In Part One of this article, we looked at some of the reasons why WordPress makes an ideal platform to market your business on social media.
In this section, we look at a number of monitoring tools, services and applications that let you:
- Search, find, segment, organize and target users according to demographics, psychographic indicators, etc.
- Monitor and listen to online social conversations
- Identify consumer buying signals.
This information lets you start a meaningful conversation with a targeted audience and pitch them your message.
Let’s move on now to some of the actual technologies you can use to monitor social media activity. If you’ve been looking for smarter ways to increase sales with social media, then check out this list of 29 free or cost-effective social media monitoring tools and resources for discovering and engaging with your target audience.
WordPress And Social Media – Useful Social Measurement Tools

(Discover what people are saying about you, your business, and your competitors on social media)
Is there a simple and easy way to find out what is new in your niche or industry so that you are not wasting a huge amount of time doing research? Yes, there is, and it’s called …
Google Alerts

(You can monitor the web for new content with Google Alerts)
Google Alerts is one of the simplest and most useful tools available online for keeping up-to-date with news about all kinds of topics, staying informed about people and companies, and tracking what is being written online about you and your business. Google Alerts is also free.
Google Alerts is not only only a great social media monitoring tool for helping you manage your reputation online, but also for sourcing news about people, brands, companies, and any other topic you are interested in.
With Google Alerts, you just subscribe to a keyword or topic and you’re done. Whenever Google’s indexing bots crawl a new web site, press release, news update, blog post, a tweet, video, or any other content related to the topic you’ve subscribed to, you will automatically receive an email or RSS update.
To learn how to set up Google alerts, see this simple step-by-step tutorial: How To Set Up Google Alerts
Hootsuite

(Hootsuite.com)
Hootsuite is a social media management application that lets you manage all of your social media profiles from an easy to use dashboard.
Hootsuite provides social media management, social selling, social marketing, and social customer service solutions. You can schedule Tweets and Facebook posts, track conversations, create and customize analytics reports, share the workload amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations, and collaborate with teams.
Hootsuite is one of the most used social media management tools (SMMT). It allows you to post to a large number of social networks (including their app directory), and offers integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
For more information, go here: Hootsuite
Buffer

(Buffer.com)
Buffer lets you schedule social content. Add updates to your Buffer account and it will be posted for you at spaced intervals.
You can schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to the web interface, Buffer also provides mobile apps for Android and iOS devices and a browser extension.
To learn more, go here: Buffer
Social Metrics
(Social Metrics)
SocialMetricsPro is a WordPress plugin that monitors social activity from leading social media networks like Facebook, Twitter, Google Plus, Digg, Pinterest, LinkedIn, and StumbleUpon.
Some of the powerful features included in Social Metrics include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, 1-click autoupdate functionality, and a simple social SEO improvement system.
Go here to learn more about Social Metrics: SocialMetrics Social Analytics Plugin For WordPress
Sociocaster
(Sociocaster – Social media management for online marketers)
Sociocaster is easy to use and works for any marketing campaign. You can easily engage your audiences, manage your social media networks, schedule post messages, and measure ROI from one easy to use dashboard.
Sociocaster is ideal for entrepreneurs and internet marketers. It includes powerful marketing and social features: a powerful visual designer, Facebook fanpage search tool, coupon marketing tool, agency license to manage unlimited social accounts, and much more.
Visit this site for more details: Sociocaster
SproutSocial

(SproutSocial)
SproutSocial is a premium tool aimed at small to large businesses as well as the enterprise sector.
SproutSocial has a built-in social Customer Relationship Management system (CRM), advanced scheduling tools, social monitoring, support for teams and multiple profiles, helpdesk, team collaboration tools, security features, analytics and reports, mobile apps, RSS feed integration, etc.
Go here for more info: SproutSocial
SocialReport

(SocialReport)
SocialReport is a social intelligence platform that allows you to track and manage all of your social media accounts from one place.
Social Report tracks the performance of your Facebook pages and Twitter profiles, business reviews, website performance and blogs, and returns your social channel data on a simple and intuitive dashboard. You can organize data by customers or business, and track competitor profiles in addition to your own.
More info: SocialReport
Followerwonk

(Followerwonk)
Followerwonk is a Twitter analytics tools that lets you search Twitter bios, compare users, analyze, track, sort and compare followers, match your activities to gains and losses in followers to give your followers what they like best, discover who your most important, influential followers are, where they are located, when do they tweet, hone your social graph by following and unfollowing users, etc.
Go here for more information: Followerwonk
ManageFlitter

