In Part 1 of this article, we looked at some of the reasons why WordPress makes an ideal platform for marketing your business on social media.
In this section, we examine a number of monitoring tools, services and applications that let you:
- Search, find, segment, organize and target users according to specific demographics, their interests, etc.
- Listen in on online social conversations
- Identify consumer buying signals.
This information will allow you to start meaningful conversations with a targeted audience and pitch them information about your products or services.
Let’s move on now to some of the actual tools and applications you can use for monitoring social media content. If you are looking for better ways to increase sales with social media, then check out this list of dozens of social analytics tools for better understanding your audience.
WordPress Resources For Media Monitoring

(Discover what consumers are saying about you, your business, or your competitors on social media)
Wouldn’t it be great if there was a simple and easy (and free) way to access information about what is new in your industry or niche that could save you a massive amount of time doing research? Well, there is. It’s called …
Google Alerts

(You can monitor the web for new content with Google Alerts)
Google Alerts is simple, useful and free tool from Google that lets you keep up with the latest news and information about all kinds of topics, stay informed about people, brands and companies, and track what other people write about you and your business online.
Google Alerts is not only great for managing your reputation online, but also for automatically receiving information about people, companies, or any other subject you need to know about.
With Google Alerts, you just subscribe to a keyword or topic and you’re done. Whenever Google’s indexing robots crawl a new web site, blog post, press release, news update, a tweet, video, or any other content related to that topic, it will automatically send you an email or RSS update.
If you would like to learn how to set up alerts with Google, see this simple step-by-step tutorial: How To Set Up A Google Alert - Three Simple And Easy Steps
Hootsuite

(Hootsuite)
Hootsuite is a social media management application that lets you manage all of your social media activities from one dashboard.
Hootsuite provides solutions for social media management, social marketing, social selling, and social customer service. You can schedule Tweets and Facebook posts, monitor conversations, quickly create and customize analytics reports, streamline workflows amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations, and add employees and clients to teams without sharing passwords.
Hootsuite is one of the leading social media management tools (SMMT). It allows you to post to many social networks (including their app directory), and offers integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
Go here for more information: Hootsuite
Buffer

(Buffer.com)
Buffer lets you schedule social content. You add updates to your Buffer queue and it will be posted for you at spaced out intervals over the day.
You can schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to a web interface, Buffer also provides mobile apps for Android and iOS devices and a web browser extension.
More information: Buffer
Social Metrics
(Social Metrics WordPress Social Plugin)
Social Metrics Pro is a WordPress plugin that lets you monitor social signals from leading social networks like Twitter, Google+, Facebook, StumbleUpon, Pinterest, LinkedIn, and Digg.
Some of the powerful features included in SocialMetrics include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, 1-click auto-update functionality, and a simple social SEO improvement system.
We have written a comprehensive article on Social Metrics. To learn more about this useful plugin go here: SocialMetrics Social Analytics Plugin For WordPress
Sociocaster
(Sociocaster)
Posting to Twitter, Facebook, Linkedin, and WordPress is time-consuming and to get all of these tasks done usually requires different software, plugins, and web applications. Sociocaster lets you do it all from one dashboard.
Sociocaster includes powerful marketing and social features: pre-made image-sharing templates, viral video search tool, responsive mobile UI, agency license to manage unlimited social accounts, and much more.
More info: Sociocaster
SproutSocial

(SproutSocial)
SproutSocial is a robust social media management tool aimed at small to large businesses as well as the enterprise sector.
SproutSocial has a built-in CRM, advanced scheduling tools, social monitoring, support for teams and multiple profiles, helpdesk for customer support, team collaboration tools, permission levels and roles, custom reports and analytics, mobile apps, RSS feed integration, etc.
More information: SproutSocial
SocialReport

(SocialReport.com)
SocialReport is a social intelligence platform that lets you track and manage all of your social network accounts from one place.
Social Report tracks the performance of your Facebook pages and Twitter profiles, website performance and blogs, and returns your social channel data using a simple and intuitive dashboard. You can organize data by business or customers, and track your own social profiles as well as competitor profiles.
Go here to learn more: SocialReport
Followerwonk

