In Part One of this article, we looked at some of the reasons why WordPress makes an ideal platform for marketing your business on social media.
In this section, we look at a number of tracking tools that let you:
- Search, find, segment, filter and organize users according to demographics, psychographic indicators, etc.
- Monitor online social conversations
- Identify key buying signals.
This information will allow you to engage in meaningful conversations with your audience and pitch them your message.
Let’s move on now to some of the actual technologies you can use for monitoring social media activity. If you are looking for better ways to improve your business results with social media, then here are 30 social analytics tools and resources
for WordPress users.
Top Social Media Tracking Resources For WordPress
(Discover what people are saying about you, your business, and your competition on social media)
Wouldn’t it be great if there was a free, simple and easy way to know what is happening in your niche or industry that could save you a massive amount of time doing research? Well, there is. It’s called …
Google Alerts
(Google Alerts lets you monitor the web for new content)
Google Alerts is a free, simple and useful tool for keeping up-to-date with news and information about all kinds of topics, staying informed about people, brands and companies, and monitoring what other people say about you and your business online.
Google Alerts is not only only a great tool for managing your reputation online, but also for sourcing news about people, companies, or any other subject you need to know about.
With Google Alerts, you just subscribe to a keyword or topic and you’re done. Whenever Google’s indexing robots crawl a new web site, press release, blog post, news update, a tweet, video, or any other content related to that topic, you will automatically receive an email or RSS update.
To learn how to set up Google alerts, see this tutorial: Google Alerts – A Tutorial
Hootsuite
(Hootsuite)
Hootsuite is a social management platform that lets you manage all of your social media activities from a single dashboard.
Hootsuite provides solutions for social media management, social marketing, social selling, and social customer service. Users can schedule Tweets and Facebook posts, monitor conversations, quickly create and customize analytics reports, streamline workflows amongst teams, departments, or regions, assign tasks, receive real-time notifications, have internal conversations from the dashboard, and collaborate with teams.
Hootsuite is one of the leading social media management tools (SMMT). It allows you to post to a large number of social networks (including their app directory), and offers integration with Twitter, Facebook, Google+, LinkedIn, Foursquare, WordPress and more.
Go here for more information: Hootsuite
Buffer
(Buffer)
Buffer lets you schedule social content. Add updates to your Buffer queue and it will be posted for you at spaced intervals.
Buffer allows you to schedule updates for a day, week, or month. Scheduling times are preset, but you can change these in your settings. In addition to a web interface, Buffer also provides mobile apps and a web browser extension.
For more details, go here: Buffer
Social Metrics
(Social Metrics Pro)
Social Metrics is a WordPress plugin that lets you track Tweets, Likes, Pins, +1s and other social signals from your WP Dashboard.
Some of the powerful features included in Social Metrics include Excel-like conditional formatting, built-in and external widgets, sort, search and filter data, export data capabilities, one-click autoupdate functionality, and a simple social search improvement system.
We have written a detailed article on SocialMetricsPro. Go here to learn more: Social Metrics Pro
Sociocaster
(Sociocaster – Social media management for online marketers)
Posting to WordPress, Twitter, Facebook, and Linkedin is time-consuming and to get all these tasks done you usually need to use different web applications, plugins, and software. With Sociocaster, you can do this all from one single dashboard.
Sociocaster includes loads of powerful marketing and social features: a powerful visual designer, top viral video finder and posting tool, built-in favorites, likes, comments, and retweets checking tool, agency license to manage unlimited social accounts, and much more.
Visit this website to learn more: Sociocaster
SproutSocial
(SproutSocial.com)
SproutSocial is a premium tool aimed at small to large businesses as well as the enterprise sector.
SproutSocial has a built-in social CRM, advanced scheduling tools, social monitoring, support for teams and multiple profiles, helpdesk, team collaboration tools, permission levels and roles, analytics and reports, mobile apps, RSS feed integration, etc.
To learn more, visit this website: SproutSocial
SocialReport
(SocialReport)
SocialReport is a social intelligence platform that lets you track and manage all of your social network accounts from one place.
It tracks the performance of your Facebook pages and Twitter profiles, business reviews, website performance and blogs, and returns your social channel data using a simple and intuitive dashboard. You can quickly and easily organize data by customers or business, and track your own social profiles as well as competitor profiles.
More info: SocialReport
Followerwonk
(Followerwonk Twitter Analytics)
Followerwonk is a Twitter analytics tools that lets you search Twitter bios to connect with influencers, compare followers of other users to find overlaps and new audiences, view interactive charts of new followers and unfollows, contrast your relationships with your competitors and friends, and explore and grow your social graph..