(ManageFlitter)
ManageFlitter provides a set of easy to use tools to empower you to work smarter and faster with Twitter.
ManageFlitter lets you sort your followers and following lists using a range of criteria, find out when most of your followers are online and schedule tweets appropriately, search twitter bios to easily find and follow influencers for your business, use tweet analytics to track keywords and beat your competitors, manage follows and unfollows, and more.
More info: ManageFlitter
Beevolve

(Beevolve.com)
Beevolve is a social media monitoring platform designed for small and medium sized businesses, online marketers, content marketers, analysts, and community managers. Beevolve allows you to track your social media mentions, schedule and launch social media posts, and measure resulting sales and engagement, social sentiment, buzz, and more of posts from one easy-to-use platform.
More info: Beevolve
HowSociable

(HowSociable)
HowSociable is a simple social media measuring tool that lets you monitor brand mentions on the social web.
HowSociable.com displays brand viability metrics on more than 35 social media sites. It gives you a “social magnitude” score. This social numerical view lets you know how well you are doing across social media sites.
More info: HowSociable
Mention

(Mention.com)
Mention provides social media monitoring for every kind of business, agencies, CEOs, marketers, etc., and allows anyone to know what’s being said about them on blogs, websites, news, YouTube, Facebook, and Twitter in real time.
Mention’s algorithms monitor billions of data points, so when someone mentions your business online, you have the ability to detect this, and access to intelligent, actionable data that can help you with your business goals. Mention is cross-device compatible.
More information: Mention
Google Analytics

(Google Analytics)
With so many great social media monitoring tools available, it’s easy to forget that software applications like Google Analytics can help you track posts made to your social media accounts.
Hootsuite has published a useful six-step guide that shows you how to track your social media links with Google Analytics on this blog post.
Facebook Insights

(Facebook Insights)
Facebook not only lets you integrate share, follow, and like social media plugins and commenting features with your WordPress site, it also provides a comprehensive analytics tool called Facebook Insights that lets you analyze how your campaigns are performing on Facebook’s platform.

(Facebook – Insight Types)
The Facebook Insights dashboard helps you better understand how people are engaging with your Page to help improve your business marketing efforts.
You can use Facebook’s Page Insights to learn about your posts — which have attracted the most shares, comments, and likes and to learn about your the demographics of your audience. You can then use this information to publish targeted content to Facebook users.
For more details, go here: Facebook Insights
Twitter Analytics

(Twitter)
Twitter Analytics let you see how your content is performing and gives you a breakdown of your profile visits, top tweets, followers, tweet impressions, and top tweets linking back to you.
Twitter’s Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to plan your Twitter strategy.

(Twitter – Tweet activity)
Go here for more information: Twitter Analytics
YouTube Analytics

(YouTube.com)
YouTube Analytics lets publishers see how their channel is performing on the YouTube platform.
You can track viewer demographics, views, sources of traffic, total estimated earning from video playbacks, how long users watched a video, and more.
More information: YouTube Analytics
Pinterest Analytics