(Followerwonk Twitter Analytics)
Followerwonk is a Twitter analytics tools that provides insights into your Twitter followers and lets you sort your followers by any criteria to find your most important and influential followers, compare followers of other users to find overlaps and new audiences, view interactive charts of new followers and unfollows, contrast your relationships with your competitors and friends, and explore and grow your social graph..
More info: Followerwonk
ManageFlitter

(ManageFlitter)
ManageFlitter provides you with a set of easy to use tools to empower you to work smarter and faster with Twitter.
ManageFlitter lets you sort followers and following lists by a range of criteria, post tweets at the best time to reach your followers, search twitter bios to easily find and follow influencers for your business, use tweet analytics to track keywords and beat your competitors, understand who you follow, and more.
Go here for more info: ManageFlitter
Beevolve

(Beevolve.com)
Beevolve.com is a social monitoring platform designed for SMBs, community managers, analysts, online marketers, and content marketers. It lets you track your brand mentions, schedule and launch social media posts, and measure resulting engagement, sales, and conversion metrics, sentiment, social buzz, and more of posts from one platform.
For more information, go here: Beevolve
HowSociable

(HowSociable)
HowSociable is a simple tool that lets you see how brands are mentioned across different social platforms.
How Sociable displays brand viability metrics. It delivers you a “social magnitude” score. This social numerical view lets you know how well you are doing on social media.
For more information, go here: HowSociable.com
Mention

(Mention)
Mention can help businesses monitor the web.
Mention uses algorithms that monitor billions of data points, so when someone mentions your brand online, you have real time actionable data that can help you with your business goals. Mention is cross-device compatible.
More info: Mention
Google Analytics

(Google Analytics)
With so many great social media monitoring tools available, it’s easy to forget that tools like Google Analytics can help you monitor posts made to your social media accounts.
Visit the Hootsuite blog to read a simple step-by-step guide on how to track social media links with Google Analytics.
Facebook Insights

(Facebook)
Facebook not only lets you add share, like, and follow social plugins and commenting features to your website, it also provides a comprehensive analytics tool called Facebook Insights that lets you see how your site is performing on the Facebook social networking platform.

(Facebook Insights)
The Facebook Insights dashboard helps you better understand page performance to help you with your marketing efforts.
You can use Page Insights to see which of your posts have the most likes, comments, and shares and to learn about audience demographics. You can then use this information to publish content when your posts are most likely to reach your target audience.
More information: Facebook Insights
Twitter Analytics

(Twitter)
Twitter Analytics let you see how your content is performing and gives you a breakdown of your followers, profile visits, tweet impressions, top tweets, and top tweets linking back to you.
The Twitter Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to better plan your Twitter marketing strategy.

(Twitter Analytics – Tweet activity)
Go here for more details: Twitter Analytics
YouTube Analytics

(YouTube Analytics)
YouTube Analytics provides analytic reports to publishers.
You can monitor audience demographics, views, sources of traffic, video viewing duration, estimated revenue from video playbacks, etc.
More info: YouTube Analytics
Pinterest Analytics