For more details, go here: Followerwonk Twitter Analytics
ManageFlitter
(ManageFlitter)
ManageFlitter provides a set of easy to use tools that empowers work smarter and faster with Twitter.
ManageFlitter lets you sort your followers and following lists by a range of criteria, find out when most of your followers are online and schedule tweets appropriately, search twitter bios to easily find and follow the right accounts for your business, use tweet analytics to track keywords and beat your competitors, find out who isn’t following you back, and more.
For more details, go here: ManageFlitter
Beevolve
(Beevolve)
Beevolve.com is a social media monitoring platform for SMBs, community managers, analysts, online marketers, and content marketers. Beevolve allows you to track your social media mentions, schedule and launch social media posts, and measure engagement and sales, sentiment, social buzz, and more of all posts from one easy-to-use platform.
More info: Beevolve
HowSociable
(HowSociable.com)
HowSociable is a simple tool that lets you monitor how brands or businesses are mentioned on the social web.
HowSociable.com displays brand viability metrics. It delivers you a “social magnitude” score. This social numerical view lets you know how well you are doing on those social media sites, and what aspects of your social marketing campaigns can be improved.
More information: HowSociable
Mention
(Mention.com)
Mention can help any type of business monitor the web.
Mention’s algorithms monitor billions of data points, so when someone mentions your keyword online, you have real time actionable data that can help you with your business goals. Mention provides apps for both desktop and mobile devices.
To learn more, go here: Mention
Google Analytics
(Google Analytics)
With so many great social media monitoring tools available, it’s easy to forget that tools like Google Analytics can help you monitor your social media campaigns.
Visit the Hootsuite blog for a 6-step guide on tracking your social media links with Google Analytics.
Facebook Insights
(Facebook Insights)
Facebook not only lets you add like, share, and follow social media buttons and commenting features to your WordPress site, it also provides a comprehensive analytics tool called Facebook Insights. Facebook Insights lets you understand how your campaigns are performing on the Facebook social platform.
(Facebook – Insight Types)
Facebook Page Insights helps you better understand metrics about page performance to help you with your business marketing efforts.
You can use Page Insights to see which of your posts are attracting the most comments, likes, and shares and to learn about your the demographics of your audience. You can then use this information to publish relevant posts to Facebook users.
More information: Facebook Insights
Twitter Analytics
(Twitter.com)
Twitter Analytics let you see how your tweets are performing and provides a monthly breakdown of your tweet impressions, tweets, profile visits, followers, and top tweets linking back to you.
Twitter’s Analytics dashboard also provides you with useful information about your tweets in the form of Tweet highlights, allowing you to better plan your Twitter strategy.
(Twitter.com – Tweet activity)
Go here for more details: Twitter Analytics
YouTube Analytics
(YouTube.com)
YouTube Analytics provides analytic reports to video publishers.
You can monitor the performance of your channel and videos with up-to-date metrics and reports like the overview, real time, watch-time, engagement, and earnings reports.
To learn more, visit this site: YouTube Analytics
Pinterest Analytics
(Pinterest)
Pinterest Analytics helps you explore what people like from your profile, and what they save from your website. You can get data about your audiences so you can learn what they want more of.
For more details, go here: Pinterest Analytics
Other Social Media-Related Services & Tools
With the explosive growth of social media predicted to continue rising, many new tools and technologies are being developed to help business engage and make sense of social data.
Here are some other social media-related applications. Keep in mind that new web technologies are continually evolving. If any of the tools below change, please let us know in the comment section.
Wunderlist
Wunderlist is a task management tool with a social twist. Create professional and personal task lists and share these lists with colleagues, friends and family.
SDL/Alterian
SDL Web (formerly Alterian) is an all-in-one global web experience management solution that lets you create engaging digital experiences with online consumers.
Answerbase
Answerbase lets you create your own social Q&A community. The Answerbase Q&A Platform allows users to ask questions, view Q&A content, and get their questions answered.
Appinions
Appinions, makers of an influence analytics marketing platform built on patented natural language processing and social network analysis technology is now part of ScribbleLive, a content marketing and live publishing SaaS platform that lets you plan, create and distribute content. Appinions’ technology allows customers to optimize every stage of the content marketing lifecycle. The ScribbleLive acquisition enables brands to view the web through the lens of people’s opinions. The software provides answers to questions like ”who should we listen to or partner with?”, “where should we publish?”, etc.
