In Part 1 of this article, we looked at some of the reasons why WordPress is an ideal platform to market your business on social media.
In this section, we examine a number of tracking tools that allow you to:
- Search, find, sort, filter and organize users according to demographic criteria, psychographics, etc.
- Listen to social conversations online
- Identify consumer buying signals.
With this information, you can start a meaningful conversation with your audience and pitch them information about your products or services.
Let’s move on now to some of the actual tools you can use to monitor social media content. If you are looking for cost-effective ways to increase sales with social media, then here are 30 social media management tools and resources to help you measure social marketing campaigns.
WordPress And Social Media – Useful Resources For Monitoring Social Activities
(Discover what people are saying about you, your brand, and your competition on social media)
Is there a free, simple and easy way to know what is happening in your niche or industry that will save you a massive amount of time doing research? Yes, there is. It’s called …
Google Alerts
(You can monitor the web for new content with Google Alerts)
Google Alerts is a free, simple and useful tool for keeping up with news about all kinds of topics, staying informed about people, brands and companies, and monitoring what other people publish about you and your business online.
Google Alerts is not only useful for helping you manage your reputation online, but also for gathering the latest news about people, brands, companies, or any subject you need to know about.
With Google Alerts, you subscribe to a keyword or topic and you’re done. Whenever Google’s bots (Googlebot) crawl a new web site, blog post, news update, press release, a video, tweet, or any other indexable content related to that topic, it will automatically send you an email or RSS update.
To learn how to set up alerts with Google, see this tutorial: How To Set Up A Google Alert
Hootsuite
(Hootsuite)
Hootsuite is a social media management platform that lets you manage all of your social profiles from one dashboard.
Hootsuite provides social media management, social selling, social marketing, and social customer service solutions. You can schedule Tweets and Facebook posts, track conversations, quickly create and customize analytics reports, streamline workflows amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations from the dashboard, and collaborate with teams.
Hootsuite is one of the leading social media management tools (SMMT). It allows you to post to many social networks, and provides integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
More information: Hootsuite
Buffer
(Buffer)
Buffer lets you schedule social content. You add updates to your Buffer queue and Buffer will post it for you at spaced out intervals over the day.
You can schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to a web interface, Buffer is also available as a browser extension and as a mobile app for iOS and Android devices.
More information: Buffer
SocialMetrics
(SocialMetrics WordPress Social Media Analytics Plugin)
SocialMetricsPro is a WordPress plugin that lets you track social signals across leading social media networks like Facebook, Google+, Twitter, Pinterest, StumbleUpon, Digg, and LinkedIn.
Some of the powerful features included in Social Metrics include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, one-click auto-update functionality, and a simple social search improvement system.
Go here for a detailed article on SocialMetrics: Social Metrics Pro
Sociocaster
(Sociocaster – Social media management for online marketers)
Posting to Linkedin, Twitter, WordPress, and Facebook is time-consuming and to get all these tasks done usually requires using different tools, plugins, or web applications. Sociocaster lets you do it all from one single dashboard.
Sociocaster includes loads of powerful marketing and social features: a powerful visual designer, the ability to spy on your competition, built-in bookmarklet, agency license to manage unlimited social accounts, and more.
More info: Sociocaster
SproutSocial
(SproutSocial.com)
SproutSocial is a premium social media management tool aimed at small to large businesses as well as the enterprise sector.
SproutSocial has a built-in Customer Relationship Management system, advanced scheduling tools, monitoring, support for teams and multiple profiles, helpdesk, team collaboration tools, permission levels and roles, analytics and custom reports, mobile apps, RSS feed integration, etc.
To learn more, visit this website: SproutSocial
SocialReport
(SocialReport.com)
SocialReport is a social intelligence platform that lets you track and manage all of your social network accounts from one place.
It tracks the performance of your Facebook pages and Twitter profiles, business reviews, website performance and blogs, and returns data from your social channels on a simple and intuitive dashboard. You can quickly and easily organize data by customers or business, and track competitor profiles in addition to your own.
Go here for more information: SocialReport
Followerwonk
(Followerwonk)
Followerwonk is a Twitter analytics tools that provides insights into your Twitter followers and lets you search Twitter bios, compare users, analyze, track and sort followers, match your activities to gains and losses in followers to give your followers what they like best, find and connect with new influencers in your niche, where they are located, when do they tweet, hone your social graph by following and unfollowing users, etc.