(Pinterest.com)
Pinterest Analytics helps you explore metrics about the people who engage with your business, what Pins and boards people like most, and what they save from your website. With Pin insights, you can use the data to improve the way you pin.
More info: Pinterest Analytics
Other Social Media Web Tools
With the explosive growth of social media predicted to continue rising, many new tools and technologies are being developed to help business engage and make sense of social data.
The list below contains a number of other social media-related tools and services. Keep in mind that web technologies continually evolve. If anything changes in the list below, please let us know.
Wunderlist
A task management tool with a social twist. It lets you create personal and professional lists and share your lists with friends, colleagues and family.
SDL/Alterian
SDL acquired Alterian and transformed it into an all-in-one global web experience management solution that allows you to create engaging digital experiences with your customers.
Answerbase
Create social Q&A communities. The Answerbase Q&A Platform facilitates users being able to ask questions, view Q&A content, and receive quality answers.
Appinions
Appinions, makers of an influence analytics marketing platform built on patented natural language processing and social network analysis technology is now part of ScribbleLive, a content marketing and live publishing SaaS platform that lets you plan, create and distribute content online. You can optimize campaigns by quickly finding, tracking and connecting with opinion leaders who are most likely to influence a trend, idea, product or brand. Appinions enables brands to view the web through the lens of people’s opinions. The software provides answers to questions like ”who should we listen to or partner with?”, “where should we publish?”, etc.
ViralHeat
Viralheat (formerly ArgyleSocial – a social media marketing platform for marketers) is part of Cision, a global media intelligence software company. Viralheat is a powerful data analytics tool that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream combining monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Customers can follow conversations, publish and schedule updates, access metrics and KPI, and deliver presentation-ready reports.
Bambuser
Broadcast live using your mobile device or webcam, share to your blog or favorite social network and engage with your viewers. Share via your smart device and stream to your blog.
BlogDash
BlogDash brings brands and bloggers together. Bloggers can choose the kinds of opportunities they would like to be contacted about.
BrandWatch
accurately tap into the power of social listening about your brand, your market, or your products.
Buzzflash
Buzzflash is part of the Truthout community – an independent platform for transformative ideas featuring daily headlines whose goal is to inspire direct action and participation.
CircleCount
CircleCount helps users better understand how to use GooglePlus. CircleCount lets you discover all of the Google Plus circles in which you are included. If your profile isn’t already being tracked on CircleCount.com, you can easily add your Google Plus profile and it will start tracking your circles.
Commun.it
Commun.it is a community management tool for building relationships and discovering leads on Twitter.
Contax.io
Contaxio is a contact management tool for your social networks that tracks your friends and followers on Twitter and provides detail to help you decide when to follow back.
Conversocial
Conversocial provides cloud-based social customer service solutions that help brands improve their customer experience and operational efficiency by managing customer service flow and discussions on social media channels like Twitter, Facebook, YouTube and Instagram.
SocialStudio
Social Studio lets you discover what consumers are saying about your brand, your products, and your competitors, and empower your team to plan, execute, and track compelling social media marketing..
Disqus
Disqus is a free service that facilitates the growth and spread of online communities through blog comments and discussions. Millions of websites covering pretty much any topic imaginable use Disqus.
Echofon
Echofon provides users with full featured, clean social apps for Facebook and Twitter. Echofon apps notify you of messages and mentions. Echofon for Twitter automatically keeps unread tweets in sync between apps on different devices, makes viewing and sharing photos, videos, locations, and links simple, and Echofon for Facebook provides simple, streamlined navigation and an uncluttered Facebook experience, browse your newsfeed and timelines, comment and like with ease and post photos and videos.
Everytime
Everytime is a collaboration app for creatives. With Everytime, you can save any moment from Youtube, Vimeo, Soundcloud and any media to your computer. Those moments are then easy to share, privately or publicly, easy to discuss about and easy to find.
Meltwater Icerocket
Meltwater IceRocket is a social media search engine which allows you to search Facebook, Twitter, the blogosphere, or all at once for any keywords you like.
GroupHigh
GroupHigh is a blogger outreach software that lets you sort, filter, and search to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh makes it easy to build a list of bloggers based on topics, content, location, and more.
Klout
Klout is a website and mobile app that uses social media analytics to rank its users according to online social influence via the “Klout Score”, which is a numerical value between 1 and 100. You can use Klout to suggest shareable content that your friends, fans, and followers haven’t seen yet, and track how retweets, likes, and shares change your Klout Score.
KnowAboutIt
Know About It lets you discover the most engaging and relevant content lost in your social stream. The stories are collected from the Know About It system from the previous 24 hours, and are ranked by the number of comments that the stories attract.
LiveFyre
LiveFyre lets you access user-generated content (UGC) from the social web.
TailWind
Tailwind is a Pinterest analytics, marketing, and management tool. It lets you schedule pins, monitor analytics, analyze industry trends and measure performance and results across the Pinterest network.