ViralHeat
Viralheat is a powerful data analytics tool that delivers insights from social media analytics. It is a highly scalable social media analytics and management platform. Viralheat offers predictive social analytics and a comprehensive social media management stream combining monitoring, publishing, analytics and reporting for all major social networks in an intuitive interface. Customers can follow conversations, access metrics and KPI, schedule and publish updates, and deliver presentation-ready reports.
Bambuser
Broadcast live using your mobile device or webcam, share to your favorite social network or blog and interact with your viewers. Share via your smart device and stream content to your blog.
BlogDash
BlogDash connects brands searching for ways to promote their services and products with bloggers willing to write content designed to bring brands positive media attention.
BrandWatch
BrandWatch is a social monitoring platform that lets marketers capture, analyze and share insights from social data to better evaluate the value of marketing social.
Buzzflash
Buzzflash is an independent platform for transformative ideas that features daily headlines aimed at inspiring direct action.
CircleCount
CircleCount is a Google Plus education tool. CircleCount lets you discover all of the Google+ circles following your profile. If your profile isn’t already being monitored on CircleCount.com, you can easily add your Google+ profile and it will start tracking your circles.
Commun.it
Commun.it is a community management tool for building relationships and discovering leads on Twitter.
Contax.io
Contaxio is a contact management tool for your social networks that tracks your friends and followers on Twitter and provides detail that helps you decide when to follow back.
Conversocial
Conversocial provides cloud-based social customer service solutions that help global brands improve customer experience and operational efficiency by managing customer service flow and social media discussions on channels such as Facebook, Twitter, Instagram and YouTube.
SocialStudio
Social Studio lets you discover what consumers are saying about your brand, your products, and your competitors, and empower your team to plan, execute, and track compelling social media marketing..
Disqus
Disqus is a free service that connects people online through blog comments and discussions. Millions of websites covering pretty much any topic imaginable use Disqus.
Echofon
Echofon provides users with social apps for Facebook and Twitter. Echofon apps notify you of mentions and messages. Echofon for Twitter automatically keeps unread tweets in sync between apps on different devices, makes viewing and sharing photos, videos, locations, and links simple, and Echofon for Facebook provides real-time chat that lets you quickly send and receive messages to any of your friends online, browse your newsfeed and timelines, comment and like with ease and post videos or photos.
Everytime
Everytime is a collaboration app for creatives. If you work with audio, videos, or images, you can save any moment from Youtube, Vimeo, Soundcloud and any media on your computer. Those moments are then easy to share, privately or publicly, easy to discuss about and easy to find.
Meltwater Icerocket
Meltwater IceRocket is a social search engine which lets you search the blogosphere, Twitter, Facebook, or all of these for any keywords you like.
GroupHigh
With GroupHigh you can promote your products, clients, or company using a blogger outreach tool that lets you search, filter, and sort to find and prioritize your blogger outreach based on which bloggers are active and building communities on popular social networks. GroupHigh makes it easy to build a list of bloggers based on topics, content, location, and more.
Klout
Klout is a website, mobile app, and social media monitoring and performance analyzing tool. Klout rewards experts in specific topics and areas of interests with Perks, brings influencers and brands together, and ranks users social influence using a “Klout Score”. You can use Klout to suggest shareable content that your users haven’t seen yet, and track how retweets, likes, and shares change your Klout Score.
KnowAboutIt
KnowAboutIt lets you discover the most engaging and relevant content lost in your social stream. The stories are gathered from the Know About It system from the previous 24 hours, and are ranked by the number of comments that the KnowAboutIt system is aware of in relation to that story.
LiveFyre
LiveFyre provides users with a real-time content marketing platform that lets you engage your audience, leverage native and social user-generated content surrounding your brand, and curate Twitter, Instagram, and Facebook content from fans into an interactive display.
TailWind
Tailwind is a Pinterest management, marketing, and analytics tool. Tailwind lets you schedule pins, monitor Pinterest analytics, analyze industry trends and measure performance and results across Pinterest.
ViralWoot
Viralwoot is a social media marketing platform that lets small and medium-sized business schedule, promote, manage and grow their accounts on Pinterest. ViralWoot lets you view how your pins are performing, find which are your top performing boards, etc. using the built-in analytics reports.
TweetReach
TweetReach lets you measure the reach of your tweets for chosen keywords, searches, and hashtags. TweetReach gives you insights about Twitter and snapshot reports with the estimated reach of your tweets based on various methods of measuring social performance.
Keyhole
Keyhole is a real-time social media search tracking service that lets you track keywords, URLs, and #hashtags on Twitter and Instagram. Analytics are displayed to users in an easy to understand visual reports.