More info: Followerwonk
ManageFlitter
(ManageFlitter)
ManageFlitter provides you with a set of easy to use tools that empowers work smarter and faster with Twitter.
ManageFlitter lets you sort followers and following lists using a range of criteria, find out when most of your followers are online and schedule tweets appropriately, search twitter bios to easily find and follow the right accounts for your business, use tweet analytics to track keywords and beat your competitors, manage follows and unfollows, and more.
Go here for more information: ManageFlitter
Beevolve
(Beevolve.com)
Beevolve.com is a social media monitoring platform designed for small and medium sized businesses, community managers, analysts, online marketers, and content marketers. Beevolve lets you monitor your social media mentions, schedule and launch social media posts, and measure resulting engagement and sales, social buzz, sentiment, etc. of all your posts.
More information: Beevolve
HowSociable
(HowSociable.com)
HowSociable is a simple social media monitoring service that lets you monitor brand mentions on the social web.
HowSociable.com displays brand viability metrics. It gives you a “social magnitude” score that lets you know how well you are doing on those social sites.
More info: HowSociable.com
Mention
(Mention)
Mention is built on a simple idea of allowing anyone to know what’s being said about them online and on social media.
Mention uses algorithms that take billions of data points into account, so when someone mentions your business online, you have access to real time, intelligent and actionable data that can help you with your business goals. Mention can also be used for collaborative monitoring.
Go here for more details: Mention
Google Analytics
(Google Analytics)
Google Analytics is not just a web analytics tool used to track visitor behavior, web traffic, page view duration, what keywords prospects are searching for, etc., it can also monitor your social media activities.
Visit the Hootsuite blog for a tutorial on how to track your social media links with Google Analytics.
Facebook Insights
(Facebook Insights)
Facebook not only lets you add social media buttons to your website for commenting, sharing, and following social buttons and commenting features to your site, it also provides a comprehensive analytics tool called Facebook Insights that lets you understand how your content is performing on Facebook.
(Facebook Insights)
Facebook Insights can help you better understand metrics about page performance. This helps improve your business marketing efforts.
You can use Facebook’s Page Insights to see which of your posts are attracting the most comments, shares, and likes and to learn about about your audience. You can then use this information to publish more of the type of content that your audience finds relevant.
More info: Facebook Insights
Twitter Analytics
(Twitter Analytics)
Twitter Analytics let you see how your tweets are performing and gives you a breakdown of your tweets, profile visits, tweet impressions, followers, and top tweets linking back to you.
Twitter’s Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to plan your Twitter marketing strategy.
(Twitter – Tweet activity)
More information: Twitter Analytics
YouTube Analytics
(YouTube.com)
YouTube Analytics provides analytics to video publishers.
You can monitor the performance of your channel and videos with up-to-date metrics and reports like the overview, real time, watch-time, earnings, and engagement reports.
To learn more, visit this website: YouTube Analytics
Pinterest Analytics
(Pinterest Analytics)
Pinterest Analytics lets you explore metrics about the people who engage with your business, what Pins and boards people like most, what they save from your website, what referral traffic you are getting from Pinterest, and how much traffic your site gets when you pin content to your boards. You can get information that helps you learn who your audience is and what your customers want.
To learn more, go here: Pinterest Analytics
Other Social Media-Related Tools And Services
New tools and technologies are being launched each year to help businesses take advantage of social media.
The list below contains a number of other social media applications. Keep in mind that web technologies are continually evolving. If any of the tools below change, please let us know.
Wunderlist
Wunderlist is a task management tool with a social twist. It lets you create personal and professional task lists and share these lists with family, friends and colleagues.
SDL/Alterian
SDL acquired Alterian and transformed it into an all-in-one global web experience management solution that lets you create engaging digital experiences with online consumers.
Answerbase
Answerbase lets you create social Q&A communities. The Answerbase Q&A Platform facilitates users being able to ask questions, browse Q&A content, and get their questions answered.
Appinions
Appinions, makers of an influence analytics marketing platform built on patented natural language processing and social network analysis technology is now part of ScribbleLive, a content marketing and live publishing SaaS platform that lets you plan, create and distribute content. Appinions’ deep data science patent protected technology allows customers to optimize all stages of the content marketing lifecycle. The ScribbleLive acquisition enables brands to view the web through the lens of people’s opinions. This tool provides answers to questions like “what should we write about?”, ”what keywords do we use to make content more easily discoverable?”, etc.