(Pinterest.com)
Pinterest Analytics helps you explore metrics about the people who engage with your business, what Pins and boards people like most, and what they save from your website. With Pin insights, you can get information that helps you learn who your audience is and what your customers want.
Visit this site to learn more: Pinterest Analytics
Other Social Media Services And Web Applications
With the explosive growth of social media predicted to continue rising, many new tools and technologies are being developed to help business engage and make sense of social data.
The list below contains a number of other social media-related applications. Keep in mind that new web technologies are continually evolving. If any of the tools below change, please contact us.
Wunderlist
A task management tool with a social twist. It lets you create personal and professional task lists and share these lists with friends, family and colleagues.
SDL/Alterian
SDL acquired Alterian and transformed it into an all-in-one global web experience management solution that lets you create engaging digital experiences with online consumers.
Answerbase
Answerbase lets you create your own social Q&A community. The Answerbase Q&A Platform allows users to ask questions, browse Q&A content, and receive quality answers.
Appinions
Appinions, makers of an influence analytics marketing platform built on patented natural language processing and social network analysis technology was acquired by ScribbleLive, a content marketing and live publishing SaaS platform for planning, creating and distributing content. Appinions’ deep data science patent protected technology allows customers to optimize every stage of the content marketing lifecycle. Appinions enables brands to view the web through the lens of people’s opinions. This tool provides answers to content marketers’ questions like ”who should we listen to or partner with?”, “where should we publish?”, etc.
ViralHeat
Viralheat runs a powerful data analytics platform that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream combining monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Users can schedule and publish updates, follow conversations, access metrics and KPI, and deliver presentation-ready reports.
Bambuser
Bambuser lets you broadcast live using your webcam or mobile device, share to your favorite social network or blog and engage with viewers. Share via your smart device and stream to your blog.
BlogDash
BlogDash connects brands searching for ways to promote their services and products with bloggers willing to write content designed to bring brands the positive media attention they are searching for.
BrandWatch
Brandwatch Analytics is a powerful social media monitoring and analytics platform that lets you collect, analyze and report on your social media data.
Buzzflash
Buzzflash is part of the Truthout community – an independent platform for transformative ideas that features daily headlines aimed at inspiring direct social action.
CircleCount
CircleCount helps users better understand how to use Google+. CircleCount lets you discover all of the Google+ circles following your profile. If your profile isn’t already being tracked on CircleCount.com, you can easily add your Google Plus profile and it will start tracking your circles.
Commun.it
Commun.it is a community management tool for building relationships and discovering leads on Twitter.
Contax.io
Contax.io lets you track your friends and followers on Twitter and other social networks.
Conversocial
Conversocial provides cloud-based social customer service solutions that help brands improve their customer experience and operational efficiency by managing the flow of customer service enquiries and social media discussions on channels like Twitter, Facebook, YouTube and Instagram.
SocialStudio
Social Studio helps you build more meaningful relationships with customers by tapping into the power of social media across your sales organizations, customer service, and marketing..
Disqus
Disqus is a free service that connects people online through blog discussions. Disqus is used by millions of websites covering pretty much any topic imaginable.
Echofon
Echofon provides users with full featured, clean social apps for Twitter and Facebook. Echofon apps notify you of messages and mentions. Echofon for Twitter automatically keeps unread tweets in sync between apps on different devices, makes viewing and sharing photos, videos, locations, and links simple, and Echofon for Facebook provides simple, streamlined navigation and an uncluttered Facebook experience, browse your newsfeed and timelines, comment and like with ease and post photos and videos.
Everytime
Everytime is a creative social media tool. If you work with images, videos, or audio, you can save moments from Youtube, Vimeo, Soundcloud and any media to your computer. Those moments can then be easily discussed, shared, and found online with social collaboration.
Icerocket
Icerocket is a social search engine which lets you search Twitter, the blogosphere, Facebook, or all of these for any keywords you like.
GroupHigh
GroupHigh is a blogger outreach software that lets you search, sort, and filter to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh’s blog search makes it easy to build a list of bloggers based on content, topics, location, and more.
Klout
Klout is a website, mobile app, and social media monitoring and performance analysis tool. Klout brings influencers and brands together, rewards experts in specific topics and areas of interests with Perks, and ranks users social influence using a “Klout Score”. You can use Klout to suggest shareable content that your audience hasn’t seen yet, and track how retweets, likes, and shares affect your Klout Score.
KnowAboutIt
KnowAboutIt lets you discover the most engaging and relevant content lost in your social stream. The stories are gathered from the Know About It system from the past 24 hours, and are ranked by the number of comments that the Know About It system is aware of in relation to that story.
LiveFyre
LiveFyre provides users with a real-time content marketing platform that lets you engage your audience, leverage native and social user-generated content surrounding your brand, and curate Instagram, Facebook, and Twitter content from fans into an interactive display.
TailWind
