being made to third-party review sites and not allowing negative reviews from growing.
- Increase Targeting Of Client Reviews With Confidence: Once you create a process that filters poor visitor reviews and allows only positive comments about your products and services to pass through, you can confidently begin to increase your campaigns and customer requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers many features to web site owners. Here are just some of these features:
User Features
- Easy collection of visitor feedback.
- Visitor feedback is centrally managed on your site.
- Legitimate management of positive and negative reviews.
- Positive reviewers are automatically prompted to post reviews on third-party review sites.
- Poor reviews are captured locally for the attention of business owner.
- All forms are fully responsive and display correctly on any computer, tablet, and portable device.
All customer feedback is stored centrally in the “Manage Feedbacks” section. (Image: Power Online Reviews website)
Click on a record to view customer comments. (Source: Power Online Reviews website)
Plugin Administration Features
- All forms are instantly generated as soon as you activate the plugin.
- Completely editable review forms.
- Main Review Form: Add business image. Display title/prompt and formatted text. Change form color background and border, submit button colour and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Ratings Section – Choose which rating level or above constitutes a “good” review (e.g. ”4”). Everything below the level you specify will be deemed a “bad” review and held ”Manage Feedbacks” area, so visitors will not be asked to continue to the 3rd-party review sites). Other editable features in this section include the submit button background colour, and submit button text color.
Your review form is fully editable. (Image source: Power Online Reviews )
Useful Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main site navigation menus.
Power Online Reviews Plugin Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a risk-free, 30 day, 100% money-back guarantee.
Plugin Cost
- Single – Install the plugin on 1 site that you own. Price = $9.75
- Multi-User Personal License – Can be installed on all of your own domains. Price = $29.00.
- Developer Edition – Can be installed on all sites that you own. Can be installed on any client site for payment or as part of a paid service. Can be flipped with site installation (passing on single user license). Price = $37.00.
Note: The price of Power Online Reviews depends on whether there are any promotions or limited-time specials being offered. When we last checked, the product is being retailed for the pricing shown above. This may not be the actual pricing set by the product author when you visit the site and there may be additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the current price:
Additional Info
For ”how-to” videos of the plugin in action, including installation instructions and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Get This Plugin
Many companies around the world are ignoring opportunities to attract new customers and boost their revenues because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple and easy way to manage user feedback on your website.
For more details, check out the plugin here: Power Online Reviews – Customer Reviews Management Plugin For WordPress Users
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