ViralHeat
Viralheat (formerly ArgyleSocial – a social media marketing platform for marketers) is part of Cision, a global media intelligence software company. Viralheat runs a powerful data analytics tool that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream that combines monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Users can access metrics and KPI, follow conversations, schedule and publish updates, and deliver presentation-ready reports.
Bambuser
Broadcast live using your webcam or mobile device, share to your blog or favorite social network and engage with your viewers. Share via your smart device and stream to your blog.
BlogDash
BlogDash connects and brings brands and bloggers together. Bloggers choose the types of opportunities they are open to being contacted about.
BrandWatch
Brandwatch Analytics is a powerful social media monitoring and analytics platform that lets you collect, analyze and report on your social media data.
Buzzflash
Buzzflash is an independent platform for transformative ideas that features daily headlines whose goal is to inspire direct social action and participation.
CircleCount
CircleCount helps users better understand how to use Google Plus. CircleCount lets you discover all of the GooglePlus circles following your profile. If your profile isn’t already being monitored on CircleCount.com, you can easily add the url of your GooglePlus profile and it will start tracking your circles.
Commun.it
Commun.it is a community management tool for building relationships and discovering leads on Twitter.
Contax.io
Contaxio is a contact management tool for your social networks that tracks your friends and followers on Twitter and provides detail to help you decide when to follow back.
Conversocial
Conversocial provides cloud-based social customer service solutions that help global brands improve their customer experience and operational efficiency by managing the flow of customer service enquiries and discussions on social media channels such as Twitter, Facebook, Instagram and YouTube.
SocialStudio
Social Studio lets you build more meaningful relationships with customers by tapping into the power of social media across your customer service, sales organizations, and marketing..
Disqus
Disqus is a social tool that helps improve conversations online. Millions of websites covering just about every topic imaginable use Disqus.
Echofon
Echofon provides users with full featured, clean social apps for Twitter and Facebook. Echofon apps notify you of messages and mentions. Echofon for Twitter automatically keeps unread tweets in sync between apps on different devices, makes viewing and sharing photos, videos, locations, and links simple, and Echofon for Facebook provides simple, streamlined navigation and an uncluttered Facebook experience, browse your newsfeed and timelines, comment and like with ease and post videos or photos.
Everytime
Everytime is a collaboration app for creatives. If you work with sounds, videos, or images, you can save moments from Youtube, Vimeo, Soundcloud and any media to your computer. Those moments can then be easily shared, discussed, and found online with social collaboration.
Meltwater Icerocket
Meltwater IceRocket is a social search engine which lets you search Facebook, Twitter, the blogosphere, or all of these for any keywords you like.
GroupHigh
With GroupHigh you can promote your clients, products, or company using a blogger outreach tool that lets you sort, search, and filter to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh makes it easy to build a list of bloggers based on content, location, topics, and more.
Klout
Klout is a website and mobile app that uses social media analytics to rank its users according to online social influence using the “Klout Score”, which is a numerical value between 1 and 100. You can use Klout to suggest shareable content that your audience hasn’t seen yet, and track how retweets, likes, and shares affect your Klout Score.
KnowAboutIt
Know About It is a simple service that monitors popular news sources for stories that are generating a lot of conversation. The stories are collected from the Know About It system from the past 24 hours, and are ranked by the number of comments that the stories attract.
LiveFyre
LiveFyre provides users with a real-time content marketing platform that lets you engage your audience, leverage native and social user-generated content surrounding your brand, and curate Twitter, Facebook, and Instagram content from fans into an interactive display.
TailWind
Tailwind is a social media monitoring application designed specifically for Pinterest users. It lets you schedule pins, monitor Pinterest, analyze industry trends and measure results and performance.
Viralwoot
ViralWoot helps you gain Pinterest followers, add pins for promotion, manage and grow multiple accounts, schedule pins with a free bookmarklet, create pin alerts, find which are your top performing pins and boards, connect with influencers, and more.
TweetReach
TweetReach allows you to measure how well your tweets, search queries, hashtags, and keywords are doing on Twitter. TweetReach estimates the potential reach of your tweets for any given query.
Keyhole
Keyhole’s real-time dashboard shows how many people posted with your hashtag, along with the number of Retweets, Likes and Impressions your campaign is generating on Twitter and Instagram. Analytic metrics are presented to users in an easy to understand visual reports.
