Do you have an effective strategy to manage your online reputation in the digital economy?
In this article, you will learn about a simple yet effective tool for WordPress users that can help to avoid the escalation of problem reviews about your business, products or services through effective user review management.
WordPress Plugin Review …
Power Online Reviews – WordPress Plugin For Managing Client Reviews
Plugin Description
Power Online Reviews is a simple and easy-to-use WordPress plugin that allows any business to increase their number of positive reviews on 3rd-party review sites like Yelp, TripAdvisor, etc, and give your business a significant revenue boost.
According to a study by eVoc Insights, a company known for researching and measuring user experience, 63% of users indicate they are more likely to purchase from a site if it has ratings and reviews.
Power Online Reviews will ensure that positive reviewers are prompted to add reviews to third-party review sites like Yelp, Trip Advisor, Yell.com etc. Negative user experiences are held back on the website for immediate attention by the business owner.
This simple process can help to ensure the submission of more 3rd-party reviews that are positive and improves customer experience where the service has been below par.
According to research by professor Michael Luca of The Harvard Business School, “a one-star increase in Yelp ratings leads to a 5-9% increase in revenue for the business”.
(Source: Yelp)
How The Plugin Works
Power Online Reviews automatically creates a review form on your site upon installation and activation.
Ask customers to rate your products or services. (Product screenshot: Power Online Reviews website)
The form is uncomplicated for your customers to fill in. All that is required is their name and email address (phone number is optional). They are then asked to rate your service or product using a one-click rating feature and submit their response.
What Happens When Users Submit Positive Feedback?
Users rate your products or services with a simple 5-star system. (Source: Power Online Reviews )
When users submit good ratings, they are asked to share their review on one or more 3rd-party review sites …
Users who leave good feedback are invited to write a review on a 3rd-party review site. (Screenshot: Power Online Reviews )
Clicking on the icon or logo takes your customer to the third-party review site where they can then leave their positive review of your business, services and products …
The plugin sends visitors who leave good feedback to your third-party review pages. (Source: Power Online Reviews website)
Bad User Rating
Poor ratings can have a serious impact on your business and need to be immediately addressed. (Screenshot sourced from Power Online Reviews website)
When customers submit bad feedback, they are not sent to third-party review sites.
Instead, the customer reviews are saved locally, allowing you to respond directly to any dissatisfied users and also avoiding them venting or posting damaging comments on Facebook, social media sites, or other popular review sites.
The plugin stores negative comments from users on your site. (Product screenshot sourced from Power Online Reviews )
For more details, visit the plugin site here: Power Online Reviews
Benefits Of Using Power Online Reviews
Here are just some of the many benefits and advantages of using Power Online Reviews to manage customer reviews on your site:
Easy And Fast To Install
Power Online Reviews installs just like any plugin. Simply upload it to your Plugin folder via your WP admin area and activate.
Simple To Use
As shown in the previous section, Power Online Reviews automatically creates a review form on your site upon installation and activation. All that’s required after this is customizing your form settings and you’re good to go.
Early Prevention
Poor reviews can ruin your reputation. Positive feedback can grow revenues.
If, for any reason, your service has fallen short, you want to know about it a.s.a.p., so you can rectify the situation before things get out of hand.
Some additional plugin benefits include the following:
- Repair Any Existing Damage: If you have any existing bad reviews, you can start to repair the damage ethically by increasing the number of positive reviews being made to third-party review sites and preventing bad reviews from continuing to grow.
- Increase Campaigns For User Reviews With Confidence: Once you create a ”gateway” for filtering poor customer feedback and promoting positive content about your business, products and services, you can confidently begin to increase your campaigns and email requests for feedback about your business on your site.
Plugin Features
Power Online Reviews offers many great features to WP users. Here are just some of these features:
User Features
- Easy collection of customer feedback.
- Review user feedback on local business website.
- Manage favorable and poor reviews ethically.
- Good reviewers are automatically prompted to post reviews on third-party review sites.
- Negative reviews are ”quarantined” for the attention of local business.
- All forms are fully responsive and display correctly on all computers, tablets, and smartphone devices.
Your user feedback is centrally stored in the “Manage Feedbacks” area. (Product screenshot source: Power Online Reviews website)
Click on an entry to view user feedback. (Image source: Power Online Reviews website)
Plugin Administration Features
- Forms are instantly generated when plugin is activated.
- Completely editable review forms.
- Main Review Form: Edit business image, default text title, default text, form background color, submit button background colour, submit button text colour.
- Follow Up Review Form- Add in your third-party review site names (e.g. Yelp, Trip Advisor, Yell.com), logos, user account URLs (i.e. the URLs visitors go to leave a review about your business) and specify whether to display on your form or not. You can store up to 5 review sites.
- Good Review Form – Add custom text to review form. Edit submit button background and text color
- Bad Review Form – Add custom text to review form. Change color of submit button background and text
- Ratings Section – Select which rating level or higher will be regarded as being a “good” review (e.g. ”4”). Everything below the number you specify will be deemed a “bad” review and held feedback management section, so visitors will not be invited to submit feedback to the 3rd-party review sites). Other customizable features of this section include the submit button background color, and submit button text color.
Your review form is fully editable. (Product screenshot: Power Online Reviews website)
Plugin Tips
The plugin was developed for WordPress users. If you do not have a WordPress site as your main website, you can still benefit from the plugin by having WordPress installed with the plugin added on a subdomain or subfolder of your domain (e.g. “mydomain.com/customer-feedback”) and adding links to this “feedback” section from your main website.
Plugin Support
Power Online Reviews was developed and is supported by Tony Marriott, an experienced software developer, and is sold with a risk-free, 30 day, 100% money-back guarantee.
Plugin Pricing
- Single Edition – Can be installed on 1 of your own sites. Price = $9.75
- Multi-User Licensing – Can be installed on all as many of your own sites as you like. Cost = $29.00.
- Developer License Edition – Can be installed on all sites that you own. Install the plugin on all client sites for payment or as part of a paid service. Can be flipped with site installation (transferring single user license). Cost = $37.00.
Note: Current pricing for the Power Online Reviews software depends on whether there are any promotions or limited-time specials being offered. Currently, the product is selling for the prices shown above. This may not be the actual price charged by the product seller when you visit the website and you may be shown additional upsells or one-time offers after you’ve purchased.
Check the plugin’s website for the latest price:
Additional Plugin Information
For ”how to” videos of the plugin in action, including help documentation and tutorials, FAQs, customer help desk, contact details and more, visit the Power Online Reviews website.
Download The Plugin
Companies are currently ignoring opportunities to attract new customers and boost their revenues because they are not monitoring their online reputations effectively. Power Online Reviews offers a simple, easy and inexpensive way to manage your customer reviews.
For full details, visit the plugin website here: Power Online Reviews – Client Feedback Management Plugin For WordPress Users
***
***