Do you have an online reputation management strategy?
In this article, you will learn about a simple yet effective WordPress plugin that allows you to legally and ethically manage user feedback.
WordPress Plugin Review …
Power Online Reviews – Client Feedback Management Plugin For WordPress Users
Plugin Description
Power Online Reviews is a simple to install, easy-to-use WordPress plugin that can help you get more positive reviews for your company, services and products, and give your business a significant boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews makes it easier for positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Yell.com etc. Bad reviews are sent directly to your business website back-end for immediate attention by the business owner.
This simple process can help you create more third-party reviews that are positive and happier customers where the service has fallen down.
According to a recent study by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings can lead to a 5-9% increase in business revenue”.
(Source: Yelp Official Blog)
How It Works
Upon installation and activation, the plugin automatically generates a review form on your site.
Ask customers to rate your business. (Screenshot: Power Online Reviews website)
The form is very simple for customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to provide a rating of your services.
Good User Rating
Users rate your services using a simple 5-star system. (Product screenshot: Power Online Reviews website)
When users submit good feedback (e.g. ”5″), they are invited to share their review on one or more third-party review sites (you can specify which 3rd-party review sites to display) …
Visitors who leave positive feedback are asked to provide a review on a third-party review site. (Screenshot: plugin website)
Clicking on the icon or logo takes your user to the 3rd-party review site where they can then leave their positive review of their experience …
The plugin sends visitors who leave good ratings to your 3rd-party review pages. (Screenshot sourced from plugin website)
Negative Customer Rating
Poor feedback can have a serious impact on your business if issues are not addressed immediately. (Image: Power Online Reviews website)
Users who leave a bad rating (e.g. “1″) are not sent to 3rd-party review sites.
Instead, the user review is saved on your website, giving you the option to engage with the user and hopefully turn them back into a happy customer.
The plugin stores negative comments from users on your site. (Source: Power Online Reviews website)
For more details, visit the plugin site here: Power Online Reviews
Benefits
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews on your site:
Very Easy To Install
Power Online Reviews installs just like any other plugin. Simply upload a zip file that contains the plugin to your Plugins folder via your dashboard and activate.
Very Simple To Use
As shown in the previous section, the plugin automatically creates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Help Avoid Poor Reviews
Poor reviews can harm your reputation. Great comment can grow revenues.
If, for whatever reason, your service has fallen below acceptable standards, you want to know about it as soon as possible, so you can fix any problems before things get out of hand.
Additional benefits of this plugin include the following:
- Repair Existing Damage: If you have any existing negative reviews, you can begin repairing the damage ethically by increasing the number of positive reviews flowing to 3rd-party review sites and preventing negative reviews from spreading.
- Increase Targeting Of Client Reviews With Confidence: Once you create an effective ”gateway” to filter negative customer reviews and allow only positive comments about your business to get through, you can confidently increase your campaigns and requests for feedback about your business on your site.
Power Online Reviews Features
Power Online Reviews offers a number of features to website owners. Here are just some of these features:
User Features
- Allows easy collection of user feedback.
- Visitor feedback is centrally managed on your website.
- Manage good and bad reviews ethically.
- Positive reviewers are automatically prompted to submit a review to 3rd-party review sites.
- Poor reviews are captured locally for the business owner’s attention.
- Forms are fully responsive and can be used on all computers, or smartphone devices.
All customer feedback is centrally stored in the “Manage Feedbacks” screen. (Screenshot above sourced from Power Online Reviews )
Click on an entry to view visitor feedback. (Product screenshot: Power Online Reviews website)
Admin Features
- Forms are instantly generated when plugin is activated.
- Completely editable review forms.
- Main Review Form: Display image of business. Display title/prompt and formatted text. Edit form colour background and border, color of submit button and text.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Epinions, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit colour of submit button background and text
- Bad Review Form – Add custom text to review form. Change submit button background and text color
- Ratings Section – Choose which rating number or higher will be considered a “good” review (e.g. “3″). Everything below this level will be categorized as a “bad” review and stored ”Manage Feedbacks” section, so your visitors will not be invited to continue to the 3rd-party review sites). Other customizable features of this section include the submit button background colour, and submit button text colour.
Your review form is completely editable. (Image: Power Online Reviews )
Useful Tips
Power Online Reviews was developed specifically for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/user-feedback”) and linking to this “feedback” section from your main site pages.
Product Support
This plugin was developed and is supported by Tony Marriott, an experienced WordPress plugin and software developer, and comes with a no-risk, thirty day, 100% refund guarantee.
Plugin Cost
- Single – Install the plugin on a single of your own sites. Cost = $9.75
- Multi-User License Edition – Can be installed on multiple of your own domains. Cost = $29.00.
- Developer Licensing – Install the plugin on any site you own. Install the plugin on any client site for payment or part of a paid service. Can include for sale with site installation (transferring single user license). Price = $37.00.
Please Note: The price of the Power Online Reviews product can vary, depending on whether there are any promotions or limited-time specials being offered. The pricing above was correct at the time this content was published. This may not be the actual price charged by the plugin developer when you visit the plugin website and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest pricing information here:
Additional Info
For a demo video showing plugin usage, including help documentation and tutorials, FAQs, support help desk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Many companies around the world are missing out on opportunities to create happier customers and grow their business because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple way to manage your customer feedback.
For full details, visit the plugin website: Power Online Reviews – Easy User Reviews Management For WordPress
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