Riffle
Riffle integrates with every Twitter platform (Hootsuite, TweetDeck, Salesforce Desk, etc) and provides you with Twitter analytics, engagement, interest, and tracking tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii links online merchants, consumers, and bloggers by tagging images on the web. Merchii provides a financial incentive for creating social engagement. You can earn money from every purchase made.
MutualMind
MutualMind is a complete social data platform for conducting social business One web-based solution provides users with all the tools they need to display data on collaborative screens, detect moments or trends in the data and instantly route insights back to the enterprise.
Unified Social / PageLevel
PageLever, a leading Facebook analytics company, was acquired by Unified Social in January 2013. Since being acquired, Pagelever’s comprehensive, real-time reporting has been integrated in the Unified Social operating platform. These tools are part of a complete marketing suite allowing top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow makes it easy to discover, manage, and protect your Twitter social circle.
RetweetRank
RetweetRank lets you get insights into your tweets, track engagement and monitor your brand.
Searchmetrics
Searchmetrics provides enterprise-level social and content marketing solutions and SEO/social media analytics.
SimplyMeasured
SimplyMeasured lets you analyze and understand the audiences, conversations, and competitors that matter to you across all social channels.
SocialBakers
SocialBakers delivers powerful social media stats that let you see how your social performance stacks against wider industry benchmarks and the competition. You can create, manage, and optimize all of your Twitter and Facebook ads in one place, quickly identify your best content and top posting times, gain insights about your audience, and track your brand’s performance over the long term.
Synthesio
Synthesio is a social media intelligence tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of global agencies and brands. Users can cut through social noise, find the conversations that matter, measure their online reputation, manage their consumer relationships and boost their social activities’ ROI.
Sysomos
Sysomos monitors billions of conversations and helps you monitor, analyze, gather insights and make decisions aimed at creating better services and products for your customers. Type in your keyword and instantly see what people are saying both in real-time and historically on any topic across all social networks. Discover influencers, find new and related topics, and gain valuable insights into the communities that matter to you.
ThisMoment
ThisMoment provides brands with opportunities to engage their customers online. Depending on your business, ThisMoment’s Content Cloud helps you to find, mix and share a variety of content through different channels across the Enterprise.
Trackur
Trackur provides affordable, fast, and simple social media monitoring of all social media and mainstream news, including Facebook, GooglePlus, Twitter and many more.
TrapIt
Trapit is lets you easily support your sales enablement, social selling, and employee advocacy efforts by providing relevant content to your employees. With one click of a button, your teams can share content with their social networks, prospects, and customers.
Tweepi
Tweepi provides a number of different ways to search for users that could be interested in your brand. Once you find your targeted group of users, you can easily interact with them by ‘following’, ‘adding to list’ or ‘@mentioning’ them. Twitter then notifies those users via mobile notifications and email, and interested users may check your profile and follow you back.
Followadder
Followadder provides you with automated social networking Instagram management software. It lets you get real Instagram followers, real photo likes and comments, schedule posts, follow/unfollow Instagram users, like back photos, automate photo likes and direct messaging, create lists, search by hashtag, and more.
Twellow
You can think of Twellow as being like the Yellow Pages for Twitter. Twellow lets you search for Twitter followers in dozens of relevant business categories or search your geographical area.
TwentyFeet
TwentyFeet was acquired by SumAll, and provides users with a powerful social reporting tool that can visualize your Facebook, Twitter, Instagram and YouTube accounts and any other social service you use. You can quickly discover which of your tweets, posts, videos or photos get the most engagement.
TwitterFall
Twitterfall is a UK-based website that allows Twitter users to view upcoming trends and patterns posted by other Twitter users.
Wajam
Wajam is a tool that displays search results based on what your friends share above your normal search results.
Addict-o-matic
Addictomatic lets you instantly create a page with the latest buzz on any chosen topic.
Bitly
Bitly lets you share, track and analyze your links.
MyTopTweet
My Top Tweet is a simple social monitoring tool that shows your top 10 performing tweets.
SocialMention
SocialMention is a real-time social media search engine and analysis platform.
Twazzup
Twazzup provides real-time monitoring and analytics for Twitter.
TweetDeck
TweetDeck is a powerful Twitter tool for real-time tracking, organizing, and social engagement.
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We hope you have found this information useful. To learn more about using WordPress to grow your business online, please see our related posts section below.
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