Do you know what customers are saying about your business online?
In this article, we show you a simple yet effective tool for WordPress users that can help to avoid the escalation of problem reviews about your business through effective user review management.
WordPress Plugin Review …
Power Online Reviews – Easy User Feedback Management For WordPress
Plugin Description
Power Online Reviews is a simple to install tool for WordPress users that allows any business to increase their number of positive reviews on 3rd-party review sites like Yelp, TripAdvisor, etc, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company that researches and measures user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews encourages positive reviewers to add reviews to 3rd-party review sites like Yelp, Trip Advisor, Google Plus etc. Bad reviews are captured directly to your website back-end for immediate attention by the business owner.
This simple process can help to ensure the submission of more 3rd-party reviews that are positive and improves user experience where the service may have been less than stellar.
According to research by Michael Luca, a professor at The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue”.
(Source: Yelp Blog)
How The Plugin Works
Upon installation and activation, Power Online Reviews automatically generates a review form on your site.
Ask customers to rate your services or products. (Screenshot: Power Online Reviews )
The form is very simple for visitors and customers to fill in. All that is required is their name and email address (phone number is optional). Users are then asked to rate your product or service using a one-click rating feature and submit their feedback.
Positive Customer Rating
Users rate your services with a simple 5-star system. (Screenshot: Power Online Reviews website)
When users submit a good rating, they are then asked to add a review to one or more third-party review sites …
Customers who leave good feedback are asked to submit a review on a third-party review site. (Screenshot source: Power Online Reviews website)
Clicking on the icon or logo takes your visitor to the 3rd-party review site where they can then leave their positive review of their experience …
The plugin sends users who leave positive feedback to your third-party review pages. (Image: plugin website)
What Happens When Customers Leave Bad Ratings?
Poor ratings can have a serious impact on your business and need to be addressed immediately. (Screenshot source: plugin website)
When users submit poor ratings, they are not sent to third-party review sites.
Instead, the review is saved locally, giving you the opportunity to contact the user giving you a bad name in public.
The plugin stores negative comments from visitors on your site. (Source: plugin website)
More info: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the many benefits of using Power Online Reviews to manage customer reviews from your site:
Installation Is Easy & Simple
Power Online Reviews installs just like any plugin. Simply upload the plugin file to your Plugins folder via your WP dashboard and activate.
Really Simple To Use
As shown in the previous section, Power Online Reviews automatically generates a review form for your site upon installation and activation. All you need to do after that is customize your form settings and you’re good to go.
Early Prevention
Negative feedback can seriously hurt your reputation. Good feedback can explode revenues.
If, for whatever reason, your service has fallen short, you want to know about it as soon as possible, so you can repair any damage before things get out of hand.
Some additional benefits and advantages include:
- Repair Any Existing Damage: If you have any existing poor reviews, you can begin repairing the damage legally and ethically by increasing the number of positive reviews being made to 3rd-party review sites and not allowing harmful reviews from growing.
- Increase Campaigns For Customer Reviews With Confidence: Once you create an effective ”net” that filters bad user reviews and allows only positive content about your business, products and services through, you can confidently begin increasing your campaigns and email requests for feedback on your site.
Features
Power Online Reviews provides many unique features to site owners. Here are just some:
Features For Local Business Users
- Allows easy collection of user feedback.
- Centrally manage user feedback on local business website.
- Ethical and legitimate management of good and poor reviews.
- Good reviewers are automatically prompted to submit a review to third-party review sites.
- Poor reviews are ”quarantined” for the attention of local business.
- All forms are fully responsive and can be used on any computer, and portable device.
Your visitor feedback is stored centrally in the “Manage Feedbacks” section. (Screenshot sourced from plugin website)
Click on an item to view user comments. (Screenshot sourced from plugin website)
Plugin Admin Features
- All forms are automatically created as soon as you activate the plugin.
- Review forms are fully customizable.
- Main Review Form: Edit image, default text title, default text, form background color, submit button background color, submit button text color.
- Follow Up Review Form- Add in your 3rd-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Change color of submit button background and text
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Choose minimum “good” rating level.
Customize your review form. (Screenshot: Power Online Reviews )
Plugin Tips
The plugin was mainly for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by installing WordPress and the plugin on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and linking to this “feedback” section from your main site pages.
Product Support
Power Online Reviews was developed and is maintained by Tony Marriott, an experienced software developer, and comes with a risk-free, thirty day, complete money-back guarantee.
Software Pricing
- Single Edition – Can be installed on a single of your own domains. Price = $9.75
- Multi-User – Can be installed on all sites that you own. Cost = $29.00.
- Developer – Install the plugin on all sites that you own. Install the plugin on any client site as part of a paid service. Can include for sale with site installation (passing on single user license). Price = $37.00.
Note: Pricing details of Power Online Reviews can vary, depending on whether there are any promotions or limited-time special offers. Presently, the software is selling for the prices shown above. This may not be the actual pricing set by the plugin seller when you visit the plugin website and you may be shown additional upsells or one-time offers after your purchase.
Check the plugin’s website for the latest pricing information:
Additional Plugin Information
For a demo video of the plugin in action, including installation instructions and tutorials, FAQs, customer helpdesk, contact details and more, visit the Power Online Reviews website.
Download This Plugin
Many companies all over the world are ignoring opportunities to create happier customers and grow their business because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple and easy way to begin managing customer feedback on your website.
To learn more, visit the plugin website here: Power Online Reviews – Customer Feedback Management Plugin For WordPress
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