Riffle
Riffle integrates with 16 Twitter platforms (SocialEngage, Spredfast, Salesforce Desk, etc) and provides you with Twitter analytics, engagement, and tracking tools. It integrates with most popular Twitter platforms allowing users to easily add it into their existing social media activities.
Merchii
Merchii lets you link consumers, bloggers, and online merchants by tagging images on the web. Approved users can earn money from every purchase made.
MutualMind
MutualMind is a complete social data platform for conducting social business One web-based solution gives you all the tools you need to display data on collaborative screens, detect trends or moments in the data and route the insights back to the enterprise instantly.
Unified Social / PageLevel
PageLever, a leading Facebook analytics company, was acquired by Unified Social in January 2013. Since being acquired, Pagelever’s comprehensive, real-time reporting has been integrated in the Unified Social operating platform. These tools are part of a complete marketing suite allowing top global brands and agencies to aggregate, warehouse and activate their social data.
Refollow
Refollow lets you find a targeted audience, measure, manage, optimize and monetize your social media presence.
RetweetRank
RetweetRank lets you get insights into your tweets, track engagement and monitor your brand.
Searchmetrics
Searchmetrics provides enterprise-level social and content marketing solutions and SEO/social media analytics.
SimplyMeasured
SimplyMeasured lets you analyze and understand competitors, the audiences, and conversations that matter to you across all social channels.
SocialBakers
SocialBakers delivers deep, competitive social media analytics that tell you how your social performance stacks against the competition and wider industry benchmarks. You can create, manage, and optimize all your Facebook and Twitter ads in one place, quickly identify your best content and top posting times, gain powerful insights about your audience, and track your brand’s performance over the long term.
Synthesio
Synthesio is a social intelligence tool. Synthesio provides scalable monitoring and analytics solutions to hundreds of global agencies and brands. Users can cut through social noise, listen into the conversations that matter, measure digital reputation, manage their consumer relationships and boost their social activities’ ROI.
Sysomos
Sysomos monitors billions of conversations and helps you monitor, analyze, gather insights and make decisions that allow you to create better services and products for your customers. Type in your keyword and instantly see what people are saying both in real-time and historically on any topic across all social channels. Discover influencers, find new and related topics, and gain valuable insights into the audiences that matter most to you.
ThisMoment
ThisMoment provides brands with opportunities to engage their customers online. Depending on your business, ThisMoment’s Content Cloud helps you find, mix and share a variety of content through various channels across the Enterprise.
Trackur
Trackur provides affordable, simple, and fast social media monitoring and social analytics insights including trends, keyword discovery, automated sentiment analysis & influence scoring.
TrapIt
Trapit is lets you easily support your sales enablement, social selling, and employee advocacy efforts by providing relevant content to your employees. With one click of a button, teams can share content with their customers, prospects, and social networks.
Tweepi
Tweepi provides a number of different ways of searching for users that could have an interest in your brand. After finding your targeted group of users, you can easily interact with them by ‘following’, ‘adding to list’ or ‘@mentioning’ them. Twitter notifies those users via email and mobile notifications, and interested users can check your profile and follow you back.
Followadder
Followadder provides users with automated Instagram management software. It lets you get real Instagram followers, real photo likes and comments, follow/unfollow Instagram users, schedule posts, like back photos, access automated photo liker and automated direct message, create lists, search by hashtag, and more.
Twellow
Twellow is like the Yellow Pages for Twitter. You can search many relevant business categories, or your geographical area for Twitter followers.
TwentyFeet
TwentyFeet provides users with a powerful social reporting tool that lets you visualize your Facebook, Twitter, YouTube and Instagram accounts and any other social service you use. You can quickly find out which of your posts, tweets, photos, or videos get the most engagement.
TwitterFall
Twitterfall is based in the UK and lets users on Twitter access upcoming trends and patterns posted by other Twitter users.
Wajam
Wajam is a tool that gives you search results of what your friends are sharing online on top of your normal search results.
Addict-o-matic
Instantly create a page with the latest buzz on any topic.
Bitly
Bitly lets you share, track and analyze your links.
MyTopTweet
MyTopTweet shows your top 10 performing tweets.
SocialMention
SocialMention is a real-time social search engine and analysis platform.
Twazzup
Twazzup provides real-time Twitter monitoring and analytics.
TweetDeck
TweetDeck is a tool for real-time tracking, organizing, and social engagement on Twitter.
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We hope that you have found this information useful. To learn more about the benefits of using WordPress to grow your business online, please see our related posts section below.
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