Viralwoot
Viralwoot helps you gain more Pinterest followers, promote Pinterest pins, manage and grow multiple accounts, schedule pins with a free bookmarklet, create pin alerts, find which are your top performing pins and boards, connect with influencers, and more.
TweetReach
TweetReach lets you measure the reach of your tweets for searches, hashtags, and selected keywords. TweetReach shows you the estimated potential of the tweets for your given query.
Keyhole
Keyhole’s real-time dashboard shows how many people posted with your hashtag, along with the number of Retweets, Likes and Impressions your campaign is generating on Twitter and Instagram. Users can view their analytics using easy to understand visual reports.
Riffle
Riffle by CrowdRiff integrates with every Twitter platform (Mention, TweetDeck, Spinklr, etc) and provides you with Twitter analytics, engagement, and tracking tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii lets you link consumers, bloggers, and online merchants by tagging images on the web. Approved users can earn money from every purchase made.
MutualMind
MutualMind provides a complete social data platform that lets you monitor, analyze and engage with social media. One web-based solution gives you all the tools you need to display data on collaborative screens, detect trends or moments in the data and route the insights back to the enterprise instantly.
Unified Social / PageLevel
Unified Social acquired PageLever, a leading Facebook analytics company, in January 2013. Since then, Pagelever’s comprehensive, real-time reporting has been integrated in the Unified Social operating platform. These tools form a complete marketing suite allowing top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow makes it easy to discover, manage, and protect your Twitter social circle.
RetweetRank
Get insights into your tweets, track engagement and monitor your brand with Retweet Rank.
Searchmetrics
Searchmetrics delivers enterprise SEO and content marketing analysis, recommendations, forecasting and reporting for companies that want potential customers to find them faster.
SimplyMeasured
SimplyMeasured lets you analyze and understand audiences, competitors, and conversations that matter to you across all social channels.
SocialBakers
SocialBakers delivers powerful social media analytics that tell you how your social performance stacks against wider industry benchmarks and the competition. You can create, manage, and optimize all of your Facebook and Twitter ads in one place, quickly identify your best content and top posting times, gain powerful insights about your audience, and track your brand’s performance over the long term.
Synthesio
Synthesio is a social media intelligence tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of global brands and agencies. Users can cut through social noise, find conversations that matter, measure their digital reputation, manage consumer relationships and boost the ROI of their social activities.
Sysomos
Sysomos monitors billions of conversations and helps you monitor, analyze, gather insights and make decisions aimed at creating better products and services for your customers. Simply type in your keyword and instantly see what people are saying on any topic both historically and in real-time across all social networks. Find new and related topics, discover influencers, and gain valuable insights into the audiences and communities that matter to you.
ThisMoment
ThisMoment helps businesses engaging with everyone everywhere. Depending on what business you run, ThisMoment’s Content Cloud helps you find, mix and share a variety of content through various channels across the Enterprise.
Trackur
Trackur provides simple, fast, and affordable social media monitoring of all social media and mainstream news, including Facebook, Google Plus, Twitter and many more.
TrapIt
Trapit is a social selling, employee advocacy and content marketing tool. With the click of a button, your teams can share content with their customers, social networks, and prospects.
Tweepi
Tweepi provides multiple ways of searching for users that might have an interest in your brand. After finding your targeted group of users, you can easily interact with users by ‘following’, ‘adding to list’ or ‘@mentioning’ them. Twitter then notifies those users via mobile and email notifications, and interested users can check your profile and follow you back.
Followadder
Followadder provides users with automated social networking management software. It lets you get real Instagram followers, real photo likes and comments, schedule posts, follow/unfollow Instagram users, like back photos, automate photo likes and direct messaging, create lists, search by hashtag, and more.
Twellow
You can think of Twellow as being like the Yellow Pages for Twitter. You can search for followers on Twitter in dozens of business categories or search your geographical area.
TwentyFeet
TwentyFeet was acquired by SumAll, and provides users with a powerful social reporting tool that can visualize your Facebook, Twitter, YouTube and Instagram accounts and any other social service you use. You can quickly learn which of your tweets, posts, photos, or videos get the most engagement.
TwitterFall
Twitterfall is based in the UK and allows users on Twitter to access upcoming trends and patterns posted by other Twitter users.
Wajam
Wajam is a tool that gives you search results of what your friends are sharing online above your normal search results.
Addict-o-matic
Instantly create a page that displays the latest buzz on any topic.
Bitly
Bitly can help you optimize content, analyze social media engagement, and measure exactly how you’re spending your budget.
MyTopTweet
My Top Tweet is a simple social monitoring tool that displays your top performing tweets.
SocialMention
SocialMention is a real-time social media search engine and analysis platform.
Twazzup
Twazzup provides real-time monitoring and analytics for Twitter.
TweetDeck
TweetDeck is a Twitter tool for real-time tracking, organizing, and social engagement.
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We hope that you have found this information useful. To learn more about using WordPress to grow your business online, please see our related posts section below.

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