Tailwind is a Pinterest management, marketing, and analytics tool. Tailwind lets you schedule pins, monitor Pinterest analytics, analyze industry trends and measure results and performance.
Viralwoot
Viralwoot (formerly Pinwoot) is a social media marketing platform that lets business on Pinterest schedule, promote, manage and grow their accounts. Viralwoot lets you view the performance of your pins using the built-in analytics reports.
TweetReach
TweetReach allows you to measure the reach of your tweets for search queries, hashtags, and keywords. TweetReach gives you insights about Twitter and snapshot reports.
Keyhole
Keyhole is a real-time social media search tracking service that allows you to track URLs, keywords, and hashtags on Twitter and Instagram. Users can view their analytics using easy to understand visual reports.
Riffle
Riffle by CrowdRiff integrates with over a dozen Twitter platforms and provides you with Twitter analytics, engagement, and social monitoring tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii links online merchants, consumers, and bloggers by tagging images on the web. Users can earn money from every purchase made.
MutualMind
MutualMind is a complete social data platform that lets you monitor, analyze and engage with social media. One web-based solution provides all the tools you need to display data on collaborative screens, detect trends or moments in the data and route the insights back to the enterprise instantly.
Unified Social / PageLevel
PageLever, a leading Facebook analytics company, was acquired by Unified Social in January 2013. Since then, Pagelever’s comprehensive, real-time reporting has been integrated in the Unified Social operating platform. These tools are part of a complete marketing suite for top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow lets you find an audience, measure, manage, optimize and maximize your social media presence.
RetweetRank
Find out how influential are you on Twitter.
Searchmetrics
Searchmetrics provides enterprise-level social and content marketing solutions and SEO/social media analytics.
SimplyMeasured
SimplyMeasured provides a powerful social analytics solution for global brands.
SocialBakers
SocialBakers delivers powerful social media analytics that tell you how your social performance stacks against wider industry benchmarks and the competition. You can create, manage, and optimize all your Facebook and Twitter ads in one place, quickly identify your best content and top posting times, gain insights about your audience, and track your brand’s performance over the long term.
Synthesio
Synthesio is a social media intelligence tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of leading brands and agencies around the globe. Users can cut through the social noise, find the conversations that matter, measure online reputation, manage consumer relationships and boost their social activities’ ROI.
Sysomos
Sysomos monitors billions of conversations and helps you monitor, analyze, gather insights and make decisions that allow you to create better services and products for your customers. Type in your keyword and instantly see what people are saying on any topic both in real-time and historically across all social networks. Discover influencers, find new and related topics, and get insights into communities that matter to you.
ThisMoment
ThisMoment helps businesses engaging with everyone everywhere. Depending on what business you run, ThisMoment’s Content Cloud helps you find, mix and share a variety of content through various channels across the Enterprise.
Trackur
Trackur provides affordable, simple, and fast social media monitoring of all social media and mainstream news, including Google+, Twitter, Facebook and many more.
TrapIt
Trapit is a social selling, employee advocacy and content marketing tool. With one click of a button, teams can share content with their social networks, customers, and prospects.
Tweepi
Tweepi provides a number of different ways of searching for users that could have an interest in your brand. Once you find your targeted group of users, you can easily interact with users by ‘following’, ‘adding to list’ or ‘@mentioning’ them. Twitter then notifies those users via email and mobile notifications, and interested users may check your profile and follow you back.
Followadder
Followadder provides you with automated Instagram management tools. It lets you get real Instagram followers, real photo likes and comments, follow/unfollow Instagram users, schedule posts, like back photos, access automated photo liker and automated direct message, create lists, search by hashtag, and more.
Twellow
You can think of Twellow as being like the Yellow Pages for Twitter. Twellow lets you search hundreds of relevant business categories, or your geographical area for followers on Twitter.
TwentyFeet
TwentyFeet provides users with a powerful social reporting tool that lets you visualize your Facebook, Twitter, Instagram and YouTube accounts and any other service you use. You can quickly learn which of your tweets, posts, videos or photos get the most engagement.
TwitterFall
Twitterfall is based in the UK and allows users on Twitter to access upcoming trends and patterns posted by users.
Wajam
Wajam gives you search results of what your friends are sharing on top of your normal search results.
Addict-o-matic
Addict-o-matic lets you instantly create a page that displays the latest buzz on any chosen topic.
Bitly
Bitly lets you analyze social media engagement, optimize content, and measure exactly how you’re spending your budget.
MyTopTweet
My Top Tweet is a simple social monitoring tool that shows your top 10 performing tweets.
SocialMention
SocialMention is a real-time social media search and analysis platform.
Twazzup
Twazzup provides real-time Twitter monitoring and analytics.
TweetDeck
TweetDeck is a powerful tool for real-time tracking, organizing, and social engagement on Twitter.
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We hope that you have found this information useful. To learn more about the benefits of using the WP content management platform to grow your business online, please see other tutorials we have published here on WPCompendium.org.

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"This is AMAZING! I had learnt about how to use WordPress previously, but this covers absolutely everything and more!! Incredible value! Thank you!" - Monique, Warrior